Best Western Plus Nashville Airport Hotel - BNA

Hotels
•
Best Western Plus
9.4 (2152 reviews)
911 Airport Center Drive , Nashville , US
+1 615-872-0109

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Breakfast quality could be improved
Some room amenities not working properly

Categories

Cleanliness
9.35
Many reviewers mentioned the hotel being very clean.
Service
9.85
Staff is described as very friendly and helpful in multiple reviews.
Location
9.35
Close proximity to attractions and airport is praised.
Room Quality
9.35
Rooms are notably comfortable and spacious.
Amenities
9.35
Breakfast options are appreciated, though there is mention of limited variety.
Value for Money
9.75
Guests find the price offers good value for the quality.
Food and Beverage
8.85
Food quality received mixed reviews, some positive, some negative.
Overall Experience
9.35
Overall, guests seem satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:02

Property Description

Convenient Location and Transportation
Located just 1.7 km from Nashville International Airport, our hotel offers a complimentary shuttle service, ensuring a stress-free arrival and departure experience for our guests.

Relaxing Amenities
Enjoy our indoor and outdoor connecting pools, stay connected with free WiFi, and start your day right with a complimentary continental breakfast featuring hot items and coffee.

Comfortable Accommodations
Each room is equipped with a flat-screen cable TV, a small refrigerator, and other convenient amenities. Upgrade to an executive suite for added space and a cozy sofa bed.

Experience the best of Nashville at Best Western Plus Nashville Airport Hotel. Book your stay now for a memorable and hassle-free visit.

Important information:

The airport transfer service has limited hours of operation from 4:00 am to 11:00 pm daily and must be arranged prior to arrival. Contact the property for details.

Please note the hotel pool is closed during inclement weather. Contact hotel for details.

Guests under the age of 21 can only check in with a parent or official guardian. Park and fly options are available.

The airport transfer service has applicable charges, please call hotel for further instruction.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 50.57
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
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Guest Reviews

9.4
Based on 2152 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.75
Food and Beverage: 8.85
Overall Experience: 9.35
L
Loretta • couple • us
5
Stay was good but a few unreasonable hiccups, front desk failed to inform us that the shuttle van was Whoosh and not Bes
2026-10-17 • via Nuitee
M
Marie • family_with_children • us
10
Love this Nashville Airport Hotel! To 20 minutes to downtown and Green Hills Bluebird Cafe.
Pros:

This hotel has wonderful and attentive staff. Every person working here makes sure guests feel welcome, have maps plus information about Lyft, Uber and QuickTicket for the Nashville Bus System which is only $4 for unlimited rides. Pool is heated indoor and very clean. Fitness center and business center available 24 hours. Excellent recommendations to visit Bluebird Cafe and downtown Arcade plus Ryman, Zanies Comedy Shows.

Cons:

Shower sometimes needs time to heat up.

2026-10-17 • via Nuitee
M
Mary • family_with_children • us
10
Pros:

Convenience to airport, offering a shuttle, having an indoor pool for my autistic grandson, the staff was great

2026-10-15 • via Nuitee
M
Melanie • extended_group • de
8
2026-10-15 • via Nuitee
M
Michelle • couple • us
4
Unfortunately, we will not be back to that location. The staff was friendly, however.
Pros:

Staff was friendly.

Cons:

The bed was very uncomfortable, and the sheets and pillowcases were hard and scratchy. The shower had no water pressure. USB ports were broken.

2026-10-13 • via Nuitee
M
Mathis • family_with_children • us
8
Great location and great price-a nice option when traveling to Nashivlle.
Pros:

The breakfast was good with a nice variety of foods offered and friendly staff. The hotel was very clean, and the staff were friendly.

Cons:

The pool was too cold to be enjoyable (the inside portion).

2026-10-13 • via Nuitee
D
Daniel • couple • us
7
Adequate
Pros:

Room was comfy

Cons:

There were some people that smelled like they were smoking illegal hanging by entrance. At times in lobby. With 2 dogs laying by front doors. They had alot of bags by the front door. . Made guests uncomfortable.
When leaving a old guy tried to.hit me for money.
The evening check guy was ok not to friendly

2026-10-12 • via Nuitee
A
Angela L • solo_traveller • us
6
2026-10-11 • via Nuitee
M
Maria • couple • us
10
2026-10-09 • via Nuitee
R
Robert • couple • us
6
Pros:

Breakfast was good, service was excellent.

2026-09-19 • via Nuitee
L
lynn • couple • us
10
Nice and clean
Pros:

Clean

Cons:

Notging

2026-09-19 • via Nuitee
N
Nicole • family_with_children • us
10
2026-09-18 • via Nuitee
D
David • extended_group • fr
10
Emplacement pratique pour nous qui étions motorisés pour rejoindre le Country Music Hall of Fame.
Pros:

La gentillesse de tout le personnel et plus particulièrement Añelita au petit déjeuner qui fera tout pour vous faire plaisir. Grand merci à elle et ses collègues au service.

Cons:

Rien

2026-09-18 • via Nuitee
W
Wattenbarger • family_with_children • us
9
Clean comfortable and close enough to children’s Vanderbilt
Pros:

It was quiet even though the airport was right across the road . You could see the planes but you didn’t hear them. The room was clean and the beds were comfortable my family enjoyed the breakfast and the staff was friendly

Cons:

I enjoyed my stay

2026-09-17 • via Nuitee
B
Benjamin • solo_traveller • us
10
2026-09-16 • via Nuitee
F
FRODI • couple • fo
8
2026-09-16 • via Nuitee
T
Tracy • couple • us
10
Keep up the good work.
Pros:

Great job

Cons:

I’m good.

2026-09-15 • via Nuitee
H
Harrell • solo_traveller • us
7
2026-09-15 • via Nuitee
H
Hobby • extended_group • us
8
2026-09-13 • via Nuitee
D
Deborah • couple • us
2
Comfortable and convenient but won’t stay there again
Pros:

The staff were friendly and the rooms were comfortable

Cons:

We had to change rooms because there were ants in the first room. Then when we were swimming we noticed a large BM in the corner of the patio. Whether it was human or animal we didn’t wait to see.

2026-09-13 • via Nuitee