Denali Bluffs Hotel

Not a great experience here. Room was really small and not clean. Staff was not helpful. Paper thin walls. The onsite restaurant had good food, but expensive. Coffee shop on site had minimal offerings. I asked the host at the hotel for a wine glass to take to my room and he said he didn't have enough and they never came back like I was going to steal it??!!

Beautiful location with the Mountain View‘s however it’s directly over a major highway so if one of your nice rooms is overlooking the river, unfortunately you will be listening lots of traffic also, the hotel is very cheaply constructed, and if you happen to have a downstairs room, you will hear every single conversation, water in the pipes, and every single dropped item and footsteps of those above and around you. The only amenities that are provided to you in your room are trash cans, a couple of lamps, a roll of single ply toilet paper and one very small bar of cheap soap that does not lather. You also get two hard pillows & cheap linens with no housekeeping services unless you ask for it

Friendly staff. We had rooms 2122 and 2121 on the ground floor. The views were nice but rooms on the smaller side. Visiting in June, I was surprised to see temperatures as high as 16c, and no fans or ACs in unit. It doesn’t say this anywhere so be sure to ask when booking in summer.

Verging on disgusting. Some reviewers say they got a great room. But unfortunately ours was gross. Dirty carpet, terrible bed, awful bed linens, and room was tiny. One of our party found a dark hair in her bed.

Location was great, close to park and downtown. Free shuttle really handy.
Restaurant ok, staff hit and miss!!
Rooms comfortable, cosy!!

You will read that the rooms are dated. We can’t attest to that, some of the buildings were built 20-30 years ago. We were in an upper building on the end with a king-size bed with two huge windows and a wrap around balcony. Spoiler alert; you cannot see Mount Denali from any rooms as the hotel manager informed us, but there is a trail behind the hotel in which you can hike a couple miles and see Denali on a clear day. The next day we took a flight to Denali on one of the most clear and windless days you could ever ask for and saw both the north and south faces from the air. One of the best days of our lives. The room was clean and, yes, the walls are paper thin. They trucked in water when we were there in late May as there were issues with water at the water filtration plant due to spring runoff of fine silt into the river which precluded using osmosis for filtration. The water in the room tasted good and was just fine, FYI. Our room required Billy Goat abilities if you are mobility challenged. This hotel is not very suitable for people who don’t do well on stairs. The view from our room was spectacular and we sat out on the deck and took in all that is Alaska. There were some front desk service quirks as it is still early in the season. There are restaurants nearby, but the best value we found (and the best souvenir grabs) is at the Princess Hotel across the highway (you can go to all their restaurants and shops without being on one of their cruises). The shops and additional restaurants are located behind the main building. The restaurant in the Bluffs was warm and personalized like a cabin in the woods with lots of genuine historical artifacts. We had a minor food issue which was quickly corrected during their “soft” opening. The luggage situation is a bit quirky. You put your luggage out beside your door before 9:00 a.m. on the day you leave and they bring it to the train station. Checkout is at 10:00 a.m.; not very user friendly as our Alaska Rail train did not leave until 4:00 p.m. We were stuck hanging out for six hours. We rated the hotel 5/5 because it’s a beautiful property, clean, and the restaurant people were great.

Let me start off with stating that everything in Denali is expensive, so I won't talk about price. The hotel itself has a very courteous staff that addressed anything we asked for. The rooms are small. The bathroom is small and of the variety where the bathroom sink is outside of the bathroom. The shower pressure and temperature of the water was good. The television was as small as my computer monitor back home and had poor resolution. The walls are paper thin. You can hear everything going on in the room next door. It is also a little disturbing that when someone next door slams a door, the walls in your room shake. There was really not much of a view from our room - just a copse of trees between the hotel and a loud highway. It is nice that they have a shuttle that runs to the Denali visitor center and Denali downtown (it took me a little while to realize that "down town" was a strip mall and a gas station). In summary, if I come this way again, I won't be staying at the Denali Bluffs hotel.

We had originally been booked at the Grand Denali, but due to a water problem there, we were moved to the Bluffs. The staff did an awesome job accommodating all those who had been moved. Check in was swift and our rooms comfortable. We ate all our meals at their Mountaineer Grill. Food was very good and service was outstanding. A shout our to Cayman, our very skilled and friendly server. We enjoyed ourselves here and highly recommend staying at the Bluffs.

We stayed here as part of our Vacation by Rail trip. Great location with easy access to shops, restaurants and Denali Visitor's Center via shuttles. The room was comfortable w great views and they di keep an aurora notification list.

Spectacular views of Denali area. Nice daytime shuttle to Denali visitors center, RR Depot, & Bluff restaurant. Helpful staff. Peaceful. Nice room.

The Bluffs is a beautiful hotel located next the park! So convenient! Beautifully decorated & updated cabin like rooms. Very spacious rooms with AC or heat. Very comfortable beds, linens, pillows, towels. Spacious bathrooms with great water pressure. Breakfast restaurant is a plus! Loved our stay here!

Employees were great! They were friendly and very helpful! Hotel was clean. The room was spacious and the view was beautiful! I enjoyed my stay and recommend this hotel. I will definitely stay there again!

First of all, it is beautiful, that I cant deny. However, people should know that it is very much not handicapped accessible. My sister, uses a motorized scooter due to diabetes issues with her feet and legs. They put us down a steep hill and left us to figure out how to navigate her down and back up again. We saw other rooms at a much more level area. Then, the room, being "handicapped" was horrible. The bed was on the floor. I had to pick her up every time she needed up. She could not navigate this on her own. Then, the handicapped bathroom has a horrible design. The walk in shower has a slant that makes the shower water exit and flood the entire bathroom. Making it then, dangerous for anyone to walk on.
Next, they trap you to eat at their restaurant. With no way to leave the hotel after 7pm. No problem, except we are a party of 6 and they do not accommodate party's over 4. So, according to the host, (a very rude young man with zero personality) we had to wait for many tables to leave before we could eat. So, after watching guest after guests get seated for 1 1/2 hours we FINALLY decided my husband and I would forget dinner and let the other 4 in our party get seated. I planned on ordering take out from there and eat in my room. But, sadly, no. My pasta was so salty I could not eat it. My husband tried it and agreed. The restaurant manager was nice, but crazy overwhelmed and could not explain to us why they can't seat 6 people. I have traveled a lot and normally, they push 2 tables together and we are good. But, no, the host said they cant because that would leave 2 empty seats. What????!!!!!

The Denali Bluffs was terrible. Rooms were in disrepair, they closed their restaurants 2 days prior to closing the hotel for the season leaving us no onsite food, they tore up the driveway 2 days prior to closing the hotel which caused traffic and shuttle issues and then stopped the shuttle all together forcing us to walk into town for meals. The staff dining room was also closed 2 days early so staff was hungry and not happy to be there. Management could had kept the restaurant open through Saturday night and the deli open for breakfast on Sunday, the day they closed. The driveway could have been started 2 days later and not disrupt the guest. I would never stay there again!

Quite a comfortable property with very convenient hotel shuttle all day to go around.

The staff were great with helping with our luggage

The room was nice. Not worth the money we paid but decent. Bed was okay, but a king needs more than 3 pillows.

So, this property is up on a hill and not a part of Denali village like we thought. They offer shuttle service I think but we just used our car. Parking up top is limited, maybe 10 spots. They have overflow about 100 yards down the hill which isn't great late at night. Also, while they will help you get your bags to your room, we chose to do it ourselves. Depending on the building you end up in, this could be a pretty good walk with heavy bags. Luckily the weather wasn't bad while we were there.

Just disappointed considering how much the property cost us for two nights.

Close to park.

The restaurant had a very small very expensive menu. The rooms had no microwaves. Parking was limited.

S