Best Western Plus Universal Inn - Free Shuttle to Universal Studios!

Hotels
Best Western Plus
8 (1099 reviews)
5618 Vineland Road , Orlando , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7
Some reviews mentioned cleanliness issues, including found roaches and old carpets.
Service
9
Numerous reviews praised the friendly and helpful staff.
Location
9
Many guests appreciated the hotel's proximity to Universal Studios.
Room Quality
7.5
Room quality was generally good, but some guests found beds uncomfortable and old carpets.
Amenities
7.5
There were comments about limited breakfast options and lack of certain amenities.
Value for Money
8.5
The hotel is seen as a good value considering the location.
Food and Beverage
7.5
Breakfast received mixed reviews regarding variety and quality.
Overall Experience
8
Overall experiences varied, but guests generally enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:48

Property Description

Convenient Location near Universal Orlando Resort
Located just a 3 minutes' drive from the entrance of Universal Orlando Resort, Best Western Plus Universal Inn offers a perfect blend of comfort and convenience for your stay in Orlando.

Comfortable Rooms with Essential Amenities
Each guest room at Best Western Plus Universal Inn is equipped with a microwave, refrigerator, and coffee maker for your convenience. Enjoy entertainment with cable TV including HBO and stay connected with complimentary WiFi.

On-Site Facilities and Services
Take advantage of the games room, outdoor pool, business center, and laundry facilities during your stay. Start your day right with a delicious continental breakfast served every morning.

Ready to experience the best of Orlando? Book your stay at Best Western Plus Universal Inn now!

Important information:

Please note the following information regarding packages:

- Packages can be sent to the property up to 7 days prior to arrival
- A per package fee plus tax will be charged. Please contact the property for details
- A maximum of 10 packages can be sent to each room
- The guests name on the reservation must match the name on the package
- Guests must retrieve packages before they departGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1099 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
E
Emilys family_with_children cl
8
Bueno
Pros:

La ubicación

Cons:

El desayuno

2026-06-19 via Nuitee
K
Kaylan solo_traveller us
10
2026-06-19 via Nuitee
J
Justine couple fr
10
Génial
Pros:

L’emplacement est top pour aller au parc Universal studio la navette le matin est cool

Cons:

J’avais des taches jaunes sur mes draps et je n’ai pas aimé la qualité de la couverture en dessous des draps

2026-06-19 via Nuitee
N
Nicole couple us
10
2026-06-18 via Nuitee
couple co
7
Estuvo bien de acuerdo con el precio pagado.
Pros:

La limpieza

Cons:

El desayuno, pocas opciones y todos los dias las mismas pocas opciones

2026-06-18 via Nuitee
F
Fausto family_with_children it
7
Ottimo appoggio meno come soggiorno
Pros:

La posizione e la logistica verso i parchi e la possibilità di muoversi con la macchina da e verso i vicini centri commerciali

Cons:

La parte interna è un poco degradata, usurata più che datata

2026-06-17 via Nuitee
E
Ernst solo_traveller us
10
2026-06-16 via Nuitee
T
Tania couple pr
10
Muy buena
Pros:

La limpieza, distancia a Universal, la comodidad y el precio

Cons:

El desayuno es bueno, pero no es variado

2026-06-16 via Nuitee
I
Ivan solo_traveller pe
10
Pros:

Amabilidad

2026-06-16 via Nuitee
V
Vila extended_group ar
10
2026-06-15 via Nuitee
G
GUILLERMO family_with_children pe
8
Pros:

Me gusto el hotel , lo unico que deberian mejorar es en el desayuno deberian cambiarlo , todos los dias sirven lo mismo y si te hospedas por varios dias te llegas aburrir de lo mismo.

2026-06-15 via Nuitee
T
Tammy Saporito solo_traveller us
7
Pros:

Close to universal

Cons:

Beds were hard and had a very hard time shutting off water in the shower

2026-06-15 via Nuitee
A
Alla Lohr solo_traveller us
10
2026-06-13 via Nuitee
A
Aoling solo_traveller ca
10
More Asian food options would help enrich the variety of international cuisines available.
Pros:

The reception desk staff scanned my passport and put it in the machine for a longtime until my asking for return the passport to me.That made me feel unsafty.

Cons:

Ok

2026-06-11 via Nuitee
M
Mark solo_traveller us
10
Great
Pros:

Great location

Cons:

Na

2026-06-11 via Nuitee
B
Breanna solo_traveller us
6
Pros:

The accessibility to restaurants and Universal

Cons:

It could've been a bit more modern

2026-06-11 via Nuitee
P
Phillip couple us
10
2026-06-11 via Nuitee
S
Shepherd family_with_children us
9
We enjoyed the stay and would stay again.
Pros:

Breakfast and room. Checkout time being at 11 is also nice giving an extra bit of time than the usual 10:00.

Cons:

The bathrooms in the main lobby were out of order for our whole stay, but we did see people working on them a couple times.

2026-06-08 via Nuitee
S
Scott solo_traveller us
8
2026-06-06 via Nuitee
F
Florencia couple ar
10
Pros:

La atención, limpieza y cercanía del hotel con todos los puntos de interés.

Cons:

Nada.

2026-06-06 via Nuitee