DoubleTree by Hilton Boston Logan Airport Chelsea

Hotels
•
Doubletree by Hilton
8.1 (1037 reviews)
201 Everett Avenue , Chelsea , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good shuttle service
Cons:
Poor food quality
Cleanliness issues

Categories

Cleanliness
7.81
Several mentions of uncleanliness, such as stained ceilings and unrefreshed bedding.
Service
8.78
The staff is frequently described as friendly and helpful.
Location
8.32
Good location for transport, but not much to do nearby.
Room Quality
7.77
Rooms reported as comfortable but had issues such as dampness and cleanliness.
Amenities
8.3
Shuttle service and gym available, but dining options are limited.
Value for Money
8.26
Breakfast and parking fees noted as issues; not the best value.
Food and Beverage
6.81
Food quality was reported as poor, with multiple complaints.
Overall Experience
8.78
Despite the issues, many guests expressed they would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:24

Property Description

Convenient Location
Located minutes from Logan International Airport and a short drive from downtown Boston, the DoubleTree by Hilton Boston Logan Airport Chelsea offers easy access to popular attractions.

Modern Amenities
Each room is equipped with a flat-screen HDTV, refrigerator, coffee maker, and microwave. Guests can also enjoy the indoor swimming pool, fitness center, and dining at Pendulum Pub.

Nearby Attractions
Situated just off Route 1, guests can explore Faneuil Hall Marketplace, TD Garden, and more within a 10-minute drive. Discover the best of Chelsea, Massachusetts during your stay.

Book now for a memorable stay at the DoubleTree by Hilton Boston Logan Airport Chelsea.

Important information:

Please note, long term parking is not available during winter, due to the amount of snow the area receives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1037 reviews
Cleanliness: 7.81
Service: 8.78
Location: 8.32
Room Quality: 7.77
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 6.81
Overall Experience: 8.78
R
RetiredChick • solo_traveller • us
10
Great location for catching a cruise ship, close to terminal and to airport.
Pros:

Room was nice, comfortable, free shuttle from the airport. Located close to airport and cruise terminal, making it a great place to stay when flying in to catch a cruise.

2026-06-04 • via Nuitee
O
Osborne • couple • us
8
We had a great stay while we visited Boston and Salem with relative ease being close to the train stop .
Pros:

The location - close to the train stop, the food, the staff, the pool. Our room was a good size.

Cons:

Our floor and our room had a musty odor. We found the bed and pillows to be uncomfortable. We felt like we were sleeping on an incline. There was a used bandaid on the bottom of the trash can and the shower head was turned so it would shower the whole bathroom.

2026-06-02 • via Nuitee
J
John • couple • us
10
2026-05-30 • via Nuitee
R
Randall • family_with_children • us
10
Excellent hotel and a very good value for Boston area!
Pros:

Nice clean hotel with pleasant helpful staff at a good price.

Cons:

Na

2026-05-26 • via Nuitee
S
Sarah • solo_traveller • us
10
Pros:

Very clean and friendly staff.

Cons:

An exhaust fan in the restroom to help with smells would be good to have.

2026-05-25 • via Nuitee
M
Maria Cristina • couple • us
10
2026-05-21 • via Nuitee
A
Adam • family_with_children • us
10
2026-05-18 • via Nuitee
J
Joclyne • couple • us
10
2026-05-05 • via Nuitee
M
Malagala • solo_traveller • lk
10
2026-05-01 • via Nuitee
P
Pimwilai • couple • us
8
2026-04-28 • via Nuitee
S
Stephanie • extended_group • us
8
2026-04-05 • via Nuitee
2
27DAJ • Solo travel
4
Refrigerator does not work in room. Shuttle service does not operate early enough for morning flights given
Pros:

Poor hotel when other options are available with better basic amenities. Refrigerator is broken in the room. Also the first shuttle doesn’t run until 5:00 making me pay $35 to get to the early flight. I’ll never come back here.

2026-04-03 • via Tripadvisor
J
JEAN • solo_traveller • gb
8
2026-03-25 • via Nuitee
J
Johan • solo_traveller • se
10
2026-03-24 • via Nuitee
Y
Yasmin • couple • us
10
2026-03-20 • via Nuitee
J
Jami • couple • us
9
I would stay here again.
Pros:

Very nice hotel

2026-03-12 • via Nuitee
S
Steve • solo_traveller • ke
8
2026-03-06 • via Nuitee
A
Andala • couple • us
10
Pros:

Great location for Logan transfer.

2026-03-02 • via Nuitee
S
Stephane • solo_traveller • ca
9
Pros:

Excellent service. Chambre comfortable, excellent service de navette pour Logan airport. Nous avons laisse j
Notre auto a l hotel pour 4 jours. Securitaire.

Cons:

Tres bien.

2026-02-22 • via Nuitee
G
Gonzalez • couple • us
5
I would definitely consider coming back for another stay
Pros:

The bed sheets were dirty with yellow spots the receptionist by passed me to check a group that arrived after me and never apologized she also dismissed the fact that’s I mentioned the fee for parking that to my knowledge was never mentioned in the website we paid more than what we had too for one night.
She then looked down and rolled her eyes and as my husband was asking her why do we have to pay she just ignored him.
I really think the $30 dollar were way to expensive and as first time customer something could have been done to satisfy us.
She also proceeded to give us our key cards and didn’t even direct us to the elevator nor thanked us or said enjoy your stay.
I work in a hospital and customer service is a must at all times.

Cons:

Overall the room was very beautiful and clean.

2026-02-13 • via Nuitee