Hilton Dallas-Park Cities

No complaints about the hotel stay. The staff were great, especially the happy hour. Everyone I came in contact with was great.

My wife and I stayed at this Hilton over the weekend while visiting our daughter, and we really enjoyed our stay. From the moment we arrived, the staff was friendly and made us feel welcome, which always sets the tone for a good trip.

The room was clean, comfortable, and exactly what we needed after long days of being out and about. The bed was comfortable, the room was quiet, and everything felt well taken care of. It was nice to come back each evening and actually be able to relax and unwind.

The location worked out perfectly for us, and the overall atmosphere of the hotel was calm and pleasant. No complaints at all just a smooth, easy stay. We would definitely stay here again and would recommend it to anyone visiting the area.

I stayed at the Hilton Dallas City Parks about two weeks ago for a business trip, and the experience was excellent from start to finish. The service was truly top-notch.

Every staff member I interacted with was kind, welcoming, respectful, and highly professional, which made my stay feel comfortable and stress-free. They really went out of their way to make sure everything was taken care of.

I would absolutely book this hotel again and would highly recommend it to anyone visiting Dallas.

I stayed here during the ice storm, and honestly, the experience was great. Even with the rough weather, everything went smoothly and the staff was extremely attentive. I had parked my car all the way at the end of the lot, and valet noticed and took the time to personally move it into the parking garage for me, which I really appreciated given the conditions.
The room itself was extravagant very spacious, quiet, and comfortable. I especially loved the kitchen and bar area; it was a really nice touch and made the stay feel even more upscale. Also, the pizzas were a highlight 10/10, highly recommend giving them a try. Overall, a great stay, especially during such a stressful weather situation.

Joshua the overnight receptionist went well beyond the duty of his call; his recommendation for restaurants in Dallas made our last night in TX extra special. What an excellent gentleman he was.

Kabil was extremely helpful, professional and so kind. It is always nice to have a personality like his to be the first face to greet you upon arrival.

The restaurant had good quality and well prepared food. The room size was adequate. The bed was comfortable. We loved the gym, it is well appointed.
We appreciate the noon check out time. The staff is very friendly. I also like to have the key on my phone. I love the water in the lobby with the citrus fruit. The hotel lobby decor is nice.

The resort offers valet drive-up service only. They can get rather busy at times, but the valet attendance really hustled. KABIR at check-in was very professional and treated us as VIP guests. We had only one issue during our stay: we asked for more conditioner, but they delivered body wash. I didn’t catch it initially at delivery. I’m not sure if that was a language issue or carelessness. This is a lovely, clean place to stay, well-managed.

The hotel is very nice. The employees really make the place special. Shaunda, at the front desk, was super helpful.
The location is central to everything.
I had a nice stay.

I took a business trip to Dallas and stayed at the Hilton Park Cities. It’s very clean with updated decor and furnishings. Kabir, at the front desk, was very professional and helpful. The room was quiet with a good view of the city. I really enjoyed my stay.

we have enjoyed every moment of our stay at the Hilton Hotel and that’s a huge thanks to the staff specifically Kabir. Kabir has solved many of our inquiries and many more and also when Above and Beyond to make our experience, feel warm and welcoming. We look forward to coming back to our hotel specifically because of the caliber of service man ship that Kabir delivers for the guest of the Hilton hotel will be back just because of him holidays or not and happy to call this place a home away from home when we come to visit Dallas. Shout out to Kabir.

The hotel is beautiful and in a great location - lots of restaurants and shops within walking distance. Kabir welcomed us at check-in and was so helpful. He noticed that our rooms weren't on the same floor and went out of his way to switch them and get us connecting rooms. The only reason I rated the hotel 4 instead of 5 was the parking situation. It's valet-only, which doesn't work for us. We found a garage a few blocks away, but it would have been nice to have a self-park option at the hotel. Otherwise, everything has been great.

The property was beautiful, clean and modern! The staff were extremely friendly, especially at the front desk! We had an issue checking in and Owen came and assisted us with a warm smile and assured us that he would resolve the issue and he did just did! Nothing beats a nice clean hotel in a great location with professional staff! Will definitely visit again!

My experience began on an excellent note thanks to the exceptional service I received during check-in from Owen. From the moment I arrived, he was warm, professional, and genuinely welcoming, making me feel valued as a guest. He handled everything efficiently while maintaining a friendly and attentive approach that truly stood out.
I was also very pleased with the presentation of the room — it was clean, well-organized, and beautifully prepared, which added to my overall comfort and enjoyment. Owen’s outstanding hospitality and the quality of the accommodations set the tone for a wonderful stay. I would highly recommend this hotel and sincerely look forward to returning.

Owen was a gem! I am so glad he was able to assist me during my stay. His attention to detail and service should be recognized. Thank you Owen for making my stay worthwhile.

My check-in experience was absolutely amazing! I would like to give a special thank you to Owen for providing awesome customer service and such a welcoming experience from the moment I arrived. He truly made the process smooth and pleasant. My room was very clean and tidy, which made my stay even more enjoyable. I was extremely comfortable and impressed overall. I will definitely be returning and would highly recommend this hotel to others!

I’ve enjoyed me stay at this resort. The rooms were exceptionally comfortable & clean, also thanks to Owen at the front desk who assisted me greatly while at the resort. Hope to return much sooner!!!!

I had an excellent stay at the Hilton Dallas Park City for 3 nights. The staff was incredibly friendly and welcoming, especially Owen, who truly stood out with outstanding service. The room was cleaned properly every day, and the bed was very comfortable, which made resting easy and enjoyable. The location was convenient, and the food was also very good. Overall, everything about my stay was great, and I would definitely recommend this hotel to anyone visiting the area.

I stayed to this hotel December of 2025 & Owen made sure I had everything I needed. He was truly great and I enjoyed my stay.