Best Western Plus Coastline Inn

Hotels
Best Western Plus
8.6 (714 reviews)
503 Nutt Street , Wilmington , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Good breakfast options
Cons:
Cleanliness issues
Unexpected parking fees
Room quality concerns

Categories

Cleanliness
6.73
Several mentions of uncleanliness, including moldy linens and old smells.
Service
9.7
Staff received positive feedback for being kind and helpful.
Location
9.74
Frequent praise for the location being perfect and beautiful.
Room Quality
8.19
Mixed sentiments; some rooms had issues, like mold and poor drainage.
Amenities
7.72
Amenities like parking and breakfast had mixed reviews; some were positive while others noted missing features.
Value for Money
8.68
Considered good value by some, but a parking fee was unexpected.
Food and Beverage
8.73
Breakfast options were generally appreciated, though some comments on basics.
Overall Experience
9.3
Overall, experiences were varied but included many positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:29

Property Description

Riverfront Location
Nestled in historic Wilmington, North Carolina, the Best Western Plus Coastline Inn offers stunning river views and a pier for guests to enjoy.

Modern Amenities
Each room is equipped with a flat-screen TV, free WiFi, and coffee-making facilities. Guests can also take advantage of the fitness centre and daily hot breakfast.

Convenience at Your Fingertips
With a 24-hour front desk, meeting facilities, and dry cleaning services, the hotel ensures a hassle-free stay. Plus, it's just a short drive from Wilmington International Airport and USS North Carolina Battleship Memorial Park.

Experience comfort and convenience at Best Western Plus Coastline Inn. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ILM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 714 reviews
Cleanliness: 6.73
Service: 9.7
Location: 9.74
Room Quality: 8.19
Amenities: 7.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.3
S
Scott solo_traveller us
8
Pros:

Location was great

2026-04-17 via Nuitee
J
James solo_traveller us
3
I left the hotel and booked two more nights with courtyard by Marriott which was exceptional
Pros:

I liked how the room overlooked the river

Cons:

The rates were way too high, and the rooms were less than I expected. The air conditioner didn’t work, there was no microwave oven, there was no comfortable chair except for a desk chair. Definitely not worth the money and I definitely would not stay there again.

2026-04-15 via Nuitee
J
Jeanine family_with_children us
10
Pros:

Staff was great room was clean and comfy

Cons:

Eggs were awful need a product

2026-04-15 via Nuitee
couple us
10
2026-04-13 via Nuitee
I
Ingeborg couple de
7
Pros:

Frühstück war in Ordnung
Lage war prima

2026-04-09 via Nuitee
B
Bowen couple us
9
2026-04-09 via Nuitee
S
Samantha family_with_children us
10
2026-04-07 via Nuitee
K
Keith couple us
10
A+
Pros:

Great place, I’ve stayed here probably a dozen times while my daughter has been at UNCW. Now she’s graduating and I’ll continue staying here whenever I’m in Wilmy.

2026-04-07 via Nuitee
M
maria luisa family_with_children es
10
Pros:

La ubicación cercana al distrito histórico y la salida directa al embarcadero.
La habitación con vistas al río.

Cons:

El comedor para el desayuno. Muy pequeño.

2026-04-05 via Nuitee
C
Chris couple us
7
2026-04-05 via Nuitee
H
Hernández family_with_children us
7
2026-04-04 via Nuitee
E
Elizabeth family_with_children us
8
2026-04-04 via Nuitee
S
Saige couple us
5
Pros:

Views and location. Staff was very nice as well

Cons:

Room was dirty. Roach on floor, dusty, floor wasn’t swept, headboard was dirty

2026-04-03 via Nuitee
E
Erin Schwie couple us
10
Pros:

Location is amazing and the staff lovely.

2026-04-02 via Nuitee
N
Nicole family_with_children us
9
Very good!
Pros:

Great location, and quiet.
Comfortable beds, great staff! Would stay again!

Cons:

NA

2026-04-01 via Nuitee
K
kwachamacallit Solo travel New York City, New York
10
Marathoner-approved lodging in Wilmington
Pros:

I was here for the 2026 Wilmington Marathon and was looking for a place to stay near the convention center for bib pickup and to be close to the finish line. The Best Western Coastline was perfectly fine for this purpose. Also, the hotel is walkable to many restaurants, cafes, and bars. Overall, the room was comfortable enough and met my needs. The staff even prepared snack bags for marathoners for the early AM departure to the starting line, which was a welcome gesture. However, I think the room rates were much higher than normal because of the event. I would not normally consider paying as much as I did at a BW property. Also, the hotel would not give me late checkout, which meant I had to finish the race fast enough to get back to my room, shower, and pack by 11 am. Luckily I was able to do this. The alternative would have been to book a second night or find a different hotel with a later checkout. If I were a regular BW customer it’s possible they may have given me one of the limited late checkout slots. Nevertheless, I enjoyed my stay and would consider the hotel again the next time I am in town.

2026-03-28 via Tripadvisor
W
Wilfried family_with_children at
9
2026-03-28 via Nuitee
W
Wendlenr Family
2
FLEAS in the room
Pros:

The room had fleas. I have bites all over my ankles and up to my knees

2026-03-23 via Tripadvisor
C
Carmelita couple us
10
I would definitely stay at this location again.
Pros:

Great location, friendly staff, good breakfast.

Cons:

It is very minor but some non-slip strips on the tub would be great. I almost slipped when I was in the shower. A new upgraded shower head would be great too. The water pressure isn’t so great and you can’t even adjust or twist and turn it.

2026-03-23 via Nuitee
C
Carmelita solo_traveller us
10
Excellent location with the best view and wonderful staff.
Pros:

Great location with amazing view, nice room, friendly staff and good breakfast.

Cons:

None

2026-03-21 via Nuitee