Malmaison Belfast

Hotels
Malmaison
8 (3885 reviews)
34-38 Victoria Street , Belfast , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Unclean bathrooms
Tired facilities
Food inconsistencies

Categories

Cleanliness
6.39
Numerous mentions of unclean bathrooms and tired facilities.
Service
9.36
Several reviews highlight the friendly and helpful staff.
Location
9.4
Consistently praised for its excellent location.
Room Quality
7.35
Mixed sentiment with reports of tired rooms and broken amenities.
Amenities
7.38
Amenities functionality complaints, but overall decent offerings.
Value for Money
8.34
Reviews reflect good value relative to location and comfort.
Food and Beverage
7.39
Inconsistency in food quality; some meals were undercooked.
Overall Experience
8.36
Overall good experiences despite some detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:52

Property Description

Luxurious Victorian Warehouse Turned Boutique Hotel

Period Features Meet Modern Boutique Style
Experience the unique blend of carved stone gargoyles and original iron pillars with contemporary amenities at Malmaison Belfast.

Opulent Rooms and Top-Quality Dining
Indulge in the lavish decor, mood lighting, and deluxe beds in our luxurious rooms. Enjoy exquisite dining at our stylish bar and brasserie, serving top-quality locally sourced dishes.

Wellness and Fitness Amenities
Unwind and stay fit during your stay with access to our well-equipped gym.

Book now to experience the perfect fusion of history and luxury at Malmaison Belfast.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Location

Guest Reviews

8
Based on 3885 reviews
Cleanliness: 6.39
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.36
L
Lisa couple au
10
2026-08-29 via Nuitee
J
Jeanette couple gb
10
2026-08-29 via Nuitee
G
Gemma couple ie
6
Pros:

Location, staff

Cons:

Bathroom wasn’t very clean, room was warm and stuffy. Bed was not very comfortable, and pillows were not comfortable either - they were both lumpy

2026-08-28 via Nuitee
S
Sharlene solo_traveller gb
10
Lovely service and comfortable bed.
Pros:

The girl at reception was so kind and lovely. So bad at remembering names sorry lol

Cons:

Everything was great

2026-08-28 via Nuitee
S
Sara couple gb
10
The best …we will definitely stay here again!
Pros:

Close to centre, staff were friendly & helpful, especially William he was fab & took great care of us.

2026-08-27 via Nuitee
J
Joanne couple gb
6
Ok but disappointing
Pros:

The location was fantastic- we were there for a gig at Custom House square.

Cons:

Considering the price the room wasn’t particularly clean. Smears on the mirror - we stayed in a club deluxe that had a single coffee pod each and no slippers - for a discounted rate of £200 I would have expected more.

2026-08-27 via Nuitee
B
bird solo_traveller gb
10
2026-08-27 via Nuitee
C
Charlie couple ie
8
2026-08-27 via Nuitee
S
Stephen solo_traveller gb
6
Friday night away
Pros:

The lady at reception was very helpful. Wee were is a standard room an too say it was dark an grim was an understatement. My partner was very disappointed to spend a night in Belfast an be given that room. I rang reception an was told nothing else available. But once wee went down another lady asked how wee were .so I explained. An she in a few minutes . sorted us with a much better room. Really appreciated her time an effort in seeing us happy. Well done to her.

Cons:

As I said above the first bedroom allocated.

2026-08-26 via Nuitee
G
Gary solo_traveller gb
10
Pros:

The age of the building

Cons:

Nothing

2026-08-26 via Nuitee
A
Aoife extended_group ie
10
Pros:

Good stay.
Great location & staff.
Only negative is that it’s cashless.

Cons:

Cashless. Quiet

2026-08-25 via Nuitee
B
Bryan couple gb
8
2026-08-25 via Nuitee
R
Roger solo_traveller ch
7
2026-08-24 via Nuitee
K
KAREN couple gb
8
2026-08-24 via Nuitee
A
Aimee couple gb
6
Good location and comfortable beds
Pros:

Got an amazing Pina Colada in the hotel bar, best drink I had all night!

Cons:

Rooms were very dark and seemed a bit worn, in need of a refurb
Had to move rooms, our binds were broken (very clearly detached from the wall so don't know how house keeping didn't notice).
To be fair, we were quickly re-allocated a new room (right next door) and were given a voucher for 1 free drink each! Would have preferred a room upgrade!

2026-08-24 via Nuitee
D
David family_with_children gb
8
Great
Pros:

Fantastic breakfast

2026-08-24 via Nuitee
L
Liz couple au
8
Pros:

Location
Staff helpful
Facilities in room good

Cons:

Room was so very hot and stuffy and bedding set for winter and not summer, beds were lumpy and not comfortable either

2026-08-23 via Nuitee
B
Bart couple ie
8
2026-08-22 via Nuitee
A
Aurelie couple fr
7
Pros:

L’emplacement était parfait, un petit déjeuner extra et le personnel très agréable.

Cons:

Pas de clim dans la chambre et relativement chaud, seul petit point négatif.

2026-08-22 via Nuitee
L
LOUCA couple cy
10
Comfortable and beautiful experience.
Pros:

Excellent location.

Cons:

Historical building.

2026-08-22 via Nuitee