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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Pets allowed
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Express check-in/check-out
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Fax/photocopying
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Hot tub/Jacuzzi
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Heated pool
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Infinity pool
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby outdoor pool
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Swimming nearby
Review Highlights
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Property Description
Riviera Inn And Suites 1000 Islands is your ideal choice for a relaxing getaway in Gananoque.
Seasonal Outdoor Swimming Pool: Enjoy a refreshing dip in our seasonal outdoor pool.
Free Private Parking: Rest assured with our complimentary private parking facilities.
Restaurant and Bar: Indulge in delicious meals and drinks at our on-site restaurant and bar.
Book now to experience a perfect blend of comfort and convenience at Riviera Inn And Suites 1000 Islands.
An additional charge of $15 per extra guest per night will be applied to the reservation. This fee covers the cost of additional amenities and services provided. The charge is automatically reflected in the final billing and is non-negotiable. Guests are encouraged to declare all additional occupants at the time of booking to avoid any discrepancies during check-in.This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
The way they handle the security deposit is very inconvenient. At check‑in they charge a $200 guarantee. When you leave, hours later they send you an email asking you to come back to the hotel if you’re still in the area. If not, you have to reply to the email so they can refund the deposit to your card. And even then, the refund takes a full week. In total, you get your deposit back about 14 days after check‑out. On top of that, you have to manage every step yourself; if you don’t, it really feels like they’re trying to keep your money.
You have to purchase water or drink from the bathroom theres no variety on their breakfast only bread,eggs,muffins and somethings that looked like sausages which were very oily. Our room had animal fur on the mat inside the room and nomatter how i shook it it never cleaned off. The room needed a deep clean. The rooms are not soundproof i could hear footsteps of my upstairs neighbours until 1am
T
One lady staff was super rude. But the other guy was nice.
L'accueil du personnel était top
La chambre était propre
Les draps étaient fabuleux
Les lits grincais affreusement
Le café au petit déjeuner n'était pas bon
klasicky motel ako zo staryvh filmov. Vsade cisto, prijemny personal. Izby velke, dobre zariadene. Citili sne sa velmi dobre.
The staff were welcoming and nice. The pool, although closed, was very nice and clean and would have been very nice to have a swim in had it been open.
As soon as we entered the room, we were hit with a horrible smell. The bed and bedding were disgusting and dirty (see photos). Yellow stains, red stains, you name a colour it was stained. Electrics hanging out the wall. Dirty muddy floors. Dirty bath/shower facilities. Only clean part of the room was the actual toilet. Room clearly hadn't been cleaned for a long long time, and the bedding hadn't been changed in a long time. We left after one night and only stayed that one night because it was so late when we arrived we couldn't book another hotel. Avoid at all costs!
Beds were comfortable.
Breakfast was included but was not posted as continental breakfast nor was there much to eat. No eggs, only 2 yogourts in the fridge, minimal of everything
We booked for 3 nights, but checked out on the second day. They didn’t refund us for 1 night, which was appreciated.
Very outdated and run down rooms. Overall the room was clean. However there were marks on the bedding and hairs. Hairdryer didn’t look safe to use. Bath looked stained and dirty, but probably down to being run down.
Pour le prix c'était parfais. Le personnel à la réception était gentil. Rien à redire.
Rien
Ça sentait pas très bon
Pas très très propre
Mais en même temps c'était un motel
Petit déjeuner offert : quelques tranches de pain et un muffin ...
La atención al cliente
La limpieza y el olor
The room was clean and toiletries were supplied. We stayed during Easter weekend so it was very quiet.
The motel is within walking distance to restaurants and shopping.
The casino was a short distance to drive
There was no bottled water in the fridge
and channel guide for the Television.
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