Best Western Plus Universal Inn - Free Shuttle to Universal Studios!

Hotels
Best Western Plus
8 (1194 reviews)
5618 Vineland Road , Orlando , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7
Some reviews mentioned cleanliness issues, including found roaches and old carpets.
Service
9
Numerous reviews praised the friendly and helpful staff.
Location
9
Many guests appreciated the hotel's proximity to Universal Studios.
Room Quality
7.5
Room quality was generally good, but some guests found beds uncomfortable and old carpets.
Amenities
7.5
There were comments about limited breakfast options and lack of certain amenities.
Value for Money
8.5
The hotel is seen as a good value considering the location.
Food and Beverage
7.5
Breakfast received mixed reviews regarding variety and quality.
Overall Experience
8
Overall experiences varied, but guests generally enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:48

Property Description

Convenient Location near Universal Orlando Resort
Located just a 3 minutes' drive from the entrance of Universal Orlando Resort, Best Western Plus Universal Inn offers a perfect blend of comfort and convenience for your stay in Orlando.

Comfortable Rooms with Essential Amenities
Each guest room at Best Western Plus Universal Inn is equipped with a microwave, refrigerator, and coffee maker for your convenience. Enjoy entertainment with cable TV including HBO and stay connected with complimentary WiFi.

On-Site Facilities and Services
Take advantage of the games room, outdoor pool, business center, and laundry facilities during your stay. Start your day right with a delicious continental breakfast served every morning.

Ready to experience the best of Orlando? Book your stay at Best Western Plus Universal Inn now!

Important information:

Please note the following information regarding packages:

- Packages can be sent to the property up to 7 days prior to arrival
- A per package fee plus tax will be charged. Please contact the property for details
- A maximum of 10 packages can be sent to each room
- The guests name on the reservation must match the name on the package
- Guests must retrieve packages before they departGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1194 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
M
Mentado Fernandez couple us
8
2026-08-28 via Nuitee
M
Mohammed Shabnas solo_traveller qa
1
Pros:

Location near by Universal studios

Cons:

Old property
Old rooms and facilities

2026-08-27 via Nuitee
B
Bar couple il
1
לא טוב
Pros:

כלום

Cons:

לא נקי , רועש חלומות לא נסגרים טוב ויש רעש בלי פוסק של צרצרים
מקלחת לא טובה בקושי זורם מים

2026-08-26 via Nuitee
M
Mohamed extended_group qa
8
2026-08-24 via Nuitee
M
Mendez Diaz couple us
10
Experiencia inigualable y a un precio comodo
Pros:

Me encanto la ubicación de este hotel

Cons:

Todo genial

2026-08-23 via Nuitee
M
Maria Jose family_with_children ec
9
Todo bien
Pros:

Todo

Cons:

El desayuno podría ser más variado

2026-08-23 via Nuitee
J
Jimenez solo_traveller do
4
2026-08-22 via Nuitee
V
Viola solo_traveller us
7
2026-08-21 via Nuitee
B
Björn family_with_children de
6
2026-08-18 via Nuitee
L
Lisa family_with_children us
8
Nice stay to be close to Universal. But don't count on a shuttle more than once a day!
Pros:

The pool was nice for a quick dip before the rain started. The breakfast was good.

Cons:

The 'shuttle' to Universal left at 8am only once per day, not helpful to us at all! We would have preferred to have time for breakfast then take a bit later shuttle, at 9am. Perhaps offering a shuttle once an hour for a few of the morning hours.
Again, only 1 return shuttle in the evening, would be nice to have more options, there, too.

2026-08-17 via Nuitee
Y
Yenny family_with_children us
10
2026-08-17 via Nuitee
L
Luis Enrique family_with_children co
8
Por la sercania a los parques de universal súper
Pros:

Serca de universal

Cons:

Instalaciones ya viejas y el desayuno pésimo 🥴

2026-08-17 via Nuitee
F
Fernando family_with_children pe
5
Pros:

Muy básico
El
Hotel y antiguo

Cons:

Básico el
Hotel

2026-08-17 via Nuitee
M
Malini solo_traveller tt
7
Pros:

I liked that it was close to Universal and Disney and I also enjoyed the clean rooms.

Cons:

I thought the same breakfast everyday was boring there should be different things on different days

2026-08-17 via Nuitee
M
Madelaine family_with_children gb
7
2026-08-16 via Nuitee
C
Camille solo_traveller ca
8
2026-08-15 via Nuitee
H
Heather couple us
8
Was very nice, would stay there again
Pros:

It was close to everything and the breakfast was good.

Cons:

Wish the pool was inside

2026-08-15 via Nuitee
S
Stephanie solo_traveller us
9
Pros:

Quiet and comfortable.

Cons:

The coffee station is only open on weekends. Thought that was odd.
The lady that stocks the breakfast area is quite rude.

2026-08-14 via Nuitee
S
Sue family_with_children us
2
Would not recommend
Pros:

Staff was friendly

Cons:

The pull out couch bed was awful. It had springs that poked through. I purchased a blow up mattress due to not being able to use the couch bed.

2026-08-13 via Nuitee
M
Maria jesus family_with_children es
8
UNIVERSAL para ir caminando y sin pagar parking o volverte loco para aparcar.
Pros:

Sin duda perfecto para disfrutar de UNIVERSAL STUDIOS pudiendo dejar el coche aparcado sin coste adicional optando por ir al parque andando o bien en su servicio shuttle que es super puntual. El desayuno bien y con opciones varias.

Cons:

Si tubiese que decir algo, recomendaría poner más acogedor el entorno del comedor. Aún así es una recomedación ya que es perfecto para desayunar bien y con tranquilidad.

2026-08-13 via Nuitee