Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food and beverage options
Cons:
Cleanliness issues
Limited amenities
Room quality concerns

Categories

Cleanliness
7.93
Several reviews highlighted issues with cleanliness, particularly in the bathrooms.
Service
9.4
Overall, the service received positive remarks with staff being accommodating and helpful.
Location
9.44
Many reviews praised the hotel's convenient location near restaurants and attractions.
Room Quality
7.39
Mixed reviews about room quality, with some guests mentioning cramped spaces and old decor.
Amenities
7.92
Guest sentiment was dampened by the pool being closed and limited amenities in some rooms.
Value for Money
8.38
While some found the price high for the value received, others felt it matched the hotel's reputation.
Food and Beverage
9.43
The hotel received high marks for its breakfast and food quality overall.
Overall Experience
8.9
Generally positive experiences mentioned by guests, although some had minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:55

Property Description

Luxurious Accommodation and Dining Experience
Indulge in stylish rooms and suites at Hilton Auckland, located at the end of Princes Wharf. Enjoy exquisite dining at FISH restaurant, focusing on fresh local ingredients.

Spectacular Views and Entertainment Options
With sweeping views of Auckland’s harbor, unwind at the elegant Bellini Bar or explore contemporary event spaces for up to 700 guests.

Convenient Location and Modern Amenities
Just a short walk from Auckland's city center, enjoy easy access to entertainment precincts. Rooms feature modern decor, wireless internet, and private balconies.

Book your stay at Hilton Auckland for a luxurious and unforgettable experience!

Important information:

The hotel’s restaurant and bar may be closed for special events. For restaurant/bar opening times or to make reservations, please contact the property via the contact details found on the booking confirmation or Fish Restaurant/Bellini Bar directly.

Early check-in is subject to availability on day of arrival and late check-out is subject to availability on day of departure. Additional charge may apply.

Please contact the property in advance to request early check-in or late check-out via the contact details found on the booking confirmation.

If you wish to have an early check-in guaranteed, please reserve a previous night which means the room will be ready for you to check in anytime you arrive.

Please note that the hotel offers only valet parking and additional charge applies.

Please note that maintenance work swimming pool will be carried out until 5 March 2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs NZD 60 per day.

Location

Property Video

Guest Reviews

8.6
Based on 2174 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 8.9
M
Mark • couple • nz
9
2026-09-19 • via Nuitee
M
Michael • couple • nz
10
Pros:

Location

2026-09-19 • via Nuitee
J
Johnny • extended_group • au
10
Great little stop over before travelling on further
Pros:

Great location. Staff were very attentive to our needs

Cons:

I wish we could have stayed longer

2026-09-19 • via Nuitee
F
Fiona Kirsten • family_with_children • nz
8
It was a beautiful view!
Pros:

Everyone was accomodating and it was easy to request for certain things such as warm milk.

Cons:

The pool was closed and stated it will be closed til September 4 however, we were there on the 5th til 6th. We were excited for the pool.

2026-09-19 • via Nuitee
N
Nicola • solo_traveller • au
10
2026-09-18 • via Nuitee
J
Jeff Petherick • solo_traveller • nz
10
Great location. Top professional service. Friendly and welcoming.
Pros:

The location was amazing. Balcony overlooking the Harbour was awesome. Great views and great location for walking distance to everything.
Valet parking and concierge staff were top class. Very friendly and professional. Big guy greeted us at the door and made us feel welcome immediately. Lady with French accent was politely insistant that she take our bags and load our car for us. Really wonderful service. Made us feel special. Front desk staff were professional and efficient. Couldn't have asked for a better experience. Super happy we stayed and would stay again.

2026-09-18 • via Nuitee
N
Nicola • solo_traveller • au
10
Glorious harbour positioning and excellent staff make this Hilton hotel stay most memorable
Pros:

I had the sheer pleasure of staying at the Auckland Hilton Hotel during New Zealand fashion week 2026 and returned for an art auction at Webbs auction house the following week.

The position is exceptional to say the very least. On the edge of both the Waitemata Harbour and Auckland downtown city Centre, at breakfast you gaze out over a 360° view of Auckland water waves, islands and city that takes your breath away.

The breakfast is extensive catering well for all types of dietary, including vegetarian, vegan and Asian influence creeping in which was a delicious option. The omelettes were a favourite with the vegetarian fried rice. Definitely get a window seat and, after breakfast, take a walk directly out onto the balcony promenade to soak in that view. There’s even a park bench seat out there for you to watch Auckland wake up in the morning including with the ferry boats going out to Devonport, Waiheke Island and Great Barrier Island and the stars at night from the restaurant would be exceptional. The latter a good reason to return soon.

I had a side room on a higher floor that had my own private balcony as well as a desk which was important for work where I could gaze out to the harbour and type away or conference call. The beds were and comfortable the bathroom large with everything that you would want. Of course there’s the usual mini bar with local offerings and a kettle for herb tea and coffee options.

The downstairs Bellini bar for a glass of wine and an on ground view was relaxing, especially when the fire was lit in the evenings. I didn’t get the opportunity to try the fish restaurant but aim to return. There’s the opportunity for Room service if in the warmer months you want to take in that balcony view in your own private setting.

But the highlight apart from everything above was the hotel’s staff. Sincere, helpful, warm, courteous and down to earth as I stayed for several days and returned.

2026-09-18 • via Nuitee
J
Joanne • couple • au
9
Mmm
Pros:

Location

Cons:

Wrong information at check in

2026-09-18 • via Nuitee
M
Mstyles0 • solo_traveller • nz
10
Pros:

Ocean Views ,polite staff

Cons:

Breakfast was mehh

2026-09-16 • via Nuitee
N
Naomi Marica • couple • nz
10
Amazing!!
Pros:

The view was so beautiful especially at nighttime.
The location was also very good, Easy to find from Quay Street. the Valet was also very nice. I have never stayed at a hotel before, so this very much exceeded my expectation. Me and my partner will definitely be back!!

Cons:

Upon arrival, we were given a bottle of wine for our anniversary, and I was not informed that it was going to cost $50 on our bill. If that was mentioned when we accepted it, I wouldn't have taken it. I am unsure about how hotels work, and I may seem naive but I do know now!! Lol.

2026-09-15 • via Nuitee
C
Christina • extended_group • nz
10
2026-09-11 • via Nuitee
H
Hayley • solo_traveller • nz
10
Pros:

Location, staff

2026-09-11 • via Nuitee
V
Vasiti • couple • nz
9
2026-09-11 • via Nuitee
M
Mykola • family_with_children • us
8
2026-09-11 • via Nuitee
Y
Yvonne • couple • nz
9
Was great, will come again
Pros:

Location, spacious, clean

Cons:

Pillows way too soft

2026-09-10 • via Nuitee
L
Leakhana • couple • nz
10
2026-09-10 • via Nuitee
C
Courtney • couple • nz
7
Pros:

Rooms are a great size and views are great

Cons:

Plug in bathroom basin was stuck down and we couldn't open the plug to use the basin, unfortunately the breakfast was not up the same standard we have had in the past. Alot of the food was cold this time

2026-09-09 • via Nuitee
M
monica • solo_traveller • nz
8
2026-09-09 • via Nuitee
J
Justin • couple • au
9
Comfortable, great location, great staff. Would stay again.
Pros:

Got to the hotel at 1.30 am, staff were friendly and accommodating for our late arrival. Breakfast was fantastic, and an easy walk to the ferry terminal.
Flat ground to walk to restaurants, etc. Needed more time to explore the hotel and the city!
Beds are super comfortable!

Cons:

The wind! haha. What wasn't too like. The shower took a minute to figure out.
You won't be disappointed.

2026-09-08 • via Nuitee
P
Paula • couple • nz
7
The views were fantastic, beds and pillows were so comfortable, staff very helpful and friendly.
Pros:

Staff and views were fantastic.

2026-09-08 • via Nuitee