Hyatt Place Dallas Las Colinas

Hotels
•
Hyatt Place
8.8 (634 reviews)
5455 Green Park Drive , Irving , US
+1 972-550-7400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Room condition issues
Miscommunication about payments
Breakfast timing

Categories

Cleanliness
8.38
The room was clean, but there were mentions of the carpet and sofa needing a deep clean.
Service
9.35
Staff were frequently described as friendly and helpful, although there was a significant negative experience reported.
Location
9.39
Location was noted as perfect and very convenient, close to restaurants and amenities.
Room Quality
8.34
Generally comfortable, but issues noted with room condition in some reviews.
Amenities
8.87
Amenities were mentioned positively with good breakfast but some suggestions for improvement.
Value for Money
8.83
Rate was reasonable and guests expressed willingness to return, indicating satisfaction with value.
Food and Beverage
8.38
Breakfast was noted as good, but with timing issues for some guests.
Overall Experience
8.85
Mixed experiences overall but with a preference for returning based on good aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:43

Property Description

Luxurious Amenities and Services

Hyatt Place Dallas Las Colinas offers a range of upscale amenities, including on-site dining, complimentary shuttle service, and a refreshing outdoor pool. Each guest room features modern comforts like a 42-inch flat-screen TV, a sofa bed, and complimentary wireless internet.

Convenient Business and Fitness Facilities

Guests can take advantage of the business centre equipped with computers and printers, as well as the 24-hour fitness centre with cardio equipment and fresh towels. Whether traveling for work or leisure, all essential needs are catered to at this hotel.

Delicious Dining Options

Indulge in a complimentary hot breakfast buffet each morning, with a variety of options including waffles, pancakes, and oatmeal. The Guest Kitchen offers made-to-order meals throughout the day, while the Bakery Café serves coffee, beer, and wine. For a relaxing evening, guests can enjoy 24-hour casual dining and a full bar on-site.

Experience luxury and comfort at Hyatt Place Dallas Las Colinas - book your stay now for a memorable getaway!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 634 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
B
Bianca • extended_group • us
10
2026-10-30 • via Nuitee
C
Christina • solo_traveller • us
10
2026-10-22 • via Nuitee
E
Edwin • couple • us
10
The stay made for a great weekend getaway.
Pros:

N/A

2026-10-22 • via Nuitee
N
Nikisha • couple • us
10
The property in located centrally, many restaurants near by. Great service. H
Pros:

The staff was very engaged. Called my husband and I by our last name as we entered and exit the property.

The room was nice and clean and very comfortable.

All staff were exceptionally.

Cons:

NA

2026-10-19 • via Nuitee
B
Banks • solo_traveller • us
1
Very soiled, infested with roaches, poor ventilation, and smelly
Pros:

Nothing much

Cons:

The mattresses were soiled, and while I was waking up and turned on the light, I noticed roaches in the closet. I informed her manager she moved me to another room went to bed woke up roaches again. The hotel is infested with roaches. According to google they’ve had this infestation of roaches for a long time. Mattresses were very, very soiled dirty smelly. I will never stay there again. Very bad situation. Very poor circulation my eyes were red and irritated very disappointed.

2026-10-13 • via Nuitee
S
Sharita • solo_traveller • us
10
Pros:

I absoutely love this place. Mrs. ALICIA, Dewey, Tony, Mario, Ms. GLORIA, Mrs. REINIA(whom overseas the property) , Mrs. ROSA in the kitchen who always has breafast ready to go before I head in to a busy day at the office(hospital),the dayshift shuttle driver Mr. MARIO just exceptional hands down. If I could name everyone I would but this list would get long. The only thing that would make this really exceptional if we you had umbrellas by the pool.

Cons:

The thing I didn't like, is after a hard day and a person wants to sit by the pool to get out of the heat and get fresh air; you did't have ubrellas.

2026-10-09 • via Nuitee
R
Raul • extended_group • mx
9
Una experiencia de calidad en el servicio
Pros:

Atención y servicio.

Cons:

No tener agua de cortesía

2026-09-16 • via Nuitee
E
Elisia • couple • us
10
2026-09-16 • via Nuitee
K
Kirstie • extended_group • us
10
After having to switch hotels this was definitely a win for us
Pros:

Everything was nice clean and comfortable. Staff was very friendly

2026-09-15 • via Nuitee
M
Muhammad Besher • couple • us
10
2026-09-08 • via Nuitee
C
Claudia • couple • us
10
2026-09-03 • via Nuitee
B
Brandy • family_with_children • us
10
I would recommend and stay again
Pros:

It was nice and clean! Comfortable beds

Cons:

None

2026-09-03 • via Nuitee
D
Demarcus • solo_traveller • us
10
2026-08-22 • via Nuitee
M
Muhammad Altaf • solo_traveller • pk
5
2026-08-21 • via Nuitee
M
Mike • solo_traveller • us
4
2026-08-20 • via Nuitee
S
Sandra • family_with_children • us
10
When in Dallas will stay again
Pros:

Staff courtesy and clean

Cons:

N/A

2026-08-19 • via Nuitee
K
Keshia • couple • us
5
Pros:

Very nice decor! Great cook to order breakfast.

Cons:

The tap to pay didn’t work so we didn’t stay because we didn’t have a physical card

2026-08-19 • via Nuitee
D
David • family_with_children • gb
8
Great stay, would stay again for sure when next visiting Dallas
Pros:

Nice location, area was very quiet and calm compared to other areas of Dallas. Everything was in easy reach of a car. Room was clean and breakfast good with plenty of choice whether you wanted warm or cold.

2026-08-19 • via Nuitee
S
Stephanie • solo_traveller • us
7
Pros:

Loved the location and staff was VERY helpful and friendly.

Cons:

They messed up running my card and now I have a very large pending charge of funds that I needed for the rest of our vacation.

2026-08-18 • via Nuitee
M
molliel134 • Friends getaway
10
Blessings at the hyatt from the front desk.
Pros:

Dewey went far and beyond helping me. His patience and his kindness far exceeds what I have experienced. My booking through booking.com was messed up, and he and Alysia fused it God's blessings upon them both

Mollie Lang

2026-08-13 • via Tripadvisor