Best Western Plus Executive Residency Nashville

The bathroom sink wasn't working properly.

Crap didn’t even stay the night and got rip off horrible staff.

The area is not good. Despite being situated right beside a McDonalds, we were advised NOT to walk there and only to use drive thru or delivery options. There are many homeless and drug addicts in the area. We only left the hotel in an UBER/LYFT. The breakfast finishes too early 7am-9am and despite being listed until 10am on weekends, this was not the case. It finishes at 9am every day. This hotel uses all disposable plates, cups and utensils. There was a decent choice for breakfast including scrambled eggs, waffle maker, sausage patties, cereals, yogurt, apples, bananas, bread to toast, mini cake muffins (choc chip), assortment of juices and a coffee maker - the coffee was actually rather nice! The area is described as a high crime area and there are many undesirables around outside. That being said, the hotel itself is safe and clean and very good value for money.

Beds were too way too hard. Staff didn't inform us that breakfast was over at 9:00, but the information in the room stated 10:00, so some of us missed breakfast. Not enough lighting in the bathroom, Coffee pot was dirty on the inside and wouldn't allow water to filter through.

Nothing

The area was concerning. Lock your doors.

Parties communes et chambre sale et mal entretenu
Piscine fermée depuis le 10 septembre alors qu'il fait 35 degrés celcius dehors !
Vous mangez ce qu'il reste au petit déjeuner car pas réapprovisionné et en plus la climatisation est tellement froide que vous serez malade en moins de 5 minutes.
Cafarts dans la chambre !!!
Le nécessaire pour faire a manger dans la chambre était sale et il manquait beaucoup de choses, 2 assiette pour trois personnes, pas de passoire ou grosse cuillère, mais par contre 4 couteaux ! Bien sûr pas de petite cuillères
Moisissures dans la salle de bain
Mauvais rapport qualité prix

We booked it bc it had a kitchen but there were no cooking utensils and only one pot, the room was moldy, there seems to be a scam going on where the front desk staff will tell you you can cancel by paying for just the first night or nights you stayed and then turns around and charges you the whole booking. It happened to myself and one other guests while I was there. The manager was very disrespectful despite me coming down to speak to them in person and again over the phone. They refuse to respond to booking.com requests by email or phone. The area is very sketchy and they allow people to nod out on their back porch near the closed pool.

Mold covering the ceilings, wet damp mold smell, dirty appliances, floors, stains everywhere, hair everywhere. Couldn't breathe for 20 minutes after leaving to find a suitable room!!!!!

The sofa beds were horrible! They looked like they had been there for years and years. The mattress was dirty and had rust stains on the side. My son ended up sleeping on the floor instead because he was grossed out by the look and feel of the flat, fold-out mattress.

Also, there was a smell in the hall, or right when you got off of the elevator. I couldn’t figure what it was. It wasn’t bad, just a weird smell.

The gentleman that checked us in seemed irritated, not too welcoming. I tried to make conversation but he didn’t reciprocate.

There were random people lingering outside the facilities, asking for money or help. One man came in and tried to barter with the man in the front, to get a room for a week, claiming he’d work it off for free.

People was doing drug deals across the street.Someone went thru our vehicle.I forgot to lock it

Rocky is terrible very poor customer service and very disrespectful towards black women

There could've been more breakfast food

Everything