Fairfield Inn and Suites Chicago Downtown/ Magnificent Mile

Hotels
•
Fairfield Inn
8.8 (1095 reviews)
216 East Ontario Street , Chicago , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Small room size
Noisy heating system
Loud AC units

Categories

Cleanliness
8.8
Clean, good location, great staff.
Service
9.3
Friendly staff and accommodating service.
Location
9.3
Great location near major attractions.
Room Quality
8.3
Rooms described as compact and some noise issues, but generally clean.
Amenities
8.3
Breakfast options available, but some complaints on disposable plates.
Value for Money
8.8
Good value for location and amenities.
Food and Beverage
8.8
Breakfast was appreciated; however, could improve variety.
Overall Experience
8.8
Overall good experience with some areas for enhancement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:41

Property Description

Convenience and Comfort in the Heart of Chicago

Modern Amenities and Stylish Decor
Experience the luxury of hard wood floors, pillow-top mattresses, and a lighted work desk with free high-speed wired internet in every room.

Delicious Breakfast and Fitness Center
Start your day right with a breakfast to go and stay active at the on-site fitness center.

Prime Location and Event Spaces
Explore nearby attractions like Navy Pier and Oak Street Beach, and take advantage of event spaces available at the hotel.

Book your stay at Chicago Downtown Magnificent Mile Fairfield Inn and Suites for an unforgettable experience in the Windy City.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1095 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
C
Cindy • couple • tw
8
Pros:

空間大有浴缸

Cons:

沒有拖鞋

2026-02-12 • via Nuitee
M
MINA • solo_traveller • us
8
2026-02-11 • via Nuitee
K
Katie • family_with_children • us
10
A great stay close to Michigan Avenue with a lovely breakfast!
Pros:

The Fairfield was a great stay. The room was clean and nice. The breakfast was lovely with a large variety of choices. I especially liked that it was available from 6-10. Good for early birds and later risers. Helpful, friendly service and you could have your luggage held til later in the day. The location was also very good. Only about a block and a half off Michigan Avenue. Thanks for a great stay!

Cons:

A microwave would have been very nice, but not crucial. There was a small fridge.

2026-01-30 • via Nuitee
A
Anise • solo_traveller • us
10
Satisfactory:)
Pros:

I loved how my room was cornered off and I didn’t get any noise disturbances, and the tv had so many streaming options other than old cable so that was great as well!

Cons:

How I was almost charged twice the total price of my stay no matter how many times I tried to explain in a calm matter that I had already pre-payed my stay a week before it was time to actually check in.

2026-01-30 • via Nuitee
S
Santiago • extended_group • co
10
2026-01-24 • via Nuitee
J
Jesus • couple • us
10
They just need major upgrades heating system fade me more communication with the third parties regarding updates about t
Pros:

The free breakfast delicious, and very fresh and very clean. the staff is really nice, but the building is going through a remodel and I was not informed by the third-party it was a miscommunication, between the hotel and the third-party but everything else was OK

Cons:

The heating system is outdated The property is going through a remodel, so maybe they’ll change it. For a better cozy room.

2026-01-24 • via Nuitee
M
Maria Jesus • couple • cl
9
Great for a day or two
Pros:

The room was very clean. The style of the room was very nice with a view to the street. The breakfast was good too. I'm not going to complain about it because it had everything you needed to charge batteries to explore the city.

Cons:

The bed wasn't good enough. It was big but the mattres was very hard. The other thing that wasn't very comfy, was the fact that the bathroom sink was outside the bathroom. It wasn't very comfortable, but it is just a detail that didn't make our stay uncomfortable.

2026-01-20 • via Nuitee
A
Ana • extended_group • us
10
Perfect
Pros:

Concierge were very courteous and helpful

2026-01-20 • via Nuitee
C
Callelero • extended_group • us
9
Very good
2026-01-20 • via Nuitee
T
Todd • extended_group • nz
9
2026-01-20 • via Nuitee
D
Donna • family_with_children • us
4
Pros:

Location

Cons:

The lobby was under construction and not welcoming at all. I feel a hotel should advise prospective customers of this. Perhaps offer a discounted rated which should be absorbed in the construction costs.

2026-01-19 • via Nuitee
C
Comonious • extended_group • us
10
Loved it!!!
Pros:

The room was small but nice we did valet and there was a guy name SAL he was nice the type of customer service he provided was superior! Also the greeter was kind and the front desk staff was all on point not to mention they also had free breakfast!!!

Cons:

The room was kinda small and no microwave but thats it!

2026-01-19 • via Nuitee
J
June • solo_traveller • us
5
The property was less expensive than other properties in the area
Pros:

The room was clean
The location was in the heart of downtown

Cons:

The lighting in the room was not good in critical areas; the security locks on the door did not seem secure at all.
The mattress was hard and lumpy.

2026-01-19 • via Nuitee
M
Maria • couple • us
10
I loved the staff and how comfortable the bed and love the good massage the shower provided
Pros:

The convenience of the location , the breakfast was very good . The beds are so comfortable and clean .

Cons:

The toilet was a lil too close to the shower ,

2026-01-19 • via Nuitee
R
Ricardo • solo_traveller • cr
8
Excelente!
Pros:

El diseño y decoración de las habitaciones
La ubicación
El desayuno

2026-01-19 • via Nuitee
F
Fernando • extended_group • ar
10
perfecta estadia y la ciudad increible
Pros:

la ubicacion es perfecta para moverse por la ciudad

Cons:

todo fue perfecto

2026-01-19 • via Nuitee
J
Jenna • extended_group • us
8
2026-01-19 • via Nuitee
I
Ishaan Yatin • family_with_children • us
10
2026-01-19 • via Nuitee
E
Edgar • solo_traveller • us
10
2026-01-19 • via Nuitee
G
Gustavo • family_with_children • co
10
Tranquila y confortable !!
Pros:

Desayuno práctico y super completo

Cons:

None

2026-01-19 • via Nuitee