Grand America Hotel

Hotels
9.4 (1213 reviews)
555 South Main Street , Salt Lake City , US

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Luxurious, opulent rooms and decor
Very clean and well maintained
Excellent amenities: pools and fitness centre
Helpful valets, concierge and most staff
Convenient location near tram/free train
Spacious suites and comfortable beds
Cons:
Occasional unfriendly/front-desk staff reported
Street noise for lower-floor rooms
No microwave in some rooms / reported $40 microwave charge
High meal/restaurant prices
Some rooms described as lacking 'charm' (paper cups, sparse decor)

Categories

Cleanliness
9.7
Multiple guests explicitly note the hotel is very clean and well maintained (e.g., 'נקי מאוד', 'Clean and beautiful'), indicating excellent cleanliness throughout.
Service
9.5
Service is frequently praised (valets called 'awesome', 'very helpful and friendly staff', excellent concierge/doormen); one mention of an unfriendly front desk slightly tempers the otherwise excellent service record.
Location
9.3
Location repeatedly noted as excellent and convenient (near tram/free train, central), though a few reports mention street noise on low floors which lowers the perfect score slightly.
Room Quality
9.2
Rooms are described as opulent, spacious, luxurious with marble bathrooms and great views; some guests found certain rooms 'stark' or lacking charm and noted missing microwaves in some rooms.
Amenities
9.6
Strong amenities cited: excellent fitness centre, beautiful indoor and outdoor pools, restaurant options, parking and convenient transport access—overall standout amenity offering.
Value for Money
8.7
Generally a luxury price point; guests praise the quality but note higher meal prices and occasional extra charges (e.g., $40 microwave fee), reducing perceived value slightly.
Food and Beverage
9.2
Food and F&B receive very positive comments (delicious room service breakfast, excellent restaurant, standout ice cream), tempered by notes about higher meal prices.
Overall Experience
10
Overall sentiment is overwhelmingly positive—guests describe the hotel as world-class, elegant, romantic and luxurious, with many calling it exceptional or the best in the area.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 07:25

Property Description

Luxurious Downtown Retreat

Full Service Spa and Elegant Rooms
Indulge in luxury with bathrobes, marble bathrooms, and 24-hour room service. Relax on your private balcony or pamper yourself at the full-service spa.

Gourmet Dining and Leisure Facilities
Savor American cuisine at the Garden Café or unwind at the Lobby Lounge. Stay active at the indoor pool, outdoor pool, or gym. Explore the city with ease using the hotel's tour desk and business center.

Ready to experience the epitome of luxury and comfort? Book your stay at Grand America Hotel for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Location

Property Video

Guest Reviews

9.4
Based on 1213 reviews
Cleanliness: 9.7
Service: 9.5
Location: 9.3
Room Quality: 9.2
Amenities: 9.6
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 10
K
Katia • couple • be
8
Goed hotel voor kort verblijf in Salt Lake City
Pros:

Locatie

Cons:

Kamer aan de straatkant, lawaai van het verkeer

2026-09-09 • via Nuitee
M
Monika • solo_traveller • de
10
2026-09-05 • via Nuitee
R
Robin • couple • us
10
2026-09-04 • via Nuitee
R
Rod Barnett • solo_traveller • au
9
Luxury Peaceful and pleasing to the eye
Pros:

Ambiance and facilities

Cons:

Room was not ready at check in time

2026-09-03 • via Nuitee
T
Tom • couple • us
9
2026-08-30 • via Nuitee
W
winter • couple • us
9
2026-08-30 • via Nuitee
R
REBECCA SILVIA • family_with_children • ch
10
2026-08-30 • via Nuitee
S
Serge • couple • fr
8
Très bien
Pros:

L'espace intérieur et extérieur, le service valet.

Cons:

Un petit peu plus loin du "centre" que ce nous pensions.

2026-08-29 • via Nuitee
X
Xenia • solo_traveller • ch
10
2026-08-29 • via Nuitee
J
Julie • family_with_children • fr
10
2026-08-28 • via Nuitee
J
Julie • family_with_children • fr
10
2026-08-28 • via Nuitee
K
Kristen • solo_traveller • us
10
Pros:

Rooms are big, nice shower and separate soaking tub, well located.

Cons:

Nothing

2026-08-28 • via Nuitee
J
Julie • family_with_children • fr
10
2026-08-28 • via Nuitee
L
Laurent • couple • fr
9
Pros:

Tout était parfait.

Cons:

Pas grand chose

2026-08-24 • via Nuitee
A
Antoinette • extended_group • us
10
2026-08-24 • via Nuitee
K
KBGA • Couples • Cumming, Georgia
10
Wow what a hotel
Pros:

We stayed here as part of the Canyon Spirit train trip.
What a great hotel. Our room was massive. And the beds were so comfortable. The best part - the skin peeling shower.
Pool was nice. Quite cool in the morning but nice in the evening.
Room and everything was spotless.
We had breakfast in the hotel - nothing really special and overpriced hotel food but it was good enough. If you are into buffets, check out the hotel across the street.
Tram to airport is across the street ($2.50 one way to airport).

2026-08-22 • via Tripadvisor
K
Keiko • solo_traveller • us
10
2026-08-22 • via Nuitee
A
alain • couple • fr
9
Pros:

L’histoire de cet hôtel, très loin, des hôtels de chêne international et son charme

Cons:

Le petit déjeuner qui n’est pas possible de prendre avec la chambre, il faut aller se commander café et complément à l’intérieur de l’hôtel

2026-08-21 • via Nuitee
L
lindsaybR5128WU • Family • Dundee, Oregon
8
Downtown Elegance
Pros:

The Grand America hotel is a beautiful property with comfortable accommodations. The pool area is very nice and we enjoyed a meditation class with Jessica, a great wellness activity the hotel offers. The onsite restaurants were a bit overpriced, but within walking distance to many downtown SLC dining options. We had a challenge with housekeeping, but management did work with us to resolve our concerns.

2026-08-19 • via Tripadvisor
6
639PaulH • Couples
10
Great Grand American
Pros:

Very impressive hotel. Great location in the light rail system to get around Salt Lake City without a car. Green line from airport to within a block of hotel.

2026-08-19 • via Tripadvisor