Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Excellent breakfast
Cons:
Cleanliness issues with some rooms
Comfort of bedding not optimal
Amenities could be improved

Categories

Cleanliness
7.46
Some reviews mentioned issues with old furniture and cleanliness standards, affecting the overall sentiment.
Service
8.43
Multiple reviews praised the helpfulness and friendliness of staff.
Location
8.47
The central location was highlighted positively in several reviews.
Room Quality
7.42
Concerns raised about bedding comfort and various design issues in rooms.
Amenities
7.95
Mentioned positives, but some amenities like coffee machines were noted as missing.
Value for Money
8.41
Many guests felt the hotel provided good value for the price.
Food and Beverage
7.96
Breakfast received high marks, though some aspects indicated room for improvement.
Overall Experience
7.93
General consensus shows guests enjoyed their stays despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:16

Property Description

Modern Accommodation with Free WiFi and Fitness Centre
Located in the heart of the city, Best Western Kom Hotel offers a peaceful retreat with complimentary WiFi and a state-of-the-art fitness center. Ideal for both leisure and business travelers, the hotel is just a stone's throw away from Rådmansgatan Metro Station and the bustling Drottninggatan shopping street.

Deluxe Rooms and Extensive Breakfast Buffet
Unwind in the well-appointed guest rooms equipped with a work desk, sleek bathroom, and a flat-screen TV. Start your day with a sumptuous breakfast buffet offering a variety of hot and cold options. Need a caffeine fix? Enjoy free hot drinks in the lobby throughout the day.

Free Fitness Classes and Eco-Friendly Practices
Stay active during your stay with complimentary fitness classes in the gym. As a certified environmentally friendly hotel, Best Western Kom Hotel combines comfort with sustainability. Let our knowledgeable staff enhance your experience with personalized tourist tips and excellent service.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Best Western Kom Hotel now.

Important information:

Please note that this hotel does not accept cash payments.

Please let the hotel know how many children will be staying and note the age in the Special Requests box when booking.

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ARN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 300 per day.

Location

Guest Reviews

8
Based on 5789 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
S
Simon • extended_group • se
10
Pros:

Mycket trevligt personal!

Cons:

Fanns absolut ingenting att klaga på från vår sida,.vi kommer hör gärna tillbaka!

2026-02-14 • via Nuitee
P
Pernilla • family_with_children • se
5
2026-02-14 • via Nuitee
S
Stephanie • family_with_children • fr
7
Pros:

Le petit déjeuner est très complet , cela manque de jus de fruits frais .
A 5 minutes du métro , de bons restos aux alentours l accès au sauna et la salle de sport sont un gros avantage..

Cons:

La literie du lit canapé est moyenne.

2026-02-13 • via Nuitee
A
Annette • solo_traveller • se
8
Fräscht, lugnt och trevligt.
Pros:

Nära till allt jag skulle ta mig för, fräscha lokaler, trevlig personal. Visst kunde man höra någon gång att det slogs igen en dörr i korridoren, men i övrigt upplevdes rummet som tyst.
Det renoverades vissa rum i korridoren, men det tillhör ju inte normaliteten - och det som var högljutt i det arbetet skedde varken tidigt eller sent, utan mitt på dagen. Det fanns info-lappar om det i hissen.

Cons:

Det ger förvisso en öppen och lite lyxig känsla, men glasdörr till bad/wc. Nu var toaletten lägligt placerad, lite runt hörnet, så det var inte direkt insyn till den - utan mot jacuzzin istället. Men jag är ändå inte toppenförtjust i glasdörrar till faciliteterna. En smak-sak, helt enkelt.

2026-02-13 • via Nuitee
B
Bim • family_with_children • se
8
Pros:

Stora och bra familjerum. Bra frukostutbud.

2026-02-12 • via Nuitee
S
Sezer,Emel,Ege derhan,Efe mercan • family_with_children • tr
9
2026-02-12 • via Nuitee
N
Nora • solo_traveller • se
10
Ljuvlig, mycke trevligt hotel med bra frukost!
Pros:

Rymligt och bra läge

2026-02-12 • via Nuitee
M
Marta • family_with_children • ie
10
2026-02-11 • via Nuitee
Y
yeser • family_with_children • tr
8
2026-02-11 • via Nuitee
E
Endre • extended_group • hu
10
nagyon jó ár-érték arány.
Pros:

A szobák mérete megfelelő volt. A legtöbb látni való könnyen elérhető. Közel van metró és busz megálló. A környéken sok étkezési és vásárlási lehetőség.

Cons:

Nem volt ilyen.

2026-02-10 • via Nuitee
B
Bodil • family_with_children • se
10
2026-02-10 • via Nuitee
E
Emma • family_with_children • se
8
2026-02-10 • via Nuitee
G
Graham • couple • gb
8
Average
Pros:

Average, not great not bad

Cons:

Building work being carried out. Without previous warning

2026-02-09 • via Nuitee
A
Andrea • family_with_children • it
9
Ottima colazione, camera piccola ma pulita e con tutto ciò che serve, staff gentile e disponibile, buona posizione per s
Pros:

Pulizia, posizione, colazione, disponibilità staff

Cons:

Nulla

2026-02-09 • via Nuitee
J
Joana • extended_group • pt
8
A cidade é encantadora e muita limpa.
Pros:

A localização, pequeno-almoço e hospitalidade e simpatia dos funcionários.

Cons:

Os lençóis estavam sujos.

2026-02-09 • via Nuitee
M
martina • family_with_children • gb
7
Comfortable stay in centre of City
Pros:

Central and warm with good breakfast

Cons:

Booked for 3 adults did not realise this was a sofa bed as 3rd bed . Was a bit disappointed as it was for an adult.

2026-02-09 • via Nuitee
A
anıl • family_with_children • tr
10
Konum çok iyi , açık büfe kahvaltısı harikaydı , personel güler yüzlü ve ilgili. Odalar sıcak ve temiz. Resepsiyonist ar
2026-02-09 • via Nuitee
J
Johan • couple • se
7
2026-02-08 • via Nuitee
D
Dominik • family_with_children • pl
9
2026-01-31 • via Nuitee
M
Matthias • family_with_children • at
8
2026-01-31 • via Nuitee