Castle Bamboo Waikīkī Hotel

Hotels
7.5 (524 reviews)
2425 Kuhio Ave , Honolulu , US
+1 (808) 922-7777
[email protected]

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Paid
Children allowed

Facilities

Self parking (surcharge)
WiFi available
Air conditioning
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent central location near beach, shops and transport
Lovely pool and hot tub / tropical pool area
On-site bar/restaurant with friendly/hospitable staff and standout chef
Kitchenette and fridge in rooms; laundry facilities available
Comfortable room layout and beds for many guests
Good value for money for short stays
Cons:
Inconsistent cleanliness (stains, smells, dampness, fridge leaks)
Front desk/service issues: unresponsive, lacklustre or unfriendly at times
Room wear-and-tear: old mattress, torn chair, precarious TV placement
Noisy rooms and ongoing repairs affecting quiet
Room servicing policy unclear/infrequent; inconvenient linen process
Some guests found pool food undesirable; pool bathroom required a key

Categories

Cleanliness
6
Mixed — some guests reported clean and safe rooms, but others mentioned stains under bedding, musty/funky smells, dampness, puddles from the fridge and generally tired/unclean areas.
Service
6.5
Mixed — restaurant and bar staff (including a helpful chef) received praise, but front desk/service communication was frequently criticized as lacklustre, unresponsive or unfriendly with slow room servicing.
Location
9.5
Consistently praised — excellent, central location within easy walking distance to the beach, shops, restaurants and public transport.
Room Quality
7
Generally comfortable rooms with good layout, kitchenette and beds, but issues noted such as old mattresses, torn chair padding, precarious TV placement, occasional smells, shower over bath (mobility concern) and noise.
Amenities
8.5
Strong — lovely tropical pool and hot spa, on-site bar/restaurant, laundry facilities and functioning elevators; minor inconvenience that pool bathroom required a key.
Value for Money
8
Viewed positively — guests noted good value given the location and facilities, particularly for short stays.
Food and Beverage
7
Mixed — some guests enjoyed the on-site restaurant and bar (notably the chef), while others found pool food undesirable.
Overall Experience
7.5
Generally positive due to excellent location, pool and amenities, but tempered by inconsistent cleanliness and front desk/service issues; many guests would still consider returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-12 15:20

Property Description

With an ideal location near famed Waikīkī Beach and amidst popular Waikīkī activities, this charming boutique hotel offers a hidden sanctuary from the exciting bustle just outside. By day, relax at the serene lagoon pool, complete with a cascading waterfall framed by lush tropical foliage. In the evening, dine under cozy thatched umbrellas at the tiki-themed poolside restaurant.

Important information:

Please note: The property offers bell service at the guest's request.

The daily resort fee is taxable and includes:
- WiFi
- In Room Coffee
- In Room Safe
- Local and toll-free calls
- Use of beach towels.

Please note: A parking reservation is recommended. Guests should call the accommodations in advance to guarantee parking.

Audible work will be minimal and work hours will be restricted to Monday through Friday from 9:00- 17:00.

License number: TA-204-812-6976-01,TA-171-270-9632-01,TA-163-680-8704-01,TA-095-813-2224-01,TA-112-227-7376-01,TA-094-389-2480-01,TA-117-433-7536-01,TA-189-996-4416-01,TA-168-611-4304-01,TA-011-718-0416-01,TA-018-447-3600-01,TA-152-736-1536-01,TA-044-623-4624-01,TA-149-303-2960-01,TA-147-997-0816-01,TA-038-748-9792-01,TA-103-149-9776-01,TA-026-810-1632-01,TA-088-028-7744-01,TA-031-144-5504-01,TA-047-548-6208-01,TA-200-880-1280-01,TA-131-101-4912-01,TA-182-803-8656-01,TA-088-243-8144-01,TA-191-043-9936-01,TA-172-248-6784-01,TA-079-079-6288-01,TA-115-627-4176-01,TA-071-128-6784-01,TA-134-140-1088-01,TA-132-974-3872-01,TA-187-311-7184-01,TA-031-672-7296-01,TA-116-925-6448-01,TA-176-496-2304-01,TA-075-595-3664-01,TA-092-896-6656-01,TA-130-973-9008-01,TA-149-840-2816-01,TA-038-018-6624-01,TA-023-194-0096-01,TA-020-946-9440-01,TA-146-681-4464-01,TA-064-599-8592-01,TA-186-030-8992-01,TA-085-193-3184-01,TA-104-866-8160-01,TA-034-088-7552-01,TA-142-056-4480-01,TA-055-724-4416-01,TA-034-365-0304-01Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Cots are not available.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    A parking garage is available.

  • Internet

    WiFi is available at an additional charge.

See all policies

Location

Property Video

Guest Reviews

7.5
Based on 524 reviews
Cleanliness: 6
Service: 6.5
Location: 9.5
Room Quality: 7
Amenities: 8.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 7.5
N
naoko • solo_traveller • jp
9
2026-08-29 • via Nuitee
E
Erin • extended_group • us
8
2026-08-15 • via Nuitee
A
Aileen • family_with_children • au
6
2026-07-20 • via Nuitee
J
Janice • couple • us
10
Great rooms!
Pros:

The rooms were clean and safe.

Cons:

The food by the pool was undesirable and the staff ignored us and talked to each other.

2026-07-13 • via Nuitee
L
Lauren • solo_traveller • au
9
2026-07-10 • via Nuitee
C
Carolyn • couple • au
8
Pleasant accommodation with balcony, close to everything, nice pool and hot tub.
Pros:

Loved the location - easy walking distance to the beach, shops, restaurants and public transport.
Our room was comfortable, as was the bed and pillows.
Good shower but it was over the bath which may be of concern to people with mobility issues.
Kitchenette and fridge were handy, allowing us to purchase food to prepare and eat in our room.
The pool area was lovely as was the hot spa! We really liked having a bar/restaurant right next to the pool and had a lovely meal there, plus a few drinks.
Loved that there were laundry facilities.
Elevators were good and you didn't have to wait too long (we were on the 8th floor)

Cons:

Probably the only thing was the room servicing. It wasn't clear on the booking that the room was only going to be serviced every 7 days (although we may have missed it)
They were very good about providing fresh linen when requested, but you first have to take your dirty linen down to reception, then they will deliver the fresh linen some time during the day.
There was an issue with communication prior to travel - hotel messaged me, I messaged back - no further communication from the hotel......

2026-07-08 • via Nuitee
W
William • couple • nz
9
Great location with everything in easy walking distance
Pros:

Great location - short walk to beach, supermarkets, food stalls and restaurants, public transport.

Cons:

TV was precariously placed on a chest of draws.

2026-06-24 • via Nuitee
R
Regula • solo_traveller • ch
7
Pros:

3 Min zum Strand Waikiki und ein toller Pool mit vielen Pflanzen

Cons:

Die Betten waren zwar frisch bezogen aber unter der Bettwäsche fleckig und schmuddelig

2026-06-10 • via Nuitee
A
AURELIE • solo_traveller • fr
8
Très bien placé
Pros:

Hôtel très bien placé

Cons:

Indiqué mais j aurais aime que le lit soit fait tous les jours

2026-06-03 • via Nuitee
A
Andrew Smith • couple • nz
6
2026-06-03 • via Nuitee
J
Jeffrey • couple • au
2
2026-06-02 • via Nuitee
V
Vanessa • couple • au
8
Very good for 3 day stay . Excellent location and value
Pros:

Great location. Great room size and layout. Loved the facilities and the hospitality at the bar including the chef who made us the best Tuna dish as we arrived. The front desk staff were lack lustre but answered our questions.

Cons:

The front desk staff were lack lustre but answered our questions. Some room details lacking like soap and toilet paper but really had everything you needed otherwise in the room.

2026-06-01 • via Nuitee
佐々木 • couple • jp
9
ちょっと残念でした。
Pros:

アーリーチェックインが出来た

Cons:

お願いしていたカテゴリーのお部屋でなかったラナイの着いてお部屋に毎年泊まっていたので
今年も泊まりたかった💦

2026-05-30 • via Nuitee
G
Ginger • family_with_children • us
10
Best value close to the beach.
Pros:

The location was close to the beach and within walking distance to several restaurants. The pool was tropical and tranquil.

Cons:

The bathroom by the pool required a key.

2026-05-28 • via Nuitee
L
Lauren • solo_traveller • ca
10
Pros:

Excellent location, just a couple blocks from the beach. Wonderful staff, good restaurant on site. We loved it.

Cons:

Our room had a slightly funky smell, but we would still come back again, so it wasn't too bothersome.

2026-05-28 • via Nuitee
T
Tina • solo_traveller • us
4
Pros:

Location was good

Cons:

Bed mattress was old ac left the room feeling damp chair padding was torn and floor needed to be moped

2026-05-27 • via Nuitee
C
chantal • couple • fr
8
2026-05-27 • via Nuitee
T
Tina • solo_traveller • us
4
2026-05-27 • via Nuitee
D
DEBRA • solo_traveller • au
2
Not happy!!
Cons:

Staff were unfriendly.
Wardrobe in kitchen.
Noisy room, 3rd floor road front.
Curtains did not block light out.
Beside lamps( lights)didnt work.
Water all over floor when i arrived, i slipped. The fridge was getting defrosted. I ended going down to reception and guy finally came up. He wiped floor with a towel he brought up, and then wiped bottom only of fridge.
I opened fridge later and water went everywhere all over the floor.
Nobody ever answered reception phone.
Very loud repairs getting done at 8pm, and started again around 8am. Not very good when you are trying to relax.

2026-05-21 • via Nuitee
M
Mario • solo_traveller • de
10
Pros:

Wir waren nach 2024 nun bereits das zweite Mal im Castle Bamboo Hotel. Es war wieder ein perfekter Aufenthalt. Das Zimmer war größer als erwartet. Wir hatten 3 Balkone. Die Küche war super ausgestattet, mit großem Kühlschrank, Herd, Toaster, Kaffeemaschine. Es gab genug Schränke im Zimmer. Ein Safe war ebenfalls vorhanden und konnte kostenlos genutzt werden. Das Zimmer wurde auf Wunsch einmal pro Woche gereinigt. Handtücher gab es nach Bedarf. Das Personal an der Rezeption und das Housekeepingpersonal war freundlich und hilfsbereit. Bei Problemen, wie einer defekten Lampe im Zimmer, wurde umgehend reagiert. Der Garten und Poolbereich ist geschmackvoll eingerichtet. Das Restaurant wurde von uns nicht genutzt, ist aber ein kulinarischer Geheimtip in Waikiki. Es gibt eine Tiefgarage in der man seinen Mietwagen parken kann, diese ist aber kostenpflichtig. Vom Hotel ist es nur ein 3 minütiger Spaziergang zum Waikiki Beach. An der gegenüberliegenden Straßenseite ist eine Bushaltestelle von der man überall hinkommt.
Wir würden jederzeit wieder das Castle Bamboo Hotel für unseren Oahu Aufenthalt wählen.

2026-05-19 • via Nuitee