DoubleTree by Hilton Fayetteville

Hotels
Doubletree by Hilton
8.3 (445 reviews)
1965 Cedar Creek Road , Fayetteville , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Inconsistent room quality
Food quality issues

Categories

Cleanliness
8.26
Most reviews indicate that the property was clean, but there were instances of uncleanliness reported.
Service
8.73
The staff was noted as friendly and helpful in several reviews, although there was a complaint about the check-in process.
Location
8.77
Reviewers appreciated the hotel's convenient location, particularly for travelers.
Room Quality
7.72
Some rooms were reported as dated and uncomfortable, affecting the overall perception.
Amenities
8.25
The amenities were satisfactory, with a well-equipped fitness center mentioned.
Value for Money
8.21
Given the combination of factors, guests found the overall value for money to be reasonable.
Food and Beverage
7.76
Food quality received mixed reviews, with some negative experiences highlighted.
Overall Experience
8.73
Most guests expressed a willingness to return and appreciated their stay overall despite a few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 11:22

Property Description

Convenient Location
Located near Fort Bragg and Pope Air Force Base, the DoubleTree Hotel in Fayetteville, North Carolina, offers easy access to key military installations.

Amenities Galore
Enjoy the convenience of an on-site restaurant, gift shop, fitness center, and complimentary WiFi during your stay at the Fayetteville DoubleTree Hotel.

Nearby Attractions
Explore the Crown Center, 82nd Airborne Division War Memorial Museum, and Heritage Square, all just a stone's throw away from the hotel.

Ready to experience comfort and convenience in Fayetteville? Book your stay at the DoubleTree Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAY

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 445 reviews
Cleanliness: 8.26
Service: 8.73
Location: 8.77
Room Quality: 7.72
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.73
C
Clarice extended_group us
7
2026-05-22 via Nuitee
D
David solo_traveller us
9
Older facility but offers much
Pros:

Services, meals, location

Cons:

Facility was clean but aged.

2026-05-17 via Nuitee
V
Virginia solo_traveller us
9
2026-05-16 via Nuitee
S
Sonja couple us
9
2026-05-16 via Nuitee
A
Alethea family_with_children us
9
It was great.. we had a good time
Pros:

The beds were so comfortable

Cons:

Really no complaints, but if I had to choose, maybe parking

2026-05-14 via Nuitee
B
Brian solo_traveller us
10
Pros:

The hotel was beautiful inside. My room was spacious and clean and pleasantly quiet.

Cons:

The location of the hotel was in a subpar area, like low poverty. There were a lot of homeless people walking around. For a hotel of that magnitude, one would think it would surround itself in a much better environment.

2026-05-13 via Nuitee
R
Roman couple us
1
Pros:

Very disappointing. The first thing was a strong smell of marihuana in the hall coming from a non-smoking room. But the main disappointment was the trucks at the back of the property that were idling throughout the night. We complained about the noise and exhaust to the front desk, but they brushed us off, saying they do not collect the info about the car their guests travel in and have no means to contact the drivers. They refused to send someone in to advise the drivers who were at the trucks.
We called Hilton's help line. They contacted the property but repeated the same. Moreover, they said that the trucks were outside of the property. Which was a lie, because they were right at the back of the parking lot. The supervisor at Hilton asked to call after checking out nd they will "make it right" for us. We mentioned that we are interested in having it resolved for the night, but they said there is nothing they could do. We called the Hilton the next day upon checking out, , spoke with Ramon. They contacted the property management and said there wouldn't be any compensation for the inconvenience from the property. Case closed.
I suspect that long distance truck driver use this locationoften because there plenty of space to park. All despite a trucks parking lot two minutes away. I do nto recommend staying at this hotel.

2026-05-11 via Nuitee
M
Manuel solo_traveller us
6
Decent value close to highway for a quick stopover.
Pros:

Bed was comfortable. Facility was clean.

Cons:

The accommodation was very dated and old looking.

2026-05-10 via Nuitee
J
Jessica couple us
3
Cons:

Air conditioning didn’t work was hot the whole time everything was so expensive on site

2026-05-09 via Nuitee
K
keith couple us
9
Perfect spot to stop on your drive North/South on Rt 95
Pros:

We stop here on our drive from Florida to Virginia. Excellent location with easy access from Rt-95 and a few restaurant choices within walking distance (Cracker Barrel, Bojangles, Ruby Tuesday, Starbucks) as well as the restaurant in the hotel. Their walnut chocolate chip cookies are great too. Reasonably priced.

Cons:

The bathroom vent didn't seem to suck air out of the room

2026-05-03 via Nuitee
K
Kirt solo_traveller us
10
2026-05-03 via Nuitee
P
Peggy couple us
9
2026-04-29 via Nuitee
M
Mary solo_traveller us
10
Pros:

Room was clean and restaurant was great. Love the staff!

2026-04-26 via Nuitee
J
Jennifer solo_traveller us
10
Pros:

The facility was very clean and the staff was phenomenal

Cons:

The bistro closed too early. The location is awful.

2026-04-26 via Nuitee
P
Pinis solo_traveller us
10
Pros:

I paid for breakfast

Cons:

Room was clean Dominos Pizza

2026-04-25 via Nuitee
J
Jade family_with_children ca
9
2026-04-24 via Nuitee
V
Victoria solo_traveller us
8
2026-04-23 via Nuitee
K
Kmw_Retired Couples Florida
2
A $15 breakfast earned this review
Pros:

We are Hilton Gold. 678k points. Miss diamond by a few nights a year. Loyal here, Europe and Asia.

Booked a room for the night off I-95. Bought the breakfast. Wanted to use FOB credit for a beverage before bed after 12 hours in the car.

Added my husband to the reservation as the reservation system instructed.

Checked in. Clerk (Lisa) advised that even though I put my husband’s name on the reservation somewhere else I didn’t change the number of adults to 2. Therefore no breakfast or FOB for him.

Lisa went so far as to call her manager Cassandra as she could see I clearly intended 2 in the room. Cassandra said nope - absolutely no breakfast or FOB for the 2nd adult. Gold status and loyalty be damned.

This property is independently owned, not corporate (the franchisees are IME always the place where if there will be a problem you will find it).

Icing on the cake? FOB cannot be used for an adult beverage!

2026-04-21 via Tripadvisor
V
Virginia extended_group us
9
Beautiful Hotel with lovely, comfortable and clean rooms.
Pros:

Hotel and rooms were really attractive and beds were very comfortable. Loved the pillows.

Cons:

We thought the hallways were very warm - but thankfully room was lovely and cool. We really didn't like the layout of the bathroom - toilet and tub in one place and sink in another but it wouldn't be enough to keep me from booking at your hotel in the future. We chose not to pay the additional money for breakfast. It would have been nice to provide free coffee or tea and maybe a muffin as we started the trip home.

2026-04-20 via Nuitee
L
Lawrence extended_group us
7
Pros:

Front staff very friendly and nice. I have only seen 1 person at any time in the front but even with all going on she is very professional and welcoming everyone.

Cons:

I needed towels/ we were 3 and the room only had for 2. The front desk could not bring me the towel I had to get it at the front desk. Your front desk is understaffed. Several times I have stayed here and only 1 person is taking care of check-ins, phones and the main hub for information. This is a Hotel not a motel /staff it as such!

2026-04-16 via Nuitee