Parkside Hotel & Apartments

Hotels
8.4 (2209 reviews)
100 Greys Avenue , Auckland , nz

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spa and spa baths frequently praised
Comfortable beds and rooms
Friendly, helpful staff (many mentions)
Good location and parking; nice views/balconies
Affordable / good value for money
Pool and gym facilities
Cons:
Occasional poor/unprofessional service and one serious check-in relocation incident
Outdoor pool not heated (mentioned)
Isolated cleanliness issues (black mold around window, flooded shower)
At least one guest did not receive breakfast
TV access requires downloading an app
Limited luggage trolley and some missing kitchen utensils
No smoking on balcony (reported as a downside by one guest)

Categories

Cleanliness
8
Mostly reported as clean, with several compliments on room cleanliness; isolated issues noted (black mold around a window, one report of a flooded shower) reduced the score slightly.
Service
8.4
Many reviews praise friendly, helpful and responsive staff; however there are a few serious service failures (rude duty manager, a problematic room transfer and access-card issues) that offset positives.
Location
9
Frequently praised for convenience, central location, views and available parking; one note about nearby homelessness did not outweigh overall strong location sentiment.
Room Quality
8.4
Beds, spa baths, balconies and room comfort are repeatedly praised; minor negatives include missing kitchen utensils and some window/cleaning attention needed.
Amenities
8.4
Spa, hot pool, gym and parking are highlights mentioned by many guests; issues include an unheated outdoor pool in one review, limited luggage trolley and TV app requirement.
Value for Money
8.8
Multiple reviewers describe the hotel as affordable and excellent value—'budget but high end'—which pushes this category above average.
Food and Beverage
7.8
Limited commentary overall; some guests had breakfast included and enjoyed it, but at least one guest reported not receiving breakfast, so this category is slightly below average.
Overall Experience
8.4
Majority of stays described positively (comfortable rooms, great spa, helpful staff), though a few strong negative experiences (bad check-in transfer, rude staff) moderate the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 02:39

Property Description

Central Location: Parkside Hotel & Apartments is conveniently situated in Auckland CBD, making it an ideal choice for those looking to explore the city's vibrant shopping and entertainment areas.

Well-Equipped Rooms: Each room at the hotel offers a kitchenette, washing machine/dryer, and a private balcony. For added luxury, many rooms come with a spa bath featuring wooden shutters that open into the main room.

Fitness Facilities and Scenic Views: Guests can enjoy overlooking Myers Park while utilizing the hotel's fitness facilities, perfect for those wanting to stay active during their stay.

Experience the convenience and comfort of Parkside Hotel & Apartments for your next Auckland getaway.

Important information:

Please note that guests are required to present a valid photo ID and credit card upon check in. Upon presentation of the credit card, the hotel will process a pre-authorization, which will place a hold of NZD 200 per night and full prepayment of the accommodations booked. Pre-paid credit cards and Debit plus Visa cards will be accepted under the terms and conditions issued by the bank or card provider. Funds available on the card should be a minimum of NZD 200 per night booked (in addition to the total payable for accommodations).

Credit Card Payment: Please note that a surcharge of 2.5% will apply to all credit card payments and a 4.0% surcharge will apply to payments by American Express. Alternatively, you may wish to pay by EFTPOS which will not incur a surcharge. We do not accept cash as a payment option.

Please note that parking prices are as follows: Self parking- NZD 35 per car per night.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

8.4
Based on 2209 reviews
Cleanliness: 8
Service: 8.4
Location: 9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 8.4
O
oryn couple nz
10
2026-08-08 via Nuitee
S
Sarah solo_traveller nz
10
Pros:

Location to bus stop was fantastic

2026-08-08 via Nuitee
O
ONeill couple nz
8
2026-08-06 via Nuitee
B
Bridget solo_traveller nz
9
Pros:

Huge beds (much bigger than the two double beds we were expecting) and super handy location near the top of Queen St. Has everything you need. Great hotel for the price!

Cons:

The bed was a bit too soft for me, but I like a very firm bed.

2026-08-05 via Nuitee
J
Jo couple nz
10
Pros:

Really enjoyed the spa bath.

Cons:

NIL

2026-07-25 via Nuitee
L
Lucy solo_traveller nz
10
Great place to stay
Pros:

The friendly helpful staff, comfortable bed and facilities included pool and gym

Cons:

N/A

2026-07-25 via Nuitee
(
(PENNY) ROWINA solo_traveller nz
7
A quick getaway
Pros:

I like the spa, outdoor pool, location & of course affordable accommodation.

Cons:

Outdoor pool not heated. Only one luggage trolley with no hanging bars for extra luggage. Some kitchen utensils missing. Lack of response from staff when trying to contact them when our Access cards decided not to work, - & we're stuck out by the pool after a spa at night.
Phone twice, response or reply to check up on us.

2026-07-22 via Nuitee
V
Valentine couple nz
8
2026-07-21 via Nuitee
S
Smith family_with_children nz
8
loved it and look forward to next stay
Pros:

The bed was comfy as, we enjoyed the bath. I loved how you gave me a room facing Greys Ave when i asked and the spa was amazing wish it opened till 11pm.

Cons:

The Spa, the bath the balcony.

2026-07-20 via Nuitee
H
Henry couple nz
10
awesome 👌
Pros:

I liked I could watch TV while having a spa bath

2026-07-19 via Nuitee
J
Jose couple au
9
Great stay staff were friendly and helpful
Pros:

The beds were exceptionally comfortable,the room very clean and comfortable

Cons:

I kept getting lost in the car park needs a bit more directions

2026-07-19 via Nuitee
D
Delfina couple nz
1
Cons:

I got a call at the same hour that I was going to check in and they told me as my partner and I were the last ones to check in, there were no more rooms available and they had to transfer us to a worst hotel on another location. No discount or compensation offered and the new hotel didn’t have the same conditions that we had booked, neither facilities at all. Extremely disappointing and unprofessional. No sense of customer service or hospitality. Never booking again here.

2026-07-18 via Nuitee
S
Sophia Eun-Jung couple nz
9
2026-07-14 via Nuitee
M
Muriel solo_traveller nz
8
Very pleasant
Pros:

Parking, location, room and staff were friendly and helpful

2026-07-14 via Nuitee
E
Erina couple nz
10
Very nice stay, hot pool was nice treat
Pros:

Location, quiet

Cons:

Having to download an app to watch tv

2026-07-13 via Nuitee
J
Jane solo_traveller nz
9
Fantasy
Pros:

Great comfortable room

2026-07-13 via Nuitee
L
Leanne solo_traveller nz
10
2026-07-13 via Nuitee
A
Aroha family_with_children nz
8
2026-07-12 via Nuitee
R
Ravissara solo_traveller th
9
2026-07-11 via Nuitee
T
Taratip solo_traveller th
5
Pros:

ทำเล

Cons:

คนไร้บ้านเยอะ

2026-07-10 via Nuitee