Country Inn & Suites by Radisson, Pickerington, OH

Hotels
•
Country Inn & Suites by Radisson Americas
7.3 (339 reviews)
1899 Winderly Lane , Pickerington , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location (near restaurants/stores)
Friendly/helpful staff mentioned (e.g., Elijah, general manager)
Breakfast / breakfast bar praised
Some clean and comfortable rooms reported
Rooms with refrigerators and spacious suites noted
Cons:
Dirty bathrooms, hairs on sheets, room odors (sewage, old mattress/pillows)
Rude or unhelpful front desk staff; long check-in waits
Wrong room types given; small/incorrect beds and A/C problems
Pool closed; dirty ice machine; limited breakfast options
No elevator noted; missing amenities in rooms (soap, microwave); ants reported

Categories

Cleanliness
5.5
Multiple reviews report dirty bathroom floors, public hairs on sheets, room smells (sewage, old mattress/ pillows) and ants — overall cleanliness is below expected.
Service
6.5
Service is mixed: several mentions of friendly/helpful staff (Elijah, general manager, some desk staff) but multiple reports of rude or belligerent front desk clerks and long waits at check-in.
Location
9
Location repeatedly called out as a positive: convenient area with restaurants and stores nearby.
Room Quality
5.5
Room quality issues reported frequently: wrong room types given, small/incorrect bed sizes, older rooms, A/C failures and odors — overall below average.
Amenities
7.4
Amenities are inconsistent: some positives (breakfast bar, refrigerators in rooms) but negatives include closed pool, dirty ice machine, limited breakfast service, no elevator and lack of soap or microwave in some rooms.
Value for Money
8
Perceived value is generally positive in several reviews (price cited as the only positive in one case; guests found reasonably priced alternatives) — value seen as good despite service/room issues.
Food and Beverage
8
Breakfast received praise in multiple reviews (breakfast bar described as really good) though some mention limited hot options and inconsistencies.
Overall Experience
8.5
Mixed overall experiences across stays: satisfactory location, some helpful staff and good breakfast contrast with serious issues (rude staff at times, room problems). Overall guest experience is acceptable but inconsistent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:10

Property Description

Luxurious Amenities and Convenient Services

At Executive Suites hotel in Pickerington, OH, indulge in the comfort of our spacious suites equipped with modern amenities like mini-fridges and 55-inch TVs. Start your day right with our complimentary hot breakfast and stay connected with free premium WiFi. Need to wake up early? Our wakeup service has you covered.

Ideal Location for Business and Leisure

Explore the vibrant city of Columbus from our convenient location. Visit Ohio Stadium or Windmiller Square for dining and shopping options. Host successful meetings in our versatile meeting rooms, perfect for small conferences.

Business-Friendly Features

For business travelers, our hotel offers practical amenities such as work areas, accessible rooms, and reliable in-room WiFi. Make the most of your stay in Pickerington by booking your room at Executive Suites today.

Important information:

Please note that this hotel does not have an elevator.

This room includes a flat-screen TV, air-conditioning and a refrigerator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Guest Reviews

7.3
Based on 339 reviews
Cleanliness: 5.5
Service: 6.5
Location: 9
Room Quality: 5.5
Amenities: 7.4
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8.5
B
Beverly • couple • us
4
I will not stay here again.
Cons:

The carpeting was very dirty, so I had to wear socks to protect my feet. The buildingng looks like iit is in need of much care and attention. It just felt dirty and neglected.

2026-08-29 • via Nuitee
B
Brandon • couple • us
1
2026-08-27 • via Nuitee
W
White • couple • us
10
2026-08-26 • via Nuitee
E
Earl • solo_traveller • us
8
It was not bad. I would stay again if the room was ant free
Cons:

Ants in my room. They were a little bit annoying. Reported to the disk they offered to spray the room with ant killer. I said no. I don't like the smell of bug spray.

2026-08-25 • via Nuitee
L
Lori • extended_group • us
5
Cons:

Breakfast want kept up with. For didn’t stay shut without having to mess with it.

2026-08-25 • via Nuitee
R
R.J. • solo_traveller • us
5
Pros:

Close to location we were visiting

Cons:

Parking lot was horrible. Toilet in our room was broken. Bed was very uncomfortable. Breakfast was cold.

2026-08-17 • via Nuitee
G
Germain • couple • us
1
2026-08-10 • via Nuitee
W
Wes • solo_traveller • us
8
2026-07-24 • via Nuitee
S
Shirley • solo_traveller • us
1
Country Inn and Suites, Pickerington, Oh
Pros:

There was a restroom near the lobby.

Cons:

Room was not what I booked, even though I had to call and request a room on the 1st floor, after reading on YOUR WEBSITE: "Note this hotel does not have an elevator". I was not made aware that my PAID IN FULL reservation for a KING SUITE, would not be honored.
However, upon arrival no one was at the front desk for nearly 10 minutes
even after ringing the bell repeatedly. The older woman,finally sitting there, after I find and use the restroom, was not friendly at all. In fact, she became very belligerent after assigning me a deplorable room. I went back to the front desk and explained to her that the room smelled like sewage backup, to the point that it was choking me, the air conditioner was not working (I'm standing there soaking in sweat), and the bed was a twin size.
She told me that's not her problem and I would have to pay for another room!
I was calmly talking to her and she only got worse. I showed her my reservation for the King Suite which had already been charged on my credit card, by the way. I asked for the manager. She looked at me and said there was no manager. As I looked around the desk, there is no manager name, or card anywhere in sight. After questioning her for a manager, she picked up her cell phone and claimed she was talking to the manager. She was telling the person she called what she was going to do with me as far as my booking. I asked to please speak to the manager, or give me the phone number so I could call them myself.She said he could not talk to me. And said if I keep on she was gonna have to ask me to leave! She was the one being very, nasty, and rude! Seeing that she refused to work with me, I took my belongings to the car, called my children. My daughter contacted Choice Hotels.com, who worked with me and filed a complaint with case #13513878. The woman on the line found another, Much Better Place for me to stay. With only $5.00 Difference.

2026-07-17 • via Nuitee
L
Linda • solo_traveller • us
10
Great place to stay.
Pros:

Location and staff were great.

Cons:

That we had to get back home lol.

2026-07-13 • via Nuitee
H
Helen • couple • us
10
Will definitely come back
Pros:

A clean,comfortable and kind person

2026-07-06 • via Nuitee
H
Helen • couple • us
10
Awesome place to stay
2026-07-06 • via Nuitee
H
Helen • couple • us
10
Awesome
Pros:

The best,comfortable,and kind people

Cons:

Would definitely come back

2026-07-06 • via Nuitee
E
edward • couple • us
3
Very disappointing considering the brand
Pros:

The price is the only positive

Cons:

No bath soap
Terrible approach road
Limited breakfast with no hot water in pot
Ice machine dirty and with no grating
etc.....

2026-07-06 • via Nuitee
P
Pierce • solo_traveller • us
5
2026-07-05 • via Nuitee
C
Christensen • couple • us
8
2026-07-03 • via Nuitee
W
William • solo_traveller • us
5
Pros:

Location

Cons:

Pool was closed

2026-06-30 • via Nuitee
E
Erica • solo_traveller • us
10
2026-06-20 • via Nuitee
D
Deadra • solo_traveller • us
6
Pros:

Elijah at front desk was nice.

Cons:

The bathroom floor was dirty the shower wasn't very clean and I found public hairs on my sheets.

2026-06-18 • via Nuitee
J
Javon • family_with_children • us
3
A hotel nightmare
Pros:

The breakfast was really good. The general manager was really nice.

Cons:

The front desk staff was very rude. They were no help at all. The night clerk was extremely rude and angry. I asked for a couple extra pillows for my elderly mother she has to be propped up due to breathing issues. I was told He'll no I can not. I paid good money to stay there and was treated horribly. The pool was not working. It was a nightmare. I will not ever stay at Radisson inns again.

2026-06-18 • via Nuitee