Best Western PLUS Executive Court Inn & Conference Center

Hotels
•
Best Western Plus
9 (1593 reviews)
13500 South Willow Street , Manchester , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Breakfast
Spacious Rooms
Convenient Location
Cons:
Vending Machines Issues
Cold Shower
Rude Staff Encounter
Ants in Room

Categories

Cleanliness
8.21
Several reviews praised the cleanliness of the rooms, despite some adverse experiences mentioned.
Service
9.68
Exceptional service noted, especially by staff members assisting guests late at night.
Location
9.22
Convenient location mentioned in multiple reviews, appealing to guests.
Room Quality
8.67
Rooms were consistently described as comfortable and spacious.
Amenities
9.2
The breakfast variety, pool, and friendly staff were highlighted positively.
Value for Money
8.66
Value perceived as good, but some concerns about the vending machines eaten money.
Food and Beverage
9.21
Breakfast and food quality garnered positive remarks from guests.
Overall Experience
9.18
Guests expressed overall satisfaction and a willingness to return, signifying a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:48

Property Description

Tranquil Woodland Retreat

Complimentary Amenities
Enjoy free airport transfers and kick back in the on-site games room. Don't miss the complimentary continental breakfast or dining at the hotel's restaurant.

Ideal Location for Exploration
Conveniently situated near the I-93 motorway, venture out to discover stunning beaches, serene lakes, and majestic mountains in the vicinity.

Important Notice
Please be informed that the pool and spa will be closed from Jun 16, 2023, to Jul 12, 2023.

Experience comfort and convenience at the Best Western Executive Court Inn and Conference Center. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 1593 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
G
Gabriella • family_with_children • us
4
Would not stay here again.
Pros:

The staff was friendly and the room was okay.

Cons:

The pool was very dirty. The walls were very thin, we heard people stomping around from 10pm until at least 12am- we ended up leaving at 12am and just drove home.

2026-03-06 • via Nuitee
M
Marino • family_with_children • us
10
2026-03-05 • via Nuitee
T
Timothy • family_with_children • us
10
2026-03-04 • via Nuitee
T
Tolman Sr. • solo_traveller • us
10
Pros:

Stayed three nights . It was clean and didn't smell musty , actually it smelled good . Breakfast was simple but good . It was quite which is a plus , if your a light sleeper .

Cons:

The only issue myself had problem with is the toilet height . I'm 72 years old male and 6 ft tall , in average shape . The toilet is extremely short and no grab bar to a assist you .

2026-03-03 • via Nuitee
M
Megan • couple • us
6
In a pinch this hotel is decent but given all the options, we won’t be back.
Pros:

The location

Cons:

The room had significant water damage that wasn’t repaired, the pool was dirty, and at times some staff was very unpleasant

2026-03-02 • via Nuitee
L
Lake • couple • us
8
Pros:

We passed

Cons:

I didn't know that it was there?

2026-03-02 • via Nuitee
S
Shannon • couple • us
10
2026-02-26 • via Nuitee
V
Viktor • solo_traveller • us
7
For the deposit, I think the public should be aware once you put it on the app
Pros:

Comfortable room. Very cozy atmosphere. Friendly desk.

Cons:

The app gave an incorrect information regarding booking. The hotel still need a physical card to hold a deposit.

2026-02-26 • via Nuitee
T
Toni • couple • us
9
Pros:

It was a nice place to stay.

Cons:

The pool was not warm, but it is the winter…so maybe that is me.

2026-02-25 • via Nuitee
G
grondin • family_with_children • us
8
2026-02-24 • via Nuitee
R
Richard • family_with_children • se
8
Pros:

Bra rum och trevlig och hjälpsam personal.

2026-02-24 • via Nuitee
A
Adventure18823120277 • Family
2
I will avoid for future trips
Pros:

Upon checking into the hotel, we did not have hot water. We were not informed about this when we checked in; we found out when we attempted to take a shower. We spoke to the front desk and after asking multiple times, we were simply told "we will fix it." No time frame, no offer to be moved. We were without hot water until 11pm. In addition to this, the faucets were leaking in the hotel room, and there were underwear or a bathing suit thrown on the pool floor and left there. I had asked a maid for extra towels and was met with attitude and an eye roll.
On top of this, I was double charged for my two night stay. It just seemed like there was one problem after another, for only two nights. Staff seemed unwilling to help, or had attitude about helping. I will be avoiding this hotel in the future.

2026-02-23 • via Tripadvisor
B
Bethany • couple • us
10
Excellent hotel overall
Pros:

Great location, clean and well tended

Cons:

The pillows are awful, flat with no shape

2026-02-23 • via Nuitee
A
amanda • solo_traveller • us
8
2026-02-11 • via Nuitee
A
Ann • extended_group • it
8
Would stay again
Pros:

Front office staff was extremely pleasant and great to deal with. Room was clean, bed was very comfortable

Cons:

Breakfast wasn’t great. Eggs were egg beaters, sausage looked undercooked, potatoes were cold. Bagel was good.

2026-02-08 • via Nuitee
R
Regan • family_with_children • us
10
2026-01-26 • via Nuitee
K
Kailyn • couple • us
10
2026-01-25 • via Nuitee
S
SHAWN • solo_traveller • us
8
Nice place overall
Pros:

Easy to find location , clean room , breakfast included , coffee machine a plus , overall very nice hotel.

Cons:

I had one room while family members traveled from other states and had three additional rooms there. We haven't seen each other in many years and were gathered in the lobbby on Friday evening around 6pm. Talking, laughing, sharing memories, catching up and one of the hotel staff came around from the hallway into the lobby and told us to keep it down and be quiet. We call found this extremely rude and uncalled for. Also one of the cleaning staff lurk over you while you are getting your breakfast in the morning, kind of strange.

2026-01-21 • via Nuitee
D
Dorothy • couple • us
9
2026-01-20 • via Nuitee
K
Kira • extended_group • us
6
Nice location, easy to get to, room was clean, and location of room was quiet.
Pros:

The room was nice and clean.

Cons:

The breakfast options were limited and did not taste very good in comparison to other best westerns I’ve stayed at in the past.

2026-01-20 • via Nuitee