IntercityHotel Wien

Hotels
IntercityHotels
8 (6618 reviews)
Mariahilfer Straße 122, Ecke Kaiserstraße 1-3 , Vienna , at

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Room cleanliness issues
Small room sizes

Categories

Cleanliness
7.5
Some guests mentioned the need for better room cleaning and maintenance.
Service
8.5
Generally friendly staff, but there were concerns about the refund process.
Location
9
Many reviews highlight the excellent location close to transportation and attractions.
Room Quality
7
Some rooms reported as small and needing updates, but convenient overall.
Amenities
7.5
Limited amenities noted, such as absence of basic items like kettles.
Value for Money
8
Mixed feedback on pricing relative to what was offered.
Food and Beverage
8.5
Breakfast received positive remarks, with a good variety.
Overall Experience
8
Overall a good experience but with areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:42

Property Description

Modern Comfortable Rooms
Enjoy a restful stay in our modern rooms designed for your comfort and relaxation.

Convenient Location
Located next to West Train Station, our hotel provides easy access to the city center and all attractions, making it ideal for both business and leisure travelers.

Easy Access to City Highlights
Explore Vienna's vibrant shopping streets, museums, and culinary delights just a short distance away from our hotel.

Experience the best of Vienna at IntercityHotel Wien. Book now for a memorable stay!

Important information:

The hotel's public areas, as well as its rooms and bathrooms, are accessible to disabled guests. Disabled rooms are available on request.

The credit card that has been used to book a nonrefundable rate, will be charged on the day of booking and needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8
Based on 6618 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
B
Birgit solo_traveller at
7
2026-08-08 via Nuitee
S
Sarandan extended_group ro
10
👌
Pros:

Locația

Cons:

Un minus ca nu are frigider in camera

2026-08-08 via Nuitee
V
Volker couple de
8
2026-08-08 via Nuitee
S
Stefanie solo_traveller de
6
Entspannter Aufenthalt
Pros:

Gut

Cons:

Zimmer /Frühstück
Ausstattung in der Lobby

2026-08-08 via Nuitee
P
Patrycja couple de
5
2026-08-08 via Nuitee
W
Wolfgang couple at
9
Pros:

Sauber und Zentral, super Frühstück

2026-08-08 via Nuitee
M
Mohammed couple om
8
..A comfortable place
Pros:

-

Cons:

...

2026-08-08 via Nuitee
C
Chhiaa solo_traveller it
7
Buono
Pros:

La posizione

2026-08-08 via Nuitee
M
Markus solo_traveller at
6
2026-08-07 via Nuitee
R
Ranka family_with_children me
10
2026-08-07 via Nuitee
A
Anessa couple nz
8
2026-08-07 via Nuitee
A
Antonio Angel family_with_children es
10
Excelente ubicación y comodidad a buen precio.
Pros:

Ubicación; Pequeño frigorífico en las habitaciones; Aire acondicionado.

Cons:

Servicio de habitaciones escaso; Falta de aseos en recepción.

2026-08-06 via Nuitee
L
Leon solo_traveller at
8
2026-08-06 via Nuitee
M
Majed family_with_children sa
7
Pros:

الموقع كان ممتاز بس المواقف كان ب 35 يورو

2026-08-06 via Nuitee
H
Helmuth solo_traveller at
8
2026-08-06 via Nuitee
N
Noiset solo_traveller be
10
Pros:

Nice hôtel, great breakfast and friendly staff. I higly recomend this hotel very well situated with close acces to public transport and direct tram (18) to Wien Central Station.

2026-08-06 via Nuitee
C
Caterina family_with_children it
7
Comodo come punto d’appoggio per visitare la città
Pros:

Posizione comoda, in una zona ben collegata. L’hotel è discreto, dotato dei servizi essenziali.

Cons:

La colazione può essere migliorata, poco personale di servizio, piuttosto caotica. Le camere sono davvero molto piccole. Non manca nulla, ma un po’ di spazio in più non guasta

2026-08-06 via Nuitee
M
Mariana solo_traveller sk
10
Pros:

Všetko bolo super. Personál bol veľmi milý, ústretový. Mali sme rezervované dve izby, a dali nám ich hneď vedľa seba. Raňajky boli perfektné, a lokalita je tiež veľmi dobrá.
Vrelo odporúčam, a určite sa sem radi vrátime 🤩

2026-08-06 via Nuitee
S
Stephanie solo_traveller ie
10
2026-08-05 via Nuitee
K
Katharina family_with_children at
7
2026-08-05 via Nuitee