Best Western Plus Nashville Airport Hotel - BNA

Hotels
•
Best Western Plus
9.4 (2054 reviews)
911 Airport Center Drive , Nashville , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Breakfast quality could be improved
Some room amenities not working properly

Categories

Cleanliness
9.35
Many reviewers mentioned the hotel being very clean.
Service
9.85
Staff is described as very friendly and helpful in multiple reviews.
Location
9.35
Close proximity to attractions and airport is praised.
Room Quality
9.35
Rooms are notably comfortable and spacious.
Amenities
9.35
Breakfast options are appreciated, though there is mention of limited variety.
Value for Money
9.75
Guests find the price offers good value for the quality.
Food and Beverage
8.85
Food quality received mixed reviews, some positive, some negative.
Overall Experience
9.35
Overall, guests seem satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:02

Property Description

Convenient Location and Transportation
Located just 1.7 km from Nashville International Airport, our hotel offers a complimentary shuttle service, ensuring a stress-free arrival and departure experience for our guests.

Relaxing Amenities
Enjoy our indoor and outdoor connecting pools, stay connected with free WiFi, and start your day right with a complimentary continental breakfast featuring hot items and coffee.

Comfortable Accommodations
Each room is equipped with a flat-screen cable TV, a small refrigerator, and other convenient amenities. Upgrade to an executive suite for added space and a cozy sofa bed.

Experience the best of Nashville at Best Western Plus Nashville Airport Hotel. Book your stay now for a memorable and hassle-free visit.

Important information:

The airport transfer service has limited hours of operation from 4:00 am to 11:00 pm daily and must be arranged prior to arrival. Contact the property for details.

Please note the hotel pool is closed during inclement weather. Contact hotel for details.

Guests under the age of 21 can only check in with a parent or official guardian. Park and fly options are available.

The airport transfer service has applicable charges, please call hotel for further instruction.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50.57
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

9.4
Based on 2054 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.75
Food and Beverage: 8.85
Overall Experience: 9.35
K
Kevin • solo_traveller • us
10
Amazing showers
Pros:

BEST HOTEL SHOWER!!! The front desk gentleman was very kind. Adelita at breakfast was exceptional, she took care of everything with a smile. Close to the airport but far enough away that you couldn't hear a thing.

2026-06-27 • via Nuitee
J
Julie • couple • us
8
2026-06-26 • via Nuitee
E
Elizabeth • family_with_children • us
9
Pros:

The hotel was in a good location and was very near the airport. We had to leave early for a flight but the hotel was quiet and the room was roomy. I would stay again. The shuttle runs from 4 am to 11 pm.

2026-06-26 • via Nuitee
L
Lent • solo_traveller • us
10
Best Western
Pros:

It was fast and easy t o check on

2026-06-25 • via Nuitee
R
Regina • solo_traveller • kr
10
2026-06-24 • via Nuitee
S
Sheree • couple • us
10
2026-06-21 • via Nuitee
F
fulgaro • family_with_children • us
10
A clean, comfortable safe spot to stay when on the road.
Pros:

Very friendly helpful staff! In check in and check out. Beds comfy, room clean & cool.

Cons:

Nothing- everything was perfect.

2026-06-21 • via Nuitee
C
Clemetine • family_with_children • us
8
It was adequate for an overnight stay. It served our purpose.
Pros:

I liked the price for the suite with sofa bed. It was clean.

Cons:

There were 2 tvs but only one remote.

2026-06-21 • via Nuitee
T
Tallia • family_with_children • us
10
2026-06-19 • via Nuitee
A
Anjye • couple • us
7
2026-06-19 • via Nuitee
E
Ever • solo_traveller • us
7
2026-06-18 • via Nuitee
D
Diane • couple • us
6
The place needed to be cleaned prior to the next persons stay and should have refunded one night due
Pros:

The Bed was very comfortable, but the floors in the whole unit was very sticky and dirty, the vanity had spider webs, and the lighting was awful very very dim over the vanity, the bathroom floor had very sticky places and the refrigerator would not keep our water cold.

Cons:

I got sick on the second night and requested to check out a day early to come home and was told I would have to check with my booking people which I did and they requested a refund for the one night as to which I never heard anything about the refund of one night due to sickness and this is the bad on the room to start with: ut the floors in the whole unit was very sticky and dirty, the vanity had spider webs, and the lighting was awful very very dim over the vanity, the bathroom floor had very sticky places

2026-06-18 • via Nuitee
C
Cheryl • couple • ca
9
Very nice space but needs some fine tuning for accessibility.
Pros:

Super clean and the staff were extremely helpful!

Cons:

We booked a wheelchair room and can’t understand why the beds in these rooms have to be SO high! My husband had difficulty transferring onto it. Also the bench supplied in the barrier free shower was very unstable. When you are transferring your whole body weight to the bench it should be a much wider bench. He fell and we had a heck of a time getting him off of the shower floor.

2026-06-17 • via Nuitee
R
Rebecca • family_with_children • us
10
Great experience
Pros:

Good breakfast, comfortable room, and helpful staff.

Cons:

N/A

2026-06-16 • via Nuitee
M
Maver • solo_traveller • us
3
The air conditioning and coffee maker didn’t work.
Pros:

Location

Cons:

Very noisy

2026-06-16 • via Nuitee
C
Carey • family_with_children • us
9
2026-06-16 • via Nuitee
B
Becky • solo_traveller • us
8
2026-06-16 • via Nuitee
L
Lakreshia • extended_group • us
10
2026-06-15 • via Nuitee
T
Todd • couple • us
9
Pros:

Location was close to most anything that you would be interested in doing!!!

2026-06-15 • via Nuitee
V
Veronica • family_with_children • us
4
Pros:

Location.

2026-06-13 • via Nuitee