L7 Chicago by LOTTE

Hotels
L7 Hotels
9.8 (2424 reviews)
225 North Wabash Street , Chicago , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Nice amenities
Cons:
Inconsistent cleaning
High prices for some services

Categories

Cleanliness
8.98
Mixed sentiments due to inconsistent cleaning service and room maintenance.
Service
10
General responsiveness was good, but there were complaints about service frequency.
Location
10
Exceptional location near major attractions, highly praised.
Room Quality
9.98
Spacious rooms with good design, although some minor issues were noted.
Amenities
9.98
Nice amenities provided, including complimentary beverages in the lobby.
Value for Money
9.48
Price perceived as high for cleaning service quality.
Food and Beverage
9.98
Good options available nearby and satisfactory breakfast a la carte.
Overall Experience
10
Overall positive experience despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Luxurious Accommodations
Centrally located in the Loop business district, Kimpton Hotel Monaco Chicago offers designer rooms equipped with a 55-inch LCD TV, yoga mat, and plush bathrobes.

Exceptional Amenities
Guests can enjoy in-room spa services, a 24-hour gym, complimentary coffee and tea in the lobby, as well as a daily evening wine reception.

Prime Location
Situated just minutes away from Millennium Park and the Magnificent Mile, this eco-friendly hotel provides easy access to luxury shopping, dining, and entertainment options in Chicago.

Experience the epitome of luxury and convenience at Kimpton Hotel Monaco Chicago.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 64 per day.

Location

Guest Reviews

9.8
Based on 2424 reviews
Cleanliness: 8.98
Service: 10
Location: 10
Room Quality: 9.98
Amenities: 9.98
Value for Money: 9.48
Food and Beverage: 9.98
Overall Experience: 10
A
Aoife couple ie
8
2026-03-07 via Nuitee
F
Fabian solo_traveller cl
10
Comodidad y ubicación
Pros:

La ubicación fue excelente, los recepcionistas súper amables!

2026-03-07 via Nuitee
Y
Yuya solo_traveller jp
8
2026-03-07 via Nuitee
J
Joanna couple nz
9
Pros:

The location was great

Cons:

The breakfast options were limited

2026-03-06 via Nuitee
K
Kyle couple us
10
Yes
Pros:

Yes

Cons:

Yes

2026-03-05 via Nuitee
D
debra couple us
10
love everything about it
Pros:

everything from room to the service at front desk

Cons:

it didn't have a pool

2026-03-05 via Nuitee
R
Rajeev extended_group ca
1
Will not stay again or recommend to anyone
Pros:

Location was good

Cons:

Rude and unprofessional staff

2026-03-05 via Nuitee
J
Jasmyne couple us
10
I don’t want to stay at any other hotel in Chicago on my next visit.
Pros:

It was in the perfect location, we walked everywhere and the hotel was never too far of a walk away! The staff were exceptional! They all went above and beyond and were all so sweet. Antonio, Alex, and Julian all need raises!!

Cons:

The ice machine had mold in the nozzle. So unfortunately I was unable to get ice.

2026-03-05 via Nuitee
R
Rose extended_group us
8
2026-03-04 via Nuitee
M
Monti solo_traveller us
10
Cozy Hotel in a great area
Pros:

The Location is great. The Hotel is comfortable and the staff very friendly

2026-03-03 via Nuitee
M
Martin couple nl
9
Perfect central Chicago stay
Pros:

The location is very central, the staff were very friendly and helpful. It was a great experience

2026-03-03 via Nuitee
K
Kennedy extended_group us
9
2026-03-03 via Nuitee
J
Jennifer extended_group us
9
Centrally located for shopping and nightlife.
Pros:

Location is great. The river view is not full on view. It's just off the street where you would get an unobstructed river view. Rooms are very nice and a good size. Tall ceilings and great amenitities. They have all the soaps etc. I really liked that they had actual coffee mugs for coffee and glass for wine if you want to imbibe.

Cons:

It was all good.

2026-03-02 via Nuitee
A
Ame couple us
10
2026-03-02 via Nuitee
M
Megan family_with_children us
10
Comfortable elegance.
Pros:

The view with window seats was unbelievably special. The decor was modern and elegant and comfortable. The staff were extremely friendly.

Cons:

The room was not quite fully set up for us when we arrived and it took several visits from housekeeping and engineering to get everything working, but once they did, it was a phenomenal stay.

2026-03-02 via Nuitee
S
Shinwan solo_traveller kr
8
Pros:

Very nice crews everywhere and great location
Good value for the money.

Cons:

Very poor breakfast and too long waiting for that poor thing

2026-03-02 via Nuitee
L
Lea Rose family_with_children us
9
2026-03-02 via Nuitee
E
Erin couple us
10
2026-03-02 via Nuitee
J
Jill extended_group us
9
2026-03-01 via Nuitee
A
Ahmed solo_traveller sa
1
2026-03-01 via Nuitee