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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kid meals
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Heated pool
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Lower bathroom sink
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Emergency cord in bathroom
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Shallow end
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Spa/wellness center services
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Personal trainer
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Amenities
Experience ultimate relaxation with our indoor heated pool, hot tub, and spa facilities including a steam room and sauna.
Elegant Accommodations
Unwind in style in our rooms equipped with modern comforts such as flat-screen TVs, plush bathrobes, and slippers for a cozy stay.
Convenient Location
Explore the best of Chester with Chester Zoo a short drive away and Chester Cathedral within walking distance. Plus, easy access to the airport for a stress-free journey.
Book now for a delightful stay at Crowne Plaza Chester, an IHG Hotel, where luxury meets convenience.
Pre-payable rates cannot be canceled, transferred or refunded in any event, including on race nights.
Please note that all Special Requests, including bed preference are subject to availability.
Children aged up to 13 years sharing parents room are accommodated for free.
There are no restrictions on times, for children to use the pool.
When booking 6 rooms or more, different policies and additional supplements will apply.
Please note, a valid credit card will be required to be shown upon check-in even on pre-paid rates.
Please note that there is limited, on-site parking and guests need to enter their full vehicle registration into the terminal at reception and pay £17.00 per 24hrs.
Failure to comply with the Parking Eye terms and conditions will result in a fee of GBP 100.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not possible) and costs GBP 17 per day.
Location
Guest Reviews
The staff were so helpful and friendly
Paying £20 to park in the hotel
Staff were lovely
Lovely location of restaurant and outdoor seating area
We were attending an event so it was convenient. The staff were so welcoming and accommodating and friendly.
The parking, there is no way to exit without doing a 12 point turn due to the size of the vehicles parked.
the whole thing really - breakfast very good too
Location - very close to both Northgate Street and Watergate Street
The thing they can't do anything about ! The entrance to the hotel is in a dark "tunnell" effect created by the design of the building itself. You would not go past it and think "I want to stay there"
We went for a event and the conference room was way too hot.
Location and facilities
The furniture in room was a little tired but bed comfy
blood on the sheets only noticed it when got to room very late
The rooms were fabulous, the restaurant excellent, especially the staff and the pool was lovely.
Nothing to dislike.
Location, breakfast and staff
Dated, vastly overpriced. Requires modernisation and definitely better pillows.
Would've got the same standard at Travelodge for over half the cost.
Iron was broken.
Upgraded to a Queen supreme and really thought it would be nice looking at photos but very very dated. Premium city view was a car park and unused office block.
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