The Chattanoogan Hotel, Curio Collection By Hilton

Hotels
Curio Collection by Hilton
8.7 (390 reviews)
1201 Broad Street , Chattanooga , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Price concerns

Categories

Cleanliness
7.76
Some reviews mentioned cleanliness issues, particularly with the room and bathroom.
Service
9.23
Most reviews highlighted the staff's friendliness and helpfulness.
Location
9.27
Repeatedly praised for its perfect downtown location.
Room Quality
8.72
Rooms generally described as comfortable, with mixed reviews on some specific details.
Amenities
8.75
Good feedback on amenities, particularly regarding the gym and on-site Starbucks.
Value for Money
8.21
Some mentions of price concerns, but overall seen as reasonable for quality.
Food and Beverage
8.76
Food quality generally praised, particularly breakfast options.
Overall Experience
8.93
Most reviews reflect a very positive and enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:34

Property Description

Luxurious Accommodations
Experience modern guest rooms with free Wi-Fi, 50-inch flat-screen TVs, and a convenient work desk. Accessible rooms are also available for all guests' needs.

Dining Excellence
Indulge in a variety of dining options from Noogan’s Coffee Market to the rooftop bar, High Rail. Enjoy delicious meals at Forge and Stills + Mash Bourbon Bar. Room service is available for breakfast and dinner for a relaxing dining experience.

Relaxation and Recreation
Stay active at the on-site fitness center equipped with cardio machines and weights. Unwind at The Spa at the Chattanoogan for a pampering session. Explore nearby attractions like Lookout Mountain, Ruby Falls, and Lake Winnepesaukah amusement park.

Book now to elevate your Chattanooga experience at The Chattanoogan Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 22 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 390 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.93
J
Joann solo_traveller us
8
2026-05-29 via Nuitee
L
Loyse solo_traveller us
7
2026-05-29 via Nuitee
A
Ava couple us
1
Not satisfactiory for the money that was spent.
Pros:

Honestly, not much.

Cons:

I stayed from Monday, May 25, 2026, to Wednesday, May 27, 2026, and my experience was highly unsatisfactory. (In my opinion:The hotel doesn’t look like the pictures that are located on booking. Com) Initially, the housekeeping staff did not thoroughly clean the room. After reporting this issue to the front office, a staff member named James explained that the level of cleaning depended on whether a deep clean or a regular clean was performed. This indicated that the sink, which remained dirty from the morning, was not to be cleaned during the regular service.

Additionally, between approximately 1:30 am and 3:30pm. each night, I experienced someone attempting to enter my room by twisting the door knob. On the first night, May 25, 2026, I attempted to report this incident to the front desk; however, management was unavailable, and my concern was not relayed to security or management.

On Tuesday, May 26, 2026, I was able to speak with James, to whom I reported both incidents. He explained that the night manager was on lunch and would return by 11:30pm I informed him that we were exhausted and had been out all day, requesting that the manager call me before 11:30am Unfortunately, this call was never received. Around 1:30 a.m., the issue recurred. I contacted Cain, the front desk manager, who stated that James had only left a note instructing him to call me. I reiterated my concerns regarding housekeeping and was told he would contact housekeeping to clarify their responsibilities.

Furthermore, I expressed concern about someone continuously attempting to tamper with my door knob each night. My 14-year-old daughter was also present in the room. Cain suggested that I use earplugs, to which I responded that if I had already informed staff about someone trying to force entry, earplugs would not address the safety issue.

Throughout my stay, I felt there was a lack of urgency and professionalism. I experienced significant sleep deprivation due to these disturbances.

2026-05-27 via Nuitee
L
lanaa565 Couples
10
Will be back!
Pros:

Beautiful place! Warm and inviting rooms.

2026-05-15 via Tripadvisor
Q
Q9210VEjudym Friends getaway
8
Great place to visit
Pros:

Loved the hotel and the restaurants and its amazing spa. It was a great place to visit!

2026-05-15 via Tripadvisor
C
Climber32581843407 Family
10
Favorite Hotel in Chattanooga
Pros:

Beautiful hotel in a great location. Exceptional staff in all departments. Food is top notch. Lovely park like setting at entrance. Toured spa and will definitely make an appointment there.l highly recommended thus property. Rooms of highest quality and excellent amenities.

2026-05-14 via Tripadvisor
C
Companion596623 Family
10
Lovely visit in Chattanooga
Pros:

Lovely location in Chattanooga, beautiful room and ambiance. Valet parking was super convenient and roof top bar was exceptional. 10/10 recommend

2026-05-14 via Tripadvisor
H
haleyg494 Couples
10
Beautiful Hotel
Pros:

Such a beautiful hotel!l and close to all things downtown! Very clean!

2026-05-13 via Tripadvisor
F
fowler12160022 Friends getaway
8
Awesome stY
Pros:

We stayed at the Chattanoogan hotel for a girls weekend and boy did we have fun. The hotel was very nice very clean very friendly. We loved it. Loved everything about it. Love the area just care for some of the roads that it but we’re OK lol. Great atmosphere

2026-05-13 via Tripadvisor
C
charliewE257ZO Friends getaway
10
Always choose Hilton
Pros:

Nice place to stop for a day trip!

2026-05-13 via Tripadvisor
B
B6777MPsandras Family
10
Great place!!
Pros:

Beautiful, comfy, and relaxing! A vibe you’ll want to experience!!!!

2026-05-12 via Tripadvisor
T
trentd491 Couples Houston, Texas
10
Great place
Pros:

Great place. Give it a try for a couples weekend in Chattanooga. Lots to do in the area, and it's beautiful outdoors

2026-05-12 via Tripadvisor
B
brekersh Friends getaway
10
A stay you’ll never forget!!!
Pros:

This hotel is EVERYTHING!!! Absolutely beautiful grounds, polite staff, nice rooms and yummy food!!! Being downtown with a view is just incredible. It’s a must stay!!!

2026-05-12 via Tripadvisor
E
ElleB623 Family Atlantis, Florida
10
You can’t go wrong with Hilton at the Chattanoogan!
Pros:

What a lovely hotel… And a vibrant place to visit! So much to do in this great town… And amazing views in the area. What a great stay with Hilton!

2026-05-12 via Tripadvisor
8
890acep Couples
10
Romantic Weekend Away
Pros:

We loved our stay at The Chattanoogan! The check in was smooth, our room was clean & comfortable, and it was the perfect centralized location.

2026-05-11 via Tripadvisor
K
kimberlyd611 Family Hixson, Tennessee
10
Wonderful!
Pros:

Great food and very nice employees. Very helpful!

2026-05-11 via Tripadvisor
H
hannahcY2742YE Couples
10
Best of Chattanooga!
Pros:

Beautiful atmosphere & great amenities! Perfect location for great dinner, entertainment, & sight seeing!!

2026-05-11 via Tripadvisor
K
katemA5837KX Business
10
Valet parking
Pros:

Peyton Magsaysay was great. He was on top of things and very professional.

2026-05-06 via Tripadvisor
M
marylouw670 Friends getaway
10
Super!
Pros:

My first visit to Chattanooga and Peyton was first contact at hotel. He was engaging, professional, considerate and overall so very pleasant. I learned later this was his second day at the hotel... certainly not his first time in customer service and hospitality. He's a keeper!

2026-04-23 via Tripadvisor
S
Saccuman extended_group us
8
Pros:

Enjoyed the staff at the Spa. The spa director was fantastic.

Cons:

I didn't much care for the ladies at checkin counter - no very friendly. But the ladies working the counter at checkout. were super. friendly and nice.

2026-04-20 via Nuitee