Best Western Hotel Esplanade

Hotels
•
Sure Hotel by Best Western
7.7 (1487 reviews)
Domkyrkoesplanaden 2 , Västerås , se

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Issues with room cleanliness
Lack of certain amenities
Construction noise

Categories

Cleanliness
6.95
Some feedback indicating issues with cleanliness, particularly related to the temperature and lack of amenities.
Service
8.45
Multiple mentions of friendly and helpful staff, providing a positive experience.
Location
8.45
Consistent praise for the central location near attractions.
Room Quality
6.95
Mixed reviews on room comfort, with some updates needed.
Amenities
7.95
The breakfast options were well received, though some amenities were noted as lacking.
Value for Money
7.45
Generally considered good value, but some comments indicate that expectations were not fully met.
Food and Beverage
7.95
Breakfast received several positive remarks but also some suggestions for improvement.
Overall Experience
7.45
Overall satisfaction with the stay, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:45

Property Description

Modern Amenities
Enjoy free Wi-Fi and sauna access at our hotel. All rooms are equipped with flat-screen TVs for your entertainment needs.

Comfortable Accommodations
Relax in guest rooms featuring private bathrooms with showers, work desks, and parquet floors. Some rooms even have a seating area and kitchenette.

Relaxation Facilities
Indulge in our relaxation area with steam sauna and Finnish sauna. Unwind after a long day of exploring Västerås.

For a convenient stay near Västerås Central Station and local attractions, book your room at Sure Hotel Studio by Best Western Esplanade today.

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SEK 125 per day.

Location

Guest Reviews

7.7
Based on 1487 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
A
Anders • family_with_children • se
8
2026-06-13 • via Nuitee
F
Florian • couple • fr
8
2026-06-12 • via Nuitee
R
Rose-marie • solo_traveller • se
8
Pros:

Fint, mysigt rum i fina färger. Rymligt med bord, stolar och kylskåp. Sköna sängar. Bra frukost i trevligt frukostrum. Vi kunde lämna våra väskor efter utcheckning på ett systerhotell över dagen.

Cons:

Det är tråkigt och anonymt med självincheckning. Jag vill gärna mötas av en människa i receptionen. Hon som var där en stund nästa morgon var dock trevlig och hjälpsam.

2026-06-12 • via Nuitee
M
Marie • solo_traveller • pt
9
Pros:

Personalen.

Cons:

Belysningen i rummet gick inte att släcka första natten. Det åtgärdades dock nästa dag efter att vi talade om problemet för personalen.

2026-06-12 • via Nuitee
E
Emmanuel Grolleau • solo_traveller • fr
9
2026-06-11 • via Nuitee
F
Fatima • solo_traveller • se
8
2026-06-11 • via Nuitee
F
Flores Escobar • solo_traveller • se
9
Pros:

El desayuno!

Cons:

Todo estaba bien

2026-06-08 • via Nuitee
E
esad • solo_traveller • se
8
Pros:

Inga konstigheter alls,dunder

Cons:

Allt va toppen

2026-06-08 • via Nuitee
J
Johanna • family_with_children • se
8
Prisvärt med god frukost
Pros:

Bra läge. Bra pris. Enkelt men snyggt. Fyllde helt klart sitt syfte: övernattning och god frukost.

Cons:

Det enda som drar ned betyget var att det inte fanns något rum att lämna väskorna i, samt att personal inte var på plats hela tiden.

2026-06-07 • via Nuitee
G
Göran • couple • se
8
2026-06-07 • via Nuitee
R
Riitta • family_with_children • fi
8
2026-06-06 • via Nuitee
N
Nicwol • solo_traveller • de
7
Pros:

Gute Lage

Cons:

-

2026-06-06 • via Nuitee
W
Wael • couple • jo
8
2026-06-06 • via Nuitee
T
Tuula • solo_traveller • se
7
Helt okej, centralt, prisvärt.
Pros:

Centralt.

Cons:

Jag behövde gå till ett annat hotell för bagageförvaring.

2026-06-05 • via Nuitee
Åsa • couple • se
8
Pros:

Personalen

2026-06-01 • via Nuitee
J
Jessica • solo_traveller • se
9
Pros:

Enkelt, prisvärt, bra frukost, skön säng

2026-05-31 • via Nuitee
D
Daniel • couple • ch
5
Hat unseren Ansprüchen als Übernachtungsgelegenheit auf der Durchreise vollkommen gereicht.
Pros:

Unkomplizierte Buchung, freundliches Personal, gute Lage, günstig.

Cons:

Die Fenster liessen sich nicht öffnen, dadurch war es sehr stickig und warm. Eventuell war dies aber der Renovation der Aussenfassade geschuldet, dass man aus Sicherheitsgründen die Fenstergriffe entfernt hat?

2026-05-31 • via Nuitee
Åsa • solo_traveller • se
10
2026-05-31 • via Nuitee
K
Karin • couple • se
8
2026-05-31 • via Nuitee
H
Hans • solo_traveller • se
7
Cons:

Fanns ingen personal på dagtid i reception , gamla möbler i entren, annars ok

2026-05-31 • via Nuitee