Hotell Heden - BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.1 (10430 reviews)
Sten Sturegatan 1 , Gothenburg , SE
+46 31 773 84 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Poor cleaning standards
Inconsistent room quality
High price for value

Categories

Cleanliness
6.74
Several reviews pointed out poor cleaning standards and mold in the bathroom.
Service
8.71
Most reviews mentioned friendly and helpful staff.
Location
9.25
Multiple mentions of great location close to various attractions.
Room Quality
7.2
Mixed reviews; some comments about the condition of rooms and comfort.
Amenities
8.73
Amenities noted were generally satisfactory with positive mentions of breakfast.
Value for Money
7.69
Some reviews indicated the price was too high for the quality offered.
Food and Beverage
7.74
Breakfast received mixed reviews; while good, some findings indicated areas for improvement.
Overall Experience
8.71
General consensus reflected a decent stay with some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:33

Property Description

Scandinavian Design Rooms
Indulge in the typical Scandinavian design of Hotel Heden; BW Signature Collection's rooms, featuring flat-screen TVs with satellite channels.

Wellness Centre
Unwind at the free wellness centre, complete with a gym and sauna, offering the perfect relaxation spot during your stay.

Convenient Location
Located just 500 metres from the Avenyn shopping street and within a 10-minute walk to Liseberg Amusement Park, Hotel Heden; BW Signature Collection offers the ideal base for exploring the city.

To experience a perfect blend of comfort and convenience, book your stay now at Hotel Heden; BW Signature Collection.

Important information:

Note the age of any accompanying children in the Special Requests box when booking.

Please note that parking is subject to availability.

Guests under the age of 18 can only check-in if traveling as part of a family.

Please note that baby cribs are available on request directly to the property.

The property is cash-free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Location

Guest Reviews

8.1
Based on 10430 reviews
Cleanliness: 6.74
Service: 8.71
Location: 9.25
Room Quality: 7.2
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 7.74
Overall Experience: 8.71
H
Helle • solo_traveller • dk
8
2026-09-19 • via Nuitee
M
Marcel • couple • ch
7
Emplacement correct pour visiter Göteborg
Pros:

L’emplacement

Cons:

Le parkings n’est pas accessible facilement en raison de travaux cela n’est pas signalé

2026-09-19 • via Nuitee
J
Jan Granath • solo_traveller • fr
8
2026-09-19 • via Nuitee
L
Leo • solo_traveller • nl
8
Prima verblijf in het centrum van de stad
Pros:

Prima locatie

Cons:

Het is wat gedateerd

2026-09-19 • via Nuitee
B
Bengt • couple • se
8
Sköna sängar nära till allt
Pros:

I centrum

2026-09-19 • via Nuitee
M
Marie • solo_traveller • se
8
2026-09-19 • via Nuitee
M
Mats • solo_traveller • se
3
ok
Pros:

Kallt, opersonligt, börjar bli riktigt slitet.

Cons:

Sakande den varma känslan.

2026-09-19 • via Nuitee
V
Victor • couple • nl
8
Goede locatie voor de stad te verkennen en dichtbij restaurants en culturele sightseeings.
Pros:

Ontbijt was zéér uitgebreid en overvloedig, prima koffie en ruime keuze. Tafels werden mooi op tijd schoongemaakt ook al was het heel erg druk met het ontbijt.

2026-09-18 • via Nuitee
C
Christina • solo_traveller • se
5
Allt var ok eller bra, utom hur hundarna behandlas med tanke på hur mycket det kostar att ha dom med
Pros:

Personalen var trevlig. Bra frukost

Cons:

Jag betalar dyrt för att ha mina hundar med mig men får ingenting för det. Ingen vattenskål. Inga sovplatser för hundarna. Inga filtar. Bara en lapp med ett antal regler som går ut på att de inte får nudda något i rummet.

2026-09-18 • via Nuitee
B
Bart • solo_traveller • be
10
2026-09-18 • via Nuitee
C
Carl • solo_traveller • se
9
2026-09-18 • via Nuitee
P
peter • extended_group • se
8
2026-09-18 • via Nuitee
F
Felix • solo_traveller • de
9
2026-09-18 • via Nuitee
E
Eriksson • solo_traveller • se
9
Pros:

Utmärkt frukost buffe.

Cons:

Kan inte hitta något som behöver bli bättre

2026-09-18 • via Nuitee
V
Vaidotas • couple • lt
9
Jaukus viešbutis patogioje vietoje
Pros:

Patogi vieta, skanūs pusryčiai! Labai buvo patogu, kai išvykimo dieną turėjome išvykti prieš pusryčius, registratūroje pasirūpino, kad gautume maisto išsinešimui. Patogi lova.

2026-09-17 • via Nuitee
M
Michael • solo_traveller • es
1
Dålig. Kommer ej tillbaka.
Pros:

Frukosten var bea

Cons:

Smutsigt rum. Juicepaket och muffins och väldigt mycket smuts och damm på rummet framförallt under sängen. Dessutom var hela parkeringen invaderad av getingar, ingen trevlig upplevelse att hämta sin bil

2026-09-17 • via Nuitee
E
Erwin • couple • se
10
Bra läge och allt var toppen utom kiosken vid reception som var för dyr
Pros:

Fantastiskt rikhaltig frukost

Cons:

Inget

2026-09-17 • via Nuitee
M
Malin • family_with_children • se
10
2026-09-17 • via Nuitee
C
Christer • couple • se
9
2026-09-17 • via Nuitee
E
Erik • solo_traveller • se
10
2026-09-17 • via Nuitee