Park Royal Beach Cancun - All Inclusive

Very family orientated resort- kids and adult activities. La Isla mall across the street- Juan Carlos was helpful with anything we needed.

My friends and I had a blast! Staff was amazing and made the experience all the better! Javier in the lobby bar was awesome and mixed great drinks and had great conversations!

This was my first all inclusive and found plenty of good food and drink options for lunch and dinner daily. Italian was very popular but definitely worth the hype so get there early to get a reservation as it’s definitely worth it! El Pescador was also very good and had a lot of fish options, pizza was also fantastic!

Location was awesome too and has a huge beach and plenty of lounge chairs under umbrellas. Rooftop bar had to be one of my favorite spots to watch the sunset on the entire property.

Room for us was large and spacious with a nice living room and bar area which we hung out at before heading to dinner! We stayed in two rooms during the trip and our first night in the main building was much smaller before our full group arrived.

For a quick trip with a few friends, this was the place to be!

Had amazing time here. Feel so welcome and safe. Kids club was kids friendly but my daughter don’t speak or understand Spanish, so she had had time commuting. Would be great if some staff speak a little English.

Waitress Pablo, he was great in his Job, every dinner in the Italian Restaurant the attention of every single detail was perfect.

Tour guide didn't show up on time 5 days late

We miss so many days whit my girls waste because of sunwing didn't show up when They were supposed to but some one From the hotel, she helped us her Service was excellent, thank you, Janet.

Everything was beautiful and clean great service from all the staff who are all so friendly Felix in the veranda was very attentive and a great server

Been a long time since we were here last resort is nice great location but the buffet is lacking, really seams the whole place is understaffed. Bars didn't open until 11 anywhere so no drinks until then, with no table service unless your on the beach pool side you needed to go to the bar and wait in line. Food has also slipped some not quite how I remember it being and drinks seamed watered down not that I drink that much but never really even seamed to get a buzz even drinking the beer except for the cans from the room

Our waiter Didier was great and treated us very well! He was very attentive and got us everything we asked for very promptly!

Hotel was great! We got the all inclusive package. It was fantastic! Food and drinks were great! Frida was our favorite of the three restaurants. Service was very friendly. Would definitely return!

We attended the members dinner and wow!! It was the best meal of the 2 weeks we have been here. Danny was an excellent waiter and the cook, Javier, made the best Salmon. (And I don’t like salmon!)

Antonio at andiamo was friggin fantastic. He was an awesome waiter and his server is fantastic. food was plentiful and great

Catered mostly to locals, and it's more intimate vs a larger resort. Loved the privacy and being able to "disappear" for a few days.

Overall excellent and wonderful experience on my first trip. Love the culture and people. Many more sites to see.

Very good service, fast and perfect portions, enough not to get you filled with the starters but you can make it through the dessert.
Definitely very good and would highly recommend.
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Had problems with the room. A leaky toilet and a nonfunctioning safe these problems were taken care of thanks to the attention of Carlos concierge. He was very attentive and was quick to see our problems were solved.
The buffet restaurant servers were very attentive especially Gabriel and Felix.

Andiamo restaurant was amazing, the experience, the attention; our server Antonio absolutelly incredible and gave us excelent suggestions

Alexander was a great bartender. Excellent service. He likes to satisfying the guest at the hotel. Prepare good drinks

we had horrible experience with rooms, we had to change rooms several times because of water leaking. We had no Rep. to help us around or we had question to ask. We always was sending from one desk to another . We had the worst experience.

We arrived early at El Pescador restaurant and got the same great experience throughout the whole dinner. We met incredible staff (Erick, Eduardo, Roberto, Nahum) - super respectful, helpful and always with a smile.