Hampton Inn Boston Logan Airport

Hotels
Hampton Inn
7.8 (10432 reviews)
230 Lee Burbank Highway , Boston , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Food options
Cons:
Smoke odor in room
Thin walls
Lack of microwave
Parking fees

Categories

Cleanliness
6.69
Several mentions of issues such as smoking odors and thin walls affecting comfort.
Service
8.66
Front desk staff provided good service but lacked comprehensive information.
Location
9.2
Excellent location noted for convenience and access to Boston.
Room Quality
7.15
Rooms were described as clean and updated, but issues with comfort and amenities noted.
Amenities
7.18
Some amenities like the hot tub and microwave were lacking.
Value for Money
7.64
Good value despite charging for parking and missing amenities.
Food and Beverage
8.19
Breakfast was praised with good options available.
Overall Experience
7.66
Experience was generally positive, but several issues noted impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:19

Property Description

Convenient Location and Transportation
The Hampton Inn Boston/Logan Airport is strategically located minutes away from Logan International Airport, offering a hassle-free travel experience. Guests can enjoy complimentary airport shuttle services and easy access to downtown Boston, making exploration effortless.

Modern Amenities and Comfortable Accommodations
Experience a comfortable stay at this hotel with modern amenities such as a well-equipped fitness center to rejuvenate after a day of sightseeing. The friendly staff is readily available to assist in arranging area tours and activities, ensuring a memorable stay for all guests.

Accessible Attractions and Services
With convenient shuttle services to the airport and nearby subway station, guests have easy access to popular attractions like Faneuil Hall and the Museum of Science. Immerse yourself in the city's vibrant culture and let the Hampton Inn Boston/Logan Airport be your gateway to a remarkable Boston experience.

Book your stay now at the Hampton Inn Boston/Logan Airport for a seamless blend of comfort, convenience, and exceptional service.

Important information:

Kindly note a USD 50 security hold is done upon arrival per night.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 10432 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 7.66
N
Nai couple us
9
Pros:

En general todo.

Cons:

Lo único que puedo añadir es: Que los recepcionista sonrían un poco y no estén tan serios. Trabaje en servicio al cliente y se que un sonrisa y una postura casual causa que el ambiente sea mas calido.

2026-04-18 via Nuitee
V
Veramaria couple br
8
2026-04-18 via Nuitee
R
Randy solo_traveller us
6
2026-04-17 via Nuitee
C
Chander family_with_children us
9
2026-04-16 via Nuitee
F
Fernando solo_traveller ec
10
Excelente
Pros:

El servicio de transporte hacia y desde el aeropuerto. En general todo estuvo excelente.

2026-04-15 via Nuitee
J
Janet family_with_children us
9
Very nice hotel. I have stayed there several times while traveling and found it very pleasant.
Pros:

Shuttle did not show up for us to take to the hotel. We had to take a taxi! cost us $20,00. Made me angry but the room and breakfast were excellent.

Cons:

The staff were not very welcoming. He acted like it was a chore to check us in. Eit5her bored or tired I guess.

2026-04-15 via Nuitee
D
Diana solo_traveller us
9
Pros:

Clean, friendly and helpful staff, comfortable bed! Nice breakfast

2026-04-14 via Nuitee
A
Alan couple gb
7
As expected
Pros:

Airport hotel that does what it says on the tin!

Cons:

Paper plates for food - evening meal and breakfast!

2026-04-14 via Nuitee
E
EDUARDO solo_traveller br
10
Pros:

Gostei do atendimento e da facilidade de ter translado gratuito.

Cons:

Nada

2026-04-14 via Nuitee
N
Nichole solo_traveller us
6
The staff need to get their act together in the morning
Pros:

I like the location I like that it was comfortable

Cons:

I did not like the price. I did not like the fact that you had to pay for parking when the advertisement and parking was included. I did not like the fact it took me 45 minutes to get out of the packing lot because the gate was broken and I had to go back in three times then they finally said oh the gate there’s a gate on the other side and directed me there and I was late for the breakfast meeting. The reason why I stayed at the hotel in the first place so I could’ve just saved myself $200 stayed at home and got up at 4 AM instead of six.

2026-04-14 via Nuitee
M
Max family_with_children us
7
Pros:

room was cleaned, and hotel close to airport

Cons:

check-in could be improved

2026-04-13 via Nuitee
J
James family_with_children us
9
Pros:

Close to airport and has shuttle service

Cons:

Away from restaurants. Hotel bar had limited menu.

2026-04-13 via Nuitee
E
ELIZABETH extended_group us
6
Sleepless and disturbing.
Pros:

The convience of the shuttle

Cons:

Breakfast was not as good as it was on a weekend. Fan in bathroom ran all night and television didn't work. Car had been left with way.com. When we arrived back it had been moved seats had been adjusted and mirrors. I had left it with 1/2 a tank of gas and found it with 1/4 tank. My glove box had also been ransacked. Spoke to police about it I wonder if other guests have experienced this. I will not leave my keys next time.

2026-04-13 via Nuitee
M
Mandy solo_traveller au
8
Pros:

Hotel was clean, rooms comfortable and spacious. Small breakfast buffet included, which was great

Cons:

Reception staff were unfriendly and did not give you the impression that they wanted guests. We arrived at night after a 48 hour travel and staff were moody and not welcoming

2026-04-12 via Nuitee
H
huynh couple us
5
2026-04-12 via Nuitee
M
Martin couple ie
10
Excellent hotel lovely staff and Excellent service
Pros:

Check in , dinner in the restaurant, courtesy bus .

Cons:

They take a 50 euros deposit on check which we still has not been returned.

2026-04-11 via Nuitee
C
Cynthia couple us
10
Close to Airport, shuttle, comfy beds, breakfast!
Pros:

Location so close to Boston Logan airport . Staff kind, attentive, comfy bed and every 30 minute shuttle to airport.

2026-04-10 via Nuitee
J
James solo_traveller gb
9
Pros:

Breakfast, rooms very big.

2026-04-10 via Nuitee
J
James solo_traveller gb
9
2026-04-10 via Nuitee
T
Tara couple cr
8
2026-04-10 via Nuitee