NH Wien City

Hotels
NH Hotels
8.2 (3103 reviews)
Mariahilfer Straße 32-34 , Vienna , at

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpfulness of staff
Great location
Good breakfast
Cons:
Cleanliness issues
High prices during holidays
Confusing access to hotel
No room cleaning

Categories

Cleanliness
7.03
Cleanliness concerns mentioned, including dirty bathrobe and room cleanliness issues.
Service
8.8
Staff was described as helpful and friendly, providing good service overall.
Location
8.74
Location was frequently praised, with comments about it being central and convenient.
Room Quality
7.99
Rooms were spacious and comfortable, but some heat regulation complaints noted.
Amenities
7.52
A mix of positive and negative experiences with amenities, including a lack of coffee caps and room cleaning.
Value for Money
7.98
General opinion of higher prices during peak season, but still seen as reasonable.
Food and Beverage
9.03
Breakfast quality was highlighted positively, although general food availability was not discussed.
Overall Experience
8.5
Positive comments overall, with noted improvements needed in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:30

Property Description

Luxurious Accommodations
The NH Wien City boasts air-conditioned rooms on Vienna’s bustling Mariahilfer Straße. Enjoy spacious rooms with a work desk, flat-screen TV, and some with a kitchenette.

Wellness and Dining
Indulge in a rich breakfast buffet and 24-hour open bar for drinks and snacks. Relax in the spa with a sauna, exercise equipment, and a relaxation room.

Convenient Location
Located near the vibrant Spittelberg with restaurants and bars, and a short walk to Hofburg Palace and Museum Quarter. With a private parking garage and direct access to public transport, exploring Vienna is a breeze.

Book your stay at NH Wien City for a memorable Vienna experience.

Important information:

If you expect to arrive by car, you can access the hotel and the private parking spaces from Lindengasse 9, 1070 Vienna.

Please note that Mariahilferstrasse is not accessible by car.

Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of EUR 25 per pet and per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.

We want your stay to feel just right. As a standard, your room will be cleaned after every fourth night. If you'd prefer it to be cleaned during a shorter stay, just let reception know by 9 pm, and we’ll gladly arrange it for the next day.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 21.90 per day.

Location

Guest Reviews

8.2
Based on 3103 reviews
Cleanliness: 7.03
Service: 8.8
Location: 8.74
Room Quality: 7.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 9.03
Overall Experience: 8.5
S
SALEH solo_traveller kw
1
غير موفقه وخساره أموال
Pros:

الموقع فقط قريب من شارع ماريا هيلف

Cons:

حقيقه الوصول الي الغرفه سئ جدا ومتعب لانك تصعد مصعدين المصعد الاول والثاني وتستخدم بعض السلالم وذلك متعب جدا مع الذي يحمل الحقائب الكثيره حجزت ليلتين وعمليت دخول كانت متأخره الساعه 10 مساءا وخرجت ثاني يوم للاسف التعامل لم يعجبني

2026-05-09 via Nuitee
M
Mirosława extended_group pl
6
2026-05-08 via Nuitee
E
Engelbert couple at
9
verbesserungsfähig
Pros:

Frühstück ausgezeichnet, Lage auch optimal

Cons:

Zimmer veraltert, kein Standard für 4 Sterne

2026-05-07 via Nuitee
זורנו solo_traveller il
10
מומלץ לשהות שם
Pros:

שירות אדיב מאד מכל הצוות

2026-05-07 via Nuitee
A
Andreas couple at
8
Das Hotel ist generell sehr zu empfehlen
Cons:

Leider hat die Kaffeemaschine im Zimmer nicht richtig funktioniert. Denke sie war etwas verkalkt.

2026-05-07 via Nuitee
D
Donato couple it
9
Pros:

Colazione ottima e abbondante, la posizione dell'hotel era comoda per muoversi con i mezzi, l'ambiente è stato tranquillo.

Cons:

La pulizia della camera era ogni quattro giorni e noi non l'abbiamo mai avuta dato che avevamo un soggiorno di sole tre notti.

2026-05-06 via Nuitee
T
Tale family_with_children dk
8
2026-05-06 via Nuitee
A
Andrea extended_group it
8
Super!
Pros:

La stanza era enorme, pulita e confortevole. Avevo chiesto 2 letti singoli ma ce ne hanno dato uno matrimoniale, ma non è stato un problema. Letto e cuscini davvero comodissimi. Molto apprezzati anche i wafer e l'acqua di benvenuto in camera.

2026-05-05 via Nuitee
E
Edo solo_traveller hr
10
2026-05-05 via Nuitee
I
IRENE solo_traveller gb
9
Pros:

Excellent location. Spacious rooms and friendly and helpful staff.

Cons:

There was nothing not to like.

2026-05-05 via Nuitee
S
Svjetlana Šimičić solo_traveller hr
10
Pros:

Kao i uvijek izuzetno ljubazno osoblje, čisto i udobno. Iako sam putovala poslovno, u NH Wien City uvijek se osjećam kao kod kuće.

2026-05-05 via Nuitee
J
Jacques Franc solo_traveller ch
7
2026-05-05 via Nuitee
J
jacinta solo_traveller ie
8
We enjoyed our stay here.
Pros:

Central location, near transport links. Wide choice at breakfast. Very quiet at night.

Cons:

Paintwork on doors etc in bedroom need painting. Would have liked a walk in shower.

2026-05-04 via Nuitee
M
Melissa family_with_children at
8
2026-05-03 via Nuitee
A
Ana couple hr
10
Pros:

Value for money hotel with great location and garage. Breakfast was also very good.

2026-05-03 via Nuitee
S
salvoimprota solo_traveller it
5
Pros:

Posizione

Cons:

Strttura vecchia e tenuta male, fuori e dentro

2026-05-01 via Nuitee
R
Rosa Maria couple es
10
Pros:

Todo

2026-05-01 via Nuitee
G
Gerard solo_traveller es
8
Pros:

Location and service

Cons:

The street was quite noisy because of several trucks, including the one from the cleaning clothes from the hotel

2026-05-01 via Nuitee
B
Bernhard couple at
5
Das Hotel hat die besten Jahre hinter sich- ich buche nicht mehr dort
Pros:

Die Lage ist grundsätzlich sehr gut. U wenige Schritte entfernt.

Cons:

Ich komme bereits seit vielen Jahren immer wieder in das NH Wien City. Was soll ich sagen: Die Einrichtung hat den zenit schon weit überschritten, Zur Begrüßung warten dann am Abend die Obdachlosen vor dem Hoteleingang, Zigaretten Kippen wohin man schaut und ein Gestank in der passage (zugang zur mariahilfer straße) das es einem den Magen umdreht. Aber der Zugang ist dann eh von 22 Uhr bis ca. 10 Uhr geschlossen. Sodass die gute Lage des Hotels relativiert wird. Und dann der neueste Schmäh des Hotels : wir haben uns der Umwelt .... deshalb Zimmerreinigung nur nach Wunsch des Gastes .... Ich sehe das als weitere Gewinnoptimierung auf kosten des Gastes zudem ja auch ausserhalb der Zimmer nur sehr spärlich gereinigt wird. Das Hotel vermittelt leider keinen guten Eindruck mehr. Preis/Leistung geht gar nicht. Da gibt es rundherum bessere Möglichkeiten. Ich werde dieses Hotel jedenfalls nicht mehr buchen.

2026-04-30 via Nuitee
G
Gabriel solo_traveller fr
10
Super hôtel bien placé !
Pros:

Super emplacement. Personnel agréable et efficace. Chambre propre et spacieuse.

Cons:

Pas de points négatifs.

2026-04-29 via Nuitee