Best Western Plus Executive Residency Nashville

Hotels
Best Western Plus
7.3 (1156 reviews)
2401 Brick Church Pike , Nashville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice upgrades
Cons:
Unclean rooms
Poor service
Unsafe surroundings

Categories

Cleanliness
6.3
Multiple mentions of cleanliness issues, such as dirty carpets and unclean rooms, impacted the overall perception.
Service
7.3
Some guests mentioned friendly staff, but there were also complaints about unprofessional behavior.
Location
7.3
The location received mixed reviews, with positive mentions and complaints about safety concerns in the area.
Room Quality
7.8
Upgraded rooms were appreciated, though there were some maintenance issues reported.
Amenities
7.8
Amenities like breakfast and access were mentioned positively, enhancing guest experience.
Value for Money
7.3
Average value perception, with some guests feeling pricing did not match quality.
Food and Beverage
6.8
Breakfast received mixed reviews, with some guests finding it unsatisfactory.
Overall Experience
7.8
Many guests had a pleasant stay overall, despite several concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:03

Property Description

Convenient Location
Located just 4 miles from Nissan Stadium and the Country Music Hall of Fame and Museum, Best Western Plus Executive Residency Nashville offers easy access to Nashville's top attractions.

Modern Amenities
Each guest room features a 32-inch flat-screen TV, free WiFi, a microwave, refrigerator, coffee maker, and ironing facilities, ensuring a comfortable stay for all guests.

Relaxation and Fitness
Guests can enjoy the seasonal outdoor pool, fitness center, and business center with copy and fax services. Free on-site parking adds convenience to your stay.

Book your stay at Best Western Plus Executive Residency Nashville for a perfect blend of comfort and convenience in Music City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.3
Based on 1156 reviews
Cleanliness: 6.3
Service: 7.3
Location: 7.3
Room Quality: 7.8
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 6.8
Overall Experience: 7.8
J
Jayne solo_traveller us
6
2026-07-24 via Nuitee
D
Dwanika solo_traveller us
10
2026-07-24 via Nuitee
A
ANDREW couple us
5
Cons:

at approximately 1 am a dog in a room down the hall began barking that went on for 10-15 minutes. very annoying and the first such experience in a hotel ever!

2026-07-23 via Nuitee
A
Anthony couple us
10
2026-07-23 via Nuitee
D
Dan solo_traveller us
1
Pros:

Not much.

Cons:

The smell of weed throughout the building, drug use and sales around the building and drug addicts walking around the parking lot begging for money.

2026-07-23 via Nuitee
D
Desirae couple us
10
2026-07-22 via Nuitee
L
Latasha solo_traveller us
3
2026-07-22 via Nuitee
D
Desirae couple us
10
2026-07-22 via Nuitee
V
Vildana couple us
8
2026-07-22 via Nuitee
D
Dorsey solo_traveller us
10
Pros:

My room

Cons:

Everything was good

2026-07-21 via Nuitee
L
Lonzie couple us
8
My stay was on
Pros:

Friendly staff

Cons:

Was in any area where homeless was in and out of lobby area and surrounding area of the hotel

2026-07-20 via Nuitee
S
Stacey family_with_children us
7
Pros:

It was clean and the staff was very friendly.

Cons:

Just the location. It’s far away from everything and in a congested area. It’s also a rough area right off the interstate.

2026-07-20 via Nuitee
C
Christi family_with_children us
2
Never again
Cons:

Location was seedy

2026-07-20 via Nuitee
D
dakota couple us
1
Do not go here unless you want to come home to roaches in your bag.
Pros:

There was plenty of places to park.

Cons:

The room was roach infested.
The staff was not accommodating at all to getting a new room.

2026-07-18 via Nuitee
K
Katie family_with_children us
1
Disgusting and dangerous
Pros:

The place was really dirty. I tried to complain with no help, I was left to spend my first day of vacation scrubbing floors. I have the pictures to prove it. I complained after to the staff and showed the pictures but they did nothing to compensate.

Cons:

Entire hotel is very dirty and there are a ton of very sketchy people that hang out front and on the property

2026-07-18 via Nuitee
S
Shannikia solo_traveller us
10
We are enjoying our stay Thanks
Pros:

Been helpful

Cons:

It's was good

2026-07-18 via Nuitee
F
Felicia solo_traveller us
9
Good Stay
Pros:

It was clean, comfortable beds, hood free breakfast, outside pool,close to downtown and shopping. Next to McDonald's and gas station all in walking distance.

Cons:

It's is by the interstate so it can get a little loud but not bad.

2026-07-16 via Nuitee
M
Marilyn family_with_children us
10
My stay was awesome.
Pros:

The breakfast was great and the staff was awesome.

2026-07-13 via Nuitee
C
Cindy extended_group us
10
2026-07-13 via Nuitee
K
kevin couple gb
8
Very good great for our trip 15 min taxi to town center only $24 full cab
Pros:

Room good front line staff v good

Cons:

Guests Laundry room requires more cleaning

2026-07-12 via Nuitee