IntercityHotel Wien

Hotels
•
IntercityHotels
8 (5540 reviews)
Mariahilfer Straße 122, Ecke Kaiserstraße 1-3 , Vienna , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Room cleanliness issues
Small room sizes

Categories

Cleanliness
7.5
Some guests mentioned the need for better room cleaning and maintenance.
Service
8.5
Generally friendly staff, but there were concerns about the refund process.
Location
9
Many reviews highlight the excellent location close to transportation and attractions.
Room Quality
7
Some rooms reported as small and needing updates, but convenient overall.
Amenities
7.5
Limited amenities noted, such as absence of basic items like kettles.
Value for Money
8
Mixed feedback on pricing relative to what was offered.
Food and Beverage
8.5
Breakfast received positive remarks, with a good variety.
Overall Experience
8
Overall a good experience but with areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:42

Property Description

Modern Comfortable Rooms
Enjoy a restful stay in our modern rooms designed for your comfort and relaxation.

Convenient Location
Located next to West Train Station, our hotel provides easy access to the city center and all attractions, making it ideal for both business and leisure travelers.

Easy Access to City Highlights
Explore Vienna's vibrant shopping streets, museums, and culinary delights just a short distance away from our hotel.

Experience the best of Vienna at IntercityHotel Wien. Book now for a memorable stay!

Important information:

The hotel's public areas, as well as its rooms and bathrooms, are accessible to disabled guests. Disabled rooms are available on request.

The credit card that has been used to book a nonrefundable rate, will be charged on the day of booking and needs to be presented upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 29 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 16 years old stay for € 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 5540 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
Z
Zinsmeister • couple • at
8
Wir waren nur eine Nacht nur ein Kurztrip das hat super gepasst
Pros:

Sehr zentral gelegen

Cons:

Das Frühstück war zweckmäßig würde ich das nächste Mal eher nicht mehr mit buchen.

2026-02-14 • via Nuitee
F
Fabian • couple • at
10
2026-02-14 • via Nuitee
R
Regina • couple • at
8
Pros:

Personal sehr freundlich und zuvorkommend.
Zimmer gemütlich und sauber.
Zentrale Lage, Westbahnhof und U Bahn in unmittelbarer Nähe.

2026-02-14 • via Nuitee
A
Anna-Katharina • couple • at
10
Pros:

Die Lage ist ausgezeichnet. Das Hotel befindet sich direkt in einer Seitenstraße der belebten Einkaufsstraße "Mariahilferstraße".

2026-02-14 • via Nuitee
A
Anke • solo_traveller • de
10
2026-02-14 • via Nuitee
M
Melanie • family_with_children • at
9
2026-02-13 • via Nuitee
P
Petra • solo_traveller • at
9
2026-02-13 • via Nuitee
M
Martina • family_with_children • at
4
2026-02-12 • via Nuitee
F
FIlip • family_with_children • cz
8
2026-02-12 • via Nuitee
M
Mohamed • couple • eg
7
Pros:

الموقع و النظافه

Cons:

المرافق الداخليه

2026-02-12 • via Nuitee
I
Isaac Augusto • solo_traveller • pt
10
2026-02-12 • via Nuitee
M
Monika • family_with_children • at
9
Pros:

Früher check in, sehr sauber. Frühstück sehr gut.

Cons:

Es gibt nichts

2026-02-12 • via Nuitee
E
Ernst • couple • at
8
2026-02-12 • via Nuitee
K
Krstic • couple • at
9
Super
Pros:

Lage Tpo. Preiß für die Lage top.

Cons:

Die Matratze war etwas zu weich.

2026-02-11 • via Nuitee
H
Hainschink • family_with_children • at
8
2026-02-11 • via Nuitee
H
Hubert • solo_traveller • at
7
Alles ok
Pros:

Lage, Service, Ausstattung ok.

2026-02-11 • via Nuitee
I
Ingrid • couple • at
7
2026-02-11 • via Nuitee
J
Julia • couple • at
10
Pros:

Sehr nettes Personal ,Upgrade war absolut kein Problem.
Zimmer sauber und tolle Aussicht bei den Zimmern mit Terrassen.

2026-02-11 • via Nuitee
G
Gertraud • couple • at
9
Toller Aufenthalt! Gerne wieder!
Pros:

Die Lage in der Nähe des Westbahnhofs ist wirklich sehr praktisch, auch die Nähe zur Mariahilfer Str - Öffis sind gut erreichtbar.
Dass man das Gepäck unkompilziert einstellen konnte war auch sehr praktisch.
Die Möglichkeit, nur mehr auf Wunsch die Zimmerreinigung in Anspruch nehmen zu können, halten wir ebenfalls für eine gute Idee.
Frühstück war ausreichend, gut und erschwinglich.

Cons:

Na ja, die Präsentation von Butter als "Butterberg" beim Frühstück hat uns nicht so gut gefallen - war nicht so appetitlich und ansprechend. ;)

2026-02-11 • via Nuitee
S
Sarah • family_with_children • at
10
Perfekt für einen Besuch in Wien, gute Lage
Pros:

Freundlicher und bemühter Empfang, saubere Zimmer. Es sind auch Familienzimmer verfügbar (ein Doppelbett, ein Ausziehbett). Kleines Bad, aber alles da, was man braucht. Perfekte Lage in der Innenstadt, gleich beim Westbahnhof. U-Bahn, Bus und Straßenbahnhaltestellen sind direkt beim Hotel. Das Frühstück war ausgezeichnet.

2026-02-11 • via Nuitee