Best Western Plus Universal Inn - Free Shuttle to Universal Studios!

Hotels
Best Western Plus
8 (999 reviews)
5618 Vineland Road , Orlando , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7
Some reviews mentioned cleanliness issues, including found roaches and old carpets.
Service
9
Numerous reviews praised the friendly and helpful staff.
Location
9
Many guests appreciated the hotel's proximity to Universal Studios.
Room Quality
7.5
Room quality was generally good, but some guests found beds uncomfortable and old carpets.
Amenities
7.5
There were comments about limited breakfast options and lack of certain amenities.
Value for Money
8.5
The hotel is seen as a good value considering the location.
Food and Beverage
7.5
Breakfast received mixed reviews regarding variety and quality.
Overall Experience
8
Overall experiences varied, but guests generally enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:48

Property Description

Convenient Location near Universal Orlando Resort
Located just a 3 minutes' drive from the entrance of Universal Orlando Resort, Best Western Plus Universal Inn offers a perfect blend of comfort and convenience for your stay in Orlando.

Comfortable Rooms with Essential Amenities
Each guest room at Best Western Plus Universal Inn is equipped with a microwave, refrigerator, and coffee maker for your convenience. Enjoy entertainment with cable TV including HBO and stay connected with complimentary WiFi.

On-Site Facilities and Services
Take advantage of the games room, outdoor pool, business center, and laundry facilities during your stay. Start your day right with a delicious continental breakfast served every morning.

Ready to experience the best of Orlando? Book your stay at Best Western Plus Universal Inn now!

Important information:

Please note the following information regarding packages:

- Packages can be sent to the property up to 7 days prior to arrival
- A per package fee plus tax will be charged. Please contact the property for details
- A maximum of 10 packages can be sent to each room
- The guests name on the reservation must match the name on the package
- Guests must retrieve packages before they departGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 999 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
J
Jeanevelyn extended_group us
9
Pros:

Super limpio. Desayuno variado

Cons:

El shuttle no incluye el parque Epic Universe. Una de las razón por la cual los escogí fue el shuttle

2026-04-25 via Nuitee
A
Ahmed solo_traveller om
6
الإقامة مقبولة
Pros:

الموقع

Cons:

المرافق قديمة

2026-04-25 via Nuitee
N
Nicolás couple co
9
Pros:

Cama cómoda

Cons:

No hay variedad en el desayuno

2026-04-25 via Nuitee
A
Anabrasasa solo_traveller es
6
Pros:

Ubicación y las camas muy comodas

Cons:

El desayuno muy escaso. Excesivamente escaso.solo huevina revuelta y salchicas y poco más. A

2026-04-24 via Nuitee
W
Wendy family_with_children us
8
2026-04-24 via Nuitee
R
Ruby couple us
10
2026-04-23 via Nuitee
M
Maria Florencia solo_traveller ar
7
Cons:

Breakfast

2026-04-22 via Nuitee
B
Bernard couple us
8
2026-04-22 via Nuitee
M
Michael couple us
10
Cons:

Shower could use an upgrade

2026-04-22 via Nuitee
A
Adeline solo_traveller fr
9
Pros:

Emplacement à quelques minutes à pied d'Universal et en plus le parking était gratuit. La chambre était assez grande et la salle de bain aussi. Des restaurants et commerces sont à proximité à pied. Petit dej simple mais suffisant.

2026-04-20 via Nuitee
A
Ako solo_traveller gh
9
Pros:

Shuttle service to Universal

Cons:

N/A

2026-04-19 via Nuitee
D
Dafni couple pa
8
Muy buena relación calidad y precio
Pros:

La cercanía de los parques de Orlando y de algunos restaurantes

Cons:

Poca información del personal en cuanto a orientación de sitios cercanos, lo que creó confusión y nos hizo perder el tiempo

2026-04-18 via Nuitee
B
Benjamin solo_traveller us
10
Pros:

Location

Cons:

Nothing

2026-04-18 via Nuitee
B
Brian family_with_children us
7
If you need a place that is close to Universal that offers free transportation, then this works.
Pros:

The daily shuttle service going to and from Universal Studios. I enjoyed the breakfast as it made a nice option to grab something and go.

Cons:

Even though there was a breakfast, the pancake maker was broken/not working for a period of those days I was there. And I could tell the machine when it was working, wasn't doing too good. Also, there were scrambled eggs every day. Which I guess is fine, but when you stay for a string of days together, you hope for some different options. Yes, there was cereal, it was stale, yes there was bread/bagels with a toaster and there was yogurt machine (although that was down the last day I was there). Which made the sausage options the best part of the breakfast.

2026-04-17 via Nuitee
B
benoit family_with_children fr
9
Beau point de départ pour visiter Universal !
Pros:

Bien situé pour se rendre au parc universal ! 20min à pied !
Parking de l hôtel gratuit, on a pu laisser notre voiture après le check out et partir visiter le parc.
La chambre était propre avec 2 grands lits pour nous 4.

Cons:

Petit déjeuner correct, sans plus.

2026-04-17 via Nuitee
S
Santiago Javier extended_group co
10
2026-04-17 via Nuitee
D
Delphine family_with_children fr
7
Bien
Pros:

Emplacement pour aller au parc restaurant shop et station essence juste à coté

Cons:

La salle du petit déjeuner est petite choix limité

2026-04-16 via Nuitee
S
Sondra couple us
9
2026-04-16 via Nuitee
L
Leanne family_with_children gb
6
Good location , room average
Pros:

Bugs in the room and staff service was poor and no late check out option

Cons:

As above

2026-04-16 via Nuitee
B
Benjamin family_with_children pr
10
Its a perfect place to stay if you are going to the parks. Be aware of the vending machine prices.
Pros:

Everything except the vending machine

Cons:

Vending machine prices where to much specially when you have the Walgreens in front.

2026-04-16 via Nuitee