Malmaison Belfast

Hotels
Frasers Hospitality
8 (3612 reviews)
34-38 Victoria Street , Belfast , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Unclean bathrooms
Tired facilities
Food inconsistencies

Categories

Cleanliness
6.39
Numerous mentions of unclean bathrooms and tired facilities.
Service
9.36
Several reviews highlight the friendly and helpful staff.
Location
9.4
Consistently praised for its excellent location.
Room Quality
7.35
Mixed sentiment with reports of tired rooms and broken amenities.
Amenities
7.38
Amenities functionality complaints, but overall decent offerings.
Value for Money
8.34
Reviews reflect good value relative to location and comfort.
Food and Beverage
7.39
Inconsistency in food quality; some meals were undercooked.
Overall Experience
8.36
Overall good experiences despite some detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:52

Property Description

Luxurious Victorian Warehouse Turned Boutique Hotel

Period Features Meet Modern Boutique Style
Experience the unique blend of carved stone gargoyles and original iron pillars with contemporary amenities at Malmaison Belfast.

Opulent Rooms and Top-Quality Dining
Indulge in the lavish decor, mood lighting, and deluxe beds in our luxurious rooms. Enjoy exquisite dining at our stylish bar and brasserie, serving top-quality locally sourced dishes.

Wellness and Fitness Amenities
Unwind and stay fit during your stay with access to our well-equipped gym.

Book now to experience the perfect fusion of history and luxury at Malmaison Belfast.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 17.50 per day.

Location

Guest Reviews

8
Based on 3612 reviews
Cleanliness: 6.39
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.36
R
Rebecca family_with_children au
10
Good room, incredible staff
Pros:

Room was great. On site restaurant was fantastic. But really the thing that really made it good was the excellent staff. Reception were amazing. Restaurant staff super attentive. The staff are honestly exceptional and made the stay that much better. Thank you.

Cons:

Parking

2026-05-09 via Nuitee
K
Kate solo_traveller gb
5
Hotel felt tired and a bit run down.
Pros:

Central location

Cons:

Hotel felt grubby and needs a complete refurbishment.
Rooms are dark.

2026-05-09 via Nuitee
H
Hay solo_traveller gb
8
2026-05-08 via Nuitee
T
Tommy couple gb
4
Disappointing
Cons:

Bar closed at 11o’clock and night reception was very cheeky. Not a great experience overall.

2026-05-08 via Nuitee
F
Francesca couple it
10
2026-05-07 via Nuitee
A
Alexis couple gb
9
I’ll deffo be back !!
Pros:

From we entered to we left the staff where so accomadating an friendly we even got a free upgrade

Cons:

The fact we had a 50th party to attend elsewhere however we will return for another stay an chance to dine in the restaurant an sample those cocktails

2026-05-06 via Nuitee
E
Emlyn couple gb
10
2026-05-06 via Nuitee
T
Teresa solo_traveller gb
9
2026-05-06 via Nuitee
C
Colin couple ie
9
Great location in a lovely building
Pros:

I liked the hotel design and sensitive re-use of a historic building. The room was nicely decorated and very comfortable. The bar was excellent and the breakfast was great. An ideal location. The staff were extremely friendly and helpful.

Cons:

The corridors near the room were quite shabby and dark.

2026-05-05 via Nuitee
R
Rebecca family_with_children gb
10
Really gorgeous, perfect place for a girls’s night dinner and stay 🥰
Pros:

Beautifully restored on the inside, lovely spacious rooms. But the staff just made it fantastic. Ellie looked after us in the restaurant like we were her favourite sisters ❤️

2026-05-05 via Nuitee
J
John couple gb
8
Perfect dog friendly central location
Pros:

The staff could not have been more friendly or helpful.
Perfect central location
Very dog friendly
Good car parking arrangements

Cons:

Decor a bit tired

2026-05-04 via Nuitee
A
Amanda Coates solo_traveller gb
8
It was fine thank you
Pros:

Location, staff, bed, linen, restaurant, breakfadt

Cons:

There was a problem with the sky box. I was instantly moved to another room but the problem could not be fixed.
Also at 3.30am the radiator made an awful noise for about 5 mins. I assume the heating had come on and there was air in the radiator.

2026-05-04 via Nuitee
L
Lesley couple gb
8
2026-05-04 via Nuitee
N
Neil couple ie
9
2026-05-04 via Nuitee
M
Mark solo_traveller gb
9
Pros:

Good hotel to explore Belfast, clean and tidy.

Cons:

Expensive, plus a little noisy.

2026-05-04 via Nuitee
J
Jordan couple gb
10
2026-05-02 via Nuitee
E
Ellen couple gb
10
My husband enjoyed his birthday surprise as room had pool table,dinner was wonderful
Pros:

Beautiful layout,friendly staff,fantastic room

2026-05-01 via Nuitee
R
Rita couple gb
10
2026-04-30 via Nuitee
W
W couple gb
10
Staff where really helpful and lovely, quiet nights stay and very clean
Pros:

The location was excellent and the room was exceptional, great clean hotel

2026-04-29 via Nuitee
M
moorhead solo_traveller gb
7
2026-04-29 via Nuitee