Best Western PLUS Executive Court Inn & Conference Center

Hotels
Best Western Plus
9 (1690 reviews)
13500 South Willow Street , Manchester , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Breakfast
Spacious Rooms
Convenient Location
Cons:
Vending Machines Issues
Cold Shower
Rude Staff Encounter
Ants in Room

Categories

Cleanliness
8.21
Several reviews praised the cleanliness of the rooms, despite some adverse experiences mentioned.
Service
9.68
Exceptional service noted, especially by staff members assisting guests late at night.
Location
9.22
Convenient location mentioned in multiple reviews, appealing to guests.
Room Quality
8.67
Rooms were consistently described as comfortable and spacious.
Amenities
9.2
The breakfast variety, pool, and friendly staff were highlighted positively.
Value for Money
8.66
Value perceived as good, but some concerns about the vending machines eaten money.
Food and Beverage
9.21
Breakfast and food quality garnered positive remarks from guests.
Overall Experience
9.18
Guests expressed overall satisfaction and a willingness to return, signifying a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:48

Property Description

Tranquil Woodland Retreat

Complimentary Amenities
Enjoy free airport transfers and kick back in the on-site games room. Don't miss the complimentary continental breakfast or dining at the hotel's restaurant.

Ideal Location for Exploration
Conveniently situated near the I-93 motorway, venture out to discover stunning beaches, serene lakes, and majestic mountains in the vicinity.

Important Notice
Please be informed that the pool and spa will be closed from Jun 16, 2023, to Jul 12, 2023.

Experience comfort and convenience at the Best Western Executive Court Inn and Conference Center. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 1690 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
R
Roma family_with_children us
10
Pros:

The interconnected rooms

Cons:

Short staffed

2026-06-27 via Nuitee
D
Dan family_with_children us
1
Everything about the physical room was great. Our stay was ruined by the loud running around and jumping in the room abo
Pros:

It was clean and spacious

Cons:

People in the rooms above us were legitimately jumping and running around all night long and it was super loud. We had to ask the front desk about 10 times before anything was done about it. Our 1 year old goes to bed around 7:30pm and the noise didn’t stop until 10ish. It was unreasonably loud and disruptive.

2026-06-27 via Nuitee
J
james solo_traveller us
8
2026-06-24 via Nuitee
K
kathleen A couple us
1
Pros:

We did not like the property. Our first room had a very bad musty dirty odor , and yellow liquid on the bathroom floor. We asked for another room and also found the second room was dirty, stained furniture, dirty tissues on the floor and again a very bad odor which we found unacceptable . The hotel was very noisy as they had a while bus load of special olympians that were yelling and running around.. We told the front desk that we would like a refund as we were very uncomfortable as the rooms were dirty and had a bad odor and the hotel was too noisy for a comfortable night. As of today i have messaged the hotel twice and they have not responded.

Cons:

I would not recommend this hotel

2026-06-24 via Nuitee
D
Donald couple us
8
Great place to stay.
Pros:

Generally a very nice place.

Cons:

WiFi issues and noisy room next door woke me up at 1:30am and had to tell the front desk. Would be better to train the managers and those in charge on how to reset the WiFi system.

2026-06-24 via Nuitee
M
michael couple us
7
Pros:

Ok

Cons:

Smoke smell in rooms

2026-06-24 via Nuitee
M
Michael solo_traveller us
7
2026-06-22 via Nuitee
K
Kathy couple us
4
Subpar
Cons:

The mattress was subpar. I was there just one night and when I told the receptionist the next morning he said I should have call down when this was noticed (at 10 pm with a full hotel?). Not satisfied with his answer

2026-06-22 via Nuitee
S
Sherry solo_traveller us
8
2026-06-22 via Nuitee
A
Amy solo_traveller us
4
Pros:

Breakfast had a good selection and felt clean. Waffle maker, toast, bagels, eggs, sausage, coffee and juice etc

Cons:

Room smelled horrendous. We opened the door and what wafted out was like a locked wet basement smell.we asked for the room to be sprayed with freshener and cracked the window open. When we got back it smelled the same but with a floral hint. There was a large wood cockroach us on the bath mat upon return as well. We toughed out the night but wouldn't have stayed a second.

2026-06-21 via Nuitee
A
Alain couple ca
10
2026-06-20 via Nuitee
L
Lynnette solo_traveller us
9
2026-06-20 via Nuitee
G
Gemma family_with_children es
9
Estancia perfecta
Pros:

Pasamos solo unas horas, muy limpio y comodo. Camas grandes, habitación muy espaciosa.

Cons:

Nada

2026-06-19 via Nuitee
S
Sara solo_traveller us
6
Pros:

It's convenient to where I was visiting. The staff was very nice. The beds were comfortable.

Cons:

The toilets need to be replaced. They're built for children. The room had a strange odor. The breakfast was just okay. The pillows were not good. Too soft!

2026-06-18 via Nuitee
S
Shirley couple us
4
2026-06-16 via Nuitee
J
Jacquelyn solo_traveller us
9
Pros:

No comment

Cons:

No comment

2026-06-15 via Nuitee
M
MURILLO couple us
8
Our stay was great, we rest and breakfast was delicious
Pros:

Big space and clean

Cons:

My room have some electric outlets that doesn’t work and the shower heat need replace is dripping water and create water filtration in on corner of the tub

2026-06-14 via Nuitee
C
Cayer solo_traveller ca
9
2026-06-13 via Nuitee
C
Caitlin couple us
8
2026-06-13 via Nuitee
C
Christian couple pr
8
2026-06-13 via Nuitee