Staybridge Suites Boston - Burlington by IHG

Hotels
Staybridge Suites
8.7 (979 reviews)
11 Old Concord Road , Burlington , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Inconsistent room cleaning
Breakfast variety could be improved

Categories

Cleanliness
8.33
Most reviews mention cleanliness as good, but some expressed concerns about room cleaning delays.
Service
9.1
Guests frequently praised the friendly and helpful staff, despite minor issues with bookings.
Location
8.64
Generally a good location, although mentioned as a bit far from certain attractions.
Room Quality
8.69
Rooms described as spacious and comfortable with necessary amenities.
Amenities
8.82
Family-friendly amenities including kitchenettes and laundry, though some areas for improvement noted.
Value for Money
8.58
Offers good value for the price, especially with the included breakfast.
Food and Beverage
8.43
Breakfast options received mixed reviews, with some stating lack of variety.
Overall Experience
9
Overwhelmingly positive stay experiences, with many expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:05

Property Description

Spacious Suites with Modern Amenities

Sonesta ES Suites Burlington provides studio and one to two bedroom suites with fully equipped kitchens and complimentary high-speed internet.

Convenient On-Site Facilities

Enjoy the convenience of an EShoppe store, fitness room, swimming pool, business services, and free parking at the hotel.

Ideal Location for Business and Leisure

Located near Interstate 95 and US 3, the hotel is close to major businesses, the Burlington Mall, and Boston attractions. Continental breakfast is included for a perfect start to your day.

Book your stay at Sonesta ES Suites Burlington for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, the minimum age required to check-in is 21 years.

When travelling with dogs, please note that an extra charge of $75 fee per 7 night stay and $25 per week thereafter applies. A maximum of 2 dogs per room is allowed.

Please note that Renovation work of the lobby will be carried out from {15/02/26} to {30/06/26}.

Renovation work is taking place from 08:00AM to 07:00PM daily. The lobby is under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Fitness center is closed from 2026-08-15 until 2026-06-23
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 979 reviews
Cleanliness: 8.33
Service: 9.1
Location: 8.64
Room Quality: 8.69
Amenities: 8.82
Value for Money: 8.58
Food and Beverage: 8.43
Overall Experience: 9
T
Theresa family_with_children us
10
Pros:

Rooms were nice and clean! Staff was helpful and friendly.

Cons:

Some of the food smells in the halls.

2026-07-23 via Nuitee
G
Gerald extended_group us
9
2026-07-23 via Nuitee
D
David family_with_children at
9
Praktische Unterkunft nahe Boston
Pros:

Preis Leistung ok. Frühstück einfach, aber passt.
Waschraum mit Trockner, im Preis inbegriffen.
Pool sauber. Gratis Parkplätze.
Außen gibt es eine Grillmöglichkeit.
Insgesamt gut und günstig

2026-07-22 via Nuitee
E
Emmanuel couple do
9
2026-07-22 via Nuitee
O
Olga family_with_children pr
10
Coming back soon ! Breakfast was great !
Pros:

All wa great .Staff very helpful and pleasant .Kitchen staff was great very helpful .Nivi very nice and I think Aaron also very pleasant .Pool was also a plus !

Cons:

My last day they came to clean room too early .

2026-07-22 via Nuitee
E
Emmanuel family_with_children do
9
2026-07-22 via Nuitee
S
Steven couple gb
9
2026-07-21 via Nuitee
S
Sacha solo_traveller nl
8
Pros:

Grote suite kamer, met 2 badkamers, erg handig

Cons:

Drukke ontbijtruimte

2026-07-19 via Nuitee
O
Odul family_with_children tr
7
Odanın temizlenmemesi dışında keyifli zaman geçirdik
Pros:

Resepsiyonda gece 11 den sonra duran beyefendi ve genel müdürçok yardımcıydı, onlara çok tesekkür ediyorum

Cons:

Kahvaltıdan sorumlu bir personel var, oda yetişemiyor.
9 gün kaldık odayı bir kere bile temizlemediler, çöpü kendim adam çağırıp verdim.

2026-07-19 via Nuitee
A
Ariella solo_traveller us
7
Pros:

The place was nice, room was comfortable. Excellent shower.

Cons:

Our room was very cold and even when we turned off the AC it kept blowing. Staff was completely clueless and couldn't help.

2026-07-17 via Nuitee
C
Christian extended_group ec
10
2026-07-13 via Nuitee
C
Christian extended_group ec
9
2026-07-13 via Nuitee
D
Danielle solo_traveller us
1
Won't be returning.
Pros:

I arrived for a late checkin and the staff was helpful.

Cons:

Bathroom sink clogged, transition from bath to shower didn't work, bed sheets were dirty.

2026-07-13 via Nuitee
N
Nicholas couple us
1
2026-07-12 via Nuitee
H
Heidi family_with_children dk
8
Fint
Pros:

Gratis parkering. Godt indrettet værelse. Skøn pool med poolhåndklæder

Cons:

Vi var der i 4.th of july weekend, så morgenmaden var overfyldt og de kunne ikke følge med i opfyldning.

2026-07-08 via Nuitee
R
Ramos couple us
10
It was very pleasant, clean love it has a kitchen and my baby girl Sky was able to stay. Pet friendly hotel
Pros:

Very clean and friendly love the rooms and my baby girl can come my doggie

Cons:

Everything the breakfast and pet friendly

2026-07-03 via Nuitee
C
Cram family_with_children us
1
Way overpriced and overall not a great place to stay. Will never choose Staybridge or IHG again.
Pros:

The rooms were clean and in good shape

Cons:

1) A $200 deposit is ridiculous.
2) There was limited ice.
3) A double room that sleeps 8 and could only get one blanket and no pillows for the people on the sofa bed. This room doesn’t sleep 8 if you don’t have the bedding
4) Breakfast was sub par. There isn’t enough room to get in and out of the breakfast area with the amount of people that stay at this hotel. Soda machine was out of flavors she whole weekend. There was no ice. Limited cereal and looked old
5) The pool gates are almost impossible to open unless you are almost 6ft tall and can reach over to pull the pin. Great that kids can’t get in but neither can some adults without help
6) the halls and especially the stairwells had a funny very unpleasant smell
7) Limited food but only on Mon-Wed. Who does that. Usually they have food/bar open on weekends
8) one set of elevators in the middle and the place is rather large. We were in a wheelchair accessible room and it’s the furthest away from the elevators possible in the building.
9) prices were jacked up and over $425/night for a regular room. We choose a 2 bedroom rather than two separate rooms due to the cost but it will still almost $600/njght. You can stay at a luxury hotel with a large room for that. This was not luxury.

Overall not a great stay. Have stayed at other places for far less money and better value.

2026-07-02 via Nuitee
T
Talicohen solo_traveller il
10
Pros:

מלון מעולה חדרי משפחה ענקיים
מיקום מעולה עם רכב

2026-07-01 via Nuitee
J
JOHN solo_traveller gb
10
Boston was brilliant and the Tartan Army were welcomed with open arms
Pros:

Excellent place to stay.
Lovely, clean and food was good.

Cons:

Everything was perfect.

2026-07-01 via Nuitee
Y
YOSUKE solo_traveller jp
8
2026-06-26 via Nuitee