The Florida Hotel & Conference Center in the Florida Mall

Hotels
9.2 (2709 reviews)
1500 Sand Lake Road , Orlando , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Issues with cleanliness
Some rooms need maintenance

Categories

Cleanliness
8.44
Some reviews noted issues with cleanliness, particularly hair found in rooms.
Service
9.41
Many reviews highlight exceptional service and helpful staff.
Location
9.95
The hotel is praised for its excellent location near the mall.
Room Quality
8.4
Rooms are generally clean and spacious, though some are noted as shabby and in need of renovation.
Amenities
9.43
Great amenities including on-site Starbucks and good security measures.
Value for Money
8.89
Good value for the price, but breakfast is considered basic and expensive.
Food and Beverage
9.44
The food was described as excellent with dining options highly praised.
Overall Experience
9.61
Overall, guests enjoyed their stays, highlighting the combination of service, location, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:16

Property Description

Connected to Florida Mall and Close to Theme Parks
This Orlando hotel is conveniently connected to the Florida Mall, offering easy access to over 270 stores. Situated just 17 km from Walt Disney World and Disney Springs, it's the perfect choice for both shopping and theme park enthusiasts.

Dining Options and Outdoor Pool
Enjoy the convenience of 3 on-site dining options, including a bar with a varied beverage menu and a bistro serving delicious American cuisine. Unwind by the outdoor pool with a hot tub after a day of shopping or exploring the nearby theme parks.

Spacious Rooms and 24-Hour Fitness Center
Relax in spacious rooms equipped with modern amenities like a flat-screen TV, refrigerator, and coffee machine. Stay active at the 24-hour fitness center, complete with free weights and cardio machines for your workout needs.

Experience the best of Orlando with a stay at the Florida Hotel and Conference Center. Book now for a memorable stay!

Important information:

Please note the transfer services are available for a surcharge.

Packages can be sent and received at the property for a surcharge. Please contact the property for details.

The service fee includes:

- WiFi
- Parking
- Bottled waterGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2709 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.61
E
Edward family_with_children pr
8
2026-05-20 via Nuitee
C
CASSIANO solo_traveller br
10
Excelente custo-benefício e localização estratégica
Pros:

Localização em praticidade por estar dentro do shopping.

2026-05-13 via Nuitee
A
Anthony solo_traveller us
10
Magnificent excellent customer service
Pros:

Everything

Cons:

Nothing

2026-05-12 via Nuitee
B
Barry solo_traveller gb
10
Florida Mall
Pros:

Fabulous hotel adjacent to the Florida Mall which has everything.
Definitely stay again 😃

Cons:

It was perfect 😁😊😁

2026-05-12 via Nuitee
T
Tiago solo_traveller br
7
Recomendo o hotel especialmente por estar dentro do shopping e pela qualidade das instalações.
Pros:

A acomodação era nova e bem cuidada.

Cons:

A luz do banheiro queimou e tive que pedir por duas vezes para ter assistência, mas foi rápida. Além disso, meu cadastro estava equivocado e por duas ocasiões me confundiram com hóspede de outro quarto. Também respondi o pedido no booking sobre cama extra para o meu filho e ignoraram.

2026-05-11 via Nuitee
L
Linnett family_with_children us
9
2026-05-09 via Nuitee
K
Krista family_with_children us
10
2026-05-09 via Nuitee
O
Olatomiwa couple ng
10
My stay was excellent
Pros:

Access to the Mall

Cons:

Clean and quiet

2026-05-08 via Nuitee
O
olga lucia family_with_children co
9
Muy buena opcion
Pros:

El hotel es muy cómodo, por la cercanía al aeropuerto, además acceso al Mall, lo que facilita la alimentacion y las compras , pero los accesos al hotel son seguros en la noche. Las habitaciones son de buen tamaño y las camas comodas

Cons:

Podrían profundizar en el aseo, el plafón de l ducha está despegado no afectaba el funcionamiento pero la estético y es muy simple. El desayuno para el precio muy básico y sin alternativas saludables

2026-05-08 via Nuitee
J
José Henrique family_with_children br
9
2026-05-07 via Nuitee
G
Gallo couple us
10
2026-05-07 via Nuitee
T
Thorsteinn couple is
8
Pros:

Það sem við þurftum þennan síðasta dag okkar í Flórída. Góð staðsetning og þokkalega gott herbergi. Of fáar liftur.

Cons:

Löng bið eftir liftu. Ýmislegt sem þarf að endurnýja svo sem rúmin í herberginu.

2026-05-07 via Nuitee
I
Isaac solo_traveller ar
10
Pasamos unos hermosos días, las recepcionistas muy dispuestas a responder todas las inquietudes y resolverlas al instant
Pros:

Su ubicación cerca del aeropuerto y dentro del shopping

Cons:

Estaba todo correcto.

2026-05-07 via Nuitee
O
olga lucia family_with_children co
9
Muy buena opcion en Orlando
Pros:

Me gusto mucho el tamaño de las habitaciones y comodidad de la cama, no se escucha nada de ruido, además tiene microhondas y una nevera de buen tamaño. El estar dentro de una centro comercial, facilita alimentación, diversión y compras. Además tiene muy buenos protocolos de seguridad, tanto en la puerta principal, como el acceso al centro comercial y a las habitaciones.

Cons:

El desayuno me parecio muy costoso y le faltaba comida saludable.

2026-05-06 via Nuitee
E
Elizabeth extended_group us
9
Great place ---- will use again
Pros:

location was great for our team - close to everything - having the ability to walk into the mall, was nice to just explore and have many food options around -- staff was helpful for checking in and letting into the pool early

Cons:

---probably my mistake, but there was confusion because I put the guests names on the rooms --- caused a bit of back log for check in since it made each into individual check ins --- again probably my mistake

2026-05-04 via Nuitee
A
Ana Patricia couple cr
9
2026-05-04 via Nuitee
K
Karen couple je
8
We had a comfortable stay and enjoyed the excellent facilities nearby
Pros:

That it was right next to a great shopping centre. Staff were friendly and helpful.

Cons:

I would have preferred a shower cubicle rather than a bath and shower curtain.

2026-05-03 via Nuitee
L
Leanne family_with_children ca
10
2026-05-03 via Nuitee
M
Marcia couple br
5
Adoramos o Hotel, mas necessita de reforma nos quartos e banheiros.
Pros:

Do atendimento da recepção do check in ao check out, são gentis, simpáticos e atenciosos.
Adoramos jantar no Cricket Bar, todo a equipe é maravilhosa. Gosto muito da Academia e piscina

Cons:

Já me hospedei varias vezes no Florida Hotel, faz uns 18 anos que sou uma hospede fiel e assídua, porém desta ultima vez, fiquei decepcionada, a limpeza deixou muito a desejar, o quarto estava sujo, as roupas de cama velhas, o lençol tinha alguns furinhos, os travesseiros também precisam ser substituídos por novos, as paredes e vidros, assim como o corredor de acesso aos quartos sujos e sem cuidados. Até o trilho que correm as portas do elevador com sujeiras acumuladas e pelo jeito antigas. No Starbucks chegamos a matar dois insetos, que pareciam pequenas baratas, uma delas saiu debaixo do sofá e a outra debaixo da mesa, acredito que a dedetização seja necessária. O hotel precisa de uma reforma nos quartos e banheiros.

2026-05-01 via Nuitee
E
Elizabeth couple au
9
Amazing location!
Pros:

Loved the location, so great for shopping! The staff were great and helpful.

Cons:

No milk provided for tea and coffee, I went down stairs and paid for a cup of milk from the bar for a cup of tea (it was later at night) and when I got to the room it was cream (not milk). Powdered milk sachets are not going to cut it.

2026-04-26 via Nuitee