IntercityHotel Wien

Hotels
•
IntercityHotels
8 (5576 reviews)
Mariahilfer Straße 122, Ecke Kaiserstraße 1-3 , Vienna , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Room cleanliness issues
Small room sizes

Categories

Cleanliness
7.5
Some guests mentioned the need for better room cleaning and maintenance.
Service
8.5
Generally friendly staff, but there were concerns about the refund process.
Location
9
Many reviews highlight the excellent location close to transportation and attractions.
Room Quality
7
Some rooms reported as small and needing updates, but convenient overall.
Amenities
7.5
Limited amenities noted, such as absence of basic items like kettles.
Value for Money
8
Mixed feedback on pricing relative to what was offered.
Food and Beverage
8.5
Breakfast received positive remarks, with a good variety.
Overall Experience
8
Overall a good experience but with areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:42

Property Description

Modern Comfortable Rooms
Enjoy a restful stay in our modern rooms designed for your comfort and relaxation.

Convenient Location
Located next to West Train Station, our hotel provides easy access to the city center and all attractions, making it ideal for both business and leisure travelers.

Easy Access to City Highlights
Explore Vienna's vibrant shopping streets, museums, and culinary delights just a short distance away from our hotel.

Experience the best of Vienna at IntercityHotel Wien. Book now for a memorable stay!

Important information:

The hotel's public areas, as well as its rooms and bathrooms, are accessible to disabled guests. Disabled rooms are available on request.

The credit card that has been used to book a nonrefundable rate, will be charged on the day of booking and needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 16 years old stay for € 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 5576 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
M
Meisa • solo_traveller • at
10
2026-04-11 • via Nuitee
J
Josefa • couple • at
8
Wir haben alles gesehen, was wir wollten!
Pros:

Das Hotel liegt super an der Einkaufsstraße und an der U-Bahn und Westbahnhof!

Cons:

Der Fernseher könnte anderes montiert sein!

2026-04-11 • via Nuitee
• solo_traveller • at
8
2026-04-11 • via Nuitee
L
Luke • couple • at
10
Wie schon beim letzten Mal alles super, gerne wieder!
2026-04-10 • via Nuitee
N
Nirmala • family_with_children • de
8
2026-04-10 • via Nuitee
K
Klaudia • couple • at
8
Pros:

Lage super-direkt an der Mahü

Cons:

Leider durften wir den vorhandenen Kühlschrank nicht nutzen.

2026-04-10 • via Nuitee
U
Ursula • family_with_children • at
8
Pros:

Wir hatten ein Zimmer im 8. Stock mit schöner Aussicht. Das Zimmer und Bad ist zweckmäßig ausgestattet. Das Hotel ist gut gelegen, öffentliche Verkehrsmittel in unmittelbarer Umgebung zum Hotel.
Das Personal ist sehr freundlich

Cons:

--

2026-04-10 • via Nuitee
N
Nikolett • solo_traveller • hu
10
2026-04-10 • via Nuitee
U
Ute • couple • de
7
2026-04-10 • via Nuitee
B
Barbara • family_with_children • de
7
Pros:

Gute Lage zum Westbahnhof

2026-04-10 • via Nuitee
V
V-Scholz • couple • de
7
2026-04-10 • via Nuitee
E
Edina • family_with_children • no
9
Rent, fint og god beliggenhet
2026-04-09 • via Nuitee
O
Oleg • couple • gr
8
2026-04-09 • via Nuitee
A
Anikó • couple • hu
9
2026-04-09 • via Nuitee
M
Marianne • solo_traveller • at
7
2026-04-09 • via Nuitee
I
Imre Bártfai • couple • hu
8
jó ár érték arány -tökéletes lokáció
Pros:

Rendkívül jó helyen van. A szoba elég nagy volt. A kilátás is tetszett. Az ágy kényelmes. A szoba tiszta. Van hűtő, széf. Korán elfoglalhattuk a szobát.

Cons:

A zuhanyzóban kifolyik azért a víz. Lent a hall kicsit kicsi de amúgy oké.

2026-04-09 • via Nuitee
A
Andrea • couple • at
9
2026-04-09 • via Nuitee
L
Lucia • couple • it
8
2026-04-08 • via Nuitee
G
Günter • couple • de
8
Pros:

Gute Lage!

Cons:

Ein freundliches „Guten Morgen“ oder gar „Frohe Ostern“ hätte dem Personal sehr gut gestanden. Daran sollte man arbeiten.

2026-04-08 • via Nuitee
U
Uwe • couple • de
7
Preisgünstiges Hotel, das für einen mehrtägigen Aufenthalt gut geeignet ist
Pros:

Das Hotel liegt nahe am Westbahnhof. Von dort fährt man schnell mit U-Bahn oder Straßenbahn an die gewählten Orte. Das Zimmer war guter Standard, es war sauber und wir konnten gut schlafen. Ein Wasserkocher mit kleinen Tütchen zur Herstellung von Tee, Kaffee usw. sowie ein kleiner Kühlschrank waren vorhanden.
Wir waren 5 Tage in Wien und das Hotel ist für eine solche Städtereise vollkommen ausreichend.

Cons:

Das Personal war z.T. etwas wortkarg, aber das scheint Wiener Grantl zu sein. Ansonsten konnten wir alles klären, was wir wissen mussten.

2026-04-07 • via Nuitee