Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Sauna
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Excellent breakfast
Cons:
Cleanliness issues with some rooms
Comfort of bedding not optimal
Amenities could be improved

Categories

Cleanliness
7.46
Some reviews mentioned issues with old furniture and cleanliness standards, affecting the overall sentiment.
Service
8.43
Multiple reviews praised the helpfulness and friendliness of staff.
Location
8.47
The central location was highlighted positively in several reviews.
Room Quality
7.42
Concerns raised about bedding comfort and various design issues in rooms.
Amenities
7.95
Mentioned positives, but some amenities like coffee machines were noted as missing.
Value for Money
8.41
Many guests felt the hotel provided good value for the price.
Food and Beverage
7.96
Breakfast received high marks, though some aspects indicated room for improvement.
Overall Experience
7.93
General consensus shows guests enjoyed their stays despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:16

Property Description

Modern Accommodation with Free WiFi and Fitness Centre
Located in the heart of the city, Best Western Kom Hotel offers a peaceful retreat with complimentary WiFi and a state-of-the-art fitness center. Ideal for both leisure and business travelers, the hotel is just a stone's throw away from Rådmansgatan Metro Station and the bustling Drottninggatan shopping street.

Deluxe Rooms and Extensive Breakfast Buffet
Unwind in the well-appointed guest rooms equipped with a work desk, sleek bathroom, and a flat-screen TV. Start your day with a sumptuous breakfast buffet offering a variety of hot and cold options. Need a caffeine fix? Enjoy free hot drinks in the lobby throughout the day.

Free Fitness Classes and Eco-Friendly Practices
Stay active during your stay with complimentary fitness classes in the gym. As a certified environmentally friendly hotel, Best Western Kom Hotel combines comfort with sustainability. Let our knowledgeable staff enhance your experience with personalized tourist tips and excellent service.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Best Western Kom Hotel now.

Important information:

Please note that this hotel does not accept cash payments.

Please let the hotel know how many children will be staying and note the age in the Special Requests box when booking.

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ARN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 300 per day.

Location

Guest Reviews

8
Based on 5949 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
Z
Zita • solo_traveller • pt
9
2026-04-25 • via Nuitee
A
Alessandro • couple • it
9
Pros:

Colazionw ottima.

2026-04-25 • via Nuitee
Z
Zita • solo_traveller • pt
9
2026-04-25 • via Nuitee
P
Pierre • family_with_children • de
8
2026-04-24 • via Nuitee
E
Elin • family_with_children • se
2
Inget hotell vi någonsin kommer besök igen. Dåligt städat, fick inte de vi bad om.
Pros:

Ingenting

Cons:

Det var inte alls städat i rummet. Vi hade bett om en spjälsäng på rummet men det fanns inte. Det var skitit på bord och golv, hål i lakanet. Vi anlände vid 22 tiden och kände inte att de va tid att gå ner och säga ifrån.

2026-04-24 • via Nuitee
J
John • family_with_children • gb
8
2026-04-22 • via Nuitee
R
Rozenn • couple • fr
8
Pros:

Petit-déjeuner copieux avec toutes sortes de plats salés et sucrés. Très bien.
Pendant mon 2ème séjour de 5 jours en avril, j'ai bénéficié d'une chambre spacieuse avec une belle vue sur la place et l'église et une grande salle de bain.

Cons:

Pour mon 1er séjour du 24 au 26 mars, la chambre, certes spacieuse et confortable, ne disposait que d'une fenêtre en hauteur et une autre étroite et en coin ce qui la rendait beaucoup moins agréable que celle obtenue en avril qui était pourtant moins coûteuse.
Les indications et photos données par Booking ne permettent pas de savoir quelle chambre est attribuée

2026-04-22 • via Nuitee
A
Alessandro • couple • it
9
Tutto bene. Se torno a Stoccolma ritorno in questo hotel.
2026-04-22 • via Nuitee
Y
Yvonne • solo_traveller • se
8
2026-04-22 • via Nuitee
G
Gloria • family_with_children • it
10
2026-04-21 • via Nuitee
A
Aurélie • extended_group • fr
10
2026-04-21 • via Nuitee
N
Nathalie • family_with_children • fr
8
Établissement propre et très bien situé
Pros:

Établissement très bien situé, le petit déjeuner est très complet et le personnel très accueillant

Cons:

La chambre économique est vraiment minuscule

2026-04-21 • via Nuitee
P
Przemysław • extended_group • pl
9
Pros:

Great location, excellent breakfasts, very helpful staff. Luggage storage available. I recommend this hotel. For the price, it’s a great deal.

2026-04-21 • via Nuitee
O
Olga • family_with_children • ee
9
Great stay
Pros:

A great location and friendly personnel.

Cons:

Nothing to complain about

2026-04-21 • via Nuitee
I
Ingrid • solo_traveller • at
8
Pros:

Sehr gutes Frühstück.
Gute Lage.

2026-04-21 • via Nuitee
S
Svensson • family_with_children • se
10
Pros:

Trevligt att alla vi sex kunde bo i samma rum.

Cons:

Bäddsoffan var antingen en hiss eller diss. Första natten gnällde de två som låg där att de hade sovit dåligt och att det var det värsta de varit med om, andra natten bytte vi och de sov som små grisar och vaknade pigga och utvilade. Funkar om man vill ligga högt med huvudet.
Städpersonalen hade dörren öppen när de städade i ett annat rum, så vi kunde hämta grejjer utan att de reagerade.

2026-04-21 • via Nuitee
M
Maria • solo_traveller • hu
10
2026-04-21 • via Nuitee
S
Susan • solo_traveller • se
9
2026-04-20 • via Nuitee
A
Andris • couple • lv
10
2026-04-20 • via Nuitee
A
Ana • solo_traveller • rs
9
Very good choice with central location
Pros:

Very relaxed atmosphere, good breakfast, nice rooms and comfortable beds. Licstion is cetric, everything is in walkable distance. Supermarket around the corner that works till 11 pm.
Spacious lobby where you can sit and enjoy with your family

Cons:

Room with sofa bad was smallish but managable.
No fridge in the room.

2026-04-20 • via Nuitee