Best Western Plus Universal Inn - Free Shuttle to Universal Studios!

Hotels
Best Western Plus
8 (875 reviews)
5618 Vineland Road , Orlando , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7
Some reviews mentioned cleanliness issues, including found roaches and old carpets.
Service
9
Numerous reviews praised the friendly and helpful staff.
Location
9
Many guests appreciated the hotel's proximity to Universal Studios.
Room Quality
7.5
Room quality was generally good, but some guests found beds uncomfortable and old carpets.
Amenities
7.5
There were comments about limited breakfast options and lack of certain amenities.
Value for Money
8.5
The hotel is seen as a good value considering the location.
Food and Beverage
7.5
Breakfast received mixed reviews regarding variety and quality.
Overall Experience
8
Overall experiences varied, but guests generally enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:48

Property Description

Convenient Location near Universal Orlando Resort
Located just a 3 minutes' drive from the entrance of Universal Orlando Resort, Best Western Plus Universal Inn offers a perfect blend of comfort and convenience for your stay in Orlando.

Comfortable Rooms with Essential Amenities
Each guest room at Best Western Plus Universal Inn is equipped with a microwave, refrigerator, and coffee maker for your convenience. Enjoy entertainment with cable TV including HBO and stay connected with complimentary WiFi.

On-Site Facilities and Services
Take advantage of the games room, outdoor pool, business center, and laundry facilities during your stay. Start your day right with a delicious continental breakfast served every morning.

Ready to experience the best of Orlando? Book your stay at Best Western Plus Universal Inn now!

Important information:

Please note the following information regarding packages:

- Packages can be sent to the property up to 7 days prior to arrival
- A per package fee plus tax will be charged. Please contact the property for details
- A maximum of 10 packages can be sent to each room
- The guests name on the reservation must match the name on the package
- Guests must retrieve packages before they departGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 875 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
L
Leszek family_with_children pl
6
Pros:

Lokalizacja hotelu, bezpłatny parking

Cons:

Bardzo niesmaczne śniadania, jajecznica niejadalna, sztuczna, jogurt z maszyny sztuczny.
Nie warto kupować śniadania- wielkie rozczarowanie

2026-02-13 via Nuitee
T
Tai family_with_children us
8
2026-02-12 via Nuitee
R
ramiro family_with_children ar
8
Una agradable estancia frente a Universal.
Pros:

Muy bien ubicado y cómodo. El hotel cumple con las necesidades para descansar después de las vusitas a los parques. El servicio de lavanderia es bastante práctico.

Cons:

Estuvimos un día entero sin agua caliente y fueron descorteses con este asunto (ni un gesto para compensarlo) por otro lado la griferia de la ducha necesita ser reemplazada urgentemente.

2026-02-12 via Nuitee
E
ece family_with_children tr
10
Pros:

Daha önce de konakladığımız bir oteldi. parklara ve marketlere yakınlığı, personelinin güleryüzü bir harika. İsmini yanlış hatırlamıyorsam Braliun bizimle çok ilgilendi. Erken checkin ve giriş katta oda için çok yardımcı oldu. tekrar mutlaka geleceğimiz bir otel. Kahvaltısı da yeterli.

2026-02-11 via Nuitee
A
alberto couple us
8
Boa
Pros:

Rapidez check in and check out.

Cons:

O espaço para café da manhã muito pequeno e lotado.

2026-02-11 via Nuitee
K
Karina couple us
5
2026-02-11 via Nuitee
A
Agnieszka couple pl
4
Pros:

W pokoju pościel wydawała się nieświeża i zmięta. Śniadania dramatyczne jak w stołówce, zdjęcia hotelu na booking są zrobione dawno temu.

Cons:

Wszystko

2026-02-11 via Nuitee
C
Carmen Dayana extended_group cr
8
Pros:

Ubicación y precio

Cons:

Si es cómodo

2026-02-10 via Nuitee
R
Raffaele family_with_children ch
8
Buona scelta per visitare i parchi senza spendere troppo
Pros:

Le camere venivano ordinate e pulite tutti i giorni, la posizione è ottima per visitare i parchi Disney e Universal e le tovaglie dei bagni venivano sostituite giornalmente.

Cons:

Colazione con piatti di polistirolo e posate di plastica e c'era poca scelta e poca varietà di cibo, spesso non funzionavano le macchine come quella dei pancake o dei succhi di frutta e l'acqua del rubinetto ha un retrogusto di cloro troppo forte.

2026-02-09 via Nuitee
R
Roussel couple fr
8
2026-02-09 via Nuitee
R
Reva family_with_children us
10
Our stay was nice and pleasant!
Pros:

Awesome crew, hotels was mins away from our destination.

2026-02-09 via Nuitee
R
Raffaele family_with_children it
10
2026-02-08 via Nuitee
K
Kseniia couple ae
6
very high price for very low service
Pros:

close to the parks 7-10 min by car
close to the airport 25 min

Cons:

very old facilities (loud ac and ventilation in the bathroom)
dirty carpet in the room which provoked severe allergy
bad smell
cockroaches
no proper duvet( just bed cover in between two bed sheets)
very poor choice for breakfast

2026-01-31 via Nuitee
R
Renato couple br
10
Pros:

Ótimo hotel e localização

2026-01-31 via Nuitee
K
Kseniia couple ae
4
2026-01-31 via Nuitee
A
Artur family_with_children pl
7
Universal studios
Pros:

Czysty i schludny pokoj. Odleglosc od Jniversal studios.

Cons:

Odglosy dochodzace z restauracji wieczorem (po 22) oraz rano przy czynnosciach przygotowania sniadania. Nie polecam pokoju blisko recepcji.

2026-01-31 via Nuitee
R
Renato couple br
10
Localização excelente
Pros:

Boa acomodação

2026-01-31 via Nuitee
M
Maria del pilar family_with_children do
7
Cons:

Detallar mas el shuttle a los parques. Soll habia 1 horario

2026-01-30 via Nuitee
S
Sergio family_with_children mx
5
aceptable
Pros:

Cruzas la avenida y estás en Universal Studios, también pasa el shuutle para epic universe

Cons:

elevador descompuesto, instalaciones antiguas

2026-01-30 via Nuitee
K
Kizzy extended_group pe
8
Pros:

Ubicación

2026-01-29 via Nuitee