Riviera Inn And Suites 1000 Islands

Hotels
7.3 (702 reviews)
650 King Street East , Gananoque , ca

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Express check-in/check-out
Fax/photocopying
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Breakfast quality
Outdated facilities

Categories

Cleanliness
6.51
Several comments on cleanliness were mixed, with specific mentions of dirtiness and tired rooms.
Service
8.48
Many reviews highlight friendly and accommodating staff, ensuring a positive experience.
Location
8.52
Reviews consistently appreciate the hotel’s proximity to local attractions and amenities.
Room Quality
6.97
Rooms received praise for size and comfort but were noted as somewhat outdated.
Amenities
7
Amenities like breakfast and pool received mixed reviews, with some noting the need for updates.
Value for Money
7.96
Guests find overall good value relative to price, though some areas can be improved.
Food and Beverage
5.51
Multiple reviews pointed out significant issues with breakfast quality.
Overall Experience
7.48
Overall, guests enjoyed their stay despite food and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:58

Property Description

Riviera Inn And Suites 1000 Islands is your ideal choice for a relaxing getaway in Gananoque.

Seasonal Outdoor Swimming Pool: Enjoy a refreshing dip in our seasonal outdoor pool.

Free Private Parking: Rest assured with our complimentary private parking facilities.

Restaurant and Bar: Indulge in delicious meals and drinks at our on-site restaurant and bar.

Book now to experience a perfect blend of comfort and convenience at Riviera Inn And Suites 1000 Islands.

Important information:

An additional charge of $15 per extra guest per night will be applied to the reservation. This fee covers the cost of additional amenities and services provided. The charge is automatically reflected in the final billing and is non-negotiable. Guests are encouraged to declare all additional occupants at the time of booking to avoid any discrepancies during check-in.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 702 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.52
Room Quality: 6.97
Amenities: 7
Value for Money: 7.96
Food and Beverage: 5.51
Overall Experience: 7.48
S
Sandy • family_with_children • ca
9
Weekend to relax
Pros:

The room was clean and toiletries were supplied. We stayed during Easter weekend so it was very quiet.
The motel is within walking distance to restaurants and shopping.
The casino was a short distance to drive

Cons:

There was no bottled water in the fridge
and channel guide for the Television.
.

2026-04-06 • via Nuitee
D
donna • couple • ca
10
2026-04-06 • via Nuitee
A
Artindale • family_with_children • ca
4
Pros:

Right off the highway food options close

Cons:

It was dirty run down and noisily bed that was so loud when ever you rill over

2026-04-04 • via Nuitee
C
Cynthia • couple • ca
8
2026-04-03 • via Nuitee
M
Marianne • extended_group • ca
6
2026-03-30 • via Nuitee
J
Jean-Claude • family_with_children • ca
9
Pros:

Price, friendly and quick reception, comfortable room.

Cons:

Some hairs in the bathtub

2026-03-28 • via Nuitee
J
Jean-Claude • family_with_children • ca
9
Pros:

Price and quality

2026-03-24 • via Nuitee
M
Michael • couple • ca
2
See above not coming back
Pros:

Hot tub

Cons:

Mild, hair on blankets, fireplace didn’t work, no refunds, poor breakfast

2026-03-17 • via Nuitee
D
Denise • extended_group • ca
8
2026-03-16 • via Nuitee
S
Smrp • family_with_children • ca
7
2026-03-15 • via Nuitee
M
Mac Donald • family_with_children • ca
1
2026-03-15 • via Nuitee
A
Ashley • couple • ca
7
Cons:

Bed was pretty uncomfortable, room smelled like cigarettes

2026-03-13 • via Nuitee
J
Jin • couple • us
5
2026-03-07 • via Nuitee
L
Lisa • family_with_children • ca
5
Stay away
Pros:

Housekeeping: we asked for weekly, but had to call and they didn't come that day to change linen and towels.
Reached out again and they placed the linen/towels in our room.
Breakfast: On 2 occasions when we tried to attend breakfast, there wasn't any breakfast setup and no front desk staff to ask.
The linen is gross 😝 ripped and stained!!!

Cons:

See above

2026-02-27 • via Nuitee
A
Amanda • family_with_children • ca
7
Great for the price
Pros:

I like this place. Ive stayed here many times. This time we had a hot water issue and staff fixed it as fast as possible.

Cons:

The room I got this time did have a broken bathroom fan. And it wasnt as clean as normal.

2026-02-22 • via Nuitee
A
Alexandre • couple • ca
4
2026-02-22 • via Nuitee
J
Jean-Claude • couple • ca
10
Very good, this is our 4th stay, we will definetely come back.
Pros:

Friendly and effecient Reception, Room is clean and comfortable

Cons:

Snow removal starts very early and is loud.

2026-01-20 • via Nuitee
K
Ken • family_with_children • ca
8
2026-01-20 • via Nuitee
S
Sreeraj • family_with_children • ca
8
Good experience and value for money spend
Pros:

Having breakfast available is a huge plus.

2026-01-19 • via Nuitee
R
Richard • solo_traveller • ca
2
Never going again and could never recommend.
Pros:

Location

Cons:

The room was dated and in generally poor condition. Both bed frames were broken and very noisy therefore the mattresses were uncomfortable. The breakfast was limited and substandard.

2026-01-19 • via Nuitee