Hampton Inn Columbus-North

Hotels
•
Hampton Inn
7.4 (235 reviews)
7390 Bear Lane , Columbus , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (multiple mentions, named employees)
Good, convenient location
Breakfast available with decent selection
Some rooms comfortable with hot showers
24/7 fruit, coffee & tea available
Cons:
Serious cleanliness issues reported (mold, hair, possible feces, sewer odor)
Pool closed or very small
Hallways/elevators very hot and humid
AC issues/noisy units in rooms
Reservation/payment failures (cancelled booking, third-party payment issues)
Pest reports and repeated room changes for some guests

Categories

Cleanliness
5.5
Multiple reviews cite serious cleanliness problems (sewer odor, mold, hair, possible feces on sheets, trash under bed) though some guests found rooms clean — overall negative cleanliness sentiment.
Service
8.8
Mostly praised: many mentions of friendly, attentive front desk and breakfast staff (named employees). Some service failures (reservation cancellation, rude housekeeper, multiple room moves) but overall sentiment leans positive.
Location
8.6
Frequently noted as convenient and close to attractions — consistently positive location comments.
Room Quality
6.8
Mixed: several comfortable rooms reported but recurring issues with AC, noisy units, overly soft beds, shower/bath problems, occasional pests — overall below-average room quality.
Amenities
6.9
Amenities showed problems for many guests: pool closed or small, ice machine out, fridge not cold, hot/humid common areas; some basic amenities (24/7 coffee/fruit, hot showers) were positives.
Value for Money
7.4
Not explicitly discussed in reviews; assigned target overall rating (7.4) as baseline for missing-data handling.
Food and Beverage
7.8
Breakfast and staff at breakfast received multiple positive mentions (good selection, friendly servers), though some guests complained about food quality running low or items being soggy/spicy.
Overall Experience
7.4
Mixed overall: many enjoyed friendly staff, location, and breakfast, but significant negative incidents (severe cleanliness issues, reservation cancellations, multiple room changes) produced a polarized overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Located just a mile from Interstate 185 and 7 miles from downtown Columbus, Hampton Inn Columbus-North offers easy access to the city's attractions.

Modern Amenities
Enjoy the outdoor pool, fitness center, and hot buffet breakfast during your stay. Rooms are equipped with seating areas, work desks, cable TV, and free Wi-Fi for your convenience.

Business-Friendly Services
With a 24-hour staffed front desk, business center, and ample meeting space, Hampton Inn Columbus-North caters to all your business needs.

Book your stay at Hampton Inn Columbus-North now for a comfortable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CSG

Location

Property Accessibility

Total Disability Score: 36.29
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 235 reviews
Cleanliness: 5.5
Service: 8.8
Location: 8.6
Room Quality: 6.8
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 7.8
Overall Experience: 7.4
M
Mallory • solo_traveller • us
7
Great stay
Pros:

Great stay

Cons:

Great stay

2026-10-27 • via Nuitee
R
Rod • family_with_children • us
10
2026-10-25 • via Nuitee
J
John • family_with_children • us
8
Pros:

Good location, clean, staff were kind and attentive

Cons:

Pool was closed and AC in our room was not very responsive

2026-10-09 • via Nuitee
R
Robbin • solo_traveller • us
7
OK, but....
Pros:

Staff. Location. I like how fresh fruit & Coffee & Tea was available 24/7. Stay, Room was Comfy despite a few Dislikes. Friendly, Professional Staff.

Cons:

Beds were way too Soft, made my back sore. Shower & Bath hard to use. Bathroom floor not clean, bottle from previous guest under my Bed, the Breakfast meat, eggs & potatoe were not good. Soggy & too Spicy. Refrigerator did not Cold, just Cool at high setting. Bathtub would come on & clog during a Shower.

2026-10-08 • via Nuitee
J
Jones • solo_traveller • us
7
Pros:

Everything minus the humidity in the hallway as well as, the elevator, and breakfast area.

Cons:

How humid it was inside the hotel.

2026-09-08 • via Nuitee
N
Nick • solo_traveller • us
9
Breakfast and a smile.
Pros:

Staff was friendly and always greeting you with a smile, making sure you have everything you need and breakfast selection was great!

Cons:

Hallways and elevators are extremely hot and uncomfortable anytime your come to and from your room, some mold in the shower in our room and some hair left behind bathroom door and toilet.

2026-08-24 • via Nuitee
C
Christina • extended_group • us
8
Pros:

Rooms were nice and location was easy to get to.

Cons:

Pool was small and outside courtyard small but still ok

2026-08-20 • via Nuitee
L
Lee • solo_traveller • us
8
Pros:

Close to everything you need

Cons:

Pool closed

2026-08-13 • via Nuitee
S
Solis • solo_traveller • us
10
Pros:

The showers were actually hot! We were offered water at check in as well. I will say if coffee is offered at all hours they need to be checked for temperature regularly so when I went it was room temp at best.

Cons:

Loud neighbors but that can't be helped

2026-08-03 • via Nuitee
K
kimzzzyc • Family
8
Awesome Staff
Pros:

Room was pretty decent, front Desk was friendly and polite. Wendy at breakfast was awesome! Everything we needed once ask! Breakfast was great!

2026-08-02 • via Tripadvisor
B
Brown • solo_traveller • us
10
Pros:

My husband and was well welcome by the staff/ particularly Ms. Martha. The rooms were clean and very accommodating. We really enjoyed our stay and would recommend it.

Cons:

We liked everything.

2026-08-02 • via Nuitee
B
baratheont • Solo travel
2
Hotel from Hell….
Pros:

This is by far the worst hotel I have ever stayed at. The rooms are dirty, and the bathroom has a strong sewer odor. The cleanliness is unacceptable—I walked into my room to find what appeared to be feces on the bed sheets, which made me question whether the linens had even been changed.

The housekeeping staff was also very unprofessional. One housekeeper in particular, Stephanie, was extremely rude. Staff members played loud music while working and were even walking around barefoot, which is not what you would expect in a professional hotel environment.

To make matters worse, the air conditioning wasn’t working, and the ice machine was out of service. Overall, this was a very disappointing experience. I would strongly recommend staying somewhere else and choosing a different hotel.

2026-07-27 • via Tripadvisor
J
Jonathan • couple • us
9
Pros:

Clean and comfortable. Breakfast was good.

2026-07-18 • via Nuitee
J
Jacqueline • extended_group • us
8
Pros:

Clean and employees were amazing

Cons:

Issue with 3rd party payment/booking through Booking.com

2026-07-17 • via Nuitee
S
sunkyung • family_with_children • us
1
Terrible service and completely ruined my trip
Pros:

Breakfast location is good.
Food was o.k....
the food is running low, but they haven't refilled it.

Cons:

I had to change rooms four times. First because the sink wouldn't drain, then because of cockroaches, next due to a loud AC, and finnally because the AC was too noisy again. I was already exhausted, and constantly moving rooms completely ruined my trim.

2026-07-11 • via Nuitee
N
Nickia • solo_traveller • us
10
2026-07-06 • via Nuitee
A
Alexis • family_with_children • us
10
2026-07-05 • via Nuitee
T
Tamara • family_with_children • us
10
2026-06-27 • via Nuitee
C
Carlos • couple • us
1
N/A
Pros:

N/A

Cons:

They cancelled my reservation w/o even telling me or my approval. So I go check in at 1am and look totally stupid upon giving them my confirmation number & then staff telling me that my reservation was cancelled. All rooms were booked & I was S.O.L pretty much

2026-06-08 • via Nuitee
R
Renee • family_with_children • us
9
2026-06-08 • via Nuitee