SpringHill Suites by Marriott Chicago O'Hare

Hotels
•
SpringHill Suites
8.6 (1831 reviews)
8101 West Higgins Road , Rosemont , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good value for money
Convenient amenities
Cons:
Poor breakfast quality
Cleanliness issues
Distance from city center

Categories

Cleanliness
7.99
Several reviews mentioned cleanliness issues, including hairs in the bathroom and room not being very clean overall.
Service
9.96
Many reviews highlighted the helpfulness and friendliness of staff, particularly front desk staff.
Location
8.5
Location received mixed reviews, with some convenience mentioned but also comments about distance from the city center.
Room Quality
8.45
Rooms were generally described as clean and comfortable, with mentions of a nice size.
Amenities
8.48
Amenities received some positive mentions, including parking and breakfast, but also criticism regarding the breakfast setup.
Value for Money
8.94
Comments suggest that the hotel presents good value, particularly for available rates during Chicago marathon weekend.
Food and Beverage
7.49
Breakfast was frequently criticized for being poor and served with disposable utensils.
Overall Experience
8.96
Overall experiences are positive, with many guests expressing a desire to return and gratitude for their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:23

Property Description

Convenient Location
Located just a 10-minute walk from the Cumberland CTA Station and a short distance from O'Hare International Airport, the Chicago SpringHill Suites offers easy access to transportation hubs.

Comfortable Amenities
Guest rooms feature convenient amenities such as mini-refrigerators, microwaves, free WiFi, and coffee makers, ensuring a comfortable stay for all guests.

Well-Equipped Facilities
Enjoy access to a fitness centre, laundry facilities, and a 24-hour front desk at the SpringHill Suites by Marriott Chicago O'Hare, providing convenience and peace of mind throughout your stay.

Experience the perfect blend of convenience and comfort at our Chicago hotel. Book now to enjoy our daily hot breakfast and complimentary airport shuttle service.

Important information:

Please note that the transfer service has limited hours of operation. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1831 reviews
Cleanliness: 7.99
Service: 9.96
Location: 8.5
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.94
Food and Beverage: 7.49
Overall Experience: 8.96
L
Lubin • couple • us
10
Pros:

Nicepercfec

Cons:

Nothing

2026-02-12 • via Nuitee
N
Nichole • solo_traveller • us
9
2026-02-11 • via Nuitee
S
Seaira • family_with_children • us
8
Overall, we were satisfied
Pros:

The breakfast was good although the eggs could be better. Also, I loved the pool.

Cons:

The room could’ve been cleaner. Sofa had spots on it.

2026-02-10 • via Nuitee
B
Branden • couple • us
10
2026-02-10 • via Nuitee
M
Mykola • solo_traveller • us
9
Pros:

Everything else was good

Cons:

They didn’t have the king room, so gave me the corner room

2026-02-08 • via Nuitee
R
Rengel • family_with_children • pa
10
Pros:

Si

2026-01-29 • via Nuitee
S
Sedat • solo_traveller • tr
6
2026-01-29 • via Nuitee
C
Carol • family_with_children • us
9
2026-01-28 • via Nuitee
B
Bettye • family_with_children • us
8
Good
Pros:

The cleanness

Cons:

Paying for parking and that should have been told to us

2026-01-24 • via Nuitee
N
Nelly • couple • us
8
2026-01-20 • via Nuitee
J
JOSUE • family_with_children • us
8
Pros:

Breakfast

2026-01-20 • via Nuitee
N
Noemie • couple • us
10
Couldn’t have picked a better place for a nice weekend getaway.
Pros:

Friendly staff. Nice rooms and clean

Cons:

No complaints

2026-01-20 • via Nuitee
B
BUSRA • extended_group • tr
8
2026-01-20 • via Nuitee
N
Noémie • solo_traveller • fr
1
2026-01-20 • via Nuitee
C
Christina • solo_traveller • us
8
2026-01-19 • via Nuitee
T
Teresita • extended_group • ch
9
This is my second time, every time I’m in Chicago. Hopefully the next time again
Pros:

Accessible to the airport with free shuttle bus

Cons:

Nothing

2026-01-19 • via Nuitee
M
Mary Grace • extended_group • us
10
2026-01-19 • via Nuitee
M
Madeleine • family_with_children • us
8
The day we got there a receptionist name Michelle checked us in. There was 2 people ahead of me, then my turn. I said
Pros:

It was clean, continental breakfast was good.

Cons:

Paid parking of $24 per night. I’ve already paid to stay there which wasn’t cheap, then they added paid parking that wasn’t part of my plan. $24 per night was a bit more expensive.

2026-01-19 • via Nuitee
J
JOSE ROBERTO • couple • us
7
Pros:

Location

Cons:

Parking is not included in the room rate. We stayed for 4 nights and paid $131 for parking. We were never informed when we booked through Booking.com.

2026-01-19 • via Nuitee
J
Joseph • solo_traveller • us
10
2026-01-19 • via Nuitee