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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Fishing
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Horse riding
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Canoeing
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Dry cleaning
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Skiing
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Bowling
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Non-smoking throughout
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Daily housekeeping
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Kid meals
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ATM/cash machine on site
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Wine/champagne
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Pet bowls
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Fitness/spa locker rooms
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Tennis equipment
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience the epitome of comfort at Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted. Our 4-star hotel offers beautifully designed rooms with modern amenities including free WiFi, room service, and a 24-hour front desk for your convenience.
Exciting Activities
Embrace the outdoor paradise of Cranbrook with a stay at our resort. Guests can indulge in thrilling activities like hiking, skiing, and cycling, making every moment an adventure to remember.
Convenient Location
Located just 16 km from the Canadian Rockies International Airport, our hotel provides easy access to travelers. Whether you're here for business or leisure, Prestige Rocky Mountain Resort Cranbrook is the perfect choice for your stay.
Book now and elevate your Cranbrook experience at Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted.
All guests 19 and older must present a valid form of identification upon check-in.
Please note, the fitness center is available for guests 19 years of age and older.
The Prestige Rocky Mountain Resort is proud to be a dog-friendly property. Please note that the only pets that can be accommodated are dogs. Dog-friendly rooms are subject to availability. Please note dog-friendly room requests must be made in advance and must be requested in the comments box upon booking. Kindly note dog-friendly room requests are not guaranteed. Additional fees apply. Any dogs found in a non-dog-friendly room will be subject to fines.
We are in the process of completing some updates to the property including carpet/flooring and some décor/lighting updates in guestrooms, as well as fresh paint, wallpaper, carpet and lighting in the stairwells and hallways. The majority of work will take place between 8am - 6pm daily until the end of May, and we expect minimal noise and guest impact during this time. Thank you for understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
The location was good, breakfast was good, except we waited a long time for the waitress and the food. A nice facility but the cost of the room is high. The staff was friendly and helpful. A clean space.
The cost per night we felt was a little high. The restaurant food was great but poorly staffed...service was slow, it took awhile to get our menus and our food.
Convenient , by the main road
Thin walls, woke up sooo early due to next room’s occupants. There were so many rooms available but they booked us next to each other.
Nothing.
Everything.
During check in, front desk said they will charge $50 to card for preauthorisation. That charge became $250 sans acknowledgment on my end. Then a 2nd $50 charge came in thereafter. Verified with front desk and they said it’s supposed to be $50 per night. We had an original planned stay for 4 nights which equates to $200. But $300 was kept on hold by them.
Room was dingy, extremely dark and had an air of an abandoned space. Bathtub was clogged and when we showered, we were half swimming naked in turbid water. We checked out after the 2nd night to move to a different hotel. During check out, staff on front desk was unable to find the $250 pre authorisation that her colleague did and had to do a 3rd charge and then refund the charge. She had no issues reversing the $50 charge though. The staff then said I had to call my card provider to sort out the pre authorisation they did. It resulted in time wasted and made the hotel’s experience even more unpleasant. As a paying customer, fixing the hotel’s staff inefficiency was apparently part of a guest’s experience. For the cost of Prestige, better value can be find elsewhere without requiring your blood pressure to hit boiling point.
Everything
Nothing
The pool was good
The Air conditioning did not work
Everything is awesome
The staff was amazing
Tout! Beaucoup d'espace dans la chambre. Très propre et les installations sont supers.
Good restaurants good location
The room I had in the train locomotive would physically shake and wake you up as trains went by beside every hour all night. I requested another room (this was the highest price room) I asked for even their cheapest room to be able to sleep the next night and ended up when two sleepless nights nothing to compensate at all for my itinerary.
I have never complained about a hotel in my life before for context and I’m a genius 3
The restaurant
The confusion at check in
The restaurant was excellent
Enjoyed the great breakfast and friendly staff
Clean and welcoming
No complaints at all
Friendly staff let me have a late checkout which enabled a shower after a morning bike ride. Large room. Liked table and comfy chairs.
Would like if served breakfast.
Clean and lots of amenities.
The restaurant was not up to par. 5 star pricing for slow service and overcooked food.
Convenient location on Higway 3 on entrance to Cranbrook. Very quiet despite its location between highway and low traffic train tracks.
A bit tired facilities
Clean, nice, well kept
Nothing
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