Best Western PLUS Executive Court Inn & Conference Center

Hotels
Best Western Plus
9 (1755 reviews)
13500 South Willow Street , Manchester , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Breakfast
Spacious Rooms
Convenient Location
Cons:
Vending Machines Issues
Cold Shower
Rude Staff Encounter
Ants in Room

Categories

Cleanliness
8.21
Several reviews praised the cleanliness of the rooms, despite some adverse experiences mentioned.
Service
9.68
Exceptional service noted, especially by staff members assisting guests late at night.
Location
9.22
Convenient location mentioned in multiple reviews, appealing to guests.
Room Quality
8.67
Rooms were consistently described as comfortable and spacious.
Amenities
9.2
The breakfast variety, pool, and friendly staff were highlighted positively.
Value for Money
8.66
Value perceived as good, but some concerns about the vending machines eaten money.
Food and Beverage
9.21
Breakfast and food quality garnered positive remarks from guests.
Overall Experience
9.18
Guests expressed overall satisfaction and a willingness to return, signifying a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:48

Property Description

Tranquil Woodland Retreat

Complimentary Amenities
Enjoy free airport transfers and kick back in the on-site games room. Don't miss the complimentary continental breakfast or dining at the hotel's restaurant.

Ideal Location for Exploration
Conveniently situated near the I-93 motorway, venture out to discover stunning beaches, serene lakes, and majestic mountains in the vicinity.

Important Notice
Please be informed that the pool and spa will be closed from Jun 16, 2023, to Jul 12, 2023.

Experience comfort and convenience at the Best Western Executive Court Inn and Conference Center. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHT

Location

Guest Reviews

9
Based on 1755 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
J
Jenny couple us
10
Great price midweek!
Pros:

The pool was great, although it needed a handicapped lift for my traveling partner.

Cons:

In some places there was some smoke smell, and people were smoking too close to the door the morning we left.

2026-08-29 via Nuitee
D
Diane solo_traveller us
9
Pros:

I don’t eat breakfast

Cons:

Not so cold in the dining area

2026-08-29 via Nuitee
K
Karen family_with_children us
9
It was a nice property.
Pros:

Clean and quiet. Comfortable.

Cons:

The water pressure in the shower was terrible and the tub was very slow to drain.

2026-08-29 via Nuitee
C
Cheryl solo_traveller us
8
Pros:

I loved the country setting

Cons:

The only complaint was the bed was like a rock. I woke up very sore and tired.

2026-08-28 via Nuitee
R
Rossana couple us
10
Pros:

Everything

2026-08-27 via Nuitee
L
Leyde Ley solo_traveller ca
10
2026-08-27 via Nuitee
S
Sharon couple us
2
Would have been better at a Motel 6
Pros:

Keeping the same room for second reservation.
Shah and Jocelyn at the front desk were extremely nice and did their best to help us.

Cons:

Breakfast had no fiber or anything for diabetics. No yogurt or cereal without sugar
TV was not set up properly- no streaming services were downloaded except youtube
Dorr was stuck, very hard to open
Manager Shah was very condescending and lied about when room would be cleaned, and that front office hadn't (and they had) reported door issue.
Pool and fitness center were locked with a door key (not key card) and we had to notify someone.

2026-08-26 via Nuitee
C
Chiara couple it
8
2026-08-26 via Nuitee
C
Christian couple fr
7
2026-08-26 via Nuitee
M
martin2323 family_with_children ca
8
Pros:

Close to highways and not far from all the stores and restaurants. Breakfast included.

Cons:

The pool is not heated and breakfast not fully refilled.

2026-08-25 via Nuitee
J
Jimmy extended_group ca
10
Très bien, réserver sans crainte.
Pros:

Belle emplacement, personnel courtois, propre.Tres bon déjeuner.

2026-08-25 via Nuitee
A
Ann couple us
4
The space was ok but I was not impressed about the billing because I had showed the desk clerk the night we checked in m
Pros:

Enough sleeping space for all of us

Cons:

They double billed me. I paid through booking.com and then they billed me again for the full amount when I gave them my card for the $50 hold for incidentals.

2026-08-23 via Nuitee
C
Catherine family_with_children ca
8
Pros:

Le prix et l’emplacement ainsi que le petit déjeuner.

Cons:

Le confort.

2026-08-17 via Nuitee
A
Amanda solo_traveller us
1
Pros:

Breakfast

Cons:

What a disappointing stay at this location I will never return i will stay else where next time I am in Manchester. Ruined my autistic son's whole weekend with flase hopes of a hot tub being there as they advertise a hot tub. and a game room with only very few working games no change machine in the game room go ask the lady at the front desk for change for the games she rolled her eyes and kinda gave an attitude. The room ac was kinda loud the room smelled horrible like wet feet and mildew. The bathroom ceiling had some small mold spots. Worse hotel I have ever stayed at.

2026-08-17 via Nuitee
C
Chrisann extended_group us
10
Pros:

Everything the place was beautiful

2026-08-16 via Nuitee
J
Jossie solo_traveller us
8
Pros:

Location

Cons:

Bed was to hard.

2026-08-16 via Nuitee
R
Réjean family_with_children ca
7
Pros:

Déjeuner correcte, mais pas assez de fruit, et aurait besoin de plus de grille pain car un seul pour toute l'hôtel. Le jus devrait être disponible toute la journée.

Cons:

Les lits sont fait seulement après trois jours c'est trop long. Meilleur isolation des fenêtres car la chambre 238 est très bruyante. Elle est placée près d'une route passante donc très bruyante tard en soirée et tôt le matin.

2026-08-15 via Nuitee
Y
Yoshitaka extended_group us
10
2026-08-15 via Nuitee
K
Kelli solo_traveller us
10
2026-08-15 via Nuitee
R
Robert couple us
10
It was so relaxing and refreshing
Pros:

Everything ,staff great ,food great ,room nice and clean

2026-08-15 via Nuitee