Grandhotel Brno

The only disappointment was that I was informed our breakfast was not included on arrival.

Great location and the rooms are fantastic

Convenient

Clean, staff helpful, close to transportation

Staff friendly and accommodating.

Hotel staff was professional and friendly. Rooms are very large. Area around the hotel is a bit rundown. The train statin is conveniently located across the street from the hotel.

Great service and excellent venue

nice

It’s was okay, we have to ask for room to be cleaned even we go out thy don’t clean it’s in till we back and ask for it’s Weil we are in the room. Toiletry products very poor. Soon we left the room thy locked and we couldn’t use Wi-Fi soon we left the room in our way to reception we block from wifi. So even if we want to use Wi-Fi just for 5 minutes to book uber we couldn’t weil we are still in the building and that very bad customer service. You should leave to hotel straight away from lift to the door. U can’t wait even 5 minutes to book a taxi or anything else. We have a baby with us and we just need to give him yogurt and asked them for spoon to feed him before we leave he was crying and we ask one guy in reception for spoon he said we don’t have even the restaurant front of us intill one of his colleagues ( lady) said I will get it’s for you . We felt not comfortable and not welcomed anymore in hotel like telling us leave now the way thy looked at us.no friendly or helpful for customers from abroad.so will not stay here again .

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Old structure updated with modern conveniences

Clean room, friendly staff, good breakfast, very nice

Convenient

Noisy

The GRAND HOTEL,truly GRAND!
Breakfast buffet delicious hot & cold
Rooms (yes was given upgraded room)
Spacious, the entire hotel has been renovated
Maintaining the old world elegance.
Definitely RECOMMEND

The pale is nice and clean. It is located very conveniently near the city centre and the staff are very professional. The rooms are small so don't expect to have a lot of space for your belongings. It's ok for a night but I would suggest you try and book the bigger rooms for longer stays

The location is great, walking distance to downtown and transportation. The room was too hot due to the old heating system, there is no way to control it. Outside is very loud due to drank people and trams. Couldn’t open windows at night because of the noise. The room was big and clean. The bed is comfortable. Keep in mind that to get to shower one needs to climb up the bath tub which can’t be suitable for older population, slippery, high, and unsafe.

A classic old hotel that has been kept up to date.

Excellent buffet worth the money. Make sure to ask for a renovated room at check-in.

ROOM HAD GOOD SIZE. LIGHTING VERY GOOD CLIMATE CONTROL DID NOT WORK THE ONLY HEATING WAS SUPPLIED BY A SMALL RADIATOR BEHIND DRAPES WAS VERY COLD AT NIGHT AS HEATING WAS TURNED OFF AT NIGHT.AIR CONDITION UNIT OUT OF ORDER. NO PLACE TO PUT THINGS IN BATHROOM FOR TOILETRIES .TOWEL RACK IN BATHROOM OUT OF ORDER AFTER SEVERAL CALLS ONLY REPAIRED ON LAST DAY