Best Western Hotel Esplanade

Hotels
•
Sure Hotel by Best Western
7.7 (1374 reviews)
Domkyrkoesplanaden 2 , Västerås , se

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Sauna
Non-smoking throughout
Shared lounge/TV area
Allergy-free room
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Issues with room cleanliness
Lack of certain amenities
Construction noise

Categories

Cleanliness
6.95
Some feedback indicating issues with cleanliness, particularly related to the temperature and lack of amenities.
Service
8.45
Multiple mentions of friendly and helpful staff, providing a positive experience.
Location
8.45
Consistent praise for the central location near attractions.
Room Quality
6.95
Mixed reviews on room comfort, with some updates needed.
Amenities
7.95
The breakfast options were well received, though some amenities were noted as lacking.
Value for Money
7.45
Generally considered good value, but some comments indicate that expectations were not fully met.
Food and Beverage
7.95
Breakfast received several positive remarks but also some suggestions for improvement.
Overall Experience
7.45
Overall satisfaction with the stay, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:45

Property Description

Modern Amenities
Enjoy free Wi-Fi and sauna access at our hotel. All rooms are equipped with flat-screen TVs for your entertainment needs.

Comfortable Accommodations
Relax in guest rooms featuring private bathrooms with showers, work desks, and parquet floors. Some rooms even have a seating area and kitchenette.

Relaxation Facilities
Indulge in our relaxation area with steam sauna and Finnish sauna. Unwind after a long day of exploring Västerås.

For a convenient stay near Västerås Central Station and local attractions, book your room at Sure Hotel Studio by Best Western Esplanade today.

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SEK 125 per day.

Location

Guest Reviews

7.7
Based on 1374 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
B
Bernt • couple • se
7
2026-02-12 • via Nuitee
F
Fronia • solo_traveller • se
2
2026-02-11 • via Nuitee
J
Janakieski • family_with_children • se
10
Jättebra hotell
Pros:

Bra atmosfär, trevlig kundbemötande, god frukost, nära till centrum.

Cons:

Går inte att göra nåt åt men kanske fixa garget när man kommer ner. Lite sportigare bil och du skrapar hela fronten kanske fastnar t.o.m, annars var vi supernöjda.

2026-02-10 • via Nuitee
S
Sofia • extended_group • se
8
2026-02-08 • via Nuitee
K
Kristin • solo_traveller • se
9
2026-01-29 • via Nuitee
N
Naima • family_with_children • se
10
2026-01-28 • via Nuitee
L
L.Hedqvist Montage AB • couple • se
10
2026-01-26 • via Nuitee
M
Maria • family_with_children • se
8
Trevligt och prisvärt.
Pros:

Prisvärt, lugnt, enkelt, trevligt

Cons:

Fjärrkontrollen till tvn funkade inte.

2026-01-26 • via Nuitee
M
Meybeline • solo_traveller • se
10
2026-01-25 • via Nuitee
R
Robin • extended_group • se
8
2026-01-25 • via Nuitee
P
peter • solo_traveller • se
5
Pros:

Läget

Cons:

Dåligt frukostutbud, tråkig standard

2026-01-25 • via Nuitee
M
Maximo • solo_traveller • se
10
2026-01-24 • via Nuitee
K
Krishnan • solo_traveller • no
5
2026-01-24 • via Nuitee
C
Claudia • family_with_children • se
6
Pros:

Trevligt bemötande i receptionen. Helt ok frukost.

Cons:

Sängarna var lite obekväma. Tyvärr var det ett gäng ungdomar på hotellet samtidigt som levde om väldigt mycket. Ansvariga vuxna var ute på konsert eller dylikt. Efter att vi hade sagt till tre gånger, så lugnade de sig till slut vid ca kl. 01.00 på natten.

2026-01-22 • via Nuitee
M
Mikael • solo_traveller • se
8
2026-01-20 • via Nuitee
H
Hans • couple • se
9
Pros:

Frukosten har bra. Städpersonalen var helt fantastiska. Hjälpte oss vid sjukdomsfall.

2026-01-20 • via Nuitee
H
Henrik • couple • se
5
Det var ok
Pros:

Vi kom ner klockan 10:30 då var nästan hela frukosten bortplockad men en snäll tjej i personalen läste det till oss med ett stort leende.

Cons:

Det var på tok för varmt i rummet.

2026-01-20 • via Nuitee
M
maarit • family_with_children • se
5
Pros:

hade förväntat mig mer variation på maten saknade prinskorv och köttbullar mer utbud till barn

personen i receptionen var mycket trevlig tillmötesgående har hamnat rätt i yrkesvalet högsta betyg

Cons:

rummen var varma

2026-01-19 • via Nuitee
A
Astrid • extended_group • se
8
Pros:

Nära till hamnen och centrum. Mysig lite stad. Gjorde ett besök till Anundshög utanför staden, väl värt ett besök.
Parkering som hörde till hotellet.

2026-01-19 • via Nuitee
M
Melvis • family_with_children • gb
7
My stay was good but I think the bathrooms need some air fresheners due to the smell in bathrooms
Pros:

The fact that the location is in town

Cons:

Same things for breakfast daily

2026-01-19 • via Nuitee