Best Western Braintree Inn

Hotels
Best Western
7.6 (542 reviews)
190 Wood Rd , Braintree , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Cons:
Poor breakfast options
Small bathrooms

Categories

Cleanliness
6.74
Room cleanliness received positive mentions, but some reviews indicated issues.
Service
8.21
Staff were friendly and helpful, but there were mentions of abrupt service experiences.
Location
8.75
Multiple reviews highlighted the convenient location of the hotel.
Room Quality
6.7
Feedback indicated cramped rooms and mixed experiences with bedding comfort.
Amenities
7.73
Amenities like breakfast received mixed reviews, with some satisfaction.
Value for Money
8.19
Generally described as affordable for the quality provided.
Food and Beverage
6.74
Breakfast options were criticized and considered sub-par.
Overall Experience
7.71
Overall, the hotel had a mixed experience with positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:01

Property Description

Convenient Location
Located in Braintree, Best Western Braintree Inn offers easy access to Boston and Cambridge, making it an ideal choice for travelers looking to explore the area.

Comfortable Rooms
Each guest room is equipped with modern amenities such as air conditioning, microwave, fridge, and flat-screen TV, ensuring a comfortable stay for all guests.

Delicious Breakfast
Start your day right with a complimentary buffet breakfast served every morning at the hotel, providing a variety of options to suit every palate.

Experience comfort and convenience at Best Western Braintree Inn. Book your stay now for a memorable trip to Braintree!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 542 reviews
Cleanliness: 6.74
Service: 8.21
Location: 8.75
Room Quality: 6.7
Amenities: 7.73
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 7.71
G
Gedeon family_with_children us
9
Pros:

I love the place and it is very clean. I congratulate you for that.

Cons:

Everything was okay.

2026-01-25 via Nuitee
N
Nicole family_with_children us
6
Too small of a bathroom for a family
Pros:

Close to where I needed to go

Cons:

Front desk employee was not pleasant.

2026-01-20 via Nuitee
J
John solo_traveller us
8
Pros:

good breakfast convenient location

2026-01-20 via Nuitee
Y
Yoshie family_with_children us
7
Pros:

The best thing is that breakfast is ready from 6:30am.

Cons:

I felt a little uncomfortable that the bathroom and sink were separated.
When I used the microwave, there was an unusual noise and a slightly burnt smell, so I couldn't use it

2026-01-20 via Nuitee
P
Pierre M couple us
1
Pros:

The location.

2026-01-19 via Nuitee
M
Mary Ellen couple us
8
Pros:

Breakfast was okay -- the room is on the small side with not a lot of space between one table an another. It would be a challenge is the hotel was full, which it was not.

2026-01-19 via Nuitee
C
Carol couple us
8
Served our purpose.
Pros:

Breakfast was fine. Room was fine. Staff fine.

Cons:

Don’t like split bathroom where sink is in main room. Lost some tv stations for a while. Some of the electrical outlets were worn so chargers would not stay put.

2026-01-19 via Nuitee
T
Thomas solo_traveller us
9
Relaxing
2026-01-16 via Nuitee
Y
Yvons family_with_children us
3
N/A
Pros:

The place was too crowded

Cons:

People at the front desk were not friendly. They had difficulties to understand customers

2026-01-15 via Nuitee
C
Carr family_with_children us
8
2026-01-07 via Nuitee
S
Stanley solo_traveller us
10
Comfortable and quiet.
Pros:

Very comfortable

Cons:

I had no complaints.

2025-12-21 via Nuitee
J
Julie family_with_children nz
7
Was fine for one night, probably wouldn’t book again.
Pros:

Close to the mall

Cons:

The breakfast wasn’t great.

2025-12-19 via Nuitee
R
Rafferty solo_traveller us
10
2025-12-09 via Nuitee
A
Alfred solo_traveller us
8
Pros:

Clean

2025-12-09 via Nuitee
L
Larysa solo_traveller us
9
Excellent!
Pros:

I really enjoyed my stay at this hotel. The room was cozy, the bed linen was fresh, and it was perfectly quiet with no unwanted noise. The staff were friendly and welcoming. Everything was excellent. I sincerely recommend this place!

2025-12-05 via Nuitee
P
Phylicia couple us
9
Very nice affordable option. Staff very nice and helpful.
Pros:

Very clean and manager was very friendly and helpful. Breakfast is good!

2025-11-19 via Nuitee
T
Thomas couple gb
8
2025-11-17 via Nuitee
L
Linda couple us
7
Stay was ok.clean pleasant didn’t spend too much time there
Pros:

Clean and pleasant

Cons:

Husband has back pain. Couldn’t sleep in the bed. He slept in the desk chair that made loud screaming noises every time he moved! It was very annoying. One day no cleaning service. It’s fine most times to skip a day. Then we had no clean towels.

2025-11-11 via Nuitee
D
Desull11 couple us
9
Pros:

Great location, very clean and great value.

2025-11-10 via Nuitee
K
Kathleen solo_traveller us
8
Best Western in Braintree is a good choice for overnight needs.
Pros:

The room was very clean. The location was perfect for my needs. The staff was very helpful.

Cons:

Breakfast needs more healthier choices. The room was so small, it made me feel cramped.

2025-11-09 via Nuitee