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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Heated pool
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Sun loungers or beach chairs
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Wine/champagne
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Shallow end
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Fitness classes
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Personal trainer
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Amenities
Experience ultimate relaxation with our indoor heated pool, hot tub, and spa facilities including a steam room and sauna.
Elegant Accommodations
Unwind in style in our rooms equipped with modern comforts such as flat-screen TVs, plush bathrobes, and slippers for a cozy stay.
Convenient Location
Explore the best of Chester with Chester Zoo a short drive away and Chester Cathedral within walking distance. Plus, easy access to the airport for a stress-free journey.
Book now for a delightful stay at Crowne Plaza Chester, an IHG Hotel, where luxury meets convenience.
Pre-payable rates cannot be cancelled, transferred or refunded in any event, including on race nights.
Please note that all Special Requests, including bed preference are subject to availability.
Children aged up to 13 years sharing parents room are accommodated for free.
There are no restrictions on times, for children to use the pool.
When booking 6 rooms or more, different policies and additional supplements will apply.
Please note, a valid credit card will be required to be shown upon check-in even on pre-paid rates.
Please note that there is limited, on-site parking and guests need to enter their full vehicle registration into the terminal at reception and pay £20.00 per 24hrs.
Failure to comply with the Parking Eye terms and conditions will result in a fee of GBP 100.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Excellent location. Good facilities. Great staff. Great restaurant.
Parking expensive, but was convenient.
No everything was fine
Orange juice for breakfast very strong tasting
Convenient location
Overpriced for room we had
Everything
Nothing
The staff were lovely and the location was very convenient. The breakfast was excellent.
I chose this hotel as the size of the pool looked good for swimming lengths but it was much smaller than the picture implied. Giving the length of the pool would be very helpful.
Location, pool, food and the staff
Main entrance onto the street is dark and not easy to see your way around at night
Location and facilities and size of bedroom
Away from the reception areas some parts of the hotel looked a bit tired particularly on the corridors from the lift to the room
Location is as good as possible. Comfortable beds. Extraordinary breakfast.
Car park was a separate cost - outrageous. A bathtub instead a shower room is a poor experience and cleanliness of it was not acceptable - a lot of hairs and a layer of something on the bottom just made me sick. Cleanliness of the swimming pool out of any standards. Overall looked like 30 years old building, once renovated - they had budget enough for golden handles, but not enough for refurbish corridors, rooms and a cleaning service.
Beautiful hotel perfect location
Little expensive
The location was great. The room was quiet and the bed was very comfortable. The staff were warm, welcoming, and helpful. The breakfast was plentiful and very good.
Nothing
Brilliant clean and central
Good breakfast. Good location
Bit pricy
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