DoubleTree by Hilton Boston Logan Airport Chelsea

Hotels
•
Doubletree by Hilton
8.1 (1072 reviews)
201 Everett Avenue , Chelsea , US
+1 617-884-2900

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good shuttle service
Cons:
Poor food quality
Cleanliness issues

Categories

Cleanliness
7.81
Several mentions of uncleanliness, such as stained ceilings and unrefreshed bedding.
Service
8.78
The staff is frequently described as friendly and helpful.
Location
8.32
Good location for transport, but not much to do nearby.
Room Quality
7.77
Rooms reported as comfortable but had issues such as dampness and cleanliness.
Amenities
8.3
Shuttle service and gym available, but dining options are limited.
Value for Money
8.26
Breakfast and parking fees noted as issues; not the best value.
Food and Beverage
6.81
Food quality was reported as poor, with multiple complaints.
Overall Experience
8.78
Despite the issues, many guests expressed they would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:24

Property Description

Convenient Location
Located minutes from Logan International Airport and a short drive from downtown Boston, the DoubleTree by Hilton Boston Logan Airport Chelsea offers easy access to popular attractions.

Modern Amenities
Each room is equipped with a flat-screen HDTV, refrigerator, coffee maker, and microwave. Guests can also enjoy the indoor swimming pool, fitness center, and dining at Pendulum Pub.

Nearby Attractions
Situated just off Route 1, guests can explore Faneuil Hall Marketplace, TD Garden, and more within a 10-minute drive. Discover the best of Chelsea, Massachusetts during your stay.

Book now for a memorable stay at the DoubleTree by Hilton Boston Logan Airport Chelsea.

Important information:

Please note, long term parking is not available during winter, due to the amount of snow the area receives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Location

Guest Reviews

8.1
Based on 1072 reviews
Cleanliness: 7.81
Service: 8.78
Location: 8.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 6.81
Overall Experience: 8.78
P
Pamela • couple • us
9
Pros:

Mattress, pillows and breakfast were great.

Cons:

Computers went down and we only had one glass.

2026-10-17 • via Nuitee
G
George • couple • us
10
Pros:

Just fine

2026-10-16 • via Nuitee
L
Leroy • couple • us
8
Pros:

king bed
Quite room

2026-10-13 • via Nuitee
B
Brock • solo_traveller • us
9
2026-10-12 • via Nuitee
L
Les • couple • us
8
The location is great for access to Logan airport.
Pros:

We stayed in two different rooms in the past three weeks and the second room was apparently remodeled and much nicer than the first.

Cons:

Our first room seemed much older and not as nice for the same price.

2026-10-11 • via Nuitee
G
Giles • couple • gb
9
Good quality and comfy bed in a convenient location to airport.
Pros:

Good sized room with extremely comfortable bed. Good quality items in bathroom and handy shop to buy snacks. Reasonably priced restaurant with good quality food. Staff were very helpful too.

Cons:

Noise from the train at night, but that’s not on the hotel but something to be aware of.

2026-10-09 • via Nuitee
D
David • solo_traveller • us
3
Nightmare on Everett street.
Pros:

It is convenient to Logan. It is a Hilton property.

Cons:

We arrived shortly after midnight and ran into serious issues not usually encountered in Hilton properties. We were given room keys to a room, and the keys didn’t work, so we had to go back to the front desk. They reissued the keys and we went back to the room. The key still didn’t work. As we jiggled the door handle wondering if we were doing something wrong, a person responded from inside the room - it was already occupied. We returned to the front desk and told them, so they gave us a different room - one they were sure noboday was in. We went to the room, and found the bed unmade and dirty towels on the bathroom floor. We called another hotel but they were fully booked. We tried to check other Hilton properties, but since it was past midnight, the website would not allow us to search for a room for that night. So we went back to the front desk and they gave us another room. At this point, it was past 1 am.

2026-10-08 • via Nuitee
S
Shiva • family_with_children • us
10
Loved it
Pros:

Some at the reception desk were amazing and some need to learn more about Boston and how to get around.

Cons:

Some reception employees need to learn more about their surroundings how to get around, give better directions …

2026-09-17 • via Nuitee
G
Gloria • couple • us
10
breakfast was expensive
Pros:

shuttle awesome,

Cons:

what we needed to get to the airport

2026-09-15 • via Nuitee
S
Staci • solo_traveller • us
9
2026-09-03 • via Nuitee
C
Chuanyi • family_with_children • es
4
酒店房间比较旧，员工服务态度不好。
2026-09-02 • via Nuitee
Z
Zaroudi • family_with_children • us
9
Cons:

The water of pool was cold

2026-08-31 • via Nuitee
B
Beaudoin • solo_traveller • us
10
2026-08-27 • via Nuitee
K
Kenna • couple • us
10
2026-08-24 • via Nuitee
P
Patrick • family_with_children • us
9
2026-08-22 • via Nuitee
J
John • solo_traveller • us
10
2026-08-21 • via Nuitee
A
Arturo • couple • us
8
2026-08-18 • via Nuitee
A
Alda • couple • nl
9
2026-08-14 • via Nuitee
R
Rebecca • solo_traveller • nz
10
2026-08-13 • via Nuitee
N
Norma • couple • us
10
2026-08-12 • via Nuitee