Best Western Plus Nashville Airport Hotel - BNA

Hotels
Best Western Plus
9.4 (1862 reviews)
911 Airport Center Drive , Nashville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Breakfast quality could be improved
Some room amenities not working properly

Categories

Cleanliness
9.35
Many reviewers mentioned the hotel being very clean.
Service
9.85
Staff is described as very friendly and helpful in multiple reviews.
Location
9.35
Close proximity to attractions and airport is praised.
Room Quality
9.35
Rooms are notably comfortable and spacious.
Amenities
9.35
Breakfast options are appreciated, though there is mention of limited variety.
Value for Money
9.75
Guests find the price offers good value for the quality.
Food and Beverage
8.85
Food quality received mixed reviews, some positive, some negative.
Overall Experience
9.35
Overall, guests seem satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:02

Property Description

Convenient Location and Transportation
Located just 1.7 km from Nashville International Airport, our hotel offers a complimentary shuttle service, ensuring a stress-free arrival and departure experience for our guests.

Relaxing Amenities
Enjoy our indoor and outdoor connecting pools, stay connected with free WiFi, and start your day right with a complimentary continental breakfast featuring hot items and coffee.

Comfortable Accommodations
Each room is equipped with a flat-screen cable TV, a small refrigerator, and other convenient amenities. Upgrade to an executive suite for added space and a cozy sofa bed.

Experience the best of Nashville at Best Western Plus Nashville Airport Hotel. Book your stay now for a memorable and hassle-free visit.

Important information:

The airport transfer service has limited hours of operation from 4:00 am to 11:00 pm daily and must be arranged prior to arrival. Contact the property for details.

Please note the hotel pool is closed during inclement weather. Contact hotel for details.

Guests under the age of 21 can only check in with a parent or official guardian. Park and fly options are available.

The airport transfer service has applicable charges, please call hotel for further instruction.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 29, 2025 until Mon, May 11, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50.57
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

9.4
Based on 1862 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.75
Food and Beverage: 8.85
Overall Experience: 9.35
J
joseph family_with_children us
5
good place near airport to get some sleep
Pros:

Convenient to airport not to pricey

Cons:

Room needs some tlc .and updating

2026-03-13 via Nuitee
R
rachel family_with_children us
8
Pros:

Great value for the cleanliness and area. Pool was nice and clean also. Breakfast was good and staff were friendly. Location felt safe.

2026-03-12 via Nuitee
K
Keri family_with_children us
5
Pros:

The Front desk employee Kevin was amazing! And so was the other staff.

Cons:

The beds are awful very hard, the indoor pool was dirty, the breakfast was plain with no many options, this place is good if you are just staying quick or traveling through, would not recommend for more than one night

2026-03-12 via Nuitee
J
Jonathan solo_traveller us
7
2026-03-12 via Nuitee
K
Kimberly family_with_children us
9
2026-03-09 via Nuitee
S
SALLY JO family_with_children us
3
I won't come back
Pros:

The location was ok

Cons:

Five nights with absolutely no maid service, no clean towels, no garbage emptying, no coffee or shampoo refills. The pool didn't have towels on any visit. The breakfast was fair.

2026-03-09 via Nuitee
P
Pilko family_with_children us
10
2026-03-06 via Nuitee
C
Claude couple us
10
2026-03-06 via Nuitee
T
Therese solo_traveller us
9
Pros:

Clean and safe property. I like the pool and airport shuttle

2026-03-05 via Nuitee
H
Hardy family_with_children us
10
Pros:

Staff was very friendly and was clean and close to all the places we wanted to visit

2026-03-02 via Nuitee
M
Michaela family_with_children us
7
Great for the value, we will definitely stay again.
Pros:

Very clean, close to everything. Rooms were spacious

Cons:

You can hear all outside traffic at night and also, a vehicle was revving their engine at 3am and that kept me awake. Also, the pillows were not great at all, but everything else was great!

2026-03-02 via Nuitee
E
Edward solo_traveller gb
10
Pros:

Fantastic. Great hotel, clean lovely staff would not hesitate to stay here again

2026-03-01 via Nuitee
L
Lesli family_with_children us
7
Pros:

The location and ease to the airport

Cons:

The bed and pillows too firm

2026-02-28 via Nuitee
F
Felma family_with_children us
10
Pros:

near of airport and there room was clean and the bed is comfortable

2026-02-27 via Nuitee
R
Rhonda family_with_children us
8
Was conveniently located. Felt safe. Worth price.
Pros:

Supportive staff. Breakfast good and worker took time to make sure your breakfast was enjoyable. Was able to purchase an extended check out. Front desk staff promptly assisted me with printing when Business Center printer was down.

Cons:

Had suite with 2 TV’s with same brains. 2 Remotes kept affecting changing channels and volume on each others TV. Was told by management the solution was to help remote sideways which of course didn’t work. Room was really to small to use sofa sleeper.

2026-02-26 via Nuitee
S
Samuel couple us
8
I will return!!!
Pros:

The breakfast was good. I like the waffles.

Cons:

More variety at breakfast

2026-02-26 via Nuitee
B
Baker solo_traveller us
7
2026-02-24 via Nuitee
V
Van Dyke couple us
8
2026-02-24 via Nuitee
P
Patrick couple us
7
2026-02-24 via Nuitee
D
Dontae couple us
9
Overall it was ok.
Pros:

The beds were good & comfortable.

Cons:

The hot water in the shower didn't last long. So I had to take a cold shower.

2026-02-23 via Nuitee