Microtel Inn & Suites by Wyndham Garland/Dallas

Hotels
Wyndham Hotels & Resorts
6.2 (134 reviews)
1901 Pendleton Dr, Garland, Texas, 75041 , Garland , US

Facilities

Free breakfast
Free WiFi
24-hour front desk
Designated smoking area
Elevator
Free breakfast
Safe-deposit box at front desk
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
See all facilities

Review Highlights

Pros:
Clean place
Good location near event
Cons:
Cockroaches in room
Rude staff
Bad smell
Bare minimum breakfast

Categories

Cleanliness
3.88
Room was reported to have cockroaches and smelled bad.
Service
5.85
Staff was described as rude and unhelpful.
Location
8.89
Conveniently located near the event the guest attended.
Room Quality
4.84
Overall room experience was described as unpleasant due to cleanliness.
Amenities
5.87
Basic amenities provided, lacking a pool.
Value for Money
6.83
Price not justified by the service and cleanliness.
Food and Beverage
6.38
Breakfast quality described as bare minimum.
Overall Experience
7.05
Mixed experiences led to an average stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:11

Property Description

Convenient Location

Located within a 10-minute drive of Dallas Arboretum and Botanical Garden and Lake Ray Hubbard, the Microtel Inn & Suites by Wyndham Garland/Dallas offers easy access to popular attractions.

Comfortable Accommodations

Feel at home in one of the 53 air-conditioned rooms featuring plasma televisions, complimentary toiletries, and free internet access.

Amenities and More

Enjoy complimentary continental breakfast, a business center, and free self-parking during your stay.

Plan your visit to the Microtel Inn & Suites by Wyndham Garland/Dallas for a relaxing and convenient stay.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.2
Based on 134 reviews
Cleanliness: 3.88
Service: 5.85
Location: 8.89
Room Quality: 4.84
Amenities: 5.87
Value for Money: 6.83
Food and Beverage: 6.38
Overall Experience: 7.05
S
Samantha
6
Pros:

It was an okay hotel, had breakfast, cold ac, and was quiet. However my only complaint is the room and hallways reeked of cigarette smell and was nauseating. The staff is nice and friendly. The hotel was close to shopping and food places like Walmart which is convenient :)

2025-10-12 via Nuitee
V
VARKEY family
2
Pros:

The lobby, corridor and room was smelly. I noticed a 1.5 inch cockroach in the bedroom but didn't alert my wife as she may get scared and ask me to go to another hotel late that night.
and my wife noticed a small roach in the bathroom this morning. We reported it to the guy at the counter. His response they have exterminator visit couple of days ago.

2025-09-28 via Nuitee
N
Nicolas
10
Pros:

It’s a very clean place and modern

2025-09-16 via Nuitee
M
Mercedes
10
Pros:

My stay was pleasant, the hotel was 6 mins from the event I was attending so it all worked out

2025-08-10 via Nuitee
E
Emilio
6
Pros:

It could be better

2025-08-02 via Nuitee
V
Valerie
2
Pros:

Staff was extremely rude and harassing. Calling after I already overpaid for the room with how dirty it was. Calling repeatedly after I paid an early check in fee or $40 for me to return the trolly I used for my luggage. I put it outside my room and they still insisted that I had to bring it all the way back downstairs as if that is my job duty instead of theirs. Not to mention how bad it smelt of cigarette smoke and the loud doors slamming at all hours. No pool. Breakfast was BARE MINIMUM! Do not stay here, you’re welcome.

2025-07-23 via Nuitee
C
Claudia family
2
Pros:

next door to walmart and bowlero.

2025-07-09 via Nuitee
C
Cassandra
6
Pros:

Not too bad, they try their best? At check-in the manager said no smoking allowed in the room, but the room stank of cigarette smoke, and I do NOT smoke so that was unpleasant. Was also given a room that was already occupied; maybe the manager was tired? So I had to go back downstairs to explain this unpleasant experience but they did not believe me so the manager sent Security to the room to check. Of course, I was correct but NO apology was issued, very strange. If you’re needing to book a hotel last minute this will do in a bind; cannot recommend beyond those circumstances.

2025-06-30 via Nuitee
V
Verified traveler
2
Review
Pros:

Upon entering, the person was not very friendly. The bathroom was so dirty—hair in the sink and in the bathtub—they hadn’t cleaned the room. There were cockroaches. I’m not going back to that hotel. There was a musty smell upon entering. Simply a bad experience.

2025-06-27 via Nuitee
M
MUSSIE
2
Pros:

.

2025-06-16 via Nuitee
J
Jordan partner
2
Pros:

I took pictures of the uncleanliness dirty and moldy pillows. Me and my wife did not stay very long we checked out same night we checked in hours later we checked out because of how dirty the room was.

2025-06-12 via Nuitee
X
X8735NZmattv NONE
2
Do NOT stay here
Pros:

Towels had stains on them, bedding had blood stains and cigarette holes burned into them, water from the shower smelled like sewage and had builup and grime on the shower head, desk guy looked miserable and not friendly, bedding on 2nd bed had what felt like fiberglass all over it and caused irritation... never again

2025-06-07 via Tripadvisor
E
Eunetta
10
Pros:

It was a nice night it was our anniversary that we tried to do over after having a horrible night somewhere else. it was nice . We will be returning.

Thank you guys !!!!

2025-06-07 via Nuitee
R
Rosa
4
Pros:

The carpet was dirty and it had a bad smell

2025-05-24 via Nuitee
V
Verified traveler
2
Stay away from this place.
Pros:

NEVER AGAIN, horrible hotel, cheap and here’s why:

-dirty rooms
-broken doors
- missing doors
-broken faucets
-tub with hair, wasn’t mine
-broken towel bar
-missing door handle
and last but not least, a gaping hole in the floor covered by a carpet tile.

Nice enough on the outside, pretty scary on the inside. How can anyone charge money for this disaster?!

2025-04-27 via Nuitee
D
Dreamer00715315280 NONE us
2
Horrible
Pros:

This place is incredibly disappointing, You're lied to a all is wanted is your money. If you care about your comfort, go somewhere else. The room actually looked like a crime scene to where I believe blood splatter was on the shades and was attempted to paint over.

2025-04-15 via Tripadvisor
L
LaTonja
10
Solo vacay
Pros:

Very clean and cozy

2025-04-07 via Nuitee
S
Sonia
10
Pros:

I reall liked the hotel. Very nice

2025-03-31 via Nuitee
K
Kendrick family_with_children
4
Pros:

The property was covered in the aroma of damp mold in the hallways. The room never had the proper amount of towels nor was is cleaned once in a 3 night stay.The breakfast was a wall mounted near the reservation desk.3ft serving bar with just waffles dry cereal and no milk, DAILY.

2025-03-31 via Nuitee
S
Sonia partner
10
Pros:

Really nice

2025-03-25 via Nuitee