Hotel Dann Carlton Medellín

Hotels
•
Dann Hotels
8.6 (4717 reviews)
Cra 43A No. 7-50 , Medellín , co

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Noise from the surroundings
Maintenance issues in rooms
Limited dining variety

Categories

Cleanliness
8.02
Several reviews noted issues with room cleanliness and maintenance, indicating that this could be improved.
Service
9.23
Many reviews highlighted the friendliness and helpfulness of the staff, marking it as a strong point.
Location
9.03
Positive mentions of the hotel's convenient and pleasant location.
Room Quality
8.23
Comfortable rooms mentioned, but noise issues affect quality.
Amenities
8.32
Good amenities reported, with some needing upgrades, especially the gym and pool.
Value for Money
8.73
Generally seen as worth the price, though some concerns about additional costs.
Food and Beverage
8.42
Breakfast was well reviewed, but limited variety was noted in other dining options.
Overall Experience
8.82
Overall, a satisfying stay with highlighted positives and important areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:34

Property Description

Luxurious Accommodation and Relaxation
Indulge in spacious rooms with a seating area, enjoy the outdoor pool, and pamper yourself at the spa at Dann Carlton Medellín. The hotel's prime location in El Poblado, just 3 blocks from San Fernando Casino, offers convenience and luxury.

Dining Excellence and Convenience
Savor a variety of culinary delights at the hotel's 3 restaurants, serving both regional specialties and international cuisine. With 24/7 room service available, you can dine at your convenience. Additionally, take advantage of the airport shuttle service for a hassle-free journey.

Wellness and Leisure
Unwind at the sun terrace by the pool, treat yourself to beauty services at the salon, or rejuvenate with a soothing massage. Stay active at the gym or simply relax in the comfort of this upscale hotel.

Book now to experience the perfect blend of luxury, convenience, and relaxation at Hotel Dann Carlton Medellín.

Important information:

According to Colombian tax laws, foreign visitors and Colombian citizens residing abroad are exempt from the 19% VAT upon receiving entry stamp to Colombia which confirms your stay in the country for up to ninety (90) calendar days and has the PT stamp or the current temporary visa type "V". This exemption applies for accommodations only, does not include other services and the invoice is generated in the name of the passport and reservation holder.

The permit must be presented upon arrival where the original passport must be provided and a copy of the data sheet and the stamp sheet will be taken. Guests are reminded to request a stamp from immigration upon arrival even if they enter through biometrics.

Airport transfer service is available upon request.

For reservations of three or more rooms, additional policies and charges will apply.

To ensure the safety and quality of the experience for all guests, visitors must register during the check-in process.

If the visitors are not present during check-in, their personal information must be provided for pre-registration. Failure to register this information on time will result in a nonrefundable charge.

In compliance with Colombian Law 2068 of 2020, visitors may only register with official identification: ID card for Colombian nationals and passport for foreign visitors. Each visitor must sign the hotel registration form. It is important to inform the reception when a visitor leaves the hotel; otherwise, the charge for their stay will be applied for the remaining nights, and refunds will not be processed.

Additional unregistered guests will incur an additional charge of USD 99. This value must be paid before accessing the room and is charged per person, per day.

Guests must present a valid ID and credit card upon check-in.

If a credit card is not available, a cash deposit of USD 300 per night or USD 100 will be required.

Cash deposits will be returned upon check-out.

Please note that extra beds, sofa beds, and cribs are available upon request and subject to availability.In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 4717 reviews
Cleanliness: 8.02
Service: 9.23
Location: 9.03
Room Quality: 8.23
Amenities: 8.32
Value for Money: 8.73
Food and Beverage: 8.42
Overall Experience: 8.82
R
Rafael • family_with_children • co
8
Buen hotel
Pros:

La atención de láveme, la ubicación

Cons:

La iluminación de la habitación puede mejorar

2026-02-14 • via Nuitee
J
Jan • solo_traveller • de
9
Gutes Hotel zum guten Preis
Pros:

Sehr gutes Hotelzimmer. Viele Steckdosen.

Cons:

Das Schwimmbecken und der Fitnessraum könnten ruhig länger aufhaben.
Der Transport zum Flughafen war völlig überteuert.

2026-02-14 • via Nuitee
A
atausupa sanchez • family_with_children • pe
10
2026-02-14 • via Nuitee
L
Laura • solo_traveller • co
7
Pros:

La habitacion es muy tranquila y no se escuha ruida del exterior

Cons:

el personal del desayuno no es muy amable en especial con lo locales. El sauna estaba deshabilitado, la piscina solo funcioan hasta las 6:00 pm, no dejan ni una botella de agua en la habitación. Me parece que el precio es muy alto para los beneficios que ofrece.

2026-02-13 • via Nuitee
F
Felipe • solo_traveller • co
10
2026-02-13 • via Nuitee
D
Daniel • family_with_children • co
10
Pros:

Great service!

2026-02-13 • via Nuitee
F
Francy Johanna • couple • co
10
Excelente todo
Pros:

La atención y el aseo del hotel en general

Cons:

Todo muy bien

2026-02-13 • via Nuitee
M
Manuel • solo_traveller • co
10
2026-02-13 • via Nuitee
A
Andrea • couple • gb
8
Great hotel just the bathroom smell was off putting!
Pros:

Great location, friendly staff. The breakfast staff were particularly good and attentive. Loved the hotel super comfy bed.

Cons:

Our bathroom had an awful smell which didn’t go the whole time we were there. Unfortunately, if the door was left open it made the whole room smell. Apart from that a good hotel.

2026-02-12 • via Nuitee
D
Diana • family_with_children • co
10
2026-02-12 • via Nuitee
R
Rodrigo • solo_traveller • us
6
Fue una corta estancia y tuve dificultad para tener un dormir reparador por las causas mencionadas
Pros:

Magnifico desayuno y la atención del personal ene gral muy amable

Cons:

El colchón de la cama estaban solo demasiado blando, estaba irregular en su superficie y mas hacia el centro; las almohadas excesivamente blandas. No había gaseosa sin azúcar (Coca Cola Zero)en el minibar.

2026-02-12 • via Nuitee
A
Andy • solo_traveller • es
8
Pros:

camas super comodas, vistas hermosas, personal amable, buen buffet

Cons:

se oye todo en los pasillos de las habitaciones. Tuve unos vecinos un poco escandalosos y alguna vez incluso por la noche me despertaban

2026-02-12 • via Nuitee
M
Maria Jose • family_with_children • co
9
2026-02-12 • via Nuitee
R
Rafael • family_with_children • cl
10
Excelente servicio, la mejor relación calidad/precio.
Pros:

Excelente relación precio calidad, la mejor que he visto.

2026-02-11 • via Nuitee
M
Mirian Eugenia • extended_group • nl
9
Agradable seguro q volveremos
Pros:

Es un hotel muy acogedor para estar en familia

Cons:

Todo me gustó

2026-02-11 • via Nuitee
J
Juan Sebastian • couple • co
10
2026-02-11 • via Nuitee
O
Oscar • family_with_children • ar
10
Pros:

La piscina y las camas

Cons:

La iluminación exterior del edificio. Estaba apagada.
Muy oscuro el acceso

2026-02-11 • via Nuitee
V
Valentina • couple • co
10
2026-02-10 • via Nuitee
A
Alex • couple • es
8
2026-02-10 • via Nuitee
M
Mark • family_with_children • gb
8
Pros:

Clean modern hotel with extensive buffet breakfast. Large bed and bathroom. Nice pool area

Cons:

The reception staff are rather officious and arrogant. I didn't appreciate being obligated to complete a feedback form as part of the checkout procedure

2026-02-10 • via Nuitee