Sure Hotel by Best Western Algen

Hotels
•
Sure Hotel by Best Western
7.5 (1536 reviews)
Storgatan 61 , Östersund , se

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Family rooms
Fax/photocopying
Dry cleaning
Non-smoking throughout
Private parking
Snack bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Cons:
Rooms can be cold
Noise from neighbors

Categories

Cleanliness
7.58
Overall sentiments suggest cleanliness is generally good, with some mentions of fresh rooms.
Service
8.05
Multiple reviews highlight friendly and helpful staff, indicating good service.
Location
8.09
Many reviews mention the central location and proximity to the train station, demonstrating its advantages.
Room Quality
6.54
Some comments indicate issues with room temperatures and noise, affecting the overall quality.
Amenities
7.07
Amenities received mixed reviews, with some positive mentions of breakfast but critiques on space.
Value for Money
7.53
Several reviews emphasized that the hotel provides good value for the price.
Food and Beverage
8.08
The breakfast was frequently praised, contributing positively to this category.
Overall Experience
7.05
The overall sentiment reflects a good experience, despite some issues with temperatures and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:24

Property Description

Convenient Location and Amenities
This central yet quiet hotel is a few minutes' walk from Östersund Central Station and the main street, Rådhusgatan.

Delicious Breakfast and Comfortable Rooms
It offers free WiFi and rooms with a private bathroom and cable TV. The daily breakfast buffet includes a variety of hot and cold dishes.

Relaxation and Local Attractions
A sauna is available for relaxation. Älgen’s staff can give tips on local attractions such as the cultural history museum, Jamtli. Skiing, hiking, and fishing are popular activities in the region.

To make the most of these amenities and explore the local attractions, book your stay at Älgen Hotel today!

Important information:

Please note that the property does not accept cash payments.

Please note that the reception opening hours vary throughout the week, and therefore is not always staffed. Contact the property for further information.

After booking, you will receive check-in and payment instructions from the property via email.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OSD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for SEK 100 per person per night when using an available extra bed.
    Adults stay for SEK 200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 85 per day.

Location

Guest Reviews

7.5
Based on 1536 reviews
Cleanliness: 7.58
Service: 8.05
Location: 8.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 7.05
M
Mårten • solo_traveller • se
8
Pros:

Trevlig personal. Mysiga rum. Man får vad man betalar för. Bra frukost.

2026-07-18 • via Nuitee
R
Robert • family_with_children • se
8
Lugnt läge och svalt, bra för barnfamiljer!
Pros:

Utmärkt frukost, mycket att välja på!

2026-07-17 • via Nuitee
A
Adrian • couple • no
5
Skittent og dårlig renhold
Pros:

Beliggenheten

Cons:

Skittene rom og klisete gulv på rommet

2026-07-17 • via Nuitee
J
Jenny • solo_traveller • se
10
2026-07-16 • via Nuitee
Öivind • solo_traveller • se
6
2026-07-15 • via Nuitee
C
Christer • couple • se
4
2026-07-15 • via Nuitee
R
Roger • solo_traveller • se
8
Roger
Pros:

Rummet var litet men fint. Frukosten mycket bra. Priset var rätt. 🙂

Cons:

Kommer inte på någonting.

2026-07-15 • via Nuitee
B
Bernd • couple • de
7
2026-07-15 • via Nuitee
L
Lundsvoll • extended_group • no
8
2026-07-14 • via Nuitee
H
Helmer • couple • no
8
2026-07-14 • via Nuitee
M
Marianne • solo_traveller • se
8
2026-07-13 • via Nuitee
U
Ulf • solo_traveller • se
8
2026-07-12 • via Nuitee
H
Håkan • solo_traveller • se
8
2026-07-12 • via Nuitee
N
Nina • solo_traveller • no
5
Pros:

God beliggenhet, rolig og stille.

Cons:

Hotellet er nokså slitt.

2026-07-11 • via Nuitee
S
Solveig • solo_traveller • se
8
2026-07-11 • via Nuitee
S
Solveig • couple • de
9
2026-07-11 • via Nuitee
A
Angela • family_with_children • de
7
Cons:

Fernsehen ging massig bis gar nicht

2026-07-11 • via Nuitee
E
Elina • family_with_children • se
2
Pros:

Det positiva var läget och att det var smidigt att parkera.

Cons:

Jag har bott på många hotell och detta var definitivt det sämsta av dem. Extremt lyhört, bland annat hördes varenda steg utanför rummet, dörrar som stängdes hördes, när andra pratade längre bort i korridoren hördes det som att de var i mitt rum, tvättmaskin och torktumlare som dånade på kvällen. Det blev inte många timmars sömn denna natt. Rummet kändes inte fräscht, heltäckningsmattan var full av skräp och känslan var mer som att kliva in i någon annans rum än ett hotellrum där det förväntas vara städat och fräscht. Frukosten var en besvikelse. Borden och stolarna var smutsiga, det var väldigt urplockat på frukosten trots att det var mer än en timme kvar innan den stängde, det gick att äta frukosten men det var som vilken "hemmafrukost" som helst - inte en hotellfrukost. Vi hade inte höga förväntningar då vi endast bokade rummet för att ha någonstans att sova efter många mils bilkörning, och få i oss en stadig frukost inför ännu mer bilkörning. Det levde inte ens upp till det.

2026-07-11 • via Nuitee
S
Stefan • solo_traveller • de
6
2026-07-10 • via Nuitee
T
Torild og Eivind • family_with_children • no
10
Pros:

Utmerket personale; smilende og hjelpsomme
Koselig med fika tilgjengelig i resepsjonen
Supert med gratis parkering i bakgården

2026-07-10 • via Nuitee