Buffalo Mountain Lodge

Hotels
•
Independent
9 (317 reviews)
700 Tunnel Mountain Road, Banff, Alberta, T1L 1B3 , Banff , CA
1-403-7622400

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Pets allowed

Facilities

Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Ski storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean rooms
Good amenities
Cons:
Noise from parking area
Poor timing of hot tub maintenance
Limited parking and stairs

Categories

Cleanliness
8.89
Most reviews mention clean rooms and bathrooms, although some issues with maintenance were noted.
Service
9.36
Numerous positive mentions of staff being friendly and helpful throughout various reviews.
Location
9.4
Reviewers appreciated the beautiful mountain views and the peaceful setting, although some noted it was slightly out of town.
Room Quality
8.35
Most rooms were described positively, but one guest expressed dissatisfaction with noise and room location despite premium pricing.
Amenities
8.88
Amenities such as the hot tub and fireplace were highlighted positively, though some mentioned issues with maintenance.
Value for Money
8.84
General sentiment suggests reasonable value, considering the beautiful setting and facilities, though some complaints about room views were noted.
Food and Beverage
8.89
Guests praised the food quality but noted service could improve in busy times.
Overall Experience
9.36
Reviewers had a generally positive experience, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:53

Property Description

Recreational Amenities and Fitness Center

Dining Options and Bar Lounge

Business Center and Event Space

To book your stay at Buffalo Mountain Lodge in Banff, visit now and experience luxury and convenience at its finest!

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Children and extra beds

    Please note, some room types at this property are not available when booking a stay with children.

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

9
Based on 317 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
T
Tanya • family
8
Pros:

Everything was nice. Everyone was very helpful. They even called you when you got in the room and made sure everything was up to your satisfaction.

2025-10-13 • via Nuitee
A
Anshul • partner
10
Pros:

Our stay was amazing — honestly one of the best we’ve had in Canada! The fireplace made it super cozy inside our room, and the hot tub was such a nice bonus. Being just 5 minutes from downtown was perfect — close enough to everything.

2025-10-13 • via Nuitee
A
Alix • partner
10
Pros:

Fantastic stay. Amazing property just on the edge of town. We loved our cozy cabin. The food and the staff were excellent. I would definitely stay here again if I came back to Banff.

2025-10-12 • via Nuitee
D
Danielle • partner
10
Pros:

The mountain view, the fireplace in the room, the near by hiking trails. Magical. The hot tub was a favourite!! Highly recommend upgrading to the premier room !! WORTH IT. Staff was incredible. The restaurant was classy but warm, but welcoming: the servers and staff were so kind and helpful !! 5 Stars! Must visit here in fall !!!!

2025-10-12 • via Nuitee
K
Kelly • family
10
Pros:

The room was comfortable. Fireplace was a plus! Food was great !

2025-10-12 • via Nuitee
D
Debra • partner
6
Pros:

The room is very tired inside, needing lots of work. Broken lamps, bathroom amenities so limited. Definitely very skimpy on what they provide.
The hot tub was very far from rooms. Not the best set up. Firepit could have been set up in an another area not in the little area for hot tub.
There was not any coffee available for guests staying there. Everything had a price on it.
For the cost of what this lodge charges we have stayed in rooms with the view but with more provisions.
The dinner menu was very limited for anyone who is lactose intolerant as well.

2025-10-12 • via Nuitee
L
Laura • partner
10
Pros:

Amazing hotel, a little off the main town which we really enjoyed as the town gets so busy. Short & frequent bus takes you straight in which was free if you had brought other tickets (like the gondola or lakes) otherwise $2 a ride - amazing.

Food at the prow was amazing. 5* stay nothing to fault with super friendlu staff.

2025-10-12 • via Nuitee
M
Michael
10
Lisa and Mike’s Banff’s road trip
Pros:

The venue was excellent and the staff were very friendly and helpful, we did have an issue which was quickly resolved. The room was great and situated very close to everything

2025-10-11 • via Nuitee
G
Gisele
10
Pros:

The room was very clean, recently updated, comfortable bed, nice hot tub, within a good driving distance to downtown and trails, and elk visiting the property. We would certainly stay here again.

2025-10-11 • via Nuitee
D
Diane
10
Very enjoyable stay!
Pros:

The room was beautiful rustic feel but very updated; loved the bathroom and fireplace in room. We had excellent Mountain View and close ( walking distance) trails right from our room. The bartender Alek was fantastic and made a perfect made to order cocktail.
All staff were friendly, courteous and helpful.

2025-10-10 • via Nuitee
L
Leroy • partner
10
Pros:

Very quaint clean room with access to sit outside the back door with a good view of the tall pines.

2025-10-09 • via Nuitee
L
Lynda • partner
8
Pros:

We had a great stay at Buffalo Mountain Lodge! The room was lovely and met our expectations! We very much enjoyed the meals we had at The Prow.
Wonderful hotel and would highly recommend!

2025-10-09 • via Nuitee
J
Jianjun • partner
10
Pros:

Nice and cozy lodge in Banff

2025-10-08 • via Nuitee
C
Carl
8
Pros:

Property was great

2025-10-07 • via Nuitee
C
Catherine
8
Pros:

Great stay

2025-10-06 • via Nuitee
E
EUNSEON • partner
10
Pros:

Good

2025-10-05 • via Nuitee
N
Nicola
10
Pros:

Loved our stay here. The Elk in the property when we arrived was a highlight of our trip.

2025-10-05 • via Nuitee
T
T J
10
Pros:

Staff very friendly and helpful.
There was one exception.

2025-10-04 • via Nuitee
S
Savannah
10
Pros:

We had such a lovely stay. The room was beautiful, probably the best I've ever stayed in, and so cosy with the fireplace. Everything was so clean and the bed was extremely comfortable. The views from the lodge are stunning, and we made sure to take a dip in the hot tub. I would highly recommend this place to anyone that wants a luxury stay.

2025-10-04 • via Nuitee
R
Roland • partner
10
Pros:

Clean room, great service, and nice location.

2025-10-04 • via Nuitee