Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Old room odors
Limited breakfast availability

Categories

Cleanliness
7.81
Some reviews mention strong odors and cleanliness issues in rooms.
Service
9.28
Overall, guests appreciate the friendly and accommodating staff.
Location
8.82
Convenient location for visiting the city.
Room Quality
8.27
Rooms described as well-maintained with some older ones experiencing issues.
Amenities
8.8
Basic amenities noted, but some facilities like the spa were closed.
Value for Money
8.76
Good value noted by multiple guests, especially with breakfast inclusion.
Food and Beverage
8.31
Generally good breakfast but some complaints about variety and timing issues.
Overall Experience
8.78
Mixed feelings but overall a pleasant experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:28

Property Description

Luxurious Accommodation
The Diwan, nestled next to the Palais Royal in Rabat city centre, offers 4-star accommodation with air-conditioned, soundproof rooms and suites. Each room features satellite TV and complimentary Wi-Fi, ensuring a comfortable stay.

Culinary Delights
Indulge in traditional Moroccan cuisine at the gourmet restaurant on-site. Guests can also unwind at the XO Bar and kickstart their day with a delicious breakfast served every morning.

Convenient Location
With its proximity to the city center and attractions like Royal Golf Dar Es Salam just 14 km away, Le Diwan serves as the perfect base for exploring Rabat. Experience luxury and convenience all in one stay at The Diwan.

Important information:

Please note that pets are limited to 5 kg.

The credit card used for payment must be presented to reception upon arrival at the hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RBA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for MAD 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for MAD 0 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for MAD 0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 435 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.78
N
NA • family_with_children • fr
10
Très beau séjour On reviendra dans cet hotel
Pros:

Superbe hotel Très bien situé
Chambre spacieuse et confortable
Propreté
Personnel au petit soin

Cons:

Rien

2026-04-17 • via Nuitee
A
Altan • solo_traveller • tr
7
Pros:

Oda temiz ve yeni dekore edilmiş

Cons:

Tesiste büÿük bir restorasyon yapılıyor, gündüz yoğun inşaat gürültüsü var. Rezervasyon yaparken bu konu Booking sayfasında müşterilere bildirilmeli, süpriz olmamalı. Ayrıca tüm Accor markalı otellerde olduğu üzere müşteriden gereksiz şekilde check in sırasında depozito tahsil ediliyor. Accor grubu otellerinde rezervasyon yapmamaya özen göstereceğim

2026-04-14 • via Nuitee
R
Ronan • couple • ie
8
Great location and super staff
Pros:

Ideal location, staff super friendly.

Cons:

Renovation ongoing which weren’t an issue as it was highlighted to us but the rooms could do with some soundproofing from the outside.

2026-04-10 • via Nuitee
L
Lahayam • couple • ma
3
Not worth it
Pros:

The location is good, and the room is clean.

Cons:

However, it’s mid-April and the air conditioning is not working. It was very hot inside the room especially at night. When we asked about it, we were told that only the heating is available at the moment and it cannot be changed. We were not able to lower the temperature.Also, we are only entitled to one bottle of water per day for two people ; otherwise, we have to pay 7 euros for additional water. Very disappointed.

2026-04-06 • via Nuitee
T
Thierry • couple • fr
8
Très bon séjour et chambres magnifiques
Pros:

Nous avons apprécié la gentillesse du personnel de l’hôtel et leur réactivité à répondre à nos demandes!

Cons:

En ce mois de Mars, l’hôtel est actuellement en travaux et nous n’avons pas été informés lors de notre réservation que l’accès au spas n’estait pas possible.

2026-04-04 • via Nuitee
M
Medea • couple • de
10
Top
Pros:

Großes und sauberes Zimmer ,es gab marokkanische Mandeln und Snacks als Begrüßung ,Frühstück war super.
Das Hotel liegt relativ zentral,HBF Rabtt Village ist zu Fuß zu erreichen .wir waren sehr zufrieden

2026-04-02 • via Nuitee
S
S338MJjorged • Business
10
Amazing.
Pros:

Amazing, very relaxing after a hard day. Well done Charifa.

2026-03-29 • via Tripadvisor
C
Cinzia • couple • it
10
2026-03-28 • via Nuitee
H
hamida • couple • ma
8
2026-03-25 • via Nuitee
T
Todd2PS • Couples • Greater Palm Springs, California
10
Nice hotel, great location
Pros:

The location is terrific. Just a couple of blocks from the Contemporary Art Museum, the Civilization Museum, a sunken square with restaurants (although the hotel restaurant is very good), and the tram.

The rooms are very comfortable, but ask for a room that is not on the street side, although Rabat shuts down in the evening. There is a fridge and kettle in the room, and the bathrooms are nice and big. The beds are terrific with big fluffy duvets and plenty of pillows.

You might want to ask for a room on the floor above reception that has a door that opens on to a terrace instead of a small balcony.

The hotel restaurant "Relais de Paris" is excellent.

2026-03-20 • via Tripadvisor
Y
Yasmine • family_with_children • fr
10
2026-03-16 • via Nuitee
K
Khalid • couple • fr
10
2026-03-13 • via Nuitee
J
Joanne • extended_group • us
8
Good value
Pros:

Good location, nice breakfast

Cons:

Remodeling in progress. Noisy during the day
spa was not available

2026-03-05 • via Nuitee
Q
Q4119BWah • Family
2
Awful experience: Accusations, broken AC, and terrible service
Pros:

If you expect standard Accor luxury boutique-level service, do not stay here. My experience was defined by incompetence and an atmosphere of suspicion.
When I notified reception about a broken water tank on the Nespresso machine, instead of fixing it, they accused me of breaking it and threatened to charge me. I asked to speak to the manager, but they were conveniently “unavailable.” The accusations continued right through checkout, where they asked me again if I was sure I hadn’t broken it.
The room itself was uncomfortably hot because the AC was broken. I set it to 19°C, but it stayed at 25°C. The engineer actually told me to turn off the thermostat and leave my door open to cool the room! They refused my request to move to a room with working AC and just offered me a fan. I had a terrible night’s sleep as a result.
The final straw was the checkout process. I was asked if I used the minibar, and when I said no, the receptionist clearly didn’t believe me. He called someone in Arabic to go check the room and stalled me at the desk until he got the all-clear.
This hotel treats its guests like suspects rather than valued customers. I have escalated this to Accor corporate and heard back from them, but the hotel management has remained completely silent. Avoid this place.

2026-03-02 • via Tripadvisor
5
50badib • Business
10
Amazing team
Pros:

I would like to thank miss Nihad, and Chef Asmae, Nora for the great service, very amazing team 👍🏻 I had the best time just because of them

2026-02-14 • via Tripadvisor
5
580meryama • Business
10
Good
Pros:

This is my first time here and definitely not the last, the best staff, very good service, Nora, Sana and Asmae especially 🥰

2026-02-14 • via Tripadvisor
M
Mohammed • couple • ma
10
2026-02-14 • via Nuitee
K
Kamal • solo_traveller • ca
9
2026-02-10 • via Nuitee
F
Franca • family_with_children • it
9
Mille e un volto
Pros:

Hotel posto in posizione strategica sua per i mezzi pubblici che a piedi. Personale attento con gli ospiti sia alle reception che al ristorante.

2026-01-31 • via Nuitee
C
Carla • couple • it
7
Ottima posizione, buon comfort
Pros:

La posizione, che permette di raggiungere la Medina, la Kasba, la torre Hassan e altri luoghi di interesse facilmente anche a piedi.
Le camere, ottimamente rinnovate, ben arredate,confortevoli, pulitissime.

Cons:

Le parti comuni - soprattutto lobby, bar, ascensori- datate e fané , dovrebbero essere rinnovate al più presto.

2026-01-28 • via Nuitee