Hilton Garden Inn Orlando East - UCF Area

Hotels
Hilton Garden Inn
8.2 (384 reviews)
1959 North Alafaya Trail , Orlando , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent staff
Cleanliness of public areas
Cons:
Poor maintenance
High food prices

Categories

Cleanliness
7.78
Some reviews indicated cleanliness issues, such as poor maintenance and dated furniture.
Service
9.25
Multiple reviews praised the staff for being professional, friendly, and accommodating.
Location
8.79
The hotel is well-located near UCF’s campus, making it convenient for guests.
Room Quality
7.24
The rooms had some comfort issues, such as uncomfortable beds and poor maintenance.
Amenities
8.27
The hotel offers basic amenities, but some guests mentioned high restaurant prices.
Value for Money
8.23
Guests feel the value is reasonable, with some criticism over high food prices.
Food and Beverage
7.28
Several guests noted that the breakfast offerings were not impressive, with cold food noted.
Overall Experience
8.75
Despite some negatives, many guests reported a good experience overall, especially due to the staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:36

Property Description

Convenient Location near UCF
Located less than 2 miles from the University of Central Florida, Hilton Garden Orlando offers easy access to nearby attractions like the Orlando Clinical Research Center and Bithlo Motorsports.

Relaxing Amenities
Unwind at the outdoor pool or stay active at the fitness centre during your stay. Indulge in freshly prepared breakfasts and complimentary dinners at the Great American Grill, available Monday through Thursday.

Convenience at Your Fingertips
For added convenience, visit the Pavilion Pantry for a variety of packaged items perfect for in-room preparation. Experience comfort and productivity at Hilton Garden Orlando.

Book your stay now for a memorable Orlando experience at Hilton Garden Orlando!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 384 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.79
Room Quality: 7.24
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.75
R
Robert solo_traveller us
9
Very nice people
Cons:

Six dollars for a bottle of Coors light plus a mandatory 20% tip is a little steep

2026-02-11 via Nuitee
G
Gary couple us
7
Pros:

Close to everything

2026-02-11 via Nuitee
M
Mariela couple us
5
Ok
Pros:

Location

Cons:

I didn’t like that the rooms were not cleaned everyday
I had to ask for towels

2026-01-29 via Nuitee
B
Brown extended_group us
7
Pros:

It was clean and safe

Cons:

I wasnt there long emough to notice

2026-01-29 via Nuitee
L
Lismary couple us
10
2026-01-28 via Nuitee
G
Gordon couple us
9
2026-01-26 via Nuitee
O
Oyola family_with_children us
6
Was necessary at the time but would not want to go back
Pros:

The rooms were clean and cleaning staff was very nice.

Cons:

Did not have breakfast since on the site used to book room did not show it was extra $. There was no complimentary coffee or anything in hotel. Room did not have working coffee machine and the beds were hard. The area outside my room at night was ridiculously loud like there was music blasting from the parking lot. Had to go searching floor by floor for a luggage cart and being a disabled person this was not fun since front desk had no idea where they were and told us to look ourselves.

2026-01-24 via Nuitee
I
Izabella couple hu
8
2026-01-24 via Nuitee
S
Stephanie family_with_children us
5
Pros:

I liked the location and cleanliness.

Cons:

I didn't like that you had to pay $17 a person for the breakfast buffet.

2026-01-23 via Nuitee
L
Luis m couple us
10
Pros:

Everything, customer service

2026-01-20 via Nuitee
C
Carlos solo_traveller cl
5
Pros:

La habitación

Cons:

Mala limpieza y mala Mantencion. El gimnasio era pésimo

2026-01-19 via Nuitee
C
Claudia couple us
8
Good hotel
Pros:

Good location close to UCF. Would stay again.

Cons:

NA

2026-01-17 via Nuitee
J
James couple us
5
Okay
Pros:

Location and easy check in.

Cons:

Not cleaning the room. We stayed for two days and during the check in we were not notified that the room would only be cleaned upon request. Why this not disclosed is crazy to me. We were there for business and expected a clean room after being in class all day. You need to let people know when they check it that you have to request for your room to be cleaned. If we had been told from the beginning, we would have said yes our room needs to be cleaned.

2026-01-12 via Nuitee
D
Debronna couple us
10
2026-01-02 via Nuitee
H
Hikmat couple ca
10
VINNY at the front desk was AMAZING to work with! He really went above and beyond to make sure we got our room even thou
Pros:

the property and room were spacious

2026-01-01 via Nuitee
F
Foragi couple us
7
Okay for one night!
Pros:

Location for our one night stay. That’s what we needed.

Cons:

Bathroom was not very well maintained.

2025-12-31 via Nuitee
M
Maria family_with_children us
9
2025-12-25 via Nuitee
J
Juan extended_group us
10
Very nice hotel and everybody is professional
Pros:

Everybody is professional

Cons:

N/A

2025-12-22 via Nuitee
N
Natashia solo_traveller us
3
Bothered everyday
Pros:

Was clean

Cons:

On my final day I keep getting bothered by the “maintenance” man he knocked on my door at 9 am then against 10:55 am I have nvr been so bothered at a hotel
I left my room at 10:59am I have til 11am to clock out nvr again will I stay here

2025-12-21 via Nuitee
K
Kayla solo_traveller us
10
2025-12-18 via Nuitee