Nine20 Collins Apartments by Lowkl

Hotels
8.1 (1677 reviews)
920 Collins Ave , Miami Beach , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Tour desk
Car hire
Non-smoking throughout
Shared lounge/TV area
Concierge service
Shared kitchen
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Cleanliness issues
Room temperature control

Categories

Cleanliness
7.59
Multiple mentions of cleanliness issues such as wobbly toilet, humidity, and hair on the floor.
Service
8.56
General sentiment acknowledges staff help, but with some limitations during off hours.
Location
9.1
Consistently praised for its excellent location near Ocean Drive and central Miami Beach.
Room Quality
7.05
Negative feedback regarding room temperature control and small sizes for larger groups.
Amenities
7.58
Lack of elevator and control over room air conditioning mentioned as negatives.
Value for Money
8.54
Generally perceived as good value, especially for the location.
Food and Beverage
8.19
Not directly mentioned but inferred as standard for the hotel type.
Overall Experience
8.16
Mixed feelings with strong positives in location and some discomforts in services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:41

Property Description

Luxurious Accommodations
Nine20 Collins Apartments by Lowkl offers stylish and comfortable guest rooms equipped with modern amenities including a coffee machine and private bathrooms. The elegant bed linen adds a touch of luxury to your stay.

Convenient Location
Situated in the vibrant South Beach district, our hotel is just a short distance from popular beaches like South Pointe Park Beach and Lummus Park Beach. Explore nearby attractions such as the Art Deco Historic District and Jewish Museum of Florida with ease.

Shared Facilities and Free WiFi
Enjoy the convenience of shared kitchen and lounge areas during your stay. Stay connected with complimentary WiFi available throughout the property.

Experience the perfect blend of comfort and convenience at Nine20 Collins Apartments by Lowkl. Book your stay now for an unforgettable Miami Beach getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 1677 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.05
Amenities: 7.58
Value for Money: 8.54
Food and Beverage: 8.19
Overall Experience: 8.16
P
Paulina couple pl
7
Stosunek ceny adekwatny do jakości. Lokalizacja super, sam hotel tylko do spania.
Pros:

Największym autem lokalizacja, blisko Ocean Drive, liczne sklepy i kawiarnie, blisko przystanek autobusowy. Obsługa dostępna w konkretnych godzinach, później kontakt mailowy, ale na szczęście szybko odpisują. Brak depozytu na plus.

Cons:

Względnie czysto, pokoje na pewno do odświeżenia, ciekło z sufitu, kiedy ktoś brał prysznic, ale wymieniono nam pokój.

2026-02-13 via Nuitee
M
Maria couple fi
8
Pros:

Uskomattoman hiljaista huoneessa, ei edes kuulunut naapureiden ääniä! Mahtava sijainti. Huoneesta löytyi kaikki tarvittava.

Cons:

Ilmastointi piti kovaa ääntä.

2026-02-13 via Nuitee
A
Artur extended_group pl
10
Coś najlepszego na świecie
Pros:

Super blisko plaży i czysto bardzo

Cons:

Nic

2026-02-13 via Nuitee
A
andrea couple it
10
Posizione ottima a due passi da ocean drive, camere accoglienti e spaziose
Pros:

Posizione ottima

Cons:

Nulla

2026-02-13 via Nuitee
D
david couple gb
3
Disappointing and frustrating.
Pros:

Location was good and the room was mostly quiet.

Cons:

The staff and booking process were terrible. We got confusing emails and text messages with conflicting information and were then made to feel stupid for questioning what the check in process was on the day of arrival. Their support staff are rude and condescending, and the on-site reception staff literally didn’t make eye contact with us once for our ENTIRE STAY, never mind say anything to us. We also found out through booking.com that the property’s guest details were compromised and we may have been the victims of fraud. Although the rooms look lovely in the pictures, they are in desperate need of renovation with mould in the bathrooms, extremely noisy air conditioning with a non-functioning remote and uneven floor surfaces. Would highly recommend staying elsewhere.

2026-02-13 via Nuitee
Z
Zehra couple ca
9
2026-02-13 via Nuitee
S
Sarah couple gb
8
Great location for Ocean drive and Miami Beach
Pros:

Location was great. Nice big room.

Cons:

Unfortunately decorating a bit untidy, few curly hairs in the bathroom. Bed a bit cheap. Lady running the hotel very pushy with selling tours.

2026-02-12 via Nuitee
I
Ivo Novotný extended_group cz
9
Pros:

Skvělá lokalita, prostorná a hezká společná kuchyn, Všude čisto. Pokoje malé útulné.

Cons:

V kuchyni chybí dřez nutné chodit do prádelny 20 m. Opotřebene vybavení. Ale vše funguje. Pokoje malé útulné, hodně slyset z chodby a ostatních pokojů.

2026-02-12 via Nuitee
I
Ingrid couple de
7
2026-02-12 via Nuitee
D
Diana couple us
5
Pros:

The location was good: close to the beach and restaurants.

Cons:

The place is ripe for renovation.

2026-02-11 via Nuitee
S
Sonia extended_group es
4
2026-02-10 via Nuitee
T
Turkay extended_group us
4
Great location but place needs more care
Pros:

Great location and walking distance beach, shops and restaurants.

Cons:

Room was not in good condition. Towel hangers were loose, shower curtains were moldy. Usb outlets were not working on night stands. Some wall outlets were broken. We asked for maintenance and they came 3rd day to fix it. There is no heating in the rooms, it was our luck that temperatures were extremely low. They dont have portable heaters. We asked for blankets but front desk doesn’t know the difference between bed sheets and blankets for the requests. Lobby area was well maintained but hallways and rooms need more care.

2026-02-09 via Nuitee
D
Davide couple it
8
2026-02-09 via Nuitee
J
Jill extended_group gb
9
2026-02-09 via Nuitee
A
ARAMIS extended_group br
6
Great Location and Friendly Staff, but Disappointing Housekeeping
Pros:

The best part of the stay was definitely the location at 920 Collins Ave, which was excellent and very convenient. The friendliness of the staff also made a great impression and made the experience even more enjoyable.

Cons:

During our entire stay, not a single housekeeping service was provided. We literally ended up with a pile of dirty dishes in the room. Even after we specifically requested cleaning at the front desk, no service was done. This was very disappointing and negatively affected our experience.

2026-02-08 via Nuitee
A
abigail extended_group br
6
Decepção com a limpeza do banheiro, otimal localização
Pros:

Localização e simpatia recepcionista

Cons:

Banheiro muito empoeirado, sujo, quarto pequeno para 4 pessoas .

2026-01-31 via Nuitee
A
abigail family_with_children br
6
Ótima localização e funcionários atenciosos
Pros:

Localização

Cons:

Sujeira banheiro

2026-01-31 via Nuitee
A
Alessandra extended_group br
6
Pros:

Muito bem localizado.
Atendimento bom.

Cons:

Limpeza. Os quartos nao são limpos diariamente.
Ventilação do quarto ruim.
Quartos pequenos.

2026-01-31 via Nuitee
Y
Yanina Fernández extended_group ar
7
Pros:

La ubicación

Cons:

El tamaño de la habitación, que solo tenga pileta en el baño y que no tenga hornilla o pava eléctrica para calentar agua.

2026-01-30 via Nuitee
M
monica extended_group ar
5
Pros:

Ubicacion

Cons:

Subi 3 pisos con maletas por escalera

2026-01-29 via Nuitee