Holiday Inn Conference Centre Edmonton South by IHG

Hotels
Westmont Hospitality Canada
7.4 (635 reviews)
4485 Gateway Boulevard Northwest , Edmonton , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good maintenance
Comfortable rooms
Cons:
Cleanliness issues
Disappointing breakfast
Noise from trains

Categories

Cleanliness
6.73
Several reviews indicated issues with cleanliness, particularly in the bathrooms.
Service
8.2
Staff were generally described as friendly and helpful.
Location
7.24
Location described as convenient but not very walkable and close to amenities.
Room Quality
7.69
Rooms were reported as comfortable and clean, though some issues with specific amenities.
Amenities
6.72
Limited amenities noted, including some disappointments regarding breakfast and facilities.
Value for Money
7.68
Some concerns about additional fees impacting overall perceived value.
Food and Beverage
6.73
Mixed reviews about food quality, especially breakfast options.
Overall Experience
8.2
Despite some issues, there were positive experiences reported, leading to a generally favorable view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:12

Property Description

Luxurious Amenities

Featuring an indoor saltwater pool and hot tub, the Holiday Inn Conference Centre Edmonton South offers a relaxing stay just a short drive from West Edmonton Mall. Enjoy the comfort of air-conditioned rooms with a flat-screen TV, mini refrigerator, and coffee machine.

Delicious Dining Options

Savor a meal at one of the two on-site restaurants, including Fionn MacCool's Irish pub and ABC Country Restaurant.

Convenient Location

Explore nearby attractions like Whyte Avenue and the University of Alberta, all within a few kilometers from the hotel. With free WiFi, a business center, and a fitness center, this hotel caters to both leisure and business travelers. Book now for a memorable stay at Holiday Inn Conference Centre Edmonton South.

Important information:

Interconnecting or pet-friendly rooms are available upon request. Additional charges may apply. Please contact the hotel for more information, using the contact details found on the booking confirmation.

Pool is not operationalGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 635 reviews
Cleanliness: 6.73
Service: 8.2
Location: 7.24
Room Quality: 7.69
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 6.73
Overall Experience: 8.2
H
Hee J solo_traveller ca
8
2026-04-08 via Nuitee
M
Mendez couple ca
9
It was very good, except we didn’t got our room clean for the second night.
Pros:

Location, amenities.

Cons:

Parking

2026-04-04 via Nuitee
M
Marilyn solo_traveller ca
8
Pros:

The location is perfect & i love my room that facing the highway. I was in room 424 i did not take any photos.

I would suggest:
Chambermaid should change towels that are dirty, they just left the dirty ones that i i set aside & they did not give me clean one.

Cons:

Some guest are too noisy middle of the night.

2026-04-04 via Nuitee
J
Joyes family_with_children ca
9
It was perfect for what we needed
Pros:

On site Rickie’s

Cons:

Does not include breakfast, but I can always eat so I don’t blame the hotel.

2026-04-02 via Nuitee
S
Stephanie couple ca
4
I'll stay elsewhere next time due to really really rude front desk staff
Pros:

The quiet.

Cons:

Front desk staff was extremely rude. His attitude and the way he spoke with guests should have gotten him fired. Terrible interaction.

2026-03-31 via Nuitee
K
Kevin couple ca
7
Cons:

I didn’t like the serious lack of parking. Drove around half an hour till a spot opened up at 10:30pm

2026-03-27 via Nuitee
G
Gary family_with_children ca
10
2026-03-25 via Nuitee
J
Judy couple ca
9
2026-03-24 via Nuitee
E
Evelyn couple ca
6
Pros:

staff pleasant and helpful

Cons:

carpets in bedroom,...bad colour and looked and felt very grubby
should be replaced with hard surface

breakfast looked very good but sadly not edible due to kind of oil used for frying...food tasted rancid like it was fried in coconut oil.

2026-03-24 via Nuitee
M
Madison extended_group ca
1
2026-03-24 via Nuitee
J
Josee family_with_children ca
7
2026-03-23 via Nuitee
S
Sherjeel solo_traveller ca
10
2026-03-21 via Nuitee
K
Kostiantyn family_with_children ca
9
2026-03-19 via Nuitee
K
Kevin couple ca
1
Terrible
Pros:

N/A

Cons:

N/A

2026-03-17 via Nuitee
D
Doyon solo_traveller ca
8
2026-03-14 via Nuitee
M
Marie Germaine couple ca
10
I’ll be back!!
Pros:

The staff was pleasant and courteous. They gave me special treatment since it was my birthday. Very impressed!

Cons:

Nothing

2026-03-14 via Nuitee
J
JEFFERSON family_with_children ph
8
2026-03-14 via Nuitee
W
Wayne solo_traveller ca
8
2026-03-14 via Nuitee
S
Samantha couple ca
10
2026-03-08 via Nuitee
K
Kimberly family_with_children ca
8
2026-03-02 via Nuitee