Extended Stay America Suites Orange County Anaheim Conv Ctr

Hotels
•
Extended Stay America Select Suites
6.2 (175 reviews)
1742 S Clementine St, Anaheim, California, 92802 , Anaheim , US

Pets allowed

Facilities

Elevator
Hiking/biking trails nearby
Sailing nearby
Free breakfast
Safe-deposit box at front desk
Internet access in public areas - high speed
Smoke-free property
Use of nearby fitness center (discount)
Wheelchair accessible parking
Free self parking
See all facilities

Review Highlights

Pros:
Excellent location (walking distance to Disneyland and House of Blues)
Ample parking and safe neighborhood
Affordable rates / good value for budget travelers
Several reports of kind and helpful front-desk staff
Convenient to restaurants and shops
Lobby coffee available
Cons:
Severe cleanliness issues (hair, stained towels/linens, filth)
Bad odors (sulfur/sewer) reported
Bugs emerging from drains
Outdated, water-damaged or filthy appliances (microwave, fridge)
Minimal breakfast (muffin) and lack of toiletries/hair dryer
Noisy neighbors and general room disrepair
Inconsistent corporate/customer service response
Reports of orange/discolored shower water

Categories

Cleanliness
2.8
Multiple reviews report very dirty rooms: hair and makeup on towels, stained bedding, dog hair, filth in kitchen areas, bugs coming from drains, and persistent sewer/sulfur odors — overall very poor cleanliness.
Service
9.5
Service mentions are mixed but several guests specifically praise front desk staff as kind, pleasant and helpful; corporate-level responsiveness was criticized in one report. Frontline staff frequently noted as a positive aspect.
Location
10
Consistently praised: walking distance to Disneyland and House of Blues, close to restaurants and shops, safe neighborhood with ample parking — clear strength for this property.
Room Quality
3
Rooms described as outdated and in poor condition: water-damaged cabinets, stained beds, noisy neighbors, orange/odd-colored shower water, malfunctioning/discolored appliances and general disrepair.
Amenities
3.5
Amenities are lacking or in poor condition: microwave and refrigerator filthy or barely working, no basic toiletries or hair dryer available despite signage, and only minimal complimentary breakfast (a muffin) reported.
Value for Money
8.4
Mixed perceptions: several guests note the hotel is cheap and acceptable for the price (good rate/value), though some complain about being charged more than the booking price. Generally seen as reasonable pricing given trade-offs.
Food and Beverage
6.3
Minimal F&B: complimentary muffin breakfast and lobby coffee noted; no broader food offerings and guests found breakfast insufficient — slightly below average.
Overall Experience
6.1
Overall experience is mixed-to-negative: many guests report nightmare stays driven by cleanliness and room issues, while location and helpful front-desk staff improve the stay for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:13

Property Description

Outdoor Pool and Complimentary Breakfast
Enjoy a refreshing dip in the outdoor pool and start your day right with a complimentary on-the-go breakfast every morning from 6 AM to 9:30 AM.

Convenient Amenities
Benefit from complimentary wireless internet access, discounted use of a nearby fitness facility, and featured amenities like a 24-hour front desk, laundry facilities, and free self-parking.

Cozy and Well-Equipped Rooms
Relax in one of the 124 air-conditioned rooms with kitchens, flat-screen TVs, and free Wi-Fi. Feel at home with conveniences like desks, microwaves, and refrigerators.

Unwind and explore Anaheim conveniently with a stay at Extended Stay America Suites Orange County Anaheim Conv Ctr. Book now for a memorable stay.

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff wears personal protective equipment

See all policies

Location

Guest Reviews

6.2
Based on 175 reviews
Cleanliness: 2.8
Service: 9.5
Location: 10
Room Quality: 3
Amenities: 3.5
Value for Money: 8.4
Food and Beverage: 6.3
Overall Experience: 6.1
Y
Yazmin • family_with_children
2
Pros:

Terrible rooms, very outdated and all cabinets had water damage. The microwave and refrigerator looked like they were 50 years olds and very filthy. We didn’t even want to use them. There was only one trash can in the whole suite and it was the one in the bathroom. The hall ways and room smelled like sewer/plumbing issues during our whole stay!
Overall a terrible stay. Unfortunately we couldn’t find anything close by to cancel our reservation.

2025-10-12 • via Nuitee
J
Jessica • partner
4
Pros:

Before booking I searched up the hotel. I should have known better that extended stay meant people live there. The room above us the people were so noisy. Almost sounded like they were throwing a ball around. The complimentary breakfast was just a muffin. Me and my husband only came out for a show at the house of blues. Which location was awesome. We just walked there. Disney is near by too. The bed had stains. Yeah for the price I guess it’s ok because all other hotels in the area were expensive.

2025-10-12 • via Nuitee
C
chanra
2
Pros:

Dirty, smelly, noisy, didn’t feel safe

2025-10-09 • via Nuitee
J
jona
2
Nightmare stay at Extended Stay America in Anaheim
Pros:

There were no clean wash cloths or towels on Saturday, so how could we shower for the day?. And there was a putrid sulfur smell coming from the sink. It was the worst experience. I called corporate customer service to complain and i haven't received a call back. I deserve a refund for my troubles

2025-10-05 • via Nuitee
C
Cindy
6
Pros:

It’s cheap for a reason - smelly and staff is not friendly

2025-10-04 • via Nuitee
K
Krissy
8
Pros:

Close to Disney and lots of food options.
I had to pay more than what my hotel.com booking price was.

2025-09-28 • via Nuitee
T
thad
10
Pros:

Very convenient and affordable room with very pleasant and helpful staff. Simple but clean. Bed was comfortable and linens were clean. Nothing fancy but perfect for my needs. Thanks to the front office staff!

2025-09-28 • via Nuitee
H
Horacio • family
4
Pros:

Floors in the room were dirty, dog hair everywhere, the room smelled weird. Water at shower was orange. Staff was nice.

2025-09-26 • via Nuitee
Y
Yvonne
4
Pros:

The good: Ample parking, safe neighborhood, walking distance to restaurants, shops, Disneyland, and House of Blues. Coffee in the lobby every morning. The bad: DIRTY ROOMS!!! Towels still had makeup and hair on them from previous guests. There was hair throughout the entire room on the floor. The refrigerator had to be turned off because it made a loud buzzing noise, and the microwave was hardly functioning. There were no basic amenities available such as a blow dryer, shampoo, conditioner, etc. There was a sign in the bathroom saying shampoo available at the front desk but there was never anyone at the front desk to help. I wish I had spent the extra money and stayed at one of the many properties in the area

2025-09-25 • via Nuitee
T
Tyish • family_with_children
2
Pros:

Horrible, Room had bugs coming out of every drain. Kitchen area was stained in filth and discolored appliances.The Bathroom itself was another story and to long to get in detail “wear sandals” worst decision of my life don’t trust the pictures very deceiving

2025-09-22 • via Nuitee
A
Andres
8
Pros:

Okay for pricing

2025-09-18 • via Nuitee
E
Eldon
8
Pros:

Great rate

2025-09-17 • via Nuitee
D
Daniel • family
10
Pros:

Good value

2025-09-17 • via Nuitee
S
Salvador • family
2
Pros:

The room was dirty and was not given another room or accomedation. I would prefer a refund. It was disgusting. We received a notice stating that they are now going to hire professional cleaners. So whoever was cleaning prior were not professional cleaners.

2025-09-16 • via Nuitee
E
emilee • friends
10
Pros:

Staff was kind and helpful! Room was clean and comfortable

2025-09-09 • via Nuitee
J
Juliana • partner
10
Pros:

very friendly staff and i love how the area was safe and close to stores and disneyland

2025-09-08 • via Nuitee
T
Toshira
10
Great location
Pros:

I came down from LA for the Disneyland Halloween 10k. Check-in was quick and easy. I was given a pet magnet for the door which was a first but appreciated! The room was clean and there was some hair on the bottom of the shower curtain. The ac worked without any issues. The refrigerator was very clean. This location was ideal to get to the start of the race within minutes. It took about a 10 minute walk to get to the main entrance of Disneyland.

2025-09-06 • via Nuitee
A
Alan • partner
4
Pros:

Staff was great really loved this one lady with glasses and curly hair. Hated the room itself, one million percent needs to be updated.
Didn’t have a hairdryer in the room. Didn’t have a suitcase rack. If I needed anything brought to my room they said I had to go get it at the front desk. Bed sheets were dirty. Towels had hair all over them. Shower was broken. The bed kept moving away from the wall because it was a metal rack bed frame with hard wood floors so it kept sliding around. Said online they have breakfast and it only turned up to be coffee and some way to sugary muffins. The room always felt moist even tho we had the air conditioning at 67 on cool. When you walk past all the rooms You could hear everything, no privacy! Over all only good thing was the nice lady.

2025-09-01 • via Nuitee
E
Eldon
10
Pros:

Reasonable price and good location. Accessible to my work location

2025-08-26 • via Nuitee
C
Caleb
10
Pros:

Nice and clean

2025-08-25 • via Nuitee