Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food and beverage options
Cons:
Cleanliness issues
Limited amenities
Room quality concerns

Categories

Cleanliness
7.93
Several reviews highlighted issues with cleanliness, particularly in the bathrooms.
Service
9.4
Overall, the service received positive remarks with staff being accommodating and helpful.
Location
9.44
Many reviews praised the hotel's convenient location near restaurants and attractions.
Room Quality
7.39
Mixed reviews about room quality, with some guests mentioning cramped spaces and old decor.
Amenities
7.92
Guest sentiment was dampened by the pool being closed and limited amenities in some rooms.
Value for Money
8.38
While some found the price high for the value received, others felt it matched the hotel's reputation.
Food and Beverage
9.43
The hotel received high marks for its breakfast and food quality overall.
Overall Experience
8.9
Generally positive experiences mentioned by guests, although some had minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:55

Property Description

Luxurious Accommodation and Dining Experience
Indulge in stylish rooms and suites at Hilton Auckland, located at the end of Princes Wharf. Enjoy exquisite dining at FISH restaurant, focusing on fresh local ingredients.

Spectacular Views and Entertainment Options
With sweeping views of Auckland’s harbor, unwind at the elegant Bellini Bar or explore contemporary event spaces for up to 700 guests.

Convenient Location and Modern Amenities
Just a short walk from Auckland's city center, enjoy easy access to entertainment precincts. Rooms feature modern decor, wireless internet, and private balconies.

Book your stay at Hilton Auckland for a luxurious and unforgettable experience!

Important information:

The hotel’s restaurant and bar may be closed for special events. For restaurant/bar opening times or to make reservations, please contact the property via the contact details found on the booking confirmation or Fish Restaurant/Bellini Bar directly.

Early check-in is subject to availability on day of arrival and late check-out is subject to availability on day of departure. Additional charge may apply.

Please contact the property in advance to request early check-in or late check-out via the contact details found on the booking confirmation.

If you wish to have an early check-in guaranteed, please reserve a previous night which means the room will be ready for you to check in anytime you arrive.

Please note that the hotel offers only valet parking and additional charge applies.

Please note that maintenance work swimming pool will be carried out until 5 March 2026.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 60 per day.

Location

Guest Reviews

8.6
Based on 2024 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 8.9
T
Tania • couple • nz
9
It was a perfect way to relax and unwind
Pros:

Breakfast was sensational. Location was excellent

Cons:

Provide small plate and knife for snacks.

2026-04-25 • via Nuitee
T
Tracey • couple • nz
9
2026-04-24 • via Nuitee
Z
Zoe • couple • au
10
2026-04-22 • via Nuitee
D
derek • couple • gb
10
Hilton Auckland is located on a pier overlooking Auckland harbour. Great location for accessing all that Auckland has to
Pros:

Superb location, very friendly and helpful staff, great rooms and wonderful views across the bay

Cons:

Nothing at all, I’d stay here again.

2026-04-20 • via Nuitee
• couple • nz
8
2026-04-20 • via Nuitee
K
Kerri • family_with_children • au
9
2026-04-19 • via Nuitee
E
Elizabeth • family_with_children • au
7
Great business hotel, close to city
Pros:

The location, hot chocolate outside watching the ferries, comfortable bed

Cons:

Parking

2026-04-19 • via Nuitee
D
Dhara • extended_group • nz
8
2026-04-18 • via Nuitee
W
Wilson • couple • nz
10
Good stay but i feel over priced
Pros:

Great location

Cons:

Nothing

2026-04-18 • via Nuitee
J
Jo • couple • nz
10
Pros:

Everything! Coming from the north it’s so easy to get to for us, parking is never an issue. The room we get Deluxe King Room with Harbour View, is our favourite…until we can afford the next one up. The staff are consistently awesome, kind, and super helpful!!!

2026-04-17 • via Nuitee
• couple • se
10
2026-04-17 • via Nuitee
K
Kim • solo_traveller • dk
10
Kanon hotel. Godt værelse. Fed udsigt.
Pros:

Lækkert hotel. Dejlige værelser. Jeg havde nok hotellets bedste værelse, med undtagelse af suiterne.
Men… der er ingen liv omkring hotellet. Og selvom det er kort at gå til menneskefyldt downtown, så trækker det lidt ned. Hvis det er det man godt kan lide.
Men fedt hotel.

Cons:

Ikke så meget

2026-04-17 • via Nuitee
R
Rachel • family_with_children • nz
9
2026-04-16 • via Nuitee
M
Miriam • couple • de
6
Pros:

Kein freundlicher Service, Fragen wurden nicht serviceorientiert beantwortet an der Rezeption. Die Minibar wurde nicht aufgefüllt, es wurde nichts zum Thema Parken erklärt.

2026-04-16 • via Nuitee
D
David • solo_traveller • au
10
Pros:

Amazing staff, friendly and helpful.

Cons:

Clean, well presented. Very welcoming

2026-04-15 • via Nuitee
R
Ruth • couple • gb
9
Good experience for our first time in a hilton hotel
Pros:

Great position

Cons:

Only one bedside table is this normal for a Hilton hotel?

2026-04-14 • via Nuitee
N
Nicola • couple • gb
9
A great visit. We would stay here again if we are ever in Auckland again!
Pros:

The room was a good size and very comfortable. The bathroom could do with updating but was more than adequate. The view was great until a cruise ship berthed outside! All the staff we encountered were delightful and very helpful, in fact some of them went above and beyond our expectations. Breakfast was lovely.

2026-04-14 • via Nuitee
C
Cheree • solo_traveller • nz
8
2026-04-14 • via Nuitee
F
Fay • couple • nz
9
A lovely stay at the Hilton for a weekend in Auckland.
Pros:

Lovely room with outstanding view. Excellent location and walking distance to the Viaduct and lovely restaurants.

2026-04-13 • via Nuitee
M
Martin • solo_traveller • de
10
2026-04-13 • via Nuitee