Leonardo Hotel Antwerp The Plaza

Hotels
•
Leonardo Hotels
8.2 (4190 reviews)
Charlottalei 49 , Antwerp , be

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Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Breakfast service issues
Cleanliness concerns
Room noise

Categories

Cleanliness
8.01
Some issues with cleanliness, such as hair found in the bathroom, but generally acceptable.
Service
8.98
Most staff were friendly and accommodating despite the busy breakfast situation.
Location
8.52
Good location near the train station and city center, but not in the direct center.
Room Quality
7.47
Inconsistent quality with some outdated features and noise from the lift.
Amenities
8.5
Amenities were standard, but the hotel could benefit from refurbishment.
Value for Money
8.46
Breakfast pricing vs. quality was a concern but overall acceptable for the hotel tier.
Food and Beverage
7.01
Breakfast options were limited and not adequately stocked during peak times.
Overall Experience
8.68
Overall a pleasant stay with some areas needing improvement, particularly breakfast service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 04:54

Property Description

Luxurious Accommodation
Indulge in spacious and modern rooms at The Plaza Hotel, complete with air conditioning, private bathrooms, and even a minibar. Some rooms even feature a balcony for a touch of outdoor charm.

Convenient Amenities
Enjoy free WiFi throughout the hotel, private underground parking, and a buffet breakfast served in the elegant Orangerie breakfast room. The English-style Victoria Bar offers a cozy spot for drinks and snacks, while a lounge area with cherry wood decor provides a relaxing atmosphere.

Prime Location
Located near Antwerp's City Park and just a short walk from the bustling center, The Plaza Hotel offers easy access to attractions like Antwerp Zoo and the Charlottalei metro stop. Book your stay now for a delightful blend of comfort and convenience.

Important information:

Please note that parking spots have to be confirmed by the hotel.

Please note that the credit card used for payments for prepaid or nonrefundable bookings has to be present at the time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 4190 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 7.01
Overall Experience: 8.68
M
Martina • extended_group • cz
9
Pros:

Hudge Apartment, clean. Each bedroom has its own bathroom

Cons:

There was not a shower gel nor hand soap. We had to go to reception and ask.

2026-04-04 • via Nuitee
A
Alexander • family_with_children • at
9
2026-04-04 • via Nuitee
K
Keithstanford • family_with_children • gb
8
Comfy and very practical room.
Pros:

A comfy bed, a quiet room with shower and bath if you want. Plenty of cupboard space in a small dressing room area if you want to unpack.
Breakfast is simple with ample selection

Cons:

We admittedly arrived late, which meant the car park was full so we needed to park in another garage, not ideal. Otherwise we had no complaints

2026-04-03 • via Nuitee
M
matthijs • family_with_children • nl
7
Pros:

Mooie kamers

Cons:

Het ontbijt

2026-04-03 • via Nuitee
G
Garret • couple • ca
8
2026-04-02 • via Nuitee
T
Thomas • couple • nl
8
Good hotel, enjoyed our stay and will definitely come back!
Pros:

Luxurious look, spacious rooms. Good breakfast but nothing special

Cons:

There was a packaging of a single tampon in our bathroom.
The breakfast was nothing special

2026-04-02 • via Nuitee
L
Leroy • family_with_children • nl
6
Goed hotel met vriendelijk personeel. Alleen het ontbijt kan beter!
Pros:

De locatie was goed, op loopafstand van het centrum! Ook het alternatief met parkeren in het weekend op een externe locatie op loopafstand is erg fijn! De kamer is erg ruim!

Cons:

De liften waren aan de kleine kant en het ontbijt was niet goed..
Dit vonden wij erg jammer!

2026-04-02 • via Nuitee
I
Inger • couple • nl
9
Pros:

Goede ontvangst, we kregen een fijne en rustige mooie kamer, prima ontbijt. Het hotel ziet er aantrekkelijk uit.

Cons:

Niets

2026-04-02 • via Nuitee
S
Siham • family_with_children • nl
8
2026-04-01 • via Nuitee
G
Gündüz • family_with_children • de
10
Einfach top
Pros:

Super Lage, die Bahn ist in 3min zu Fuß erreichbar. Das Bett war sehr bequem. Sehr großes Zimmer, großes Balkon. Bad UND separate Dusche vorhanden. Einfach top, wir waren sehr zufrieden.

2026-04-01 • via Nuitee
E
Entingh • family_with_children • nl
5
Pros:

De kamer was klein maar zag er redelijk normaal uit

Cons:

De locatie, parkeeraangelegenheid, jet buffet vond ik karig

2026-04-01 • via Nuitee
S
Siham • family_with_children • nl
6
Pros:

Personeel

Cons:

Douche! Verstopt water kwam in de kamer terecht. Slaapbank was veelste hard.

2026-04-01 • via Nuitee
S
Simon • solo_traveller • be
10
2026-03-31 • via Nuitee
L
Leandro • extended_group • it
8
2026-03-30 • via Nuitee
W
Wijtske • extended_group • nl
9
Heerlijke kamer met douche en bad, ontspannen, genieten en slapen, ruim ontbijtbuffet!!
Pros:

mooie kamer, ruim en licht. Badkamer met bad, heerlijk!! Vooral na een lange dag lopen, is een warm bad echt top! Prima ontbijt buffet, ruime keus en lekker!

Cons:

Ik heb wat last van claustrofobie en daardoor moest ik echt even slikken bij het zien van de ruimte in de lift...maar gelukkig ging het ok... voor de rest viel ons niets tegen! ;)

2026-03-30 • via Nuitee
N
Nancy • couple • be
10
2026-03-30 • via Nuitee
R
Rhea • couple • nl
10
2026-03-30 • via Nuitee
E
Erik • couple • de
5
In dieses Leonardo Hotel nicht mehr
Pros:

Der Frühstücksraum war komplett verschmutzt. Die Tische wurden nicht abgeräumt die Sitze oder Sofas waren vergriffen oder mit Essensreste verschmutzt. Es gab nur auf Nachfrage frisches Brot es wurde nichts nachgelegt die Rühreier waren immer kalt auch wenn sie frisch aufgefüllt wurden. Die Teller waren teilweise verschmutzt sowie das Besteck. Es gab keine Kaffeetassen geschweige denn große Latte Macchiato Tassen es gab keinen Orangensaft bzw es wurde keine nachgefüllt. Der Käse obwohl es erst 7:30 Uhr war war am Rand komplett ausgetrocknet man sah ihm an dass er nicht gerade frisch war die Wurst wirkte billig. An der Rezeption befand sich ein asiatischer Mitarbeiter der uns entweder nur in Englisch oder Französisch antwortete oder gar nicht sich bei Fragen wegtrete und sehr wenig Interesse an dem Gast zeigte. Die Tiefgarage befindet sich ca 500 m von dem Hotel am ersten Tag konnten wir sie nicht nutzen da die Einfahrt zugeparkt war wir informierten die Information die sich nicht darum kümmerte vorm Haus war es ziemlich schmutzig sogar Erbrochenes am Eingangsbereich und dieses über zwei Tage über den Lärm Samstag auf Sonntag Nacht die laute Musik möchte ich gar nichts mehr reden. Die Zimmer waren sauber und sehr schön schade dass man nur junge Menschen vor Ort hat die der Situation nicht gewachsen sind auf jeden Fall dieses Leonardo nie wieder da sind wir von Leonardo etwas ganz anderes gewöhnt.

Cons:

Siehe oben

2026-03-30 • via Nuitee
D
Desiree • extended_group • nl
8
2026-03-30 • via Nuitee
T
Timothée • extended_group • lu
7
Comfortable and convenient, but don't expect luxury
Pros:

Room was spacious.
Bed was comfortable.

Cons:

1) on arrrival (16 pm) the extra bed hadn't been prepared. It was done properly when we inform the main desk.
2) room was noisy from the outside. Windows let through all noise from traffic as if they were opened.
3) breakfast was average for the price, with insufficient staff to clean the tables and refill the buffet in timely manner
4) while it's expected to pay extra for a dog, the extra charge (more than 25€) felt like a rip-off. It doesn't come with any special service and doesn't reflect the incurred costs

2026-03-30 • via Nuitee