Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Excellent breakfast
Cons:
Cleanliness issues with some rooms
Comfort of bedding not optimal
Amenities could be improved

Categories

Cleanliness
7.46
Some reviews mentioned issues with old furniture and cleanliness standards, affecting the overall sentiment.
Service
8.43
Multiple reviews praised the helpfulness and friendliness of staff.
Location
8.47
The central location was highlighted positively in several reviews.
Room Quality
7.42
Concerns raised about bedding comfort and various design issues in rooms.
Amenities
7.95
Mentioned positives, but some amenities like coffee machines were noted as missing.
Value for Money
8.41
Many guests felt the hotel provided good value for the price.
Food and Beverage
7.96
Breakfast received high marks, though some aspects indicated room for improvement.
Overall Experience
7.93
General consensus shows guests enjoyed their stays despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:16

Property Description

Modern Accommodation with Free WiFi and Fitness Centre
Located in the heart of the city, Best Western Kom Hotel offers a peaceful retreat with complimentary WiFi and a state-of-the-art fitness center. Ideal for both leisure and business travelers, the hotel is just a stone's throw away from Rådmansgatan Metro Station and the bustling Drottninggatan shopping street.

Deluxe Rooms and Extensive Breakfast Buffet
Unwind in the well-appointed guest rooms equipped with a work desk, sleek bathroom, and a flat-screen TV. Start your day with a sumptuous breakfast buffet offering a variety of hot and cold options. Need a caffeine fix? Enjoy free hot drinks in the lobby throughout the day.

Free Fitness Classes and Eco-Friendly Practices
Stay active during your stay with complimentary fitness classes in the gym. As a certified environmentally friendly hotel, Best Western Kom Hotel combines comfort with sustainability. Let our knowledgeable staff enhance your experience with personalized tourist tips and excellent service.

Ready to experience the perfect blend of convenience and comfort? Book your stay at Best Western Kom Hotel now.

Important information:

Please note that this hotel does not accept cash payments.

Please let the hotel know how many children will be staying and note the age in the Special Requests box when booking.

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ARN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 300 per day.

Location

Guest Reviews

8
Based on 6112 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
M
Michał • family_with_children • pl
9
2026-05-16 • via Nuitee
B
Brigitte • couple • de
7
Alles in allem hatten wir eine gute Zeit in diesem Hotel!
Pros:

Die Lage des Hotels war sehr gut. Man konnte von hier alle Ziele in der Stadt sehr gut erreichen.
Das Zimmer war ruhig. Die Betten waren ok.
Das Frühstück war supergut. Es gab sicherlich für jeden was und das Personal sorgte ständig für Nachschub und Ordnung. Vielen Dank für deren tolle Arbeit!!!
Auch das übrige Personal im Haus war immer sehr freundlich.

Cons:

Es gab viele Lampen, die aber alle zum Lesen nicht geeignet waren. Es gab auch für zwei Personen keine bequeme Sitzgelegenheit, obwohl das Zimmer groß genug war. Auch das Badezimmer war sehr eng und der Wasserhahn am Waschbecken eigentlich viel zu niedrig zum Haarewaschen.

2026-05-16 • via Nuitee
A
Arlene • solo_traveller • se
8
2026-05-16 • via Nuitee
O
Oksana • extended_group • ua
7
Pros:

Зручне місце розташування

Cons:

Сніданки, а саме якість їжі

2026-05-16 • via Nuitee
S
Sara • family_with_children • se
7
2026-05-16 • via Nuitee
M
Melissa • solo_traveller • de
9
Pros:

Sehr leckeres Frühstück und tolles Sauna und sportangebot

2026-05-15 • via Nuitee
M
Malin • family_with_children • se
8
Extra + att hundarna fick följa med. Mycket uppskattat
Pros:

Allt som förväntades fanns och det var gott.

Cons:

Hade kunnat vara bättre info om parkering för oss som kommer långväga med bil. Jag hade inte uppfattat att det krävdes förbokning och parkeringen var full. Vi kom själva på sen att det fanns gratis parkering i närheten (kväll/helg). Det hade bra om de i receptionen kunde tipsa om det framöver. Samt tydligare info om parkering vid bokningen.

2026-05-14 • via Nuitee
O
Olga • solo_traveller • cz
7
Cons:

Very small windows

2026-05-14 • via Nuitee
K
Kasia • family_with_children • pl
9
2026-05-13 • via Nuitee
A
Agnieszka • solo_traveller • pl
9
Dobry na kilkudniowy pobyt
Pros:

Hotel w dobrej lokalizacji, śniadania ok, pokoj niewielki ale czysty, codziennie sprzątany. Na kilkudniowy pobyt w sam raz.

Cons:

Brak szafy lub półek na ubrania.

2026-05-12 • via Nuitee
R
Roberta • extended_group • it
7
2026-05-12 • via Nuitee
C
Chima Lucky • solo_traveller • se
9
2026-05-12 • via Nuitee
S
Savvoula • extended_group • gr
10
2026-05-12 • via Nuitee
B
Birol • solo_traveller • tr
10
Pros:

Kahvaltı çok güzeldi. Konum olarak merkeze yürüyerek 15 dakika. Çevresinde market yemek yerleri mevcut. Çalışanlar yardımcı oluyor ve ilgililer.Spor salonu ve sauna hizmeti olması ekstra güzel. 3 gece konaklafım ve memnun kaldım.

Cons:

Kaldığımız odada ki çift kişilik yatağın iki ayrı yataktan birleşmiş olmasından kaynaklı çocuğumuz aramızda yattığı için zaman zaman yatakların arası açılıyordu.

2026-05-12 • via Nuitee
R
Riku • solo_traveller • fi
9
2026-05-11 • via Nuitee
M
Mickael • family_with_children • fr
8
Sejour agréable à la découverte de Stockholm
Pros:

Très bon accueil. Chambre confortable. Petit déjeuner bon et varié. Proche du métro afin de pouvoir visiter Stockholm.

2026-05-11 • via Nuitee
D
Diana • extended_group • ro
10
Comfortable city stay
Pros:

Second time staying here- lovely staff, super clean, good breakfast, convenient location.

Cons:

N/A

2026-05-11 • via Nuitee
P
Pantelis • family_with_children • gr
9
2026-05-10 • via Nuitee
I
Igor • solo_traveller • br
10
Pros:

Clean, great location and great breakfast

2026-05-09 • via Nuitee
O
Oleh • extended_group • ua
8
2026-05-09 • via Nuitee