Malmaison Belfast

Hotels
•
Malmaison
8 (3885 reviews)
34-38 Victoria Street , Belfast , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Unclean bathrooms
Tired facilities
Food inconsistencies

Categories

Cleanliness
6.39
Numerous mentions of unclean bathrooms and tired facilities.
Service
9.36
Several reviews highlight the friendly and helpful staff.
Location
9.4
Consistently praised for its excellent location.
Room Quality
7.35
Mixed sentiment with reports of tired rooms and broken amenities.
Amenities
7.38
Amenities functionality complaints, but overall decent offerings.
Value for Money
8.34
Reviews reflect good value relative to location and comfort.
Food and Beverage
7.39
Inconsistency in food quality; some meals were undercooked.
Overall Experience
8.36
Overall good experiences despite some detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:52

Property Description

Luxurious Victorian Warehouse Turned Boutique Hotel

Period Features Meet Modern Boutique Style
Experience the unique blend of carved stone gargoyles and original iron pillars with contemporary amenities at Malmaison Belfast.

Opulent Rooms and Top-Quality Dining
Indulge in the lavish decor, mood lighting, and deluxe beds in our luxurious rooms. Enjoy exquisite dining at our stylish bar and brasserie, serving top-quality locally sourced dishes.

Wellness and Fitness Amenities
Unwind and stay fit during your stay with access to our well-equipped gym.

Book now to experience the perfect fusion of history and luxury at Malmaison Belfast.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Location

Guest Reviews

8
Based on 3885 reviews
Cleanliness: 6.39
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.36
P
Paudie • couple • gb
10
2026-10-17 • via Nuitee
P
patrick • couple • ie
8
2026-10-17 • via Nuitee
T
Terence • couple • gb
8
Slightly more expensive than some other hotels but well worth it.
Pros:

Bar manager took time to offer advice as to what was on the menu. Excellent breakfast and, again, very pleasant staff.

2026-10-16 • via Nuitee
L
liam • couple • gb
8
Pros:

Lovely welcome cocktails

Cons:

Some need for carpet repairs

2026-10-16 • via Nuitee
C
Cairns • couple • gb
7
2026-10-16 • via Nuitee
S
Scott • couple • gb
7
2026-10-15 • via Nuitee
J
John • solo_traveller • ie
9
2026-10-15 • via Nuitee
I
Ilana • couple • br
10
Cons:

Nicest staff

2026-10-14 • via Nuitee
C
Clarice • solo_traveller • gb
10
Pros:

Staff were very welcoming and just super lovely. Rooms was clean and comfy.

Cons:

Would of liked the bath cleaned

2026-10-13 • via Nuitee
C
claire • couple • gb
5
Pros:

Staff was so nice and pleasant. Lighting in bedrooms are an issue , quite dark . We arrived back quite late from the o2 , went to get into bed and the sheets had tan and hair 🤢. Bath also had hair .

2026-10-13 • via Nuitee
A
Angela • solo_traveller • gb
1
Stay elsewhere
Pros:

Staff were friendly and accommodating. Cocktails were good

Cons:

Standard of rooms very poor. Rooms look very tired. Rooms not hoovered, yellow stains and hair on bed sheets. Premier Inn is of a higher standard than Malmaison! Definitely not value for money.

2026-10-13 • via Nuitee
C
Craig • couple • gb
6
2026-10-12 • via Nuitee
E
Enrique • solo_traveller • dk
9
Great value for money, a few walking steps from the Cathedral quarter, with plenty of restaurants.
Pros:

I got a very clean and quiet room on the 4th floor. Bedding was soft and comfortable. Staff was friendly and did not hesitate to give me a late check-out when I requested it.

Cons:

Hotel entrance doors were heavy, although you could also open them using the handicapped button.

2026-10-12 • via Nuitee
A
Alison • solo_traveller • au
6
Big Disappointment
Pros:

Good location.

Cons:

Cracked basin in our bathroom, dark lighting in our room, indifferent staff. Right next to the lift in main reception area is a disabled toilet - the door was always left open so that was all you saw & smelled while waiting for the lift!

2026-10-12 • via Nuitee
C
Colin • couple • gb
10
2026-10-11 • via Nuitee
L
Lisa • solo_traveller • gb
10
2026-10-11 • via Nuitee
D
David • couple • ie
4
Passable for a nights stay.
Pros:

Handy location and trendy decor inside. Nice cocktails

Cons:

The cover on the bath had duct tape on it to disguise its damage while the cover was falling off. The carpet in the room showed its age by being bunched in parts. Too expensive to have that as acceptable for a hotel stay.

2026-10-11 • via Nuitee
D
Douglas • couple • gb
9
2026-10-11 • via Nuitee
J
Juan José • couple • es
1
No recomendable
Pros:

Nuestra experiencia ha sido muy negativa, durante dos días no limpiaron la habitación y la respuesta del staff tan solo fue “disculpad”.

Cons:

El servicio de habitaciones directamente hizo caso omiso a la solicitud de limpieza, incluso con el cartel en la puerta.

2026-10-11 • via Nuitee
P
patrick • solo_traveller • ie
9
2026-10-09 • via Nuitee