Quality Inn Grove City - Columbus South

Staff was not friendly or welcoming.
No eggs were refilled...by 8 a.m.
No one available to check us out, so we left a note on a napkin .

Nothing

Good bagel.
Limited variety

The elevator is out of commission. The bathrooms were not the cleanest.

Old, some broken and damaged fixtures in the room and hallway. TV remote was defective.

The hotel itself may not be terrible, but the cleanliness of the room was absolutely disgusting. The front desk assistant was completely useless. I was told every single room was booked and moving rooms was not a solution. I then demanded a refund and was again told he couldn’t access my payment information through Booking. I called Booking with 0 help, as well as from the hotels cooperate number. I was then informed when checking out that an alternate room was not provided as it was a local universities homecoming and the owner “books up all the rooms” so no one can move rooms or make adjustments. Overall was a horrible trip when it comes to this facility and I would NEVER recommend for anyone.

I was not able to have any breakfast because the door was locked by the staff on both days

The breakfast was terrible. The room had a musty smell, the room door stuck and was almost impossible to get it to open. The staff was very unprofessional- swearing while checking us in and asked me to marry him. The light in the bathroom was constantly flickering. Will never stay here again.

The tub made noises when you moved in the shower. It felt like their was nothing solid under the floor. The sink surround was to big for the bathroom. It made sitting on the toilet uncomfortable

We were put on the 3rd floor, elevators down. So after an all day event we had to take the stairs to the third floor. The fan on the ac didn’t work so it was a constant on and off all night. They claim the rooms are sound proof. It is definitely not. We heard EVERYTHING all night. The bed was hard. The lights and outlets on the left side of the bed didn’t work.

I’ve stayed at the property multiple times this year, and the elevator has only worked once. The ceiling of the room that I was staying with more than likely had water damage or possibly mold. And the shower had a constant drip.

Elevator was broken when I went, computers were very slow so there was an issue checking me in, and my key card stopped working the second day so I had to get a replacement. Also pretty sure there were some people fenty folding outside the night I checked in.

Same breakfast every day, no storage space for clothing, closet door was off propped against the wall, pillows were overly lumpy, room was very damp (dampness ruined some of our medicine), bathroom door dragged and was hard to open and close, no spare toilet tissue in room, ceiling tiles in lobby badly water stained, faucett in tub dripping, hair dryer didn't work, air conditioner wasn't working (my husband knew how to reset it and got it going), room smelled of mildew.

Nothing major but the bathtub wouldn’t fill.