IntercityHotel Wien

Hotels
•
IntercityHotels
8 (6025 reviews)
Mariahilfer Straße 122, Ecke Kaiserstraße 1-3 , Vienna , at

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Room cleanliness issues
Small room sizes

Categories

Cleanliness
7.5
Some guests mentioned the need for better room cleaning and maintenance.
Service
8.5
Generally friendly staff, but there were concerns about the refund process.
Location
9
Many reviews highlight the excellent location close to transportation and attractions.
Room Quality
7
Some rooms reported as small and needing updates, but convenient overall.
Amenities
7.5
Limited amenities noted, such as absence of basic items like kettles.
Value for Money
8
Mixed feedback on pricing relative to what was offered.
Food and Beverage
8.5
Breakfast received positive remarks, with a good variety.
Overall Experience
8
Overall a good experience but with areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:42

Property Description

Modern Comfortable Rooms
Enjoy a restful stay in our modern rooms designed for your comfort and relaxation.

Convenient Location
Located next to West Train Station, our hotel provides easy access to the city center and all attractions, making it ideal for both business and leisure travelers.

Easy Access to City Highlights
Explore Vienna's vibrant shopping streets, museums, and culinary delights just a short distance away from our hotel.

Experience the best of Vienna at IntercityHotel Wien. Book now for a memorable stay!

Important information:

The hotel's public areas, as well as its rooms and bathrooms, are accessible to disabled guests. Disabled rooms are available on request.

The credit card that has been used to book a nonrefundable rate, will be charged on the day of booking and needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 16 years old stay for € 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 6025 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
S
Stella • couple • cy
9
2026-05-09 • via Nuitee
O
Olena • solo_traveller • ua
10
2026-05-09 • via Nuitee
C
Claudia • solo_traveller • at
10
2026-05-09 • via Nuitee
S
Sonja Maria • family_with_children • at
8
2026-05-09 • via Nuitee
S
SOLUTION • couple • rs
10
2026-05-09 • via Nuitee
E
Edith • solo_traveller • at
7
2026-05-09 • via Nuitee
J
Joan Miquel Català • solo_traveller • es
7
2026-05-09 • via Nuitee
D
Doris • solo_traveller • at
5
Schimmel muss nicht sein
Pros:

Freundliches Personal

Cons:

Schimmel in der Dusche und am Duschkopf, auch wenn es eine günstiger Preis ist, muss Schimmel nicht sein.

2026-05-09 • via Nuitee
C
Cordula • solo_traveller • at
10
Unvergessliche Wientage!
Pros:

Wir bekamen ein Upgrade Zimmer - Familienzimmer! Wunderbar! Große Terrasse in der obersten Etage - mit Blick über Wien! Und so nahe beim Westbahnhof.

Cons:

Es hat uns alkes gefallen!

2026-05-08 • via Nuitee
F
Fabian • solo_traveller • at
10
2026-05-08 • via Nuitee
A
Ali • solo_traveller • iq
8
2026-05-08 • via Nuitee
F
Fabian • couple • at
10
2026-05-08 • via Nuitee
L
Laura • family_with_children • es
10
2026-05-08 • via Nuitee
M
Matar • solo_traveller • om
8
2026-05-08 • via Nuitee
H
Hao • solo_traveller • at
10
2026-05-07 • via Nuitee
Y
Yavuz Levent • family_with_children • tr
7
Pros:

Konumunu, İnternet hızını.

Cons:

Standart çift kişilik oda biraz küçüktü. Tek kullanımlık terlik yoktu. Lobide ücretsiz içecek ikramı olabilirdi.

2026-05-07 • via Nuitee
M
Milica • couple • rs
7
2026-05-07 • via Nuitee
G
Gerald • solo_traveller • at
8
2026-05-07 • via Nuitee
R
Robert • family_with_children • nl
9
Goede bedden en douche. Prima hotel op een geweldige locatie voor een bezoek aan Wenen.
Pros:

De locatie was perfect. Dichtbij de metro en winkels. Naast het hotel bevindt zich een bakker/lunchroom (Backwerk) waar je prima en goedkoop kunt ontbijten.

Cons:

Als je wilt kan je de kamer voor extra centen (€ 12,-) laten schoonmaken. Dat is niet echt nodig. Schone handdoeken moet je dan wel bij de receptie vragen.

2026-05-07 • via Nuitee
S
Sabine • solo_traveller • de
9
2026-05-07 • via Nuitee