SpringHill Suites by Marriott Chicago O'Hare

Hotels
SpringHill Suites
8.6 (1863 reviews)
8101 West Higgins Road , Rosemont , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good value for money
Convenient amenities
Cons:
Poor breakfast quality
Cleanliness issues
Distance from city center

Categories

Cleanliness
7.99
Several reviews mentioned cleanliness issues, including hairs in the bathroom and room not being very clean overall.
Service
9.96
Many reviews highlighted the helpfulness and friendliness of staff, particularly front desk staff.
Location
8.5
Location received mixed reviews, with some convenience mentioned but also comments about distance from the city center.
Room Quality
8.45
Rooms were generally described as clean and comfortable, with mentions of a nice size.
Amenities
8.48
Amenities received some positive mentions, including parking and breakfast, but also criticism regarding the breakfast setup.
Value for Money
8.94
Comments suggest that the hotel presents good value, particularly for available rates during Chicago marathon weekend.
Food and Beverage
7.49
Breakfast was frequently criticized for being poor and served with disposable utensils.
Overall Experience
8.96
Overall experiences are positive, with many guests expressing a desire to return and gratitude for their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:23

Property Description

Convenient Location
Located just a 10-minute walk from the Cumberland CTA Station and a short distance from O'Hare International Airport, the Chicago SpringHill Suites offers easy access to transportation hubs.

Comfortable Amenities
Guest rooms feature convenient amenities such as mini-refrigerators, microwaves, free WiFi, and coffee makers, ensuring a comfortable stay for all guests.

Well-Equipped Facilities
Enjoy access to a fitness centre, laundry facilities, and a 24-hour front desk at the SpringHill Suites by Marriott Chicago O'Hare, providing convenience and peace of mind throughout your stay.

Experience the perfect blend of convenience and comfort at our Chicago hotel. Book now to enjoy our daily hot breakfast and complimentary airport shuttle service.

Important information:

Please note that the transfer service has limited hours of operation. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1863 reviews
Cleanliness: 7.99
Service: 9.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 7.49
Overall Experience: 8.96
L
Lee couple us
10
Pros:

Great front desk manager

2026-03-26 via Nuitee
J
Jessica couple us
8
2026-03-25 via Nuitee
J
jun solo_traveller us
9
2026-03-23 via Nuitee
C
Christian family_with_children us
10
2026-03-23 via Nuitee
J
jenny family_with_children do
10
Cons:

Sofa cama

2026-03-23 via Nuitee
J
jenny family_with_children do
10
Cons:

El sofa cama es un muy duro

2026-03-22 via Nuitee
S
Steve D couple us
9
Clean, great location & staff
Pros:

We were stranded at OHare because of storms in the midwest and 40+ hours of flying/airport time. We needed to sleep so got a room here. The shuttle from the airport was so convenient. Reception at the hotel were nice. We weren't supposed to check in until 4:00 but they did their best to accommodate us and got us in a little early. Room/bed was comfortable and we slept well.
There was big drama in the morning because lots of people had to get to the airport early. There were too many people for the shuttle so the desk attendant resourcefully called a cab for the rest of us. I appreciated her efficiency.

Cons:

4:00 check in seems kind of late

2026-03-22 via Nuitee
B
Bernice solo_traveller ca
10
2026-03-21 via Nuitee
J
Janice couple us
8
2026-03-20 via Nuitee
A
Ada family_with_children us
10
2026-03-19 via Nuitee
S
Saavedra family_with_children us
8
Cons:

The towels were scratchy. Time to refresh!

2026-03-17 via Nuitee
K
kasye2026 Couples
10
Michelle and Bobby are true angels!!
Pros:

Pure winter weather chaos let us at the airport all day, we arrived and were instantly greeted with sweetness and over the top generosity were second to none. They asked if I had my luggage and I said no it’s still at the airport and I was kindly given toothpaste and a toothbrush and a small deodorant bar!! Then when we thought they couldn’t be any kinder, they gave us a whole pizza to enjoy without batting an eye!! Michelle and Bobby are true angels and deserve all the praise!! They knew exactly how to make a chaotic day much more relaxing!!

2026-03-15 via Tripadvisor
G
GoldyElise Family Nashville, Davidson County, Tennessee
10
Outstanding Hospitality - Michelle
Pros:

During our visit to a nearby university our daughter will be attending, we chose this property for our stay — and we couldn’t be happier with that decision. The staff went above and beyond in every way, with Michelle deserving a special mention for her outstanding hospitality. She truly set the bar high! We’re already looking forward to returning for future visits, confident that we’ll receive the same warm, attentive service and comfortable experience every time.​​​​​​​​​​​​​​​​

2026-03-10 via Tripadvisor
D
de Alwis family_with_children us
6
2026-03-09 via Nuitee
F
F6321JCnancyc Solo travel
10
Good service
Pros:

Michelle and Bobby were helpful and gave a great idea for dinner.

2026-03-06 via Tripadvisor
L
latishae68 Family
10
Very clean and smelled amazing. Amazing staff
Pros:

We had the pleasure of being welcomed by Michelle. She was kind, professional, and very welcoming. She was a great pleasure to work with.

2026-03-06 via Tripadvisor
G
Gustavo Olmo family_with_children us
8
2026-03-06 via Nuitee
N
Neil family_with_children ie
10
Pros:

Good transport area

Cons:

Slow check in

2026-03-06 via Nuitee
M
McGill solo_traveller us
5
Quick stay to say good bye to a friend who’s moving out of state. Mission accomplished!
Pros:

Free shuttle to & from airport

Cons:

Mixup in reservation
Did not get my Marriott points

2026-03-06 via Nuitee
L
Leticia family_with_children us
9
2026-03-05 via Nuitee