Leonardo Hotel Antwerp The Plaza

Hotels
Leonardo Hotels
8.2 (4190 reviews)
Charlottalei 49 , Antwerp , be

Children allowed

Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Breakfast service issues
Cleanliness concerns
Room noise

Categories

Cleanliness
8.01
Some issues with cleanliness, such as hair found in the bathroom, but generally acceptable.
Service
8.98
Most staff were friendly and accommodating despite the busy breakfast situation.
Location
8.52
Good location near the train station and city center, but not in the direct center.
Room Quality
7.47
Inconsistent quality with some outdated features and noise from the lift.
Amenities
8.5
Amenities were standard, but the hotel could benefit from refurbishment.
Value for Money
8.46
Breakfast pricing vs. quality was a concern but overall acceptable for the hotel tier.
Food and Beverage
7.01
Breakfast options were limited and not adequately stocked during peak times.
Overall Experience
8.68
Overall a pleasant stay with some areas needing improvement, particularly breakfast service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 04:54

Property Description

Luxurious Accommodation
Indulge in spacious and modern rooms at The Plaza Hotel, complete with air conditioning, private bathrooms, and even a minibar. Some rooms even feature a balcony for a touch of outdoor charm.

Convenient Amenities
Enjoy free WiFi throughout the hotel, private underground parking, and a buffet breakfast served in the elegant Orangerie breakfast room. The English-style Victoria Bar offers a cozy spot for drinks and snacks, while a lounge area with cherry wood decor provides a relaxing atmosphere.

Prime Location
Located near Antwerp's City Park and just a short walk from the bustling center, The Plaza Hotel offers easy access to attractions like Antwerp Zoo and the Charlottalei metro stop. Book your stay now for a delightful blend of comfort and convenience.

Important information:

Please note that parking spots have to be confirmed by the hotel.

Please note that the credit card used for payments for prepaid or nonrefundable bookings has to be present at the time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 4190 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 7.01
Overall Experience: 8.68
B
bernard family_with_children be
8
2026-03-21 via Nuitee
B
Benyam couple nl
7
2026-03-21 via Nuitee
S
Steven solo_traveller be
10
2026-03-20 via Nuitee
I
Ilja solo_traveller ch
10
2026-03-20 via Nuitee
R
Rashmin couple de
10
2026-03-19 via Nuitee
O
Oleg solo_traveller sk
10
2026-03-19 via Nuitee
E
Edward couple il
7
Staff were excellent
Cons:

Cleaning requires improvement

2026-03-19 via Nuitee
P
P solo_traveller nl
10
2026-03-19 via Nuitee
G
Gershon family_with_children gb
7
2026-03-19 via Nuitee
D
Dungen family_with_children nl
8
Heerlijk weekendje Antwerpen
Pros:

We hadden een kamer op het dak met dakterras, alleen onder het kunstgras zit een goot en dat is best gevaarlijk als je dat niet kunt zien. Verder hebben een heerlijk verblijf gehad.

2026-03-19 via Nuitee
R
Robbert-Jan family_with_children nl
7
Het was al met al redelijk.
Pros:

Ruime kamer, fijn bed, goede locatie.

Cons:

Gehorige kamer, zowel van buiten als tussen de kamers. Ik vind het ontbijt een beetje krap opgezet en de kwaliteit van de scrambled eggs was ondermaats.

2026-03-19 via Nuitee
M
Melih family_with_children tr
10
2026-03-18 via Nuitee
V
Veronica family_with_children es
3
Decepcionante
Pros:

Habitaciones amplias y limpias

Cons:

Quisimos cenar en el establecimiento y no tenían nada de la carta. Por otro lafo pedimos pan y mantequilla para que cenaran los niños y nos dijeron que no era posible ya que solo era para el desyuno. No se puede permitir este comportamiento en un hotel de 4 estrellas

2026-03-17 via Nuitee
A
Azief family_with_children nl
9
2026-03-17 via Nuitee
C
Christina couple nl
8
2026-03-16 via Nuitee
C
Cauven couple nl
9
2026-03-16 via Nuitee
L
Luuk couple nl
10
Ik zou dit hotel absoluut aanraden.
Pros:

Lekker ontbijt! Heel vriendelijk personeel. Hele fijne lobby en bar. Kamer was netjes en een mooi terras er bij. Bij het hotel waren goede fietsen te huur (aanrader om de hele stad te kunnen zien).

2026-03-16 via Nuitee
D
dominika extended_group nl
10
2026-03-16 via Nuitee
J
joseph solo_traveller gb
7
Pros:

Location

Cons:

Terrible noise at night and very bad soundproofing, kids were running around keeping me awake until around 2am - complete disregard for other guests

2026-03-16 via Nuitee
C
Chananya extended_group us
10
Cons:

I ordered a taxi to the airport with reception, I was told the charge will be 75 eu, I was charged 97 eu

2026-03-15 via Nuitee