Nine20 Collins Apartments by Lowkl

Hotels
8.1 (1934 reviews)
920 Collins Ave , Miami Beach , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Tour desk
Car hire
Non-smoking throughout
Shared lounge/TV area
Concierge service
Shared kitchen
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Cleanliness issues
Room temperature control

Categories

Cleanliness
7.59
Multiple mentions of cleanliness issues such as wobbly toilet, humidity, and hair on the floor.
Service
8.56
General sentiment acknowledges staff help, but with some limitations during off hours.
Location
9.1
Consistently praised for its excellent location near Ocean Drive and central Miami Beach.
Room Quality
7.05
Negative feedback regarding room temperature control and small sizes for larger groups.
Amenities
7.58
Lack of elevator and control over room air conditioning mentioned as negatives.
Value for Money
8.54
Generally perceived as good value, especially for the location.
Food and Beverage
8.19
Not directly mentioned but inferred as standard for the hotel type.
Overall Experience
8.16
Mixed feelings with strong positives in location and some discomforts in services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:41

Property Description

Luxurious Accommodations
Nine20 Collins Apartments by Lowkl offers stylish and comfortable guest rooms equipped with modern amenities including a coffee machine and private bathrooms. The elegant bed linen adds a touch of luxury to your stay.

Convenient Location
Situated in the vibrant South Beach district, our hotel is just a short distance from popular beaches like South Pointe Park Beach and Lummus Park Beach. Explore nearby attractions such as the Art Deco Historic District and Jewish Museum of Florida with ease.

Shared Facilities and Free WiFi
Enjoy the convenience of shared kitchen and lounge areas during your stay. Stay connected with complimentary WiFi available throughout the property.

Experience the perfect blend of comfort and convenience at Nine20 Collins Apartments by Lowkl. Book your stay now for an unforgettable Miami Beach getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 1934 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.05
Amenities: 7.58
Value for Money: 8.54
Food and Beverage: 8.19
Overall Experience: 8.16
H
Hemin • couple • iq
9
Excellent
Pros:

I would like to thank Luca from the reception team. He was extremely helpful and kindly arranged an early check-in for us after a long journey. He was very friendly and always ready to assist with anything we needed. The room was very clean and conveniently located close to everything.

2026-05-15 • via Nuitee
A
Anna • couple • cz
10
2026-05-14 • via Nuitee
M
Marcin • couple • pl
8
Pros:

Lokalizacja

Cons:

Głośna stara klimatyzacja

2026-05-13 • via Nuitee
T
Tatsiana • couple • pl
7
Pros:

Понравилось расположение. В 3 минутах от пляжа на 9 улице. Номер был просторный на 2 кровати. В стоимость включены лежаки, но они на 15 улице и если вы хотите ими воспользоваться нужно идти 15 минут. Полотенца для пляжа так де выдавались, но из за того что менеджер работает до 18:00 сдать вечером их не получалось.
Напротив было два хороших заведения для завтраков — рекомендую.

Cons:

Было не очень чисто, а точнее из за того что отель очень старый, все выглядело очень уставшим. Майами это пляжный отдых соответственно песок, но в номере за 4 дня никто не убирался…
Вид из окна отсутствует (упирается в окно соседнего отеля)
Отелем назвать сложно, больше апартаменты. Но в целом цена = качество

2026-05-12 • via Nuitee
T
tslil • solo_traveller • il
4
Pros:

מיקום טוב
יש מכונת כביסה ומייבש ומטבח לשימוש עצמי
הלובי עצמו משופץ

Cons:

קיבלנו חדר ממש לא משופץ, ריח לא נעים, מיטה לא נוחה.
לא היה נקי מספיק.

שירות דלפק בשעות מוגבלות שלא התאימו לנו ולכן לא יכולנו להיעזר בהם. ביקשתי שמיכה בשעה שש וחמישה בערב ומי שהיה בדלפק אמר שאין כרגע שירות ואין שמיכה והייתי צריכה לחכות ליום אחרי.. גם לא היה ניתן לקבל מגבות לחוף בבוקר כי הדלפק עדיין היה סגור.. וגם לא מנקים בכלל את החדר.

2026-05-12 • via Nuitee
戚 • couple • us
6
Pros:

Price is good

Cons:

The building is old

2026-05-09 • via Nuitee
A
Artur • couple • pl
10
2026-05-09 • via Nuitee
S
Sharoon • couple • us
8
2026-05-08 • via Nuitee
D
Domenico • couple • it
8
Pros:

Spazio in camera e posizione

Cons:

Pulizia non attentissima, nessun ascensore

2026-05-08 • via Nuitee
M
Maciej • couple • pl
3
Pros:

- super lokalizacja
- szybkie WiFi
- pokój na kod - bez klucza
- mocne ciśnienie z deszczownicy pod prysznicem (ale sam prysznic w pleśni i grzybie)

Cons:

- bez sensowny system rezerwacji - wysyłanie scam linków na WhatsApp i skanowanie paszportu. Nie da się dostać do pokoju jak się nie przejdzie tego procesu na stronie firmy trzeciej. Wygląda to wszystko jak SCAM

- bezużyteczna recepcja - siedzi tam jakieś dziwne, odrzucające i przerażone coś

- ręczniki plażowe - w teorii są, bo z reguły nie ma komu ich wydać

- bardzo słaba klimatyzacja "w oknie" - głośna, z zepsutymi przyciskami i ledwo chłodzi

- bezsensowna lampa o którą się co chwilę zahacza głową

- alarm pożarowy który uruchamia toster - ale nikt o tym nie wie, więc można spłonąć w pokoju i nikt się nie dowie

- spleśniała zasłona pod prysznicem - czarna na dole i z wykwitami na całej długości - obrzydliwe

- brak regularnego sprzątania pokoju - po 3 dniach udało nam się wynegocjować wymianę ręczników

- widok z okna na ścianę i lampę uliczną która świeci do pokoju

- brak czajnika w pokoju

- brak parkingu

- brak śniadań

2026-05-07 • via Nuitee
M
Michele • couple • fr
3
Very dirty and noisy. Terrible
Pros:

Only positive thing was the location quite central.

Cons:

I have never been in such a dirty hotel. When we checked it we found bread crumbs from the previous guests and a lot of women’s hair in the shower. Also massive quantity of dust everywhere. I immediately reported the problem to the front desk. I was told the room would be cleaned again the following day (so had to sleep in a dirty room). The following day someone supposedly cleaned the room, but the women’s hair were still in the shower and the dust on the walls. I took a mug to have a coffee only to see they were all dirty. I found this place disgusting. The room is also very noise because there is an air condoning engine outside of the window. Impossible to sleep at night for the noise. Also it is impossible to set the room temperature se it was too cold. And last but not least the shower only had cold water. I am shocked by how poor the experience was and by how they simply do not care.

2026-05-07 • via Nuitee
P
paul • couple • us
7
Great location but needs new mattress
Pros:

Great location

Cons:

Bed mattress was very uncomfortable

2026-05-07 • via Nuitee
P
Patrícia • couple • hu
6
A below-average stay overall, but affordable, with an excellent location and friendly staff.
Pros:

I arrived late, so I missed the front desk, but thanks to the 24-hour online help desk, I was able to access my room without any issues. They responded to my question almost immediately and guided me through the check-in process.
The hotel’s location is excellent; very close to Ocean Drive and the beach. In my opinion, it’s one of the best locations in Miami, especially in South Beach. The receptionist was friendly and helpful.

Cons:

The hotel and the room interiors did not match the photos. Overall, everything felt quite worn. It seems like they try to compensate for the condition of the property with decorative elements, but there are issues that would be better addressed with proper repairs.
In the bathroom, the shower wasn’t properly sealed, so a significant amount of water leaked onto the floor during use. The wooden flooring just outside the bathroom door was severely damaged; likely from ongoing water exposure. They placed a rug over it, but you could still feel large bumps underneath.
I stayed at the hotel for 10 days, and there was no room service during my stay. It’s possible that I needed to request it, but for a 10-day stay, I would have expected housekeeping to come at least 2-3 times without prompting.
The bed linen was clean, but it had noticeable stains. The carpet was very dirty; my white socks turned black just from walking on it.
The TV could not connect to the Wi-Fi, so I couldn’t use it at all.
I’m sorry to have to point these things out, because with some relatively small improvements, the overall condition of the hotel could be significantly better.

2026-05-06 • via Nuitee
Николай • couple • ua
4
Не раджу , шукайте щось краще
Pros:

З доброго тільки локація

Cons:

Перебували у цьом помешканні майже тиждень прибирання не відбулося ні одного разу , хоча на стійки регістрації вказано що це повинно відбуватися кожні 3 доби . Звукоізоляція відсутня повністю , як з вулиці так і в самому готелі . Хоча проведення вечірок заборонено в готелі , з пʼятниці на суботу до часу ночі сусіди гуляли на повну і ніхто не це ні як не реагував. Стан помешкання потребує ремонту ще років 10 тому . Не раджу !

2026-05-06 • via Nuitee
L
Leah • family_with_children • us
7
2026-05-03 • via Nuitee
L
Leire • couple • es
9
Para repetir
Pros:

Es la segunda vez que nos alojamos aquí y repetiremos

Cons:

Lo único que mejoraría sería el check in ya que lleva un rato rellenarlo y luego al llegar tuvimos que esperar de nuevo. Si fuese posible agilizarlo, sería genial

2026-05-03 • via Nuitee
P
Pablo 70 • couple • cl
10
2026-05-01 • via Nuitee
K
Karen • family_with_children • nl
6
Pros:

Top locatie. Aardig personeel. Kamer wel prima,

Cons:

Weinig faciliteiten. Verouderd gebouw, verouderde gang waar kamers aan liggen. Geen uitzicht vanuit kamer.

2026-04-30 • via Nuitee
M
maria josè • solo_traveller • it
9
Quasi Ocean drive!
Pros:

La posizione è perfetta, è a due passi dall' oceano, e a 2 minuti c'è una fermata per prendere autobus.
La stanza abbastanza grande, tutto ok

Cons:

L'aria condizionata noi l'abbiamo tenuta spente, ma se si capita in un periodo estremamente caldo, tenendo l'aria accesa c'è un rumore fortissimo.
C'era un divano, e un tavolino, ma non un armadio sarebbe stato perfetto

2026-04-30 • via Nuitee
L
Lionel • couple • fr
6
2026-04-29 • via Nuitee