Best Western Hotel Esplanade

Hotels
•
Sure Hotel by Best Western
7.7 (1423 reviews)
Domkyrkoesplanaden 2 , Västerås , se

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Sauna
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Issues with room cleanliness
Lack of certain amenities
Construction noise

Categories

Cleanliness
6.95
Some feedback indicating issues with cleanliness, particularly related to the temperature and lack of amenities.
Service
8.45
Multiple mentions of friendly and helpful staff, providing a positive experience.
Location
8.45
Consistent praise for the central location near attractions.
Room Quality
6.95
Mixed reviews on room comfort, with some updates needed.
Amenities
7.95
The breakfast options were well received, though some amenities were noted as lacking.
Value for Money
7.45
Generally considered good value, but some comments indicate that expectations were not fully met.
Food and Beverage
7.95
Breakfast received several positive remarks but also some suggestions for improvement.
Overall Experience
7.45
Overall satisfaction with the stay, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:45

Property Description

Modern Amenities
Enjoy free Wi-Fi and sauna access at our hotel. All rooms are equipped with flat-screen TVs for your entertainment needs.

Comfortable Accommodations
Relax in guest rooms featuring private bathrooms with showers, work desks, and parquet floors. Some rooms even have a seating area and kitchenette.

Relaxation Facilities
Indulge in our relaxation area with steam sauna and Finnish sauna. Unwind after a long day of exploring Västerås.

For a convenient stay near Västerås Central Station and local attractions, book your room at Sure Hotel Studio by Best Western Esplanade today.

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SEK 125 per day.

Location

Guest Reviews

7.7
Based on 1423 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 7.45
M
Martín • solo_traveller • cl
10
2026-05-02 • via Nuitee
P
Pouneh • solo_traveller • se
5
2026-04-28 • via Nuitee
G
g .s • solo_traveller • se
7
Pros:

Personalen i receptionen var mycket trevliga o hjälpsamma

Cons:

Vet ej

2026-04-27 • via Nuitee
Y
Yama • solo_traveller • se
8
2026-04-26 • via Nuitee
B
Bert • solo_traveller • se
10
Hotellet ligger perfekt med nära läge till alla butiker och även nära läge till Gamla stan med sina fina gamla hus. Jag
Pros:

Mycket kärt rum med små snedtak och glasrutor uppåt och utåt.

Cons:

Trevlig glad personal som var väldigt hjälpsamma.

2026-04-26 • via Nuitee
P
Paul • family_with_children • se
8
great location and good value
Pros:

good choice of your normal continental breakfast, also hot food bacon, scrambled eggs. and bonus point for having a gluten free section , but no separate toaster as is usually the case with hotels that provide gluten free station.
theres a play ground right across the road from the hotel. wifi is good no issues.great location

Cons:

parking is a joke 170 kr for 24hrs

2026-04-23 • via Nuitee
A
Abraham • family_with_children • se
9
Väldigt bra
Pros:

Trevliga och bra service, fina och rent rummet. Väldigt bra förbereda frukost. Vi är nöjda. Tack jättemycket.

Cons:

Om man bokar nära varandra rummet, det blir bra att ni ska göra det. Tack för hjälpen.

2026-04-19 • via Nuitee
K
Kristin Andresen • solo_traveller • se
10
2026-04-18 • via Nuitee
K
Kristin Andresen • solo_traveller • se
10
2026-04-18 • via Nuitee
W
Westberg • solo_traveller • se
7
Västerås
Pros:

Sköna sängar,gillade kudden inte hotellplatta som dom brukar vara👍 bra frukost, inget överflöd utan fullt tillräckligt

2026-04-17 • via Nuitee
J
Juan Pablo • solo_traveller • es
10
2026-04-17 • via Nuitee
P
Per • couple • se
6
2026-04-17 • via Nuitee
M
Maxim • couple • se
9
2026-04-13 • via Nuitee
• solo_traveller • se
8
2026-04-13 • via Nuitee
B
Beatrice • solo_traveller • se
8
2026-04-12 • via Nuitee
K
K • couple • se
8
Pros:

Lekker ontbijt. Vriendelijke personeel. Voor de deur parkeren.

Cons:

Te warm op de kamer. Kussen niet zo fijn. s' Nachts herrie op straat.

2026-04-07 • via Nuitee
F
Frida • solo_traveller • se
7
2026-03-30 • via Nuitee
T
Tiho • family_with_children • se
8
2026-03-29 • via Nuitee
N
Nilsson • family_with_children • se
9
2026-03-29 • via Nuitee
B
Bernhard • solo_traveller • se
9
2026-03-26 • via Nuitee