Sure Hotel by Best Western Algen

Hotels
•
Sure Hotel by Best Western
7.5 (1380 reviews)
Storgatan 61 , Östersund , se

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Cons:
Rooms can be cold
Noise from neighbors

Categories

Cleanliness
7.58
Overall sentiments suggest cleanliness is generally good, with some mentions of fresh rooms.
Service
8.05
Multiple reviews highlight friendly and helpful staff, indicating good service.
Location
8.09
Many reviews mention the central location and proximity to the train station, demonstrating its advantages.
Room Quality
6.54
Some comments indicate issues with room temperatures and noise, affecting the overall quality.
Amenities
7.07
Amenities received mixed reviews, with some positive mentions of breakfast but critiques on space.
Value for Money
7.53
Several reviews emphasized that the hotel provides good value for the price.
Food and Beverage
8.08
The breakfast was frequently praised, contributing positively to this category.
Overall Experience
7.05
The overall sentiment reflects a good experience, despite some issues with temperatures and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:24

Property Description

Convenient Location and Amenities
This central yet quiet hotel is a few minutes' walk from Östersund Central Station and the main street, Rådhusgatan.

Delicious Breakfast and Comfortable Rooms
It offers free WiFi and rooms with a private bathroom and cable TV. The daily breakfast buffet includes a variety of hot and cold dishes.

Relaxation and Local Attractions
A sauna is available for relaxation. Älgen’s staff can give tips on local attractions such as the cultural history museum, Jamtli. Skiing, hiking, and fishing are popular activities in the region.

To make the most of these amenities and explore the local attractions, book your stay at Älgen Hotel today!

Important information:

Please note that the property does not accept cash payments.

Please note that the reception opening hours vary throughout the week, and therefore is not always staffed. Contact the property for further information.

After booking, you will receive check-in and payment instructions from the property via email.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OSD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for SEK 100 per person per night when using an available extra bed.
    Adults stay for SEK 200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 85 per day.

Location

Guest Reviews

7.5
Based on 1380 reviews
Cleanliness: 7.58
Service: 8.05
Location: 8.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 7.05
E
Erno • family_with_children • fi
10
2026-03-14 • via Nuitee
S
Sofia • solo_traveller • se
5
2026-03-14 • via Nuitee
B
Bengt • family_with_children • se
8
2026-03-14 • via Nuitee
G
Grace Hyeseung • couple • se
9
2026-03-14 • via Nuitee
Y
Ylva • couple • se
6
Pros:

Det var billigt och fyllde sin funktion för att sova 1 natt. Trevlig personal och frukosten var bra dock lite kallt där man åt men annars var det helt okej

Cons:

Lite trångt och litet men vi kom fram sent och skulle bara sova för att åka iväg tidigt så för dom pengarna så var det helt klart värt det

2026-03-13 • via Nuitee
C
Cornelia Heike • family_with_children • se
9
Pros:

Stadtzentrum bequem zu Fuß zu erreichen.
Frühstück top mit vielfältiger Auswahl, sehr ansprechend läst keine Wünsche offen.

2026-03-13 • via Nuitee
C
Conny • family_with_children • se
7
Pros:

Läget, personalen toppen. Frukosten var helt ok. Sängen skön.

Cons:

Saknade ett litet skrivbord/arbetsplats på rummet. Toasitsen passar inte till den toastolen.

2026-03-13 • via Nuitee
J
Julia • couple • dk
10
2026-03-13 • via Nuitee
B
Birgitta • family_with_children • se
2
2026-03-11 • via Nuitee
J
Jana • family_with_children • de
8
2026-03-10 • via Nuitee
J
Johan • couple • se
10
2026-03-10 • via Nuitee
B
Bertil hagström • solo_traveller • se
8
Superbra pris o läge med bra frukost
Pros:

Mkt bra läge vid järnvägsstationen. Superbra pris o frukosten helt perfekt och för eg gångs skull logiskt upplagd. Ska man bara sova o äta frukost (inte sitta i baren etc) är det mkt bre hotell

Cons:

Lite tråkig foajé

2026-03-08 • via Nuitee
G
Göran • couple • se
9
2026-03-07 • via Nuitee
S
Sundblad • couple • se
8
2026-03-07 • via Nuitee
E
Ek • family_with_children • se
8
2026-03-07 • via Nuitee
M
Marius B. • family_with_children • lt
8
2026-03-04 • via Nuitee
M
Micael • solo_traveller • se
3
Återkommer inte.
Pros:

Inget, klart ett hotell på deken.

Cons:

Kunde inte lösa tidig frukost åt gästerna som skulle på Pimpel-SM. Dammigt rum. Frukost som tog slut, personal som inte kommunicerade mellan sina pass.

2026-03-02 • via Nuitee
V
Viktoria • family_with_children • se
9
Pros:

Prisvärt hotell och god frukost!

2026-03-02 • via Nuitee
N
Niclas • solo_traveller • se
10
Mer än nöjd,jag återkommer.
Pros:

Väldigt trevlig och tillmötesgående personal. Bra o rejält frukost fint rum.

2026-03-01 • via Nuitee
L
Lena • family_with_children • se
6
2026-03-01 • via Nuitee