Best Western Plus Nashville Airport Hotel - BNA

Hotels
Best Western Plus
9.4 (2072 reviews)
911 Airport Center Drive , Nashville , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Breakfast quality could be improved
Some room amenities not working properly

Categories

Cleanliness
9.35
Many reviewers mentioned the hotel being very clean.
Service
9.85
Staff is described as very friendly and helpful in multiple reviews.
Location
9.35
Close proximity to attractions and airport is praised.
Room Quality
9.35
Rooms are notably comfortable and spacious.
Amenities
9.35
Breakfast options are appreciated, though there is mention of limited variety.
Value for Money
9.75
Guests find the price offers good value for the quality.
Food and Beverage
8.85
Food quality received mixed reviews, some positive, some negative.
Overall Experience
9.35
Overall, guests seem satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:02

Property Description

Convenient Location and Transportation
Located just 1.7 km from Nashville International Airport, our hotel offers a complimentary shuttle service, ensuring a stress-free arrival and departure experience for our guests.

Relaxing Amenities
Enjoy our indoor and outdoor connecting pools, stay connected with free WiFi, and start your day right with a complimentary continental breakfast featuring hot items and coffee.

Comfortable Accommodations
Each room is equipped with a flat-screen cable TV, a small refrigerator, and other convenient amenities. Upgrade to an executive suite for added space and a cozy sofa bed.

Experience the best of Nashville at Best Western Plus Nashville Airport Hotel. Book your stay now for a memorable and hassle-free visit.

Important information:

The airport transfer service has limited hours of operation from 4:00 am to 11:00 pm daily and must be arranged prior to arrival. Contact the property for details.

Please note the hotel pool is closed during inclement weather. Contact hotel for details.

Guests under the age of 21 can only check in with a parent or official guardian. Park and fly options are available.

The airport transfer service has applicable charges, please call hotel for further instruction.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50.57
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

9.4
Based on 2072 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.75
Food and Beverage: 8.85
Overall Experience: 9.35
E
EmTmomof3 Family
10
Breakfast
Pros:

Breakfast was great! Adelina was a wonderful hostess and very attentive.

2026-07-18 via Tripadvisor
M
Mamastoney70 Family
10
5 stars for Adelita!
Pros:

This place was great!!! Friendly people at the front desk, very clean room and we had the best Continental breakfast we have had in a long time thanks to Adelita!!! Warm scrambled eggs, sausages and toast for me and my Honey was pleased with his choices as well!!! Warm outside and inside pools which were very refreshing after a day spent in the 90° plus heat!

2026-07-18 via Tripadvisor
M
Michelle couple us
10
2026-07-18 via Nuitee
D
Davina solo_traveller gb
10
2026-07-18 via Nuitee
E
emilycN1232CK Family
10
Hospitality
Pros:

Wanted to share that the hospitality crew was especially kind and helpful. Adelita, specifically was very sweet to my children and took extra good care of them during the complimentary breakfast. What a bright light she is!!

2026-07-17 via Tripadvisor
K
Kalise couple us
3
Traveling for honeymoon.
Cons:

I made a request for a wake up call and for shuttle, I didn’t get, staff asked the guy in front of me if he needed a shuttle, but when I checked in he didn’t ask me and my request wasn’t there from booking online. Glad I asked or he wouldn’t have given us a shuttle. Still no wake up call. The pillows are like half little pillow and the bed was stiff as a board. Breakfast wasn’t ready by 6

2026-07-17 via Nuitee
S
Shannon family_with_children us
9
2026-07-16 via Nuitee
M
Matusiak extended_group us
9
Cons:

Breakfast

2026-07-16 via Nuitee
M
mynord949 Business
10
Very good, everyone was very friendly
Pros:

Adelita She's so sweet when she gives you breakfast; we need more people like Adelita in her business.

2026-07-15 via Tripadvisor
J
julietteee2026 Family
10
Monica
Pros:

Excellent customer service. Monica at front desk. She is very kind. Nice rooms excellent breakfast . Highly recommend.

2026-07-15 via Tripadvisor
R
rauly964 Family
10
Excellent
Pros:

Adelita was very professional and helpful.

2026-07-15 via Tripadvisor
S
Steven couple us
5
Convenient but not ideal
Pros:

Fronthelpful. Desk Staff was pleasant and helpful. Weekday breakfast lady was very good.

Cons:

Not the cleanest facility. Weekend breakfast attendant was not attentive. Three day stay breakfast never changed. Breakfast items may be recycled? Lobby popcorn machine never made popcorn. Pool area needs work.

2026-07-15 via Nuitee
G
greg solo_traveller us
10
2026-07-15 via Nuitee
R
Resort64300524552 Family
10
Nice experience
Pros:

Best Western saved the day! Our flight got canceled and after exhausting all of our options we were forced to stay in Nashville an additional night. The breakfast area was clean and the food was fresh! Adelita did an amazing job keeping everything fully stocked and clean. We appreciate everything Best Western Plus Nashville Airport!

2026-07-14 via Tripadvisor
A
Amanda family_with_children us
8
2026-07-14 via Nuitee
4
457anthead Family
10
We had a great one night stay with stellar service from Adelita for breakfast. Hospitality is not just about the food but also,
Pros:

We had a great stay with stellar breakfast service next morning served by Adelita.

2026-07-13 via Tripadvisor
J
jasonwN9627FW Family
10
Great hotel and breakfast
Pros:

Breakfast was great. Adelita the breakfast attendant was so kind and helpful.

2026-07-13 via Tripadvisor
C
carlabF8704RW Family
10
Great stay!!
Pros:

Great experience, clean and comfortable hotel. Kind and helpful staff. Adelita at the breakfast bar was very sweet and friendly! Will stay again.

2026-07-13 via Tripadvisor
K
kylab632 Family
10
The Humble Kitchen Wench
Pros:

Adelita made such a wonderful breakfast and was sweet to everyone she encountered. EXCELLENT SERVICE!! She needs a raise.

2026-07-13 via Tripadvisor
E
E7526ISmichellea Family
10
Great stay
Pros:

Breakfast was awesome. Adelita had everything well stocked and super clean.

2026-07-13 via Tripadvisor