Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food and beverage options
Cons:
Cleanliness issues
Limited amenities
Room quality concerns

Categories

Cleanliness
7.93
Several reviews highlighted issues with cleanliness, particularly in the bathrooms.
Service
9.4
Overall, the service received positive remarks with staff being accommodating and helpful.
Location
9.44
Many reviews praised the hotel's convenient location near restaurants and attractions.
Room Quality
7.39
Mixed reviews about room quality, with some guests mentioning cramped spaces and old decor.
Amenities
7.92
Guest sentiment was dampened by the pool being closed and limited amenities in some rooms.
Value for Money
8.38
While some found the price high for the value received, others felt it matched the hotel's reputation.
Food and Beverage
9.43
The hotel received high marks for its breakfast and food quality overall.
Overall Experience
8.9
Generally positive experiences mentioned by guests, although some had minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:55

Property Description

Luxurious Accommodation and Dining Experience
Indulge in stylish rooms and suites at Hilton Auckland, located at the end of Princes Wharf. Enjoy exquisite dining at FISH restaurant, focusing on fresh local ingredients.

Spectacular Views and Entertainment Options
With sweeping views of Auckland’s harbor, unwind at the elegant Bellini Bar or explore contemporary event spaces for up to 700 guests.

Convenient Location and Modern Amenities
Just a short walk from Auckland's city center, enjoy easy access to entertainment precincts. Rooms feature modern decor, wireless internet, and private balconies.

Book your stay at Hilton Auckland for a luxurious and unforgettable experience!

Important information:

The hotel’s restaurant and bar may be closed for special events. For restaurant/bar opening times or to make reservations, please contact the property via the contact details found on the booking confirmation or Fish Restaurant/Bellini Bar directly.

Early check-in is subject to availability on day of arrival and late check-out is subject to availability on day of departure. Additional charge may apply.

Please contact the property in advance to request early check-in or late check-out via the contact details found on the booking confirmation.

If you wish to have an early check-in guaranteed, please reserve a previous night which means the room will be ready for you to check in anytime you arrive.

Please note that the hotel offers only valet parking and additional charge applies.

Please note that maintenance work swimming pool will be carried out until 5 March 2026.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 60 per day.

Location

Guest Reviews

8.6
Based on 2062 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 8.9
R
Robert couple au
7
Cons:

Workmen doing work in corridor outside room for while stay. The noise was unacceptable and should not be done with guests in a room no more than 5 metres away. Woke me up.

2026-05-15 via Nuitee
A
Armstrong couple au
7
2026-05-14 via Nuitee
J
Jo solo_traveller nz
10
Pros:

Staff were very attentive. Comfy room with bath.

Cons:

It was only two nights

2026-05-14 via Nuitee
L
Liz couple nz
9
Enjoyed our night here as a special celebration.
Pros:

Good location. Good facilities

2026-05-14 via Nuitee
L
Leanne couple nz
8
Pros:

Very comfortable bed.

2026-05-14 via Nuitee
M
Mark couple nz
9
Pros:

Location, room and bed were all great

2026-05-14 via Nuitee
J
Jan Tjeerd couple nl
9
Comfortabel en vriendelijk
Pros:

Ligging en uitzicht over de haven met groot balkon met ochtendzon. Zeer vriendelijk personeel.

Cons:

Niks

2026-05-14 via Nuitee
N
Nicholson couple au
10
Spectacular views and large rooms with balcony out onto the sea. Lovely ammenities and excellent restaurant. A great loc
Pros:

Huge rooms, great views and balcony and excellent location with lovely staff

Cons:

The gym could be bigger

2026-05-14 via Nuitee
Y
Yvonne couple nl
8
2026-05-13 via Nuitee
D
Deryn couple nz
10
Pure excellence
Pros:

Everything was excellent. We received the most amazing service , the location is 10/10 and the room was perfect

Cons:

N/A

2026-05-12 via Nuitee
E
Emily solo_traveller nz
10
Pros:

Absolutely love the stay

2026-05-12 via Nuitee
A
Adelle couple nz
10
2026-05-11 via Nuitee
D
Dorothy couple gb
10
Great stay
Pros:

Menu could be more varied

Cons:

Food

2026-05-11 via Nuitee
W
William couple au
8
fine
Pros:

location

Cons:

nothing

2026-05-10 via Nuitee
D
Dr Alan couple nz
9
2026-05-10 via Nuitee
G
Gaye solo_traveller au
9
Perfect large room, comfy bed.
Pros:

Great location. Beautiful hotel. Great breakfast

Cons:

The shower.

2026-05-10 via Nuitee
A
Aishling solo_traveller nz
9
Pros:

The staff amazing friendly ready to help and assist really made our stay the most memorable and the the food, dinner and breakfast wow! was amazing. The room amenities was an absolute suprize and the most memorable what a great suprize and stay. The Friday night opera was amazing and great suprize highly recommended and will definitely return to enjoy it and stay again.

2026-05-09 via Nuitee
J
Jovan couple nz
1
Paid for 2 rooms by mistake. Canceled a room but didn't get the refund
Pros:

Location was good

Cons:

Customer service

2026-05-08 via Nuitee
J
John solo_traveller nz
10
Night too remember
Pros:

We had a room at the end of the hotel with superb large room looking at all the harbour and boats moving

Cons:

The distance to walk off the pier if you wanted to eat off sight

2026-05-07 via Nuitee
A
Alisha couple au
9
Pros:

Location and view of the harbour, the beautiful foyer and lobby bar with fireplaces, the staff and the helpful concierge

2026-05-06 via Nuitee