Best Western Northwest Inn

Hotels
Best Western
7.7 (164 reviews)
2361 West Northwest Highway , Dallas , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good jacuzzi
Facilities were decent
Cons:
Cockroaches in the room
Concerns about safety

Categories

Cleanliness
4.16
Negative sentiment due to cockroaches in the room.
Service
8.63
Standard quality for this hotel tier.
Location
8.67
Standard quality for this hotel tier.
Room Quality
7.12
Room was cold but a hot tub helps that.
Amenities
8.65
Jacuzzi was cool.
Value for Money
8.61
Standard quality for this hotel tier.
Food and Beverage
8.66
Standard quality for this hotel tier.
Overall Experience
7.13
Mixed feelings regarding the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:47

Property Description

Convenient Amenities and Services
Experience a stay filled with convenience and warmth at the Best Western Northwest Inn in Dallas, Texas. Enjoy a complimentary deluxe continental breakfast each morning, setting the perfect tone for your day ahead.

Relaxation and Recreation
Unwind after a busy day by taking a refreshing swim in the outdoor pool, indulging in a soothing soak in the whirlpool tub, or maintaining your fitness routine at the on-site fitness room. Your well-being and relaxation are our top priorities.

Prime Location
Situated near major attractions like the Dallas Convention Center, Gas Monkey, and the American Airlines Center Sports Arena, our hotel offers easy access to the best of Dallas. Plus, with the Dallas Galleria Mall just a short distance away, shopping convenience is at your fingertips.

Book your stay now at Best Western Northwest Inn and elevate your Dallas experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.7
Based on 164 reviews
Cleanliness: 4.16
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 7.13
M
Mark
6
Pros:

My wife and I could have been mugged as we raced into the Hotel door our last night. We like BW but we are going to have to re-think our future planning. We will be soon staying in Henderson NV Oct 2nd at a BW and we pray it will be better.

2025-09-25 via Nuitee
D
David
4
Pros:

I had cockroaches in my room.

2025-09-19 via Nuitee
K
Kevin partner
8
Pros:

It was a good hotel to stay in. Perfect

2025-08-15 via Nuitee
extended_group us
3
2025-07-29 via Nuitee
T
Tre partner
10
Pros:

Jacuzzi was cool. Room was cold but a hot tub helps that

2025-07-09 via Nuitee
S
Susan family_with_children
10
Pros:

It was convenient to DAL, staff was friendly and it was cleaner than any place I've stayed in a long time. I would definitely stay there again.

2025-06-29 via Nuitee
J
jeremiah
2
Pros:

Roaches are everywhere

2025-06-07 via Nuitee
A
Arit partner
10
Pros:

Great place to stay

2025-06-06 via Nuitee
V
Viking94708 Friends getaway South Pole
4
You can find a better place to stay for the same price per night
Pros:

For what you get here, around $90/night, you can get a better place with a more convenient location elsewhere. Even though it was the start of summer, the outdoor pool was closed. No explanation given. I had to call Best Western to get missing rewards credit added to my account, because the hotel obviously didn't report my stay.

2025-05-30 via Tripadvisor
G
GlobalAssKicker Solo travel South Georgia and the South Sandwich Islands
4
A below average Best Western Hotel if you frequent the chain
Pros:

I started staying at BW Hotels lately and find myself as a platinum rewards member now. This place needs alot of work. First off, zero recognition of BW Rewards. I asked for water and the response I received was equal to speaking Swahili. My room had no tissues and wasn't really cleaned acceptably. Breakfast last for 2 hours, is really lame with about 1/3 of the items you'd find at other BW's and worst off on the weekend is over at 9 am.

2025-05-29 via Tripadvisor
K
Kae young couple us
8
Hotel was a distance from most attractions, but still close enough to everything we needed.
Pros:

All amenities were great, hotel is close to a lot of food joints

Cons:

The hotel is secluded so very few people were there

2025-05-20 via Nuitee
A
ALEXANDER
10
Pros:

Room was nice

2025-05-14 via Nuitee
C
Constance partner
4
Pros:

This property advertises a hot tub and there isn't one. Although the person at the front desk gave us pool towels, the pool was closed. There was hair on the soap holder and towels. There was an opossum in the hotel by the pool exit. The free breakfast ended at 8:30 which is kinda early for people on vacation. Some good things are: the owners were generally nice and attentive, other staff around the hotel were radiant, there was a waffle house 3 minutes away and the parking was free.

2025-05-04 via Nuitee
A
Alejandro
10
Pros:

Great stay very relaxing

2025-03-29 via Nuitee
K
Kuntz review category business travellers us
10
Exceptional
Pros:

No noise

2025-03-28 via Nuitee
A
Aaron family with young children us
10
Exceptional
2025-03-15 via Nuitee
E
Edward
10
Pros:

Had an excellent stay this time . All the riff raf is gone . Front desk is on point and feel I could stay there again easily

2025-03-14 via Nuitee
D
Deborah review category business travellers us
10
Exceptional
2025-02-14 via Nuitee
M
Mackenna young couple us
7
Good
2025-01-14 via Nuitee
T
Tim family with young children us
7
Good
2025-01-11 via Nuitee