Best Western Hotel Esplanade

Hotels
•
Sure Hotel by Best Western
7.7 (1447 reviews)
Domkyrkoesplanaden 2 , Västerås , se

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Sauna
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Issues with room cleanliness
Lack of certain amenities
Construction noise

Categories

Cleanliness
6.95
Some feedback indicating issues with cleanliness, particularly related to the temperature and lack of amenities.
Service
8.45
Multiple mentions of friendly and helpful staff, providing a positive experience.
Location
8.45
Consistent praise for the central location near attractions.
Room Quality
6.95
Mixed reviews on room comfort, with some updates needed.
Amenities
7.95
The breakfast options were well received, though some amenities were noted as lacking.
Value for Money
7.45
Generally considered good value, but some comments indicate that expectations were not fully met.
Food and Beverage
7.95
Breakfast received several positive remarks but also some suggestions for improvement.
Overall Experience
7.45
Overall satisfaction with the stay, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:45

Property Description

Modern Amenities
Enjoy free Wi-Fi and sauna access at our hotel. All rooms are equipped with flat-screen TVs for your entertainment needs.

Comfortable Accommodations
Relax in guest rooms featuring private bathrooms with showers, work desks, and parquet floors. Some rooms even have a seating area and kitchenette.

Relaxation Facilities
Indulge in our relaxation area with steam sauna and Finnish sauna. Unwind after a long day of exploring Västerås.

For a convenient stay near Västerås Central Station and local attractions, book your room at Sure Hotel Studio by Best Western Esplanade today.

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SEK 125 per day.

Location

Guest Reviews

7.7
Based on 1447 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
A
Anne • couple • se
8
Pros:

Bra läge, trevlig personal

2026-05-23 • via Nuitee
E
Eleonor • solo_traveller • se
10
2026-05-23 • via Nuitee
N
Nilsson • solo_traveller • se
10
2026-05-22 • via Nuitee
A
Astrid kvist • solo_traveller • se
9
2026-05-20 • via Nuitee
R
RESTYNOT • solo_traveller • se
7
2026-05-19 • via Nuitee
F
Fridedal • solo_traveller • se
9
Pros:

Receptionistens bemötande. Sängen. Läget.

Cons:

Allt var bra.

2026-05-18 • via Nuitee
S
shafi • family_with_children • gb
7
2026-05-18 • via Nuitee
L
Larisa • family_with_children • se
10
2026-05-18 • via Nuitee
M
Morgan • solo_traveller • se
8
2026-05-17 • via Nuitee
B
Beatrice • family_with_children • se
7
Helt okej.
Pros:

Det fanns det mesta på rummet så som vattenkokare, kylskåp och kaffe. Frukosten var okej, dvs det var inget extra men tillräckligt ändå. Personalen var väldigt tillmötesgående.

Cons:

Rummen skulle behöva en uppdatering, renovering till det lite modernare skulle inte skada.

2026-05-16 • via Nuitee
T
Therese • family_with_children • se
9
Trevlig personal och välstädat
Pros:

Centralt och mysigt Hotel. Hade det man behövde för en natt. Finns inget att klaga på.

Cons:

Finns inget att klaga på.

2026-05-16 • via Nuitee
S
Samuel • family_with_children • se
6
2026-05-13 • via Nuitee
G
Glenn • solo_traveller • se
10
2026-05-13 • via Nuitee
E
Eva • solo_traveller • se
9
Pros:

Mycket bra frukost

2026-05-10 • via Nuitee
T
Thea • solo_traveller • se
8
Pros:

Frukost var bra. O bra läge lugnt.

2026-05-10 • via Nuitee
B
becktona • solo_traveller • se
6
Pros:

Läget

Cons:

Varmt rum, dålig vent, ac(?).
Sen gick brandlarm 05

2026-05-10 • via Nuitee
R
Raquel • solo_traveller • se
3
Besviken
Pros:

Bra läget och frukost va bra

Cons:

Jätte dålig städat, stopp i handfatet, luktade avlopp i rummet

2026-05-10 • via Nuitee
J
Jakobsson • solo_traveller • se
5
Pros:

Trevligt litet hotell

Cons:

Vi hade stopp i handfatet vilket gjorde allt mer komplicerat eftersom vi hade ett barn som äter välling.

2026-05-10 • via Nuitee
E
Eva • couple • se
8
2026-05-10 • via Nuitee
Y
Youssef • family_with_children • se
10
2026-05-09 • via Nuitee