Facilities

Free breakfast
Full-service spa
Free beach cabanas
Fitness facilities
Proposal/romance packages available
Express check-out
Fireplace in lobby
Arcade/game room
Health club
Free WiFi
See all facilities

Review Highlights

Pros:
Helpful staff
Nice pools and gardens
Comfortable rooms
Cons:
Cleanliness issues
Food quality concerns
Maintenance problems

Categories

Cleanliness
7.23
Several mentions of cleanliness issues including dirty water slides and neglected areas.
Service
9.7
The staff are described as professional and helpful, particularly Ana and Dora.
Location
9.24
Convenient location with access to adjacent towns.
Room Quality
8.19
Rooms were comfortable and spacious but noted as needing better cleanliness and maintenance.
Amenities
8.72
Pools and gardens received positive feedback, but maintenance issues were noted.
Value for Money
8.18
Food quality concerns raised, particularly regarding all-inclusive offerings.
Food and Beverage
6.73
Food quality was hit and miss; disappointment with the available snacks.
Overall Experience
9.2
Despite some issues, the experience was generally positive with enjoyment of the facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:29

Property Description

Luxurious Spa and Pool Experience
Indulge in relaxation at the full-service spa and take a dip in one of the 5 outdoor swimming pools. The private beach offers a serene retreat for ultimate unwinding.

Diverse Dining Options and All-Inclusive Packages
Savor local and international cuisine at Brasserie Mosaic or opt for room service. Treat yourself to refreshing drinks at the bar/lounge or one of the 4 poolside bars. Benefit from all-inclusive rates covering meals and select beverages.

Modern Amenities and Event Facilities
Stay connected with complimentary wireless internet and enjoy Smart TVs in all 318 guestrooms. The hotel offers a business center, express check-out, and extensive event spaces. Plus, take advantage of free self-parking during your stay.

Immerse yourself in luxury at Minos Imperial Beach Resort Milatos Crete for an unforgettable getaway!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 5:00 PM.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

8.4
Based on 107 reviews
Cleanliness: 7.23
Service: 9.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 9.2
J
Jose • family
10
Pros:

Ana and Dora where super helpful in coordinating transportation to adjacent towns and provide great recommendations as to where to go and what to do. Very professional staff.

2025-09-29 • via Nuitee
F
Fotini • family_with_children
8
Pros:

We had a nice time here, the kids did too. We liked the pools and the gardens were nice. Maintenance is certainly lacking. The water slides were dirty as well as the area around them. This was not the case with the roads and paths around the resort who were cleaned daily and the cleaners were lovely and friendly.

The room was comfortable and big. The view was nice but again maintenance and cleanliness was subpar. Yes the cleaner was doing her best- probably but the scale built up and lack of attention to detail was evident especially in the shower. The room and we would say the place generally is tired and you can tell that corners are being cut.

The food was hit and miss. We went on an all-inclusive which is fine if you’re not expecting any snacks that were almost non-existent. It was also our first time in an all-inclusive and we will probably think twice before booking again this type, as unfortunately the quality of the food was not to our liking. The beer was good the coffee was bad.

We would go again just for the pools the beach and the convenience

2025-09-02 • via Nuitee
E
ENIS • family
8
Pros:

Place was nice overall. Rooms were great. Pools nice.

2025-08-22 • via Nuitee
L
Leandro
2
Pros:

Never will be back in this Place again! This is was not all inclusive resort we have to pay for normal cocktails and wines,

2025-08-12 • via Nuitee
S
Shivaya
2
Pros:

This place was a complete joke .. gave us the wrong room.

2025-08-01 • via Nuitee
F
Fernanda • family_with_children
6
Pros:

The property is not well maintained, nice rooms but not fully clean (sofa and balcony chairs are not clean at all) and service is not at the level of a 5 stars. Kind service’s attendees are an exception.

2025-07-27 • via Nuitee
W
Will
4
Pros:

Basically a nice hotel, but lots of flaws. We had a good room with an incredible view, and the pools and beach are great. But the service the hotel provides lets it down.

The Bellevue restaurant advertised on their website doesn't exist! The beach bar wasn't open any of the days we were there (we were there for 6 days). The drinks served were pretty poor - we couldn't order a good Aperol Spritz for instance (just some sort of pre-made juice thing...), and the staff couldn't make some of the cocktails listed on the bar menu.

The housekeeping staff were very good and the room was always cleaned nicely every day. But we asked for a kettle (three times); the first kettle we were given was leaking, as was the second one. So we gave up.

If you are staying here, we recommend walking along the coast to the town of Milatos which is beautiful with lots of tavernas and bars to choose from.

2025-06-17 • via Nuitee
R
Richard Stuart
4
Pros:

This is not a 5 star hotel. They are understaffed. You need to make your own table as they don’t have enough staff to service the guests. Queues for tables at meal time as not enough capacity. A la carte restaurants have minimal options, for example the italien for evening meal for children, spaghetti or spaghetti!!!! The facilities are dated. We were so excited to go to this hotel but we will not return.

2024-08-20 • via Nuitee
L
Lior
6
Pros:

N/A

2024-08-17 • via Nuitee
M
Michael
4
Great views, poor all inclusive
Pros:

The views are phenomenal, however the service was very lacking. The food was NOT good. We had to go into town rather than stay and eat for free just because of how bad it was. The room was nice but not stocked whatsoever as an “all inclusive” should be. We found ourselves hungry and thirsty on multiple occasions with nothing to drink or eat. If you book, book for views only.

2024-06-16 • via Nuitee
O
ofir
6
Pros:

Old resort needs a bit construction
We got the royal vila room
The bathroom wasnt good
We had no phone line in the room to call reception so we had to go all the time
Never fixed even i asked 4 times
The bathroom they fixed after the second day
Food was so so.. iv seen beter in other hotels
The hotel is big and far from any place to go

2023-09-18 • via Nuitee
Y
YANIV • partner
4
Pros:

Terrible dining schedule. Needed to make reservations for eating. Room wasn't renovated. Shower drain was clogged. Shower tiles were cracked and water from the shower were leaking outside to the floor. AC was very weak.

2023-08-20 • via Nuitee
D
Davit
2
Pros:

Q

2023-08-07 • via Nuitee
D
Davit
2
Pros:

T

2023-08-05 • via Nuitee
M
Murat • partner
4
Pros:

Attitude of the whole staff,the quality of the food ,check in/ out process all were dissappointing.This hotel ,even with Raddisson name can not even recieve 3 stars with the existing management.

2023-06-24 • via Nuitee
A
Ava
10
Pros:

Second time at Radisson blu beach resort milatos Crete amazing once again thanks to beautiful hotel and amazing staff

2023-04-25 • via Nuitee
J
Joe
10
Pros:

Brilliant stay the hotel is very beautiful with a lot of flowers

2023-04-25 • via Nuitee
E
Elena
10
Pros:

Exceptional location beautiful ocean view very beautiful hotel close to agios nikolaos. Highly recommended resort

2023-04-25 • via Nuitee
E
Evelyn
10
Pros:

Luxury resort with very good price and services.

2023-04-25 • via Nuitee
J
Jeffrey
10
Pros:

Beachfront beautiful resort with amazing views and very good and professional staff. Luxurious vacations value for money.

2023-04-25 • via Nuitee