The Oberoi Beach Resort, Mauritius

One of the best hotels. All round

The level of care was excellent. They truly treat you like you’re in paradise. Every wish of mine and my wife was fulfilled with a smile on their faces. I can’t say good enough things about this resort. A must destination for couples and families!

I stayed at The Oberoi, Mauritius recently, and while the housekeeping was excellent, several issues affected my overall experience.

Before my arrival, I had clearly communicated my preferred title as “Ms” during pre-arrival correspondence. Despite this, I was addressed as “Mrs” upon check-in and in printed materials. More disappointing still, my name was also misspelled on the welcome letter.

Shortly after arrival, I received a welcome email from the General Manager asking about my stay. I appreciated the gesture and responded the next day, politely raising these issues. Unfortunately, I never received a reply-neither during my stay nor in the weeks after I had checked out.

While many staff members were warm and professional, there were moments of indifference. On several occasions, we said “thank you” and received no response, which was surprising and disappointing.

Additionally, I found a hair in one of my dishes, which was both unpleasant and unacceptable at a hotel of this standard.

I also noticed that several cotton bud packages in the bathroom contained brownish stains or residue on the buds.

The resort is beautiful and has great potential, but the lack of follow-through, attention to detail, and basic courtesy left me underwhelmed by what should have been a seamless luxury experience.

Stunning in every way.

Ett helt underbart ställe. Allt var perfekt och detta är det bästa ställe jag nånsin bott på! Och jag har rest en hel del.
Men billigt är det ju inte.

Das Hotel ist wunderschön. Eine Traumreise :-)
Personal sehr hilfsbereit. Gehen auf viele Wünsche ein. Sehr motiviert.

Attentive and sincere staff (special thanks to Amanda and Aditya), excellent dining (recommend to take the half-board option when booking) set in a beautiful resort with a large range of facilities and activities to enjoy during our stay. We hope to return again soon!

Perfect romantic beach vacation. Hotel could not have been more accommodating with early check in and late checkout, and our villa with private pool was divine. Every tiny thing is thought of, from bug spray in the rooms to free snorkel hire from the water sports desk so we could swim straight out from the beach. Not cheap but worth every penny

I cannot speak highly enough of this hotel. I’d go back in a heartbeat. We went for our baby moon and unfortunately I ended up with an upset stomach from some food outside the hotel. I’m 7 months pregnant so they sent a doctor, arranged for me to be seen by a hospital and then later arranged a private scan for me to check the baby. During this time, they also sent broths to the room, kept us constantly stocked up on water and nearly every member of staff we encountered asked how I was feeling every day. They went above and beyond to make sure I was comfortable during what could have been a really difficult time (being away and ill pregnant is pretty tough). They even left flowers in our room and a get well card.

Not just this though, the service was simply impeccable. I’m vegan and my husband is vegetarian. I also have a suffer dairy allergy. Everyone was aware. Every morning I was offered a wonderful new option for breakfast- vegan pancakes, crepes, tofu scramble. And they would adjust anything needed or get the chef to create something. Absolutely nothing was too much trouble.

I cannot rave about this place enough. It has set the standard and I fear no where else will ever match up. We will definitely be going back.

Also, a special thank you to Natacha who (along with the other staff) made this the best experience even during sickness!

The service is second to none. Great food and facilities.

Asvertised as a five star, but it certainly is not 5 star. Grass verges snd general condition of gardens and foot paths are terrible.

Relaxing and beautiful

Airport transfer service was convenient. Dinner was very delicious.

We had an extremely wonderful experience. The amenities were spectacular. The resort staff went above and beyond to make us feel at home. All the family members are going back with wonderful memories. We will visit the Oberoi Mauritius again. Next time, with more family members, as it's a place that would be greatly enjoyed with larger groups as well.

Awesome stay

It was excellent from start to finish. The attention to detail was second to none and we have stayed in quite a few high end resort hotels. I was ill when we arrived and they took good care of me and it was an ideal place to rest and restore.

Harry the chef looked after our dietary requirements and prepared bespoke menus for is each day. If we didn’t make it breakfast they would arrange a later breakfast for us.

The spa was fabulous and the choice of massages is vast.

Our stay at the Oberoi was amazing in every aspect. The room was incredible. Service was the best of any hotel I’ve ever visited. In particular, Jeremy on the beach was a legend. Fantastic water sport options. The snorkelling was some of the best we’ve ever done anywhere. Best of all, the food was divine, including outstanding local options.

Absolutely beautiful, serene and outstanding customer service.
Will certainly return to this hotel and island.

Very relaxing after a jungle trek in Madagascar.

Fantastic