IntercityHotel Wien

Hotels
•
IntercityHotels
8 (6461 reviews)
Mariahilfer Straße 122, Ecke Kaiserstraße 1-3 , Vienna , at

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Room cleanliness issues
Small room sizes

Categories

Cleanliness
7.5
Some guests mentioned the need for better room cleaning and maintenance.
Service
8.5
Generally friendly staff, but there were concerns about the refund process.
Location
9
Many reviews highlight the excellent location close to transportation and attractions.
Room Quality
7
Some rooms reported as small and needing updates, but convenient overall.
Amenities
7.5
Limited amenities noted, such as absence of basic items like kettles.
Value for Money
8
Mixed feedback on pricing relative to what was offered.
Food and Beverage
8.5
Breakfast received positive remarks, with a good variety.
Overall Experience
8
Overall a good experience but with areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:42

Property Description

Modern Comfortable Rooms
Enjoy a restful stay in our modern rooms designed for your comfort and relaxation.

Convenient Location
Located next to West Train Station, our hotel provides easy access to the city center and all attractions, making it ideal for both business and leisure travelers.

Easy Access to City Highlights
Explore Vienna's vibrant shopping streets, museums, and culinary delights just a short distance away from our hotel.

Experience the best of Vienna at IntercityHotel Wien. Book now for a memorable stay!

Important information:

The hotel's public areas, as well as its rooms and bathrooms, are accessible to disabled guests. Disabled rooms are available on request.

The credit card that has been used to book a nonrefundable rate, will be charged on the day of booking and needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 16 years old stay for € 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 6461 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
C
Charlotta • family_with_children • se
7
Cons:

Vi ville checka in 15.00 som vi var lovade. Men fick inte tillgång till vårt rum förrän 16.10.

2026-07-04 • via Nuitee
S
Seher • couple • tr
6
2026-07-04 • via Nuitee
S
Simon • solo_traveller • at
8
2026-07-04 • via Nuitee
P
Pilar • solo_traveller • cl
6
Pros:

Location is great, very close to different subway lines. The breakfast is pretty decent and standard.

Cons:

They don't clean your room. I get that it's a way to save costs, but they don't even take out the trash or bring you more toilet paper. If you want them to clean your room, you have to request it after three days, and only during certain hours, so they essentially make it difficult.

2026-07-04 • via Nuitee
G
GüTan • solo_traveller • at
8
2026-07-03 • via Nuitee
H
HAKAN • couple • tr
10
2026-07-03 • via Nuitee
R
Ralf • solo_traveller • de
9
Uns hat es gefallen.
Pros:

Hotel in bester Lage, im lebendigen Mariahilf-Viertel.
Nicht mehr ganz aktuelles, aber gepflegtes und gemütliches Zimmer (größer, als es die Photos vermuten lassen) mit großer Terrasse (incl. sehr komfortabler Sitzmöbel) und tollem Blick über Wien.
Sehr angenehme Matratzen + Topper.
Gute und leise Klimaanlage - wichtig bei ca. 40Grad.
Das Frühstück war nach meinem Empfinden (auch der Frühstücksraum) eher durchschnittlich und an allen drei Tagen identisch.
Das Personal war meist freundlich und zuvorkommend.
Das Parkhaus gegenüber kostet stolze 45€ pro Tag - das Hotel hat aber eine Kooperation, sodass 35€ pro Tag zu zahlen waren.

Cons:

siehe oben

2026-07-03 • via Nuitee
Стоян • solo_traveller • bg
9
Pros:

Clean room, quite

Cons:

Only one elevator works for 150 people
At morning was difficult to leave the hotel

2026-07-03 • via Nuitee
D
Daniela • solo_traveller • gb
8
2026-07-02 • via Nuitee
G
Ghazi • extended_group • sa
9
فندق جميل موقع جيد جداً
Pros:

الموقع و التكيف ممتاز

Cons:

لا شي

2026-07-02 • via Nuitee
I
Itzhak • solo_traveller • il
7
Pros:

המיקום מעולה.
קרוב מאד לתחבורה ציבורית.
יש סופרמרקט מול המלון
מלא מסעדות
קרוב מאד לרחוב הקניות אך שקט ורגוע.
הלובי מאד נעים ומזמין יש פינת קפה ופינה למיים .

2026-07-02 • via Nuitee
V
vasyl • family_with_children • ua
7
Pros:

Місцерозташування

2026-07-02 • via Nuitee
B
Bernhard Trafela • solo_traveller • at
9
2026-07-02 • via Nuitee
Z
Zehetner • couple • at
9
Unkompliziert
Pros:

Gute Lage, extrem freundliches und hilfsbereites Personal

Cons:

teilweise schon etwas heruntergekommen, aber nicht bedenklich

2026-07-02 • via Nuitee
I
Ivo • solo_traveller • mk
8
2026-07-01 • via Nuitee
C
Christoph • couple • at
8
2026-07-01 • via Nuitee
H
Harald • solo_traveller • at
9
Praktisches Stadthotel in super Lage
Pros:

Perfekte Lage und erstaunlich ruhig, im Hochsommer selbst bei großer Hitze durch die Klimaanlage angenehm. Gutes, praktisches Stadthotel.

Cons:

Einziger Kritikpunkt: Das Stiegenhaus sollte besser angeschrieben sein, vor allem weil die beiden Lifte gerade in der Frühstückszeit oft überlastet sind.

2026-07-01 • via Nuitee
M
Milic • family_with_children • rs
7
2026-07-01 • via Nuitee
G
Ghazi • extended_group • sa
8
الموقع ممتاز النظافة والتكيف ممتازة
Pros:

جيد جداً

Cons:

الموقع

2026-07-01 • via Nuitee
K
Katharina • solo_traveller • at
9
2026-07-01 • via Nuitee