Best Western Plus Nashville Airport Hotel - BNA

Hotels
•
Best Western Plus
9.4 (1862 reviews)
911 Airport Center Drive , Nashville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Breakfast quality could be improved
Some room amenities not working properly

Categories

Cleanliness
9.35
Many reviewers mentioned the hotel being very clean.
Service
9.85
Staff is described as very friendly and helpful in multiple reviews.
Location
9.35
Close proximity to attractions and airport is praised.
Room Quality
9.35
Rooms are notably comfortable and spacious.
Amenities
9.35
Breakfast options are appreciated, though there is mention of limited variety.
Value for Money
9.75
Guests find the price offers good value for the quality.
Food and Beverage
8.85
Food quality received mixed reviews, some positive, some negative.
Overall Experience
9.35
Overall, guests seem satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:02

Property Description

Convenient Location and Transportation
Located just 1.7 km from Nashville International Airport, our hotel offers a complimentary shuttle service, ensuring a stress-free arrival and departure experience for our guests.

Relaxing Amenities
Enjoy our indoor and outdoor connecting pools, stay connected with free WiFi, and start your day right with a complimentary continental breakfast featuring hot items and coffee.

Comfortable Accommodations
Each room is equipped with a flat-screen cable TV, a small refrigerator, and other convenient amenities. Upgrade to an executive suite for added space and a cozy sofa bed.

Experience the best of Nashville at Best Western Plus Nashville Airport Hotel. Book your stay now for a memorable and hassle-free visit.

Important information:

The airport transfer service has limited hours of operation from 4:00 am to 11:00 pm daily and must be arranged prior to arrival. Contact the property for details.

Please note the hotel pool is closed during inclement weather. Contact hotel for details.

Guests under the age of 21 can only check in with a parent or official guardian. Park and fly options are available.

The airport transfer service has applicable charges, please call hotel for further instruction.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 29, 2025 until Mon, May 11, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50.57
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

9.4
Based on 1862 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.75
Food and Beverage: 8.85
Overall Experience: 9.35
M
Michael • extended_group • us
8
2026-02-14 • via Nuitee
Z
Zenobi • family_with_children • us
1
2026-02-14 • via Nuitee
J
JUANITA • solo_traveller • us
10
It was very comfortable and felt very safe there.
Pros:

I left before breakfast. Everything was great. All staff was very friendly and helpful.

2026-02-09 • via Nuitee
W
will • family_with_children • us
10
2026-01-30 • via Nuitee
T
Tierra • family_with_children • us
10
Great place to stay
Pros:

Clean, hallways didn’t stink, room was clean and comfortable bathrooms were clean and hot water pressure was good. Breakfast was delish! Staff was friendly

Cons:

Strange man in the lobby that followed me and my daughter. We made the front desk aware.

2026-01-29 • via Nuitee
S
Stovall • family_with_children • us
10
Nice gem
Pros:

The night staff was awesome. Check-in was a breeze. Great suggestion for food delivery. Our room was clean and very quiet.

Cons:

Not a thing

2026-01-27 • via Nuitee
L
Lisa • family_with_children • us
1
2026-01-27 • via Nuitee
C
Christopher • family_with_children • us
5
Couldn’t stay there due to no electric from winter storm.
Pros:

They didn’t have electricity. Could not get a refund since booking g through Booking.com

Cons:

That’s I booked through booking.com

2026-01-27 • via Nuitee
S
Sims • family_with_children • us
10
Great stay! Short drive from Opry Mills, many restaurants and friendly staff. ,
Pros:

Location, cleanliness, indoor pool. The youn lady at service desk was soooo nice and welcoming!

Cons:

Nothing

2026-01-21 • via Nuitee
V
Vicki • couple • us
10
Great
Pros:

Great location!
Left before breakfast

2026-01-21 • via Nuitee
L
Lisa • extended_group • us
10
2026-01-20 • via Nuitee
T
Tonya • couple • us
9
This was our first stay with this brand. We will return to this location.
Pros:

The staff were fantastic. Room was very clean and the beds were comfortable. Water was hit with excellent water pressure. My daughter and I felt secure.

Cons:

Pool needed a good cleaning. Only 1 out of 4 pillows were soft.

2026-01-20 • via Nuitee
P
Paula • solo_traveller • us
2
2026-01-20 • via Nuitee
K
Kristy • family_with_children • us
8
Close to airport, coziest beds at a hotel I have been in.
Pros:

I booked this room for one night as it was close to the airport and was very happy with our room. The room was spacious, clean and the beds were super comfortable. The staff was friendly and check in and check out process was easy. O

Cons:

Nothing that we didn’t like.

2026-01-20 • via Nuitee
S
Stephanie • couple • us
10
2026-01-20 • via Nuitee
C
Crystal • family_with_children • us
9
Cons:

Vending machine to get ice was out of order on our floor.

2026-01-20 • via Nuitee
P
Phyllis • solo_traveller • us
8
Pros:

Breakfast was just ok. Pillows were not so good.

2026-01-20 • via Nuitee
A
Angie • couple • us
7
2026-01-20 • via Nuitee
S
Serena • couple • us
10
2026-01-20 • via Nuitee
P
Peggy • extended_group • us
8
2026-01-20 • via Nuitee