Springhill Suites By Marriott Metro Center

Hotels
•
SpringHill Suites
8 (137 reviews)
250 Athens Way, Nashville, Tennessee, 37228 , Nashville , US
1-615-244-5474

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Facilities

Free breakfast
Fitness facilities
Express check-out
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast
See all facilities

Review Highlights

Pros:
Clean and comfy
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Broken elevator
Breakfast variety needs improvement

Categories

Cleanliness
7.46
Several reviews indicate that cleanliness was inconsistent, with mentions of unclean bedding.
Service
8.93
Many positive mentions of staff being helpful and friendly.
Location
8.47
Convenient location with good commuting options and accessible bus service.
Room Quality
7.92
Rooms described as spacious and comfortable, though there were some cleaning issues.
Amenities
7.95
General enjoyment of amenities like the pool and breakfast, though some were not satisfied.
Value for Money
7.91
Perceived as good value for the money, despite issues with broken amenities.
Food and Beverage
7.46
Breakfast needs improvement in variety, although staff was friendly.
Overall Experience
7.93
Overall, guests enjoyed their stay despite isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:57

Property Description

Discover Nashville in style at Springhill Suites By Marriott Metro Center, where comfort meets convenience.

Unmatched Recreational Facilities
Dive into relaxation with our outdoor and indoor pools or energize yourself at our fully-equipped fitness center, ensuring there's always something invigorating to do.

Comfortable Suites with Modern Amenities
Stay in one of our 78 stylish air-conditioned suites featuring kitchenettes, LCD televisions with cable programming, and complimentary Wi-Fi to keep you connected and comfortable during your stay.

Convenient Location and Services
Situated just minutes from top attractions like the Country Music Hall of Fame, enjoy a complimentary continental breakfast daily, express check-out, and on-site parking for a hassle-free experience.

Book your unforgettable Nashville getaway at Springhill Suites By Marriott Metro Center today!

Important information:

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

See all policies

Location

Guest Reviews

8
Based on 137 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 7.93
L
Lamont
10
Out of town views.
Pros:

I was there for the NFL game. (Rams vs Titans)
The room was a nice size and the shower works well. The employees were helpful and kind. Commuting back and forth in the area was not bad at all.

2025-09-15 • via Nuitee
B
Brandi
10
Pros:

Clean and comfy. Enjoyed the pool!

2025-09-13 • via Nuitee
S
Shanda • family
10
Pros:

We liked that you cleaned everyday and the free coffee and tea options

2025-09-11 • via Nuitee
S
Steve
10
Pros:

Very clean

2025-09-01 • via Nuitee
L
Lekeisha • family
10
Pros:

Omg the front desk staff was amazing and polite!!

2025-09-01 • via Nuitee
D
Deb
10
Nice hotel
Pros:

Check in was made easy with the help of Desarea, as I had goofed up our reservation. She was so helpful and understanding of our error and was a delight talking to her.

2025-08-30 • via Nuitee
S
sharon
8
Pros:

Rooms were very clean. Breakfast was OK. Elevator was broken and ice machine on floor was broken. Other than that. It was good value for the money.

2025-08-25 • via Nuitee
S
Sheri
2
Poor customer service
Pros:

I am a 68 year old women, (over weight, 3 bulging disks and foot problem. I stayed 3 nights. On Saturday I find out elevator is broke. I'm on second floor and can't walk stairs. I tell front desk im leaving next morning at 5:30 am. They tell me to call front desk and they will help with luggage. Next morning no answer on front desk phone. I go down and clerk goes I can't help you. I said I can't carry bags downstairs and she goes "Oh well". Last time I ever stay at one of there hotels

2025-08-24 • via Nuitee
R
Rebecca
10
Pros:

Staff was very hospitable, sweet and helpful

2025-08-24 • via Nuitee
I
Issam M • partner
10
Pros:

The staff is absolutely awesome, helpful & professional.

2025-08-24 • via Nuitee
C
Carolyn • family
6
Pros:

Checking in was ready. Front desk staff was very nice. When we went to bed, my daughter found something all over her sheets and bed coverings. Clearly, the room was not cleaned properly. Called the front desk, and even though o had indicated that we were getting ready for bed, it took quite a while for someone to come up with a change of bedding. Which they tossed at us to take care of. I would not stay here again.

2025-08-20 • via Nuitee
V
Verified traveler
8
Breakfast needs some work
Pros:

The hotel staff very friendly. The breakfast is adequate. Needs more variety. Clean.

2025-08-14 • via Nuitee
J
jennifer
10
Pros:

Desk help was amazing ! Cleanliness was terrific!

2025-08-12 • via Nuitee
A
Andrew
10
Pros:

The staff was very friendly and helpful, telling us about the bus service, which stopped right in front of the hotel. The bus was easy to use and inexpensive. Breakfast was substantial with good variety & the bed was very comfortable.

2025-08-10 • via Nuitee
K
Karol • friends
8
Pros:

The staff is so nice and helpful!

2025-07-28 • via Nuitee
M
Michelle • family
10
Pros:

Great property. Very clean. Spacious.

2025-07-27 • via Nuitee
B
brenda
10
Pros:

Staff was wonderful. We really enjoyed our stay.

2025-07-27 • via Nuitee
L
Linda • family
10
Pros:

Pool was closed one afternoon but other than that it was a nice place food was great. Charged for parking which stinks!

2025-07-15 • via Nuitee
R
RAJENDRA
6
Pros:

No fan in bathroom. Feels really hot after a shower. Please, do not charge for parking

2025-07-14 • via Nuitee
K
keri • family
8
Pros:

Staff was great. They made cookies everyday in the lobby. Breakfast was tended to every 15 mins. Beds were extremely soft like clouds. Only negative is spotty wifi.

2025-07-09 • via Nuitee