Hampton Inn Boston Logan Airport

Hotels
Hampton Inn
7.8 (10289 reviews)
230 Lee Burbank Highway , Boston , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Food options
Cons:
Smoke odor in room
Thin walls
Lack of microwave
Parking fees

Categories

Cleanliness
6.69
Several mentions of issues such as smoking odors and thin walls affecting comfort.
Service
8.66
Front desk staff provided good service but lacked comprehensive information.
Location
9.2
Excellent location noted for convenience and access to Boston.
Room Quality
7.15
Rooms were described as clean and updated, but issues with comfort and amenities noted.
Amenities
7.18
Some amenities like the hot tub and microwave were lacking.
Value for Money
7.64
Good value despite charging for parking and missing amenities.
Food and Beverage
8.19
Breakfast was praised with good options available.
Overall Experience
7.66
Experience was generally positive, but several issues noted impacting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:19

Property Description

Convenient Location and Transportation
The Hampton Inn Boston/Logan Airport is strategically located minutes away from Logan International Airport, offering a hassle-free travel experience. Guests can enjoy complimentary airport shuttle services and easy access to downtown Boston, making exploration effortless.

Modern Amenities and Comfortable Accommodations
Experience a comfortable stay at this hotel with modern amenities such as a well-equipped fitness center to rejuvenate after a day of sightseeing. The friendly staff is readily available to assist in arranging area tours and activities, ensuring a memorable stay for all guests.

Accessible Attractions and Services
With convenient shuttle services to the airport and nearby subway station, guests have easy access to popular attractions like Faneuil Hall and the Museum of Science. Immerse yourself in the city's vibrant culture and let the Hampton Inn Boston/Logan Airport be your gateway to a remarkable Boston experience.

Book your stay now at the Hampton Inn Boston/Logan Airport for a seamless blend of comfort, convenience, and exceptional service.

Important information:

Kindly note a USD 50 security hold is done upon arrival per night.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 20 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 10289 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 7.66
K
Kevin family_with_children us
8
Convenient and a good value.
Pros:

We arrived in the middle of the night and were able to get the shuttle and staff were very accomodating.

2026-02-14 via Nuitee
F
Francielle solo_traveller br
10
2026-02-14 via Nuitee
I
Ilona solo_traveller us
9
Pros:

Staff was friendly and the property is close to the airport with a free shuttle. Comfortable beds and clean rooms.

Cons:

The building needs some renovations. Elevators smell like smoke.

2026-02-14 via Nuitee
D
Darwansjah extended_group id
9
Pros:

Room and bedding comfortable. Breakfast decent.

Cons:

Location thw surrounding.

2026-02-13 via Nuitee
L
Luisa family_with_children ca
10
Excelente alojamiento
Pros:

La atención del personal del desayuno

Cons:

Nada, todo fue excelente

2026-02-13 via Nuitee
F
franco couple pt
8
Perto do aeroporto, para quem tem que viajar cedo no dia a seguir,
2026-02-13 via Nuitee
T
Teresa extended_group us
5
Good Price, decent stay.
Pros:

Location is close to the airport which made it very convenient.

Cons:

Everything is needing updating or repair. Carpet definitely needs to be replaced. This hotel is nothing like the others I have stayed in. Hampton Hotels are always very comfortable and updated.

2026-02-12 via Nuitee
M
MORAG solo_traveller gb
8
Pros:

Location and airport transport

Cons:

All good

2026-02-11 via Nuitee
A
Anthony couple us
10
Excelente servicio
Pros:

Me gustó todo es muy bonito el lugar

2026-02-10 via Nuitee
R
Rebecca couple us
8
2026-02-10 via Nuitee
S
Stan solo_traveller us
8
2026-02-10 via Nuitee
Y
Young family_with_children us
7
2026-02-09 via Nuitee
S
San Martín family_with_children us
10
Acogedor
Pros:

10/10 me quedé con mi esposo y a ambos nos gustó mucho el hotel, todo estaba limpio y la habitación era grande, definitivamente me quedaría otra vez!

2026-02-09 via Nuitee
J
Joel family_with_children ca
8
2026-02-09 via Nuitee
K
Kenneth couple us
5
Hotel fine, shuttle poor
Pros:

The hotel was clean, the staff were friendly and the hotel restaurant was good.

Cons:

The main reason for my Fair rating is that the shuttle service was poor. I called the hotel when I was at the arrivals terminal. I was told to go to Door #107. It was a freezing cold that night and I am 77 y.o. so I waited by the door and watched for a Hampton Inn bus. Long story short, over the course of more than an hour, I watched every bus that stopped or went by and did not see any that said Hampton Inn. During that hour I called the hotel 3 more times and each time I was told the shuttle was either on the way or had already been there. Finally a Hampton Inn bus stopped at Door #107 and we got to the hotel where I was told that the shuttle had been there several times. I have travelled extensively over the past 40 years and never had an issue with Hampton Inns so did not look at the reviews. After my experience I did look and found many poor reviews for the shuttle service at this particular hotel.

2026-02-08 via Nuitee
N
Nathan solo_traveller us
10
2026-02-08 via Nuitee
M
Minhaz family_with_children bd
8
Pros:

Shuttle to and from Logan. Good breakfast. Good restaurant. Opposite of a gas station and target nearby.

Cons:

Pedestrian walkway towards the gas station and target is snow covered at the crossing although the hotel is not responsible for it.

2026-02-08 via Nuitee
B
Brian couple us
1
2026-02-08 via Nuitee
9
904maxwellb Family
2
Not worth the money
Pros:

Stay somewhere else or drive from home, not worth the money. The staff was very friendly and nice to work with but that was the only positive. We were on a higher floor but you would have thought we were on the ground floor and the window was open. You could hear every sound outside including people talking like you were standing next to them. The shower took forever to get warm and it didn’t drain. The bed sounded like it was literally about to fall apart and was so loud with the slightest movement. The refrigerator was also loud enough to wake you up and so was the heating system. We drove down to stay the night before our flight so we could sleep but we would have been better off staying home.

2026-02-07 via Tripadvisor
T
Tara extended_group us
4
Pros:

Location

Cons:

Waiting for transport

2026-01-31 via Nuitee