Quality Inn Grove City - Columbus South

Hotels
Quality Inn
7.1 (389 reviews)
1800 Stringtown Road , Grove City , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Poor breakfast quality
Inconvenient room layout

Categories

Cleanliness
6.43
Multiple mentions of mold, strange smells, and rooms being neglected.
Service
8.9
Staff received positive remarks and were described as friendly and helpful.
Location
8.94
Multiple reviews highlighted the convenience of the location.
Room Quality
6.89
Rooms mentioned to be cramped and issues with AC and bathrooms reported.
Amenities
6.42
Limited amenities mentioned, breakfast options criticized.
Value for Money
5.88
Many reviews noted that the hotel felt overpriced given the quality.
Food and Beverage
5.93
Breakfast options and quality received negative feedback.
Overall Experience
7.4
Mixed reviews with positive experiences overshadowed by significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:45

Property Description

Modern Fitness Center
Stay in shape during your travels at our state-of-the-art fitness center, equipped with the latest exercise machines and free weights.

Convenient Business Center
For our business travelers, we offer a fully equipped business center to help you stay productive and connected during your stay.

Complimentary WiFi
Enjoy seamless internet access throughout the hotel with our complimentary high-speed WiFi, perfect for staying connected with friends and family or catching up on work tasks.

Experience comfort and convenience at Quality Inn Grove City - Columbus South. Book your stay now for a memorable hotel experience.

Important information:

Please note: Choice Privilege points do not apply on reservations made through any third party company.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 389 reviews
Cleanliness: 6.43
Service: 8.9
Location: 8.94
Room Quality: 6.89
Amenities: 6.42
Value for Money: 5.88
Food and Beverage: 5.93
Overall Experience: 7.4
S
Samantha family_with_children us
7
2026-07-25 via Nuitee
B
Ball solo_traveller us
7
2026-07-24 via Nuitee
A
Allen solo_traveller us
4
Disappointed
Pros:

Location, staff very friendly and pleasant.

Cons:

Same breakfast every day, no storage space for clothing, closet door was off propped against the wall, pillows were overly lumpy, room was very damp (dampness ruined some of our medicine), bathroom door dragged and was hard to open and close, no spare toilet tissue in room, ceiling tiles in lobby badly water stained, faucett in tub dripping, hair dryer didn't work, air conditioner wasn't working (my husband knew how to reset it and got it going), room smelled of mildew.

2026-07-13 via Nuitee
C
Canary couple us
10
2026-06-27 via Nuitee
C
CINDI family_with_children us
8
Very good!
Pros:

Exactly what we needed for the price! Got a good night sleep and clean.

Cons:

Nothing major but the bathtub wouldn’t fill.

2026-06-27 via Nuitee
R
Renae couple us
5
It was ok, probably choose another hotel next time.
Pros:

Location

Cons:

Elevators were out of order, makes it hard when your room is not on the main floor and my husband has knee problems. Bed was definatly not a queen as stated.

2026-06-16 via Nuitee
N
Navigator754061 Family Marion, Ohio
2
Horrible From start to finish
Pros:

My husband and I were in town for a graduation and, after struggling to find a hotel with availability, booked a room at your property. Upon check-in, we were informed that the elevator was out of service and our room was on the third floor. This was especially difficult because my husband has severe back and lung issues.

Once in the room, we were disappointed by its condition. The carpet appeared dirty, the bathroom walls and tile needed cleaning, and the room generally did not meet our expectations.

The following morning, despite being approved for a late checkout, housekeeping attempted to enter our room multiple times between 7:00 a.m. and 11:00 a.m.

After returning home, I realized I had left a brand-new dress with tags hanging in the closet. When I contacted the hotel, I was told it was not found and that housekeeping may have thrown it away. I find that explanation hard to believe, as it was a new dress with tags attached. I am also concerned that no one contacted me if the item was found.

I would appreciate a thorough search for my dress and an explanation of the hotel's lost-and-found procedures. This entire experience was disappointing, and I hope management will take the time to address these concerns.

2026-06-14 via Tripadvisor
B
Briscoe solo_traveller us
6
Cons:

Elevator broke

2026-06-11 via Nuitee
J
Joyce couple us
10
Pros:

Breakfast

Cons:

Room was not cleaned in between the 2 day stay therefore no clean towels were left.

2026-06-11 via Nuitee
B
Brandon solo_traveller us
7
Lots of walking, good food and bed was comfy.
Pros:

Property is in great location near OSU campus. Really enjoyed the blue “club like” lights above the couch.

Cons:

The elevator was not working. So, had to walk to third floor and then walk all the way across the building to my room. Also, key cards did not work, two straight times after new ones. However, employee at front desk walked up to third floor on third try of cards to help me get a new room. Another negative was only received one towel in room, but that’s probably because I wasn’t initially supposed to be in this room.

2026-06-07 via Nuitee
A
Asia couple us
5
2026-06-05 via Nuitee
K
Kristek solo_traveller us
10
Pros:

Very clean

Cons:

Nice staff

2026-06-04 via Nuitee
K
Karla couple us
3
Okish
Cons:

Room was very small, the photos on line made it looked bigger. Bed springs were popping and was very uncomfterable

2026-05-25 via Nuitee
C
Carlos Felipe couple co
8
2026-05-18 via Nuitee
F
FarAway18351556968 Solo travel Las Vegas, Nevada
2
Cancelled my guaranteed reservation to sell for a higher rate
Pros:

Choice Hotels should pull the brand from this property. They cancelled my guaranteed reservation so they could sell the room for a higher rate to somebody else. It left me stranded with no hotel to stay at due to the area being sold out. The male front desk worker on property on 2nd shift was not willing to help at all, and refused to give his name when asked. This property deserves the review scores it has as it has terrible customer service.

2026-05-13 via Tripadvisor
H
Heather couple us
8
Pros:

The location was great!! Close to everything!!

Cons:

The breakfast could have been better. More a better selection. I did not like the fact that they charged me before I got there. They charged me at 10:42 AM but I cant check in until 3. The outside does not look like whats on the page. I was looking for yellow and I did not get yellow!

2026-05-11 via Nuitee
A
alexrZ5024HL Family
2
Worst Hotel Experience From a Frequent Traveler
Pros:

I don’t know where to start. We had to book this hotel in a pinch after our original reservation doubled the rates due to all the events in town. I don’t know where to start…a peeling office chair well past its years. Stained linens and towels, rusted hardware in the bathroom and a broken toilet. Each time a guest leaves or enters their rooms the doors slam so loudly that it rattles the walls and the walls are poorly insulated to begin with. The blinds were badly stained with dead insect remnants on them. They do offer a free breakfast but no water refill station or complimentary water. We travel nearly once a month for sports and have stayed everywhere. I’ve NEVER been to such a poorly maintained establishment.

2026-04-26 via Tripadvisor
S
Sara solo_traveller us
10
2026-04-24 via Nuitee
N
Nutter couple us
10
2026-04-23 via Nuitee
A
Andrea solo_traveller us
3
Should have booked at another hotel . Will never book there again
Pros:

N/A

Cons:

The hotel itself was old , the shower had mold , air conditioners wasn’t working

2026-04-23 via Nuitee